(54807,12768,'searchwp_content','Customer Service	\nCustomer Service (page 1 of 2)	\nWho is a customer?\nA customer is a person or company that buys products and services from yo\rur store.  The money that\ncustomers spend at your store pay your wage and make your job possible. \r For a clothing store, customers \nare those who buy clothes.  For an automotive repair shop, customers are\r those who need a car repaired.  \nFor an insurance company, customers are those who buy auto insurance.  For a city recreation dep\rartment, \ncustomers are those who live in the city.   \nHow does good service make a customer feel?\n1)  Special because the customer is greeted \npromptly and warmly.\n2)  Satisfied because the customer gets what is \nwanted, information, or problem solved.\n3)  Educated because customer learns about other\n  products or services that are ready to help.\n4)  Happy because the customer feels emotionally \nbetter leaving the store than before entering.\nHow do you greet a customer?\nThe moment a customer enters a store, welcome the customer who enters th\re store by:  a) making eye \ncontact; b) smiling; and c) saying a happy \"Good morning\" or \"\rGood afternoon,\" or \"Hello!\" so that the \ncustomer feels right at home.  Customers love to get attention.  If you \rknow customer\'s name, add that to \nthe greeting such as \"Good morning Mr. Smith.\"  Customers feel special when you remember their name \nand use it.  Every customer who enters the store needs to feel that they\r have arrived in a warm and friendly \nplace.  Follow the greeting with an additional helpful comment such as \"\rCan I take your order?\" or \"How \ncan I help you today?\" or \"What can I find for you?\"  If you are busy with another customer , be sure to say, \n\"I’ll be with you in a minute after I help this customer.\"\nHow do you sell something to a customer?\nAre stores in business to sell products and services?  No, stores are in\r business to sell the  FEATURES \nAND BENEFITS of products and services so that customers want to buy, and do buy.  A salesperson\'s \njob is to know and explain the  features and benefits of the products so that customers can be convinced to \nbuy.  Therefore, study, know, and be able to explain every feature and benefit of the products and services \nyou sell.  The features of the product are the physical size, color, design, operation, and material from \nwhich it is made.  The benefits of the product are what the product will do for the customer (such as a \nhands-free cell phone device will improve driver safety).  Remember, features tell . . . benefits sell.   \nWhat do you do to close the sale?\nWhen you see that the customer is excited about the features and benefits of the product, close the sale by \ntaking the  direct approach.  You may say, \"May I take this up to the cashier for you?\" or \"Do you \nlike the walnut or oak wood for this entertainment center?\" or \"Do\r you want the computer chair delivered \nor will you take it today?\" or \"I understand that you have decided\r on this Chevy truck.  You may arrange \nfinancing now, and we will detail the truck and have it ready for you within the hour.\"\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Customer Service (page 2 of 2)	\nQUICK CHECK:\n1. a) Who is a customer?  b) Who is the customer \nof a:  1) clothing store?  2) auto repair shop?\n2.  Describe 4 ways good service makes a customer \nfeel.\n3.  List 3 ways to welcome a customer who \n  enters the store.\n4.  When do customers feel special?\n5.  List examples of 2 additional comments you \nmay add after greeting the customer.\n6.  a) What are stores in business to sell?  \n  b) What is a salesperson\'s job?\n7.  a) Explain what \"features\" of a product are.  \n  b) Explain what \"benefits\" of a product are.\n  c) What should you remember?\n8.  a) When should you close the sale?  b) Give 2 \nexamples of what to say to close the sale.\n9.  For what 3 reasons are add-on sales important? 10. \nGive one example of what you would say to ask \nfor add-on sales.\n11.  a) What is a problem?  b) List the 3 steps to use \nto understand and solve a customer\'s problem.\n12.  What 2 things happen when you repeat the \nproblem back to the customer?\n13.  If you cannot solve a problem, what should you \ndo?\n14.  What is:  a) Not the real issue?  b) The real \n issue?\n15.  What percent of unhappy customers never \n  return to the store?  \n16.  If it costs $100 per year in advertising to keep a \ncustomer, how much does it cost in advertising \nto attract a new customer?\n17.  Give an example of what you can say when the \ncustomer leaves the store.\n18.  How should you make the customer feel when \nleaving your store?\nWhat else should be done?\nThe close of a sale allows you the opportunity to sell  add-on products or services.  Add-on sales are \nimportant: a) The store makes more money from add-on sales; b) You may earn a higher sales commission \n(money); and c) You provide good customer service since the customers may need these add-\ron products \nand will not have to make another trip to the store.  To ask for add-on sales, say \"Do you need Wood Oil to \nkeep the beauty of this entertainment center wood?\" or \"Do need a \rchair for your new computer?\"\nHow are customer problems handled?\nA problem is the difference between what a customer wants to happen and what really happened\r.  To\nunderstand and solve a customer\'s problem:   First: Get the facts and write facts down on paper.  \nSecond: Listen carefully to the problem without getting stress.   Third: Repeat the problem back to the \ncustomer and ask if you got it right.  When you repeat the problem back to the customer:  a) you show \nunderstanding and b) you will soften any anger that the customer may ha\rve.  If you can \nsolve the problem, do so immediately.  If you cannot, find a supervisor, explain the \nsituation, and let the supervisor solve the problem.  Remember:  The real issue is \nnot what the customer’s problem is.  The real issue is the money the store will \nlose in the future if the customer leaves the store forever.  Over 80% of unhappy \ncustomers never purchase from the store again.  If the complaint is solv\red, over \n90% will return to the store to spend money again.  It costs 5 times mor\re in \nadvertising to get a new customer than it costs in advertising to keep a\r customer. \nWhat do you say when the customer leaves the store?\n\"Thank you for shopping at Target\" or \"Please return soon.  We have a new sale starting next Thursday\"  or \n\"Would you like to sign up for our mailing list to receive coupons to know\r about future sales?\"  Make the \ncustomer feel happy as they leave your store.'),(54808,12769,'searchwp_content','Dangerous Job Duties (Page 1 of 2)	\nDangerous Job Duties	\nBusiness Insider used data from the U.S. Bureau of Labor Statistics (BL\rS) to discover the 34 jobs that had \nthe highest rate of fatal (to be killed) injuries for workers on that job.  BLS figures out how many workers \ndied on the job for every 100,000 workers who worked on that job. \nAverage fatal injury rate for all jobs is 3.5 fatal injuries per 100,000  Full Time \nEquivalent (FTE) workers.  This means that for every 100,000 workers in that \njob, there are 3.5 fatalities (workers who die because of on-the-job injuries).  \nThe most dangerous jobs have the highest FTE number.  This lesson lists the 34 \njobs in the work world that have the highest FTE numbers per 100,000 workers in that job.\nTHINGS THAT EMPLOYERS DO TO KEEP WORKERS SAFE\n#1  Train workers on safety:  What to wear, How to use equipment and tools,  How to do the job correctly\n#2  Reward workers for safe behavior\n#3  Ask safety experts to watch workers work to think of safer ways to do the jobs\n#4  Use signs all over the workplace that remind workers to work safe\n#5  Keep the work area and floors clean and organized (clutter free)\n#6  Make sure workers have the right size clothing and correctly working tools\n#7  Require workers to take breaks and meal periods to relax from the job duties\n#8  Talk to each worker to get worker\'s opinion about safety risks on the jobs\n#9  Hold regular safety meetings with the entire staff of workers\n#10  Train workers on what to do in case of emergency or injury\n34 MOST DANGEROUS JOBS & FTE NUMBER (Deaths per 100,000 workers)\nLogging Workers - 135.9 fatal injuries (on-the-job deaths) per every 100,000 loggers \nFishers & Fishing Helpers - 86.0 fatal injuries (on-the-job deaths) per 100,000 fishers and fishing helpers \nPilots & Flight Engineers - 55.5 fatal injuries (on-the-job deaths) per 100,000 pilots and flight engineers \nRoofers - 48.6\nRefuse & Recyclable Material Collectors - 34.1\nStructural Iron & Steel Workers - 25.1\nDriver/Sales Workers & Truck Drivers - 24.7\nFarmers, Ranchers & Agriculture Managers - 23.1\nSupervisors, Construction & Extraction - 18.0\nGrounds Maintenance Workers - 17.4\nAgricultural Workers - 17.4\nSupervisors, Mechanics, Installers, Repairers - 15.7\nConstruction Laborers - 15.1\n\nDangerous Job Duties (page 2 of 2)	Permission to use with usworkworld.com subscription.  \nQUICK CHECK:\n1. What does \"fatal\" mean?\n2.  a)  What is the average fatal injury rate for all \njobs?  b) What does this mean?  c) For what \nwords do the initials FTE stand? \n3.  What type of jobs have the highest FTE number?\n4.  Train workers on safety:  List 3 things that are \ntaught to workers.\n5.  a) For what do employers reward workers?  \n  b) What do safety experts think of?  c) Why are \nsigns used?  d) Why do you think it is important \nto make sure workers have right size clothing?\n6.  a) Why must workers take breaks/meal periods?  \nb) Why do employers talk to each worker about \nsafety?  c) What do employers hold?\n7.  