HELP WANTED ADS - RETAIL	
Help Wanted Ads - Retail (page 1 of 2)	
When an employer needs to hire a worker, the first thing the employer will do is 
write a help wanted advertisement to let job seekers know:  1) About the store.  
2) Job title.  3) Job duties.  4) Education, skills, and work experie
nce needed 
(known as qualifications).  To learn how to read help wanted ads, study these 
online job opening descriptions:
Description of Target Stores:  Big or small, our stores have one thing in 
common:  They are all Target.  Guests can walk into a Target store of any shape 
or size and find  great merchandise, helpful team members, clean and bright aisles, and incredible value.  
Also, Target offers products on its website, quick-and-easy online ordering, and many delivery options.  
Title: Guest Service Team Member
Job Description:  As a Guest Service Attendant, you manage the front end and 
are the face of what Target stands for.  1) You'll always look for opportunities 
to go above and beyond guest expectations, and be there to help your team with 
the tough questions from customers.  2) You will help guests feel good about 
their Target shopping experience because it's frictionless (stress free), inspiring 
(uplifting and creative), and rewarding (pleasing).  3) You will create a friendly 
environment that generates lots of Target love and loyalty among guests so they 
will want to return to shop Target.  4) Welcome every guest in your own 
authentic (real) way; show guests to shortest line; and quickly resolve (fix or 
answer) any questions guests have.  5) Make sure cashier areas are never above 
"1+1 Standard" of one guest being checked out and one guest waiting — always apologize for any wait.
Qualifications:  1) Welcoming and helpful attitude toward guests and other team members.  2) Able to 
learn and adapt to new technology needs.  3) Able to think quickly on the spot to answer guest questions.  
4) Able to work flexible work schedule (that is, nights, weekends, and holidays).  5) Good attendance is 
necessary.  6) Able to lift 40 lbs.  7) Six months retail work experience or volunteer work preferred, but not 
required.  8) Minimum age is 16 years old.
Apply for a job at a Target at website: jobs.target.com.  
Target website application will take 15 to 30 minutes to 
complete.  You may complete the application from home.  
If you need to stop, you can pick up where you left off 
within 96 hours by logging back in at the Target website. 
Application will ask for your:  a) background; 
b) references, c) job wanted; and d) give you Employment 
Assessment Test to make sure your personality matches what is required for the job.  Make sure you have 
everything you need before you start the application: 
1) Your Social Security Number.  2) Address, phone, email.  3) Education information.  4) Information 
about employment or volunteer experience. 5) You must be able to start within 60 days from day you apply.
Adapted from Target & Kohl's job information websites

College & Career Publishing  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Retail (page 2 of 2)	
QUICK CHECK:
1. List 4 things employers let job seekers know.
2.  Guests can walk into Target store and find what 
4 things?  
3.  Define: a) Frictionless.  b) Inspiring.  
  c) Rewarding.  d) Authentic.  e) Resolve.
4.  What is meant by "1 + 1 Standard"?
5.  Of Items #1 to #4 in Job Description, write 
down 2 that describe you today.
6.  Of the 8 items in Qualifications, write down 3 
that you can do.  
7.  a) At what website do you apply for a job?
  b) How long will application take?  c) List 3 
things the application will ask you for; and one 
thing the application will give you.  
8.  Do you think your personality is right for --  
  a)  Cashier/Guest Service Team Member job? 
  b) Stockroom Team Member job?
  c) Truck Driver Team Member Job?  
Description of Kohl’s:  We want our stores to let customers know that 
the things that make their lives better are within their reach.   We want our 
team members to grow professionally and personally.  We’re friendly, but 
we’re focused. We work hard, but we have fun. Experience life at Kohl’s. 
Job Titles Available:
POS (Point of Sale) Associates.  Duties include taking payments, 
bagging items, and explaining current sales.  POS Associates should look 
presentable at all times.  POS Associates start at minimum wage.  
Customer Service Associates.  Duties include process returns, find 
items for customers, keep stores orderly, and assist cashiers.  Customer Service Associates must also stock 
shelves and price check items.  Customer Service Associates must be calm, courteous, and able to work in  fast-paced environments.  Freight Associates.   Duties include 
receiving shipments, organizing back rooms, and stocking shelves. 
Other job duties include inspecting items and repricing inventory .  
Job Qualifications:  Hiring managers look for people with strong 
communication (talk and listen) skills and positive attitudes.  We look 
for motivated and enthusiastic Associates who represent our brands and 
provide customers with the best shopping experience possible.  And it 
helps if you love to smile!  Applicants should show interest in helping others because daily duties include 
walking sales floor and assisting customers.  Associates work part time, and must be available to days, 
evenings, and weekends.  
To apply for a Kohl’s store job (minimum age is 16 years old):  kohlscareers.com  
To read Frequently Asked Questions (FAQ):  kohlscareers.com/storefaq	
9.  List 4 things to have before you start the Target 
application.
10. Kohl's is friendly but what? 
11.  List 3 duties of POS Associates.
12. List 3 duties of Customer Service Associates.
13. List 3 duties of Freight Associates.
14. a) For what 2 things do hiring managers look?
  b) And, what always helps?
  c) Why should applicants show interest in 
  helping others?
15. a) Give the address of the website to apply for a  Kohl's job opening.  b) For what do the initials 
FAQ stand?  
16. If you were offered a job as POS Associate at  Kohl's, in which department would you like to 
work?  b) Give a reason for your answer.
17. If you were offered a job at Kohl's:  a) Which  days would you like to work?  b) What hours?
18. Of the 3 jobs listed for Kohl's, which do you like?