a) What is the most dangerous job of all? \nPolice & Sheriff\'s Patrol Officers - 14.6\nElectric Power-Line Installers & Repairers - 14.6\nGeneral Maintenance & Repair Workers -13.4\nTaxi Drivers & Chauffeurs - 13.2\nSupervisors, Landscaping & Grounds Workers - 13.2\nTelecommunications Line Installers & Repairers - 12.1\nAthletes, Coaches, Umpires & Related Workers - 11.7\nOperating Engineers, Construction Equipment Workers - 10.6\nElectricians - 10.0\nIndustrial Machinery, Repair & Maintenance Workers - 9.3\nPainters for Construction & Maintenance - 8.6\nHeating, Air Conditioning & Refrigeration Mechanics - 8.4\nBus & Truck Mechanics & Diesel Engine Specialists - 8.1\nCarpenters - 7.6\nAutomotive Service Technicians & Mechanics - 7.2\nWelding, Soldering & Brazing Workers - 6.4\nSecurity Guards & Gaming Surveillance Officers - 6.2\nIndustrial Truck & Tractor Operators - 6.1\nFirefighters - 6.1\nHand Laborers in Freight, Stock & Material Movers - 5.2\nPipelayers, Plumbers, Pipefitters & Steamfitters - 4.1	\n  b) What is number of fatal injuries for every \n100,000 workers in this job?  \n8.  List the 5 most dangerous jobs in the U.S.\n9.  What is the number of fatal injuries for every \n100,000 electricians?  \n10.  SELECT ANY 3 JOBS in this lesson.  Answer  \n(a) to (f) for each job you selected —  \n   a) Name of job.\n  b) In your opinion, what is one dangerous job \ntask that this work gets paid to do in this job?\n  c) In your opinion, what can this worker do to \nkeep safe while doing this dangerous job task?\n  d) In your opinion, what clothing may the \nworker wear to keep safe while working?  \n  e) Would you enjoy this job in the future? \n  f) Why or why not?'),(54809,12770,'searchwp_content','Dangerous Job Duties\nQUICK CHECK ANSWERS:\n1.  To be killed.\n2.  a) 3.5 fatal injuries per 100,000 full-time \nequivalent workers.\n  b)) For every 100,000 workers in that job, there \nare 3.5 fatalities.\n  c) Full time equivalent\n3.  Most dangerous jobs.\n4.  What to wear, how to use equipment and tools, \nhow to do the job correctly.\n5.  a) For safe behavior.\n  b) Safer ways to do the jobs.\n  c) Remind workers to work safe.\n  d) Student\'s opinion.\n6.  a) To relax from the job duties.\n  b) To get worker\'s opinion about safety risks on \nthe job.\n  c) regular safety meetings with the staff.\n7.  a) Logging workers.\n  b) 135.9\n8.  Logging workers, Fishers & Fishing Helpers, \nPilots & Flight Engineers, Roofers, Refuse & \nRecyclable Material Collectors.\n9.  a) 10\n10.  Student\'s answer of (a) to (e) for 3 jobs.'),(54810,12771,'searchwp_content','Dangers At Work\nQUICK CHECK ANSWERS:\n1.	 Slip	on	greasy	floor.\n2. 392\n3.  Agriculture; Construction and height work; \nTraveling youth sales crews; Outside helper; \ndriver/operator.\n4.  Anything at work that can hurt you physically \nor mentally.\n5.  EFFECT: Temporary (broken arm); permanent \n(loss	of	finger);	immediate	(brick	falling	on	\ntoes); delayed (carpel tunnel).\n6.  CATEGORIES: Physical (dangerous equip -\nment); Chemical (dangerous liquids); Biologi -\ncal (dangerous germs); Pressure Cooker (job \nstress).\n7.  Let person in charge know you have questions; \nAsk how to do it in a safe manner; Learn to do \nit the right way; Always do it the same way.\n8.  a) All injuries.  \n  b) Seek treatment for all injuries.  \n  c) That the injury happened on the job.\n9.  Ask for detailed instructions.  Ask questions on \nany	step	that	is	unclear.		 Ask	where	to	find	the	\nprotective equipment.\n10.  Report the situation to OSHA.\n11.  That your name not be revealed to the employ -\ne r.\n12.  File a complaint and request an OSHA inspec-\ntion.\n13.  Fire, demote, transfer, or discriminate.\n14. www.osha.gov.\n15.  Falls on same level; Struck by object, lifting \nor lowering injuries, fall to lower level, struck \nagainst object. \n16.  a) Done on purpose.\n  b) Done by mistake.\n17.  a) Animal and insect related 10,000 injuries.\n  b) Struck by object.\n  c) Fires and explosions.\n18.  a) Student\'s choice of 3 event injuries.  \nb) If manager, how student would prevent these \n3 event injuries.'),(54811,12772,'searchwp_content','Dangers At  Work	\nDangers at Work (page 1 of 2)	\nA 15-year old teen lost his right arm while working in a meat processing \r\nplant.  The accident happened when a slip on the greasy floor forced his \narm into a meat grinder, causing him to lose his entire hand.  His hope of \nsomeday working as an auto mechanic or firefighter seems impossible now .  \nWhat could he or his employer have done to prevent this accident?\nBureau of Labor Statistics reports that the number of young workers killed \non the jobs were:  a) 17 workers ages 16-17.  b) 50 workers ages 18-19.  \nc) 325 workers ages 20-24.  The number of young workers injured on the \njob were:  a) 220 workers ages 14-15.  b) 25,530 workers ages 16-19.  \nc) 85,800 workers ages 20-24.  The five most dangerous jobs for young adults: agriculture (harvesting crops \nand using machinery); construction and height work; traveling youth sales crews; outside helper \n(landscaping, grounds keeping, lawn service); driver/operator (forklift/tractors).  \nAccording to Center for Young Worker Safety, a JOB HAZARD is defined as   — anything at work that can \nhurt you physically or mentally.  The EFFECT of a job hazard may be: a)  temporary (example: broken arm \nor cut); or b)  permanent (loss of finger or loss of hearing); or c) immediate  (brick falling on your toes); or \nd) delayed (wrist injury after long-term overuse of the hands on the job).  \nJob hazard CATEGORIES include: a)  Physical (dangerous tools such as knives and \nsaws; machinery; equipment; vehicles).  b)  Chemical (dangerous liquids, gases, vapors, \ndust).  c) Biological  (dangerous germs, viruses, insects that cause sickness).  \ne) \"Pressure Cooker\" (job stress from work environment, deadlines, not enough job \ntraining and supervision, or no safety training rules to follow).\nQUESTIONS ABOUT JOB SAFETY\nQUESTION:  What happens if I don\'t feel safe doing a task on the job?\n1) Let the person in charge know when you have questions — about how to do a job \ntask, or handle chemicals, especially if it looks tricky or dangerous.  2)  Ask how to do \nit in a safe way.  3) Then, learn to do it the right way.  4) Always do it the same way — \nsafely following the rules.  5) Don’t take any shortcuts!  Know that you have the right to \nwork in a safe and healthful place.  Injuries are not \"cool\" so stay alert to prevent them.   \nQUESTION:  What happens if I get injured on the job?\nBe sure to report all injuries to your supervisor, and seek treatment from the first aid station, nurse, doctor \nor hospital.  Don‘t ignore injuries.  Tell the medical person that treats you, the injury happened on the job.  \nQUESTION:  What do I \"ask\" to learn a new task on the job?\n1)  Ask for detailed instructions on how to do the task including what safety steps to take.\n2)  Watch how the task is performed.   Ask questions on any step that is unclear.\n3)  Do the task while being watched to see if you do it right.\n4)  If you need to wear protective equipment such as safety shoes, hard hats, or gloves,  ask where to find \nthe protective equipment, how to wear it, how to use it, and how to care for it.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Dangers at Work (page 2 of 2)	\nQUICK CHECK:\nIf you think there is a job hazard (danger) at your work site that the supervisor will not correct, you may \nreport the situation to OSHA (Occupational Safety & Health Administration).  You have the right to request \nthat your name not be given to the employer.  To report the job hazard, you  file a complaint and request \nan OSHA inspection of the workplace to review the job hazard and safety procedure the supervisor f\nollows.   Complaints by workers are taken seriously by OSHA.  It is against the law for an employer to fire, \ndemote, transfer, or discriminate in any way against a worker for filing a complaint or using OSHA rights.  \nFor information or to report a hazard, visit OSHA website: www.osha.gov.  Click on \"For Workers.\"\nTypes of Events that Cause Injury to Workers\n1.  What caused the 15-year old teen’s accident?\n2.  How many young workers ages 16 to 24 were \nkilled on the job?  (Add 3 numbers)\n3.  List the 5 most dangerous jobs for young adults.\n4.  Write down the definition of \"job hazard.\"\n5.  a) List 4 EFFECTS of job hazards.  \n  b) Write down one example for each effect.\n6.  a) List 4 CATEGORIES of job hazards.  \n  b) Write down one example for each category.\n7.  List 5 things you should do if you do not feel \nsafe doing a task or handling chemicals.\n8.  When you are injured on the job, what should \nyou:  a) Report?  b) Seek?  c) Tell the medical \nperson who treats the injury?\n9.  To learn a new task, list 3 things YOU \"ask.\"\n10.  If there is a job hazard that the supervisor will  not correct, what may you do?\n11.  What do you have the right to request?\n12.  To report the job hazard, list 2 things to do.\n13.  What 4 things are against the law for employers \nto do to a worker for filing a complaint?\n14.  What is the address of the OSHA website?\n15.  Using the graph:  List top 5 EVENTS that \ncaused the highest number of injuries.  \n16.  Define: a) intentional.  b) unintentional.  \n17.  a) What number injuries were animal or insect \nrelated?  b) What type of \"object\" injury cause \nhighest number of injuries?  c) Which event had \nlowest number of injured workers?\n18.  a) Using the graph, list 3 events that may cause \ninjuries to restaurant workers.  b)  If you were \nmanager, what can you do to prevent these 3 \nevent injuries from happening to your workers?    \n\0\0\0\'\0\0+\0 \0+\0 \0-\0\0\0$\0&\0+\0 \0&\0%\0\0$\0 \0\Z\0)\0&\0+\0\0*\0\"\0*\0\0 \0\0+\0 \0%\0\0\0&\0)\0\0#\0&\0.\0\0)\0 \0%\0\0\0 \0%\0!\0,\0)\0 \0\0* \0\0\0,\0\0\0+\0\0 \0%\0\0\0(\0,\0 \0\'\0$\0\0%\0+\n\0\0+\0)\0,\0\Z\0\"\0\0\0\0\0 \0%\0*\0+\0\0&\0\0!\0\0\Z\0+ \0\0+\0)\0,\0\Z\0\"\0\0\00\0\0&\0\0!\0\0\Z\0+\n\0\0\0)\0$\0\0,\0#\0\0*\0,\0\0*\0+\0\0%\0\Z\0\0*\0\0\0/\0\'\0&\0*\0,\0)\0 \0\0\0#\0#\0\0+\0&\0\0#\0&\0.\0\0)\0\0#\0\0-\0\0#\n\0\0\0#\0#\0\0&\0%\0\0*\0\0$\0\0\0#\0\0-\0\0#\n\0\0#\0 \0\'\0\0\0+\0)\0 \0\'\0\0.\0 \0+\0\0&\0,\0+\0\0\0\0#\0# \0\0 \0)\0\0*\0\0\0%\0\0\0\0/\0\'\0#\0&\0*\0 \0&\0%\0*\n\0\0&\0\0\0.\0\00\0\0\0%\0\0\0$\0&\0+\0&\0)\0\0-\0\0\0 \0\Z\0#\0\0*\n\0\r\0%\0 \0$\0\0#\0\0\0%\0\0\0 \0%\0*\0\0\Z\0+\0\0)\0\0#\0\0+\0\0\n\0\0%\0 \0%\0+\0\0%\0+\0 \0&\0%\0\0#\0\0 \0%\0!\0,\0)\00\0\0\00\0\0&\0+\0\0\0) \0\0%\0+\0\0%\0+\0 \0&\0%\0\0#\0\0 \0%\0!\0,\0)\00\0\0\00\0\0&\0+\0\0\0)	\n\0\n\0\0\0\0\0\n\0\0\0\0\0\n\0\0\0\0\0\n\0\0\0\0\0\n\0\0\0\0\0\n\0	\0\0\0\0\n\0\n\0\0\0\0\n\0\0\0\0\0\n\0\0\0\0\0\n\0\0\0\0\0\0	\n\0 \0\0\0\0\0	\0\0\0\0\0\0\n\0\0\0\0\0\0\n\0\0\0\0\0\0\n\0\0\0\0\0\0	\n\0\0,\0$\0\0\0)\0\0&\0\0 \0\0&\0)\0\"\0\0)\0*\0\0\0%\0!\0,\0)\0\0\0\0 \0\r\0#\0#\0\0\r\0\0\0*	\nSource: Bureau of Labor Statistics	\nintentional (done on purpose) \nunintentional (done by mistake)'),(54812,12773,'searchwp_content','Social Media & Digital Dirt\nQUICK CHECK ANSWERS:\n1.  The part of yourself you present to the world.\n2. 77%\n3. 57%\n4.  Student\'s 3 answers.\n5.  Inappropriate photographs or information; \nabout them drinking or using drugs; unkind \ncomments related to race religion; discovered \nlies about qualifications; displayed poor writing \nskills.\n6.  Student\'s choice of 3 bad things.\n7.  Student\'s choice of 3 good things.\n8.  What they post to the internet and what others \npost about them can help or hurt their chances \nof getting hired.\n9.  By limiting who can post to your profile and \ncheck posts you have been tagged in.\n10.  a) No.\n  b) 48%.\n  c) 10%\n  d) 34%\n11.  Your name.\n12.  Social media sites change their privacy settings \noften.\n13.  a) To give you a chance to show evidence that \nyou are as good as your resume says.\n  b) Any 4: Certificates, awards, volunteer ac -\ntivities, academic skills, hobby skills, positive \ncomments.\n14. No.\n15.  What others post on your profile, and where \nyou are tagged.\n16.  a) Student\'s answer.  \n  b) Reason for answer.\n17.  Student\'s opinion.'),(54813,12774,'searchwp_content','Social Media & Digital Dirt	\nSocial Media & Digital Dirt (page 1 of 2)	\nWhat can be a deal breaker for landing a new job?  An employer survey from CareerBuilder found \nanswers to this question to help job seekers.  First, employers said to \rmake sure your online \"persona\" (the \npart of yourself you present to the world) is free of digital dirt!  Why?  Because 77% of employers use \nthe internet to discover information about job seekers beyond the applic\ration and resume.  And, 57% of \nemployers said they found content that caused them to not hire a job see\rker.  Which social media sites do \nemployers use? \n•  50% of employers use Google  or other internet search engines to research job seekers\n•  82% of employers will research the job seeker on  social media sites\n•  25% will read the job seekers comments on  Yelp or other rating site\nWhat \"digital dirt\" are employers finding on social media sites that is causing \nthem to eliminate job seekers from consideration?  Here are some example\rs: \n•  40%  Job seeker posted inappropriate photos or information\n•  36%  Job seeker posted about them drinking or using drugs\n•  31%  Job seeker had unkind comments related to race, religion, etc.\n•  27%  Employer discovered lies about job seeker\'s qualifications and skills\n•  27%  Job seeker displayed poor writing skills and punctuation\n•  25%  Job seeker bad-mouthed their previous supervisor or coworkers\n•  20%  Job seeker shared secret information from previous employers\n•  22%  Job seeker was linked to criminal behavior \n•  22%  Job seeker\'s screen name was unprofessional\n•  16%  Employer discovered job seeker lied about a work absence\nHere are some examples of  bad things employers saw that caused a job seeker to be rejected:\n•  Job seeker\'s profile included links to an escort service\n•  Job seeker posted a photo of a warrant for his arrest\n•  Job seeker featured a pig as his closest friend\n•  Job seeker bragged about driving drunk and not getting caught\n•  Job seeker posted \"wild\" pictures from Sasqutch (Big Foot) and other f\restivals\nEmployers said they found  good things that made them more likely to hire the \nperson.  Here are some reasons employers gave for hiring a job seeker:\n•  46%  Got a view of job seeker\'s personality and saw a fit with our company\n•  45%  Job seeker\'s posted information supported the application and resume\n•  43%  Job seeker’s site displayed a professional image on social media\n•  40%  Job seeker displayed great communication and writing skills\n•  36%  Job seeker was creative in a positive way\n•  31%  Job seeker received awards, certificates, and accolades (praises)\n•  30%  Other people posted great comments about the job seeker\n\nPermission to use with usworkworld.com subscription.  \n1. Define \"persona.\"\n2.  What percent of employers  use the internet to \ndiscover information about job seekers ?\n3.  What percent of employers found content that \ncaused them to not hire a job seeker?\n4.  If you were an employer, list 3 social media \nsites you would use to check out job seekers.\n5.  List 5 examples of digital dirt employers found \non social media sites that is causing them to \neliminate job seekers from consideration.\n6.  List 3 bad things that caused a job seeker to be \nrejected for a job offer.\n7.  List 3 good things that made employers more \nlikely to hire the person.\n8.  According to Rosemary Haefner, what 2 things \nare important for job seekers to remember?\n9.  According to Haefner, what 2 things can you do \nto take control of your web presence?\n10.  a) Does social media monitoring stop after \nhire?  b) What percent of employers use social \nQUICK CHECK:	\nSocial Media & Digital Dirt (page 2 of 2)	\n\"It is important for job seekers to remember that what they post to the \rinternet — and what \nothers post about them   — can help or hurt their chances of getting hired,\" said Rosemary \nHaefner, Vice President at CareerBuilder.  \"Job seekers need to pay attention to privacy \nupdates from all their social media accounts so they know what informati\ron is out there for \nothers to see.  Take control of your web presence by limiting who can post to your profile —  and check posts you have been tagged in.\"\nSocial Media Investigating Does Not Stop After Hire\nEmployers continue to monitor (watch) workers\' social media even after\r hire.  \n48% of employers say they use social media to research current workers —\r \n10% of employers research workers daily.  34% of employers found content online that caused them to \ndiscipline or fire a worker.  To improve your social media persona:\n•  Search your name on the internet social media sites to see what an employer may see.\n•  Review your privacy settings:  Social media sites change privacy settings that may lead \nto a change in your privacy settings.  Check privacy setting for your ac\rcounts monthly.\n•  Showcase your skills:  Social media gives you an opportunity to show evidence that you \nare as good worker by posting comments about your certificates, awards, volunteer work, academic \nskills, hobby, positive comments from others.  Put information where it can be seen b\ry employers.\n•  Keep tabs on friends:  Just because you are being careful does not mean your friends are carefu\rl.  \n•  Watch what others post on your profile  — and where you are tagged —  to protect your online image.	\nmedia to research current workers?  c) What \npercent of employers research workers daily?\n  d) What percent found content online that \ncaused them to discipline or fire a worker?\n11.  To improve your social media persona, for what \nshould you search on the internet?\n12.  Explain why you need to check your privacy \nsetting monthly.\n13.  a) For what does social media give you an \n  opportunity?  b) List 4 things you can post as \nevidence that you are a good worker.\n14.  If you are careful, will your friends be careful?\n15.  What 2 things do you need to watch?\n16.  a) Before you apply for a job, do you think you \nneed to spend time to clean up any digital dirt \nthat may appear on the internet about you?  \n  b) Give a reason for your answer.\n17.  Pretend you are a manager of a auto dealer -\nship and need to evaluate sales workers.  When \nyou check each worker\'s social media sites, list \n3 things that will make you want to give the \nworker fewer hours, or fire the worker.'),(54814,12775,'searchwp_content','E-Cigarettes & Work\nQUICK CHECK ANSWERS:\n1.  Vape pens.\n2.	 Nicotine,	flavoring,	plus	as	many	as	10	chemi -\ncals.\n3.	 Because	of	the	use	of	e-cigarettes,nicotine	gum,	 and	nicotine	patches.\n4.	 Any	3	symptoms	such	as:	\n	 a)	Excess	saliva	in	mouth,	feeling	sick,	stomach	 ache.\n	 b)	Low	blood	pressure,	slow	heart	rate,	diar -\nrhea.\n5.	 a)	Brain	growths	from	birth	to	about	age	25.\n	 b)	Nicotine	exposure.\n6.	 a)	JUUL 	e-cigarettes.\n	 b)	Look	like	thumb	drives.\n	 c)	Computer\'s	USB	port.\n	 d)	Pods	filled	with	nicotine	and	flavored	liquid.\n	 e)	 As	much	nicotine	as	a	pak	of	cigarettes.\n7.	 a)	Bloodstream.\n	 b)	Bloodstream.\n	 c)	 Student\'s	choice	of	4	parts	of	the	body.\n	 d)	Just	as	dangerous	to	nearby	people	as	regular	 cigarette	smoke.\n8.	 Answers	are	estimates:\n	 a)	 About	3%\n	 b)	 About	27%\n	 c)	19.6%\n9.  With	states	 passing laws 	against	the	use	of	\ne-cigarettes,		and	 awareness of healh risks, e-\ncigarette	use	has	dropped	since	2019\n10.	 a)	15	states\n  b) 1,485 cities.\n11.	 Make	the	workplace	smoke	free.		Name	a	cer -\ntain	area	as	the	smoking	area.		 Warn	that	secret	\nsmoking	of	e-cigarettes	will	get	you	fired.\n12.  a) Yes.\n  b) No.\n	 c)	If	the	worker\'s	smoking	habit	gets	in	the	way	 of	his	or	her	job	duties.\n13.	 (a)	to	(d)	Student\'s	opinions.'),(54815,12776,'searchwp_content','E-Cigarettes & Work (Page 1 of 2)	\nE-CIGARETTES & WORK	\nE-cigarettes (also called vape pens) are devices that heat a liquid in\rto \nan aerosol (air) that the user inhales (called vaping).  E-cigarette\r liquid \ncontains: nicotine, flavoring, plus as many as 10 chemicals that can \ncause cancer and birth defects in future children of smokers.  Nicotine \nin e-cigarettes (like regular cigarettes) is addictive and called a poison.  \nNicotine poisoning was rare in the past, but becoming more common \ntoday because of the use of e-cigarettes, nicotine gum, and nicotine \npatches.  Symptoms of nicotine poisoning happen in two stages.  First \nstage: excess saliva in mouth, feeling sick, stomach ache, vomiting, \ndizziness, tremors (shaking), confusion, rapid breathing, fast heart rate, \nand high blood pressure.  Second stage:  low blood pressure, slow heart rate, diarrhea, weakness, and pale \nskin.  Nicotine poisoning can include:  seizures, passing out, and breathing failure.\nTeen years are important years for brain growth.  The brain grows from birth to about age 25.  Nicotine \nexposure (smoking and breathing second-hand smoke) causes harm in the growing brain.  E-cigarettes are \npopular with young people.  Today, more high school students use e-cigarettes than regular cigarettes.  The \nuse of e-cigarettes is higher among high school students than adults.\nYoung adults may use JUUL (or Suorin) e-cigarettes — electronic smoking devices charged with thumb \ndrives that use replaceable \"pods\" filled with nicotine and flavored liquid, and easy to secretly use.  Some \nyouth think that a JUUL does not contain nicotine when  one JUUL pod contains as much nicotine as a \npack of cigarettes.  Several states have made the use of JUUL type e-cigarettes illegal.   \nVapers draw smoke into their mouths and hold it there before inhaling into their lungs.  Inhaling into the \nlungs delivers smoke where the nicotine and chemicals are taken very quickly into bloodstream.   Then, the \nnicotine and chemicals use the bloodstream to go to all parts of the body (heart, brain, arms, stomach, sex \norgans, legs) until all body parts contains the nicotine and chemicals — even the eyeballs.  Smoke that v\napers exhale is not steam or water vapor.  E-cigarette smoke is just as dangerous to nearby people as \nregular cigarette smoke.	\nNational Youth Tobacco Survey	\nWith states \npassing laws  \nagainst the use \nof  e-cigarettes,  \nand awareness  of healh risks,  e-cigarette use  has dropped since 2019\n\nE-Cigarettes & Work (page 2 of 2)	\nWhat are the laws about using E-cigarettes at work?\nE-cigarettes are a new problem for states, cities, and work \nsites.  a) 15 states passed new laws to forbid e-cigarettes in \nsmoke-free places anywhere within that state (such as work \nsites, restaurants, government buildings, and more places).  \nb) In states that do not have smoking laws, 1,485 cities \npassed new laws to forbid e-cigarettes in smoke-free places \nanywhere within that city (work site, restaurants, government \nbuildings, and more places.)\nMost employers require the same rules for e-cigarettes and regular cigarettes.  Employers have the right \nto make rules for the company such as:  1) Make the workplace smoke free.  2) Name a certain area as the \n\"smoking area\" so that other workers are not exposed to second-hand smoke.  3)  Warn workers that secret \nsmoking of e-cigarettes or regular cigarettes will get you fired.  \nIs it legal for employers to hire only non-smokers?\nYes.  Employers are free to hire whomever they want.  Federal and \nstate laws prohibit discrimination against people for some reasons, \nsuch as race, sex, national origin, and others things — but laws do not \noffer discrimination protections for job seekers who smoke.  And, \nemployers may fire workers if the worker\'s smoking habit gets in the \nway of his or her job duties, or the smoke bothers other workers.\nQUICK CHECK:\n1.  E-cigarettes are also called what?\n2.  List 3 things that e-cigarette liquid contains.\n3  Why is nicotine poisoning becoming common?\n4.  Describe 3 symptoms of nicotine poisoning in \nthe:  a) First stage.  b) Second stage.\n5.  a) When does the brain grow?  b) What causes \nharm in the growing brain?\n6.  a) Which e-cigarettes are young adults more \nlikely to use?  b) What do these look like?  \n  c) Where are they charged?  d) What is \n  replaceable?  e) How much nicotine does a \n  JUUL contain?\n7.  a) After inhaled into the lungs, where do the \nnicotine and chemicals quickly go?  b) What do \nthe nicotine and chemicals use to go into all parts \nof the body?  c) List 4 parts of the body that then \ncontain the nicotine and chemicals.  d) How \n  dangerous is the smoke that vapers exhale?  8. \na) What percent of high school students used \ne-cigarettes in:  a) 2012?  b) 2019?  c) 2020?\n9.  For what 2 reasons has the use of e-cigarettes \ndropped since 2019?\n10.  a) So far, what number of states passed new \nlaws to forbid e-cigarettes in smoke-free places?\n  b) In states without smoking laws, how many \ncities passed new laws about e-cigarettes?\n11.  List 3 rules employers have the right to make.\n12.  a) Is it legal for employers to hire only non-\nsmokers?  b) Do laws offer protections for job \nseekers who smoke?  c) When may employers \nfire workers who smoke? \n13.  Pretend that you are a manager of a retail store:\n  a) Would you hire job applicants who smelled \nof smoke?  b) Give a reason for your answer. \n  c) Write down rules you would have for your \nworkers who wanted to smoke.  d) What would \nyou say to a customer who vaped in your store? \nPermission to use with usworkworld.com subscription.'),(54816,12777,'searchwp_content','English Classes Are Important\nQUICK CHECK ANSWERS:\n1.  Read, write, talk, listen.\n2.  a) To understand information other people give \nto you.  \n  b) To understand information you give to them. \n3.  a) How to use words, sentences, punctuation.\n  b) Writing.\n  c) Understanding what you read.\n4.  How to write sentences, paragraphs, and essays.\n5.	 Police	officers,	firefighters,	social	workers,	 safety inspectors.\n6.  Understand instructions and to explain informa -\ntion to customers, coworkers, and supervisors.\n7.  a) Unable to explain information to others or \nwrite a report about their work.  \n  b) To pass English speech and writing tests.\n8.  Student\'s choice of 5 jobs from paragraph such \nas: politicians, sales workers, lawyers, manag -\ners, health care workers, counselors.\n9.  a) English classes.  \n  b) Force you to talk and listen to all types of \npeople. \n  c) School newspaper or yearbook staff.  \n  d) Debate team.  \n  e) Negotiation skills and public relation skills.\n10.  a) Communicate with others; follow spoken \nand written instructions; write sentences and \nparagraphs	to	fill	out	forms	and	prepare	work	\nreports for supervisors.  \n  b) Student\'s choice of any 3 jobs from list.\n11.  a) Read technical reports; give/follow instruc -\ntions; persuade; write essays to prepare letters.  \n  b) Student\'s choice of any 3 jobs from list.\n12.  a) Ability to speak in front of groups; ability to \nresearch and write reports; ability to negotiate; \nability to train others.  \n  b) Student\'s choice of any 3 jobs from list.\n13.  Student\'s opinion.\n14.  Student\'s opinion.\n15.  a) Student\'s opinion.  \n  b) Reason for opinion.'),(54817,12778,'searchwp_content','English Classes Are Important	\nEnglish Classes Are Important (page 1 of 3)	\nWhat is communication?\nEnglish classes improve your communication skills (read, write, \ntalk, listen) which are important in every job.  Communication \nskills allow you to understand information other people give to \nyou, and allow other people to understand information you give \nto them.  Also, accurate and clear communication skills helps you \nin every area of your life.  Every time you send a text, make a \nphone call, or give someone directions, you use communication \nskills.  \nWhy do I need to take English classes?\nTaking English classes improve your communication skills.  In \nEnglish classes, you study skills such as: vocabulary, spelling, grammar (how to use words, sentences, \npunctuation), composition (writing), and comprehension (understandin\rg what you read).  Learning how to \nwrite sentences, paragraphs, and essays in school will help you in the w\rork world.  Then in a job, you will \nbe able to write good letters, emails, advertisement flyers, manuals — and incident reports (required for \nworkers such as: police officers, firefighters, social workers, safety inspectors, and others).  \nBut, English is not used in all jobs, right?\nYou may think English classes only relate to a few jobs, such as writing \ror editing (proofreading).  But \nEVERY job requires workers to understand instructions  and to explain information to customers, \ncoworkers, and supervisors.  English skills are important in jobs that you may think may require little \ncommunication such as computer repairer, dishwasher, and stockroom clerk.  Employers who hire \ntechnicians complain that some of these skilled workers are  unable to explain information to others or \nwrite a report about their computer work project.  Therefore, colleges require computer technicians, auto \nmechanic, and other majors to pass English speech and writing tests to earn a Certificate or degree! \nSome jobs require excellent communication skills.   Politicians must make speeches to large groups.  Sales \nworkers must be able to speak both on the phone and in person to sell the compa\rny’s products. Lawyers \nand managers need to explain problems clearly and give directions to others.   Health care workers must \nunderstand patients’ questions and make patients understand directions.   Counselors must listen to the \nclient situation; then communicate helpful tips to solve problems.\nHow do I improve my communication skills?Take English classes to learn communication skills.  In addition, join after school groups such as clubs, sports, and volunteer duties — to force \nyou to talk and listen to all types of people.  Join the school newspape\rr staff \nor yearbook staff to improve your writing skills.  Join the debate team to \npractice thinking and speaking skills.  Join the Associated Student \nGovernment  (ASB) class to practice negotiation (reaching an agreemen\rt) \nskills and public relations (advertising) skills.\n\nEnglish Classes Are Important (page 2 of 3)	\nBasic Communication Skills:\nBank tellers\nBus drivers\nCashiers\nComputer technician\nCorrectional officers\nCounter and rental clerks\nCourt reporters\nCustomer service representative\nDispatchers, police and fire\nFlight attendants\nFood service workers\nFuneral director and assistants\nGeneral office clerks\nGraphic artists\nHair stylists and manicurists\nHome health aides and personal assistants\nInstallers and repairers, all types\nLandscaping/grounds supervisors\nMassage therapists\nMechanics, all types\nMedical assistants and transcriptionists\nNursing aides and psychiatric aides\nOccupational therapy assistants/aides\nPhysical therapy assistants and aides\nPostal clerks and mail carriers\nPreschool teachers\nReceptionists\nService and repair technicians\nShipping and receiving clerks\nTaxidrivers and chauffeurs\nTicket agents\nWedding consultant\nBasic communication skill tasks require: 1) communicate with others; 2) follow \nspoken and written instructions; 3) write sentences and paragraphs to fill out forms and \nprepare basic work reports for supervisors.\nIntermediate communication skill tasks require: 1) read technical reports; 2) give \nand follow instructions; 3) persuade (talk people into) a point of vi\rew; 4) write essays \nto prepare letters, emails, and technical reports for supervisors. \nAdvanced communication skill tasks require: 1) ability to speak in front of groups \nof people; 2) ability to research and write reports; 3) ability listen\r and negotiate (reach successful \nagreements or deals with others); and 4) ability to supervise or train\r others.\nIntermediate Communication Skills:Adjusters, investigators, and collectors\nArchitects\nComputer support specialists\nComputer technicians and repairers\nCustomer service representatives\nDental assistants and hygienists\nDesigners (interior, floral, fashion)\nDiagnostic medical technicians\nEmployment interviewers\nFinancial managers\nFitness trainers and aerobics instructors\nGovernment code inspectors, all types\nHealth information technicians, records clerks\nHotel desk clerks and supervisors\nHuman resources and personnel clerks\nInsurance agents and brokers\nLibrarian and library technicians\nMedical assistants, secretaries, technicians\nMedical therapists\nParalegals and legal secretaries\nPharamacy technicians\nPhysical therapists and aides\nPolice officers and special agents\nPrivate detectives and investigators\nProperty managers and rental agents\nReal estate agents, brokers, and appraisers\nReceptionist and information clerks\nRecreation workers and directors\nRegistered nurses and nurse\'s aides\nRespiratory therapists\nRestaurant workers and hosts\nRetail sales workers and managers	\nLevel of Communication Skills Needed for Careers	\nU.S. Department of Labor, Occupational Outlook Quarterly\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	English Classes Are Important (page 3 of 3)	\nIntermediate Communication Skills (Continued):\nSecretaries and administrative assistants\nSecurities (stocks)/ financial services salespersons\nSocial and human service assistants\nSocial media content specialist\nSkincare specialist and makup artists\nSports officials and referees\nSupervisors, all types\nTeacher aides\nTravel agents and travel guides\nWeb design/maintenance technician\nAdvanced Communication Skills:\nActors, directors, and producers\nAdministrative service managers\nAdult education teachers\nAgricultural scientists\nAir traffic controllers\nBiological and medical scientists\nChemists\nCommercial pilots\nDentists\nEngineers and engineering managers\nForesters and conservation scientists\nFund raiser (non-profit group or political)\nGeologists and geophysicists\nGovernment chief executives and legislators\nLawyers and judges\nManagement analysts and consultants\nManufacturers’ and wholesale sales representatives\nManagers, all types\nMeteorologists\nOptometrists and optometry technicians\nPharmacists\nPhysicians and physician assistants\nPhysicists and astronomers\nPodiatrists\nPsychologists\nPublic relations specialists\nRadio and television announcers \nReporters and correspondents\nScientists \nSchool teachers\nSocial workers\nSocial media strategist\nSpeech-language therapists\nWriters and editors 1. \nList 4 communication skills.\n2.  What do communication skills:  a) allow you to \ndo?  b) Allow other people to do?\n3.  Define:  a) grammar.  b) composition.  \n  c) comprehension.\n4.  Learning what 3 things in school will help you \nin the work world?  \n5.  List 4 jobs that require workers to write \n  \"incident reports.\"\n6.  What 2 things does every job require?\n7.  a) About what do employers who hire \n  technicians complain?  b) What do colleges \nrequire mechanics to pass?\n8.  List 5 jobs that require excellent \n  communication skills.\n9.  a) What do you take to learn communication \nskills?  b) Join after school groups to force you \nto do what?  c) Join which 2 staffs to \n  improve your writing skills?  d) Join what team \nto improve your speaking skills?  e) What 2 \nskill will you learn in ASB class?\n10.  a) List 3 things basic communication skill tasks\n  require.  b) List your choice of 3 jobs that\n  require basic communication skills.\n11.  a) List 4 things intermediate communication \nskill tasks require.  b) List your choice of 3 jobs \nthat require intermediate communication skills.\n12.  a) List 4 things advanced communication skill \ntasks require.  b) List your choice of 3 jobs that \nrequire advanced communication skills.\n13.  If you were department store manager, list 3 \ncommunication skills you would require in a \njob seeker for sales associate.\n14.  If you were car dealership manager, list 3 \ncommunication skills you would require in job \nseeker for auto parts counter sales.\n15.  a) If you were clothing store manager, would \nyou give a cashier who has communication \nskills a higher pay raise than cashier who does \nnot have good communication skills?  \n  b) Give a reason for your answer. 	QUICK CHECK:'),(54818,12779,'searchwp_content','Federal Labor Laws\nQUICK CHECK ANSWERS:\n1.  Fair Labor Standards Act.\n2.  a) $2  \n  b) $58\n3.  a) Set a higher minimum wage.  Set higher \novertime pay.  \n4.  a) When workers work more than 40 hours in \none workweek.\n  b) When workers work over 8 hours in one day.\n5.  a) 17 jobs illegal for minors.\n  b) Minors are workers under 18 years old.\n  c) To protect the health, safety, and well-being \nof minors on the job.\n6.  a) Manufacturing and storage of jobs involving \nexplosives (or company around explosives).\n  b) Student\'s opinion.\n7.  a) Hired in jobs that require driving a motor \nvehicle on public roads. \n  b) One example such as pizza delivery.\n8.  Any 5 such as:  Operate, feed materials into, \nhelp operators, set up, adjust, repair, oil, clean.\n9.  a) No.  \n  b) In auto repair shops, minors may be em -\nployed as helpers and work around the hoist \nthat lifts the cars.  c) May not allow minors to \nwork in auto repair shops as helpers.\n10.  a)  Any 3: rolling, punching/pressing, bending, \nhammering, shearing.  \n  b) Any 3: milling, running, planing, grinding, \nboring.\n11.  Student’s opinion.\n12.  a) Any 3: dough mixer, bread divider, molding, \ndough sheeter, bread slicer, wrapping.  \n  b) Any 3: sifter, pretzel machines, pie dough \nrolling machines, crimping machines.\n13.  Power driven circular saws, band saws, and \nguillotine shears.\n14.  Install, repair, maintain, or paint any roof.\n15.  Holes not over four feet deep at any point.\n16.  Student’s opinion with reasons.\n17.  Student\'s opinion.'),(54819,12780,'searchwp_content','Federal Labor Laws (page 1 of 2)	\nFederal Labor Laws	\nIn 1938, the U. S. government passed Fair Labor Standards Act (FLSA), also called \"Wage and Hour Law.\" \nThe FLSA sets a federal minimum wage.  First federal minimum wage was 25¢ per\r hour in 1938, and has \nincreased to $7.25 per hour today.  States may pass laws that:  FIRST, sets a higher minimum wage for \nworkers. For example, in Washington state, minimum wage is $13.69 per hour for 2021.   SECOND, sets \nhigher overtime pay for workers.  For example,  federal law requires ove\rrtime pay of time and one-half \n(150%) of regular pay  when workers work more than 40 hours in one workweek.  But, some states requ\rire \novertime pay  when workers work more than 8 hours in one day.  In addition, federal law includes \nHazardous Occupation Orders  (HOO), that make 17 jobs illegal for minors (workers under 18 years o\rld) \nto do for pay.  HOOs were passed to protect the health, safety, and well-being of minors on the job.	\nOrder #1:  Manufacturing and storage jobs involving explosives.  Minors cannot w\rork in  company around explosives or explosive products such as guns, bullets, fireworks.\nOrder #2:  Motor vehicle jobs.  Minors cannot be hired in jobs that require drivin\rg on  public roads.  Pizza or flower delivery persons must be 18 years old.\nOrder #3:  Coal mine jobs.  Minors cannot be employed in underground \nwork, in open pit, or surface of coal mine.  Minors may not be miners.\nOrder #4:  Logging and sawmilling occupations.  Minors cannot be hired \nto operate any sawmill, lath mill, shingle mill, or cooperage-stock mill\r for a lumber company.  A minor may work \nin the lumber company office doing office or general clean-up jobs, and may be part of surveying crews or forest \nmaintenance crews.\nOrder #5:  Power-driven woodworking machine occupations.  Minors may not be hired to ope\rrate power-driven \nwoodworking machines, feed materials into such machines, or help operato\rrs with such machines.  Minors may not \nbe hired to set up, adjust, repair, oil, or clean power-driven woodworking machines.\nOrder #6:  Occupations involving exposure to radioactive substances and to ionizi\rng radiation.  Minors may not be \nhired for jobs where there is a chance of exposure to any radioactive ma\rterial.  For minors to be employed, the \nexposure to ionizing radiation must be less than 0.5 rem per year.\nOrder #7:  Power-driven hoisting apparatus occupations.  Minors may not be employed to a\rssist in the operation of \nan elevator, crane, derrick, hoist, or forklift truck.   The Department of Labor has recently ruled that in auto repair \nshops, minors may be employed as helpers and work around hoists that lif\rts cars.  But, some states DO NOT \nALLOW minors to work in auto repair shops as helpers.  Check with your teacher to find out what your state allows. \nOrder #8:  Power-driven machine occupations.  Minors may not work as a operator or helpe\rr on metal\nrolling, punching, pressing, bending, hammering, and shearing machines. \r Minors cannot help set up, \nadjust, repair, oil, or clean these machines.  Metal working machines that minors may \roperate include \nmilling machines, running machines, planing machines, grinding, and bori\rng function machines.\nOrder #9:  Jobs related to mining, other than coal. Minors may not work in or aroun\rd mines except \nin the office, supply house, laboratory, and other areas considered safe.  Minors may not be miners.\n\nCollege & Career Publishing  Permission to use with usworkworld.com subscription.  	Federal Labor Laws (page 2 of 2)	\nQUICK CHECK:\nOrder #10:  Occupations involving slaughtering, meat-packing, processing\r, or rendering.  Minors may not be hired to \nslaughter animals or be employed as meat cutters.\nOrder #11:  Power-driven bakery machine jobs.  Minors may not be hired to operate power  \rbakery machines such as \ndough mixers, bread dividers, molding machines, dough sheeters, bread sl\ricers, or wrapping machines.  Minors may \noperate simple machines such as flour sifters, pretzel machines, pie dough rolling machines, and crimping machines.\nOrder #12:  Power-driven paper products machine jobs.  Minors may not be hired in jobs op\rerating or helping with \nmachines that make paper products.  These machines include wirestitchers, band saws, corrugating machines, \nguillotine paper cutters, scrap paper balers, and punch presses.\nOrder #13:  Occupations making brick and tile.  Minors may not be hired \rto help make bricks, clay products, or silica \nrefractory products (tile).  Minors may work in offices, labs, storerooms, or drying departments of these companies.\nOrder #14:  Occupations involved in the operation of power-driven circular saws, band saws, and guillotine shears.  \nMinors may not be hired to do any job using circular saws, band saws, or\r guillotine shears.  \nMinors may not help set up, adjust, repair, oil, or clean these items.\nOrder #15:  Occupations involved in wrecking, demolition, and ship break\ring operations.  \nMinors may not be hired to do cleanup or salvage work for the demolishin\rg or dismantling \nof buildings, bridges, steeples, towers, chimneys, ships, or other struc\rtures or vessels.\nOrder #16:  Roofing jobs.  Minors may not be hired for any roofing job.  Minors cannot be \nhired to install, repair, maintain, or paint any roof.\nOrder #17:  Occupations in excavation operations.  Minors may not be hir\red to \ndig holes or tunnels that are dug either manually or by machines.  There is one exception.  Minors may be hired to \ndig holes that are not over four feet deep at any point with shovels.\n1.  For what do the initials FLSA stand?  \n2.  At Federal minimum wage, what is the worker\'s \npay for 8 hours: a) in 1938?  b) for today?\n3.  States may pass laws that do what 2 things?  \n4.  When is overtime pay required by federal law?  \nb) When do some states require overtime pay?\n5.  a) What do HOOs make illegal?  b) Define \n  \"minors\"?  c) Why were HOO passed?\n6.  Order #1: a) For which type of company may \nminors not work?  b) Why do you think is it not \nsafe for minors to be hired to make fireworks?\n7.  Order #2: a) Minors may not be hired for what \njob?  b) Give one example.\n8.  Order #5:  List 5 illegal job tasks for minors.\n9.  Order #7: a) May minors drive forklifts?  \n  b) What has the Department of Labor ruled?\n  c) What may states not allow? 10. \nOrder #8: a) List 3 metalworking machines \nemployers may not hire minors to operate.  \n  b) List 3 machines that are legal to operate.\n11.  Order #10: Why do you think it is unsafe for \nminors to be employed as meat cutters?\n12.  Order #11: a) List 3 bakery machines \n  employers may not hire minors to operate.  \n  b) List 3 machines that are legal to operate.\n13.  Order #14: Minors may not be hired to use what \n3 types of equipment? \n14.  According to Order #16, which 4 types of \n  roofing tasks are illegal for minors to do?\n15.  Describe the holes minors may be hired to dig.\n16.  Do you think it is OK for the government to \nrequire workers to be age 18 before doing these \njobs? b) Give a reason for your answer.\n17. Of the 17 Orders, which order do you think has  the most dangerous jobs for those under age 18?'),(54820,12781,'searchwp_content','Find Part-Time Jobs\nQUICK CHECK ANSWERS:\n1.  Company name, address, job title, skills re -\nquired, days and hours of job, pay.\n2.  a) Write down information; prepare your re -\nsume; visit the employer.\n  b) Seeking Part-Time Job as Cook.\n3.  a) Can you please give me a list of employers \nwho have advertised part-time job openings in \nthe past?\n  b) Look at the list to select part-time jobs that \nyou like.  Write down all the information for \nthese interesting part-time jobs.\n  c) Because the manager may give you an in -\nstant interview. \n  d) Dress similar to how a worker at that busi -\nness dresses.\n4.  a) School credits (or units).\n  b) Retail stores, hospitals, construction sites, \ninsurance offices, medical offices.\n5.  Certificate of completion, work experience, \nnew skills, references.\n6.  a) Let you know immediately if there is a job \nopening where they work.  \n  b) Over 30% of newly hired workers found out \nabout job openings from friends or family.\n7.  a) snagajob.com, indeed.com\n  b) Employment Part-time (with name of city).\n8.  a) Student\'s choice of 5 businesses.\n  b) advertising, sales, organizing, scheduling, \nmoney management, customer relations.\n  b) Keep customers happy and solve a customer \nproblem.\n9.  Look around for good places to work; Prepare \nyour resume for each cold call; Walk in and ask \nto speak to manager or assistant manager; Give \nthis person your resume and ask if any part-\ntime job openings.\n10.  Look sharp and dress the part. 11. \na) May I return in 2 weeks to check if there are \nany job openings at that time?  \n  b) Mark your calendar so that you check back \nin 2 weeks.  \n  c) Job applicants who check back\n  d) Has good time management skills; really \nwants the job.\n12.  a) Student\'s opinion.\n  b) Reason for opinion.'),(54821,12782,'searchwp_content','Find Part-Time Jobs (page 1 of 2)	\nFind Part-Time Jobs\nCareer or Counseling Center\nWhen an employer calls the school looking for part-time workers to hire,\r the call \nis transferred to the Career or Counseling Center.  The school worker, who answers \nthe phone, writes down six things about the job — company name, addre\rss, job title, \nskills required, days and hours of job, and pay.  The information is posted on the \nschool\'s computer or \"job board\" for students to read.  Therefore, when you want a \npart-time job, visit the Career or Counseling Center to ask if there are\r any part-time job openings. \nIf there is a part-time job opening;  1) write down all the information\r about the job; 2) prepare your resume \nfor the job opening; 3) follow the directions to visit the employer\'s b\rusiness or employer\'s website to \napply for the job opening.  To prepare resumes for the job opening, you need the correct job title at\r the top \nof your resume before giving your resume to the manager.   For example: If the job opening is for cashier, \nyour resume needs to say: \"Seeking Part-Time Job as a Cashier.\"  Or if the job opening is \nfor a clothing store, your resume needs to say:  \"Seeking Part-Time Job as a Sales \nAssociate\" or \"Seeking Part-Time Job as a Sales Clerk.\" \nIf there are no job openings, talk to the Career or Counseling Center person and ask: \n\"Can you please give me a list of employers who have advertised part-\rtime job openings \nin the past?\"  FIRST, look at the list to select one or more part-time jobs that you like.  \r\nSECOND, write down all the information for these interesting part-time j\robs.  THIRD, \nprepare a resume for each job opening.  FORTH, visit each company and ask to speak to \nthe manager or assistant manager.  FIFTH, give the manager or assistant manager your \nresume, and ask for a job application.  This business may have a job opening that is not \nadvertised yet!  BE PREPARED!  Because the manager may give you an instant interview, and hire you on \nthe spot.  TIP: When you visit a business, dress similar to how a worker at that busines\rs dresses.\nJob Training Classes For School Credits\nYou may need work experience to get a job; but, you cannot get work exper\rience until you are hired.  How \ndo you get out of this circle?  Go to the Counseling or Career Center to\r enroll in a job training class to \nwork for school credits (or units) instead of pay.  Job training classes are located in businesses such as retail \nstores, hospitals, construction sites, insurance offices, and medical offices.   After completing the class, you \nhave information to add to your applications and resumes:  a) Certificate of Completion; b) volunteer work \nexperience; c) new skills; d) references (name of employer and job tr\raining teacher).  You may be offered a \npaying job after you complete the class!\nFriends & Family  — Ask every one of your adult friends and family members to let you know i\rf there is \na part-time job opening where they work so that you may apply for the jo\rb.  You \nmay also ask them to recommend you to their employer for a part-time job\r \nopening that may occur in the future.  Many employers ask current worker\rs if they \nknow of any good workers who need a job.  In fact, studies show that ove\rr 30% of \nnewly hired workers found out about job openings from friends or family.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Find Part-Time Jobs (page 2 of 2)	\nQUICK CHECK:\n1. List 6 things the Career or Counseling Center \nworker writes down about a new job opening.\n2.  a) If there is a part-time job opening, list 3 \nthings you need to do.  b) If the job opening is \nfor a cook, what does your resume need to say?\n3.  a) If there are no job openings, what question \ndo you ask?  b) After looking at the list, what do \nyou do FIRST and SECOND?  c) Why do you \nneed to BE PREPARED?  d) How do you dress? \n4.  Job training class:  a) For what do you work \n  instead of pay?  b) List 5 businesses where \nclasses may be located.\n5.  List 4 things you can put on your application \nand resume after completing a job training class. \n6.  a) For what should you ask your friends and  family members? b) What do studies show?\n7.  a) You may search for part-time job openings \n  on what 2 websites?  b) What may you Google?\n8.  Self-Employment:  a) List 4 types of businesses \nyou can start in your city.  b) List 6 things that \nstarting a business will teach you.  \n  c) Define \"customer relations.\" \n9.  List the 4 steps to use to do cold calls.\n10.  How should you look when making cold calls?\n11.    a) If there are no job openings, what do you \nsay?  b) What do you do if the manager says \n\"Yes\"?  c) Why do some managers only hire?  \nd) What 2 things does checking back prove?\n12  a) If you were a manager, would you ask a job \nseeker to return in 2 weeks?  e) Give a reason \nfor your answer.\nSearching On The Internet\nSearch for part-time job openings by visiting website like:  www.snagajob.com or www.Indeed.com.  Enter \ntype of job you want plus your zip code to search for job openings.  In \raddition, use the internet to search \nfor \"Employment Part Time City State\" (with name of your city and state) to find part-time job openings.  \nSelf-Employment\nIs there a small business you can start in your city such as a lawn serv\rice, pet sitting service, pet walking \nservice, house cleaning, or window washing service?  Starting your own b\rusiness will teach you many \nskills   — advertising, sales, organizing, scheduling, money management, and customer relations (keep \nhappy customers and solve a customer problem).  If you plan on owning a\r business in the future, it might \nbe good to start to develop the skills needed today. \nEmployer Cold Calls\nWhen a sales person walks into a company to sell products without an \nappointment, it is called a \"cold call.\"  A good way to find a part-time \njob opening is to do cold calls:  1) Look around your city for good \nplaces to work.  2) Prepare your resume for each cold call (with corre\rct \ntitle).  3) Then, walk into the store or office and politely ask to speak to \nthe manager or assistant manager about a job.  3) Give the manager or a\rssistant manager your resume and \nask if there are any part-time job openings.  When making cold calls, make sure that you look sharp and \ndress the part (just like a worker at that company with the job you wan\rt dresses).  It may happen that the \nmanager will read your resume, give you an instant interview, and hire you on the spot.  \nIf the manager tells you that there are no job openings, say, \"May I return in 2 weeks to check if there are \nany part-time job openings at that time?\"  If the manager says \"Yes,\" mark your calendar to check back 2 \nweeks.  Some managers, such as grocery store managers, only hire job see\rkers who check back since this \nproves that the person:  1) has good time management skills; 2) really\r wants the job.'),(54822,12783,'searchwp_content','College & Career Publishing.  Permission to use with usworkworld.com subscription.  \nFirst Impression: Positive?\nQUICK CHECK ANSWERS:\n1.  What thoughts go through your mind to create \nfirst impressions of the young adults who walk \ninto your business looking for a job.\n2.  You never get a second chance to make a good \nfirst impression.\n3.  Student\'s choice of 3 APPEARANCE ques -\ntions.\n4.  Student\'s choice of 3 POSITIVE, OUTGOING \nPERSONALITY questions.\n5.  Students choice of COMPLETE & ACCU-\nRATE APPLICATION questions.\n6.  a) Talk and listen.\n  b) Student\'s choice of 3 COMMUNICATION \nSKILLS questions.\n7.  a) Manger tells job seeker to check back in 2 \nweeks, and the job seeker does check back in 2 \nweeks.\n  b) Student\'s choice of 2.\n8.  a) Young workers who are punctual, enthusias -\ntic, and have good talking/listening skills.\n  b) Cell phone.\n9.  a) Team member.\n  b) Student\'s opinion.\n10.  Healthy living.\n11.  a) Hair short or pulled back; clean fingernails.\n  b) Student\'s opinion.\n12.  a) Job information.\n  b) Parents or friends.\n  c) Return when the store is not busy.\n13.  When student is a manager, student\'s list of 10 \nthings want to see in job seekers.'),(54823,12784,'searchwp_content','First Impression: Positive? (page 1 of 2)	\nFirst Impression: Positive?	\nWhen a person applies for a job, what makes a manager want to hire that \rperson?  A survey was taken to \nask managers the question:  What thoughts go through your mind to create the \nfirst impressions of the young adults who walks into your business looking for a \njob?  The results of the survey confirmed the old saying: \"You never get a second \nchance to make a good first impression.\"  The survey found that managers rely on \nthe first impression to make a decision to hire.  Also, managers were asked to list \nthe things that make a good first impression.  The managers said:\n#1  — Appearance\nFirst important thing to create a good impression was appearance of the \ryoung job \nseeker as he or she walks in to ask for a job.  The manager starts thinking about \nthe questions:  Is this job seeker neat, clean, and wearing correct clot\rhing for the \njob?  Would the hair, make-up, and jewelry be acceptable to my customers?  Does \nthis job seeker look like he or she would get along with the workers in \rmy store?  Does this job seeker \nlooks like he or she wants to work?    \n#2 — Positive, Outgoing Personality\nThe manager continues thinking about the young job seeker:  Does this pe\rrson smile and act like he or she \nenjoys life?  Does the job seeker make good eye contact?  Is the job see\rker polite?  Does the job seeker \nshow self-confidence without being arrogant (conceited, rude, sassy)?  Does this person have good attitude?\n#3 — Complete & Accurate Application\nThe application is third most important thing in making a good first impression.  Managers look\nfor the following:  Is the computer or paper application complete (no missing information)?  Is spelling \ncorrect? Are names and phone numbers of work and personal references listed so th\rat I can call each one?\n #4 —  Communication Skills\nAs the  job seeker talks with the manager about the job opening, communication skills (talk and listen) \ncreate a first impression.  Managers think about these questions:  Does the applicant speak in a friendly , \nclear voice?  Does the applicant listen to questions?  Does the applican\rt answer \nquestions with accuracy and ease, telling of skills and experience?  Would my \ncustomers like talking to this person?\nOther Important Things\nOther important things that make a good first impression include:  1)  Time \nmanagement skills.  For example, if a manager tells job seeker to check back in \n2 weeks, and the job seeker does check back in 2 weeks — that is proo\rf of good \ntime management skills and that the job is really wanted.  2) On time for the \ninterview.  3) Willing to work flexible hours.  4) Have transportation to the job.  \n5) Succeeding in school.  The next page lists some tips managers gave to help \nyoung job seekers make a good first impression:\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	First Impression: Positive? (page 2 of 2)	\nGrocery store manager says —\nAt our grocery store, all applications are screened (reviewed) by \nthe main office.  The office turns down applications that are \nincomplete.  The good applications are given to store managers for \ninterviews and hiring.  Managers look for young workers who are  punctual (on time for the interview), \nenthusiastic (happy about the job) , and have good talking and listening skills.   Cell phone OFF!\nClothing store manager says —\nWe hire job seekers that are dressed well and want the job  We like people that have experiences working \nwith others as a team member in sports, clubs, or volunteer work   We like to hire upbeat and happy people.  \nThey must be smiling!\n \nExercise gym manager says— \nWe hire job seekers who are outgoing and friendly.  The application must be \naccurate.  We look for a smile, good eye contact, and correct sports clothing.  The job \nseeker must give good answers to all interview questions.  The job seeker must enjoy \nhealthy living — eating healthy and working out.\nRestaurant manager says —\nThe person\'s appearance is always the first impression for me.  I like applicants who are clean with short \nhair or hair pulled back, and not too much makeup.  I look for clean fingernails.  Person needs to smile.  \nJob seekers must enjoy working around people for counter sales; and must be an accurate worker for cook.\nHome improvement store manager says —\nI never give out job information over the phone!  The person must come to the store to ask for application \nand job.  The job seeker needs to be neatly dressed for our store.  Do not come in with a parent or friend \ntagging along.  Do not come in during busy times — if I am busy, return when the store is not busy.  The \napplication should be accurate (correct names and phone numbers of school, work, personal references).  \n8. Grocery Store:  a) What what 3 things do \n  managers look?  b) What is OFF?\n9.  Clothing Store:  a) What type of experience \nis liked?  b) In your opinion, why do clothing \nstore managers like smiling job seekers?\n10.  Gym:  What must the job seeker enjoy?  \n11.  Restaurant:  a) Describe how the manager wants \nthe hair and fingernails.  b) In your opinion, \nwhy is this important to restaurant managers?\n12.  Home Improvement Store:  a) What is never \ngiven out over the phone?  b) Who may not tag \nalong?  c) What happens if store is busy?\n13.  Pretend that you are the manager of Verizon or \nT-Mobile store.  List 10 things you want to see \nin the personality, application, and dress of job \nseekers who apply to work as a sales technician. \n1. \nWhat question did the survey ask managers?\n2.  What is the old saying?  \n3.  Appearance:  List 3 questions managers start \nthinking about when the job seeker walks in\n4.  Positive, Outgoing Personality:  List 3 questions \nthe manager things about.\n5.  Complete & Accurate Application:  For what 3 \nthings do managers look?\n6.  Communication Skills:  a) List 2 examples of \ncommunication skills. b) About what 3 \n  questions do managers think?\n7.  Other Important Things:  a) Give an example \nof how you prove good time management skills \nand that job is really wanted.  b) List 2 of the 4 \nOther Important Things.\nQUICK CHECK:'),(54824,12785,'searchwp_content','Free Time?  Here\'s Tips\nQUICK CHECK ANSWERS:\n1.  Get work experience; learn a skill; make new \nfriends; exercise and get stronger.\n2.  a) 8 hours per day.\n  b) Because of their insurance company\'s rules.\n3.  a) Visit in person without an appointment.\n  b) Dress like a worker; Walk into the company; \nAsk to speak to the manager or assistant man -\nager; Say \"I am interested in working for (name \nof company). How do I apply for a part-time \njob?\n4.  a) Visit the website careeronestop.org; click on \n\"Find local help\"; Enter zip code.\n  b) snagajob.com and indeed.com.\n5.  a) Student\'s list of 3 classes.\n	 b)	Certificate	of	Completion.\n  c) Allow you to use their names as references \non job applications and resumes.\n6.  2.0 GPA and approval form signed by principal \nor counselor.\n7.  On future job applications and resumes.\n8.  a) You are motivated, thoughtful, caring, and \ndependable.\n  b) You must be interested in that activity.\n  c) Student\'s list of 3 places.\n9.  a) Support the team; show united and positive \nface to other team; learn to read the other team; \npractice	respect	for	the	official.\n  b) Leaders of company teams.\n10.  Student\'s choice of a hobby.\n11.  Student draws sample business card.\n12.  a) Student\'s opinion.\n  b) Student\'s opinion.'),(54825,12786,'searchwp_content','Free Time?  \nHere\'s Tips (Page 1 of 2)	\nFree Time?  Here\'s Tips	\nAre you sometimes bored when school is not in session because you have \ntoo much time on your hands?  Did you know that free time can be useful \rto \nyour work world future?  Free time allows you to explore things you are \rtoo \nbusy to do when you attend school.  Free time offers you four opportunities:  \nYou can get work experience — You can learn a skill —  You can make new \nfriends — You can exercise and get stronger.  Here are tips for things to do \nduring your free time when you do not need to attend school:\nGET A  JOB\nAccording to labor laws in most states, you may work 8 hours per day on \ra day that you are not required to \nattend school.  Most employers require job seekers be 16 years of age be\rcause of their insurance company’s \nrules.  A few employers will hire job seekers as young as 14 years old.  Look aro\rund your city to discover \nwhere you would like to work. Visit this company\'s website to learn about the company and find out how to \napply for a job.  Or, do a \"cold call\" (visit in person without an appointment):  a) Dres\rs like a worker at this \ncompany.  b) Walk into the company (alone).  c) Ask to speak to the manager or assistant manager.  d) Say, \n\"I am interested in working for ________ (use the company\'s name).  Ho\rw do I apply for a part-time job?\"  \nIn addition, CareerOneStop Centers helps job seekers find part-time employment.   To find a CareerOneStop \nCenter near you:  a) Visit the website: careeronestop.org.  b) Click on \"Find Local Help.\"  c) Enter your zip \ncode.  You may also use job search websites such as:  snagajob.com and indeed.co\rm.  You need to enter a \njob title (such as cashier) and your zip code.  Make sure you get a pa\rrent\'s permission before you apply for \nany job you find on the internet.\nTAKE JOB TRAINING CLASS or ADULT SCHOOL CLASS\nWhen you have extra time, explore a job training class in areas such as \rPolice Science, Fire Fighting, \nComputer Applications,  Nurse’s Aide,  Dental Assistant, Animal  Health,  Construction, Auto  Mechanics, \nAuto Body Repair, Retail Sales, or Emergency Medical Technician.  Check with your counselor or career \ncenter to find the job training classes near you.  If you complete a job training class, you will receive a \nCertificate of Completion to use on your future job applications and resumes.   Also, you will meet \nsupervisors who may allow you to use their names as references on your f\ruture job \napplications and resumes.  Most classes offer unpaid work experience.  And, Auto \nMechanics and Auto Body Repair classes may save you money because you may \nwork on your own car.  \nTAKE A COMMUNITY COLLEGE or COLLEGE CLASS\nMost community colleges encourage high school students to take one of th\re many \nclasses offered.  High school students may need to have a 2.0 (C) grade point \naverage, and need an approval form signed by their principal or counselo\rr to give to \nthe college.  To apply to a college and get a list of classes offered, visit the college \nwebsite or call the college Counseling Office.  When you take a college class, be sure \nto list this class on your future job applications and resumes.\n\nPermission to use with usworkworld.com subscription.  	Free Time? Here\'s Tips  \n(Page 2 of 2)	\nQUICK CHECK:\n1.  List 4 opportunities summer vacation offers.\n2.  a) During vacations, how many hours per day \nmay you work?  b) Why may an employer \n  require job seekers be 16 years of age?\n3.  a) What is a \"cold call\"?  b) List the 4 steps to \nmake a cold call to a business you like.\n4.  a)  List 3 steps to find a CareerOneStop Center \nnear you.  b)  List 2 other job search websites.\n5.  a) List 3 job training classes that are interesting \nto you.  b) If you complete a job training class, \nwhat do you received?  c) You may meet \n  supervisors who may allow you to do what?  \n6.  Name 2 things that high school students need to  enroll in a college for summer session.\n7.  When you take the class, where do you list it?\n8.  a) List 4 things volunteer work shows an \n  employer about you.  b) What is the caution \nabout volunteer work?  c) List 3 places you may \ndo volunteer work.\n9.  a) List 4 skills you learn from playing sports.  \n  b) How do managers view themselves?\n10.  List one hobby you may enjoy learning to do.\n11.  Design a sample card for a business that a high \nschool student can start this summer.\n12.  a) What activity might you enjoy doing this \nsummer?  b) What skill will this activity teach \nyou?\nVOLUNTEER IN YOUR COMMUNITY\nVolunteer work is respected by employers because it shows that you are mo\rtivated, thoughtful, caring, and \ndependable.  You may list volunteer work on you future job applications and resumes.  \rOne word of \ncaution:  When you volunteer, you must be interested in that activity, or it will \nnot be a fun and successful experience.  Here are some ideas about where\r you \ncan volunteer — hospital, city recreation department, city library fo\rr children’s \nstory hours, law enforcement Explorer programs, helper in church groups;\r and \nvolunteer at animal shelters.\nJOIN SPORTS TEAMS\nParticipating in a sports program builds leadership qualities that can l\read to \nsuccess in the work world.  When playing sports, you learn new skills:  1) You learn to support the team — \nin the future, support the company.  2) You learn to show a united and positive \"face\" to the other team no\r \nmatter how you feel inside.  3) You learn to \"read\" the other team so that you understand how they \rthink.  \n4) You practice respect for the official — in the future, support the supervisor — so that you do not get \nthrown out of the game — or in the future, fired.  Participating in a sports program is a fun way to learn \nskills and attitudes that will help you succeed in jobs.  Managers view \rthemselves as leaders of a \"team.\"\nLEARN HOBBY SKILLS Hobbies help you learn skills.  Are you interested in art?  Take a crafts class at a craft \nstore.  Are you  mechanical?  Learn how to build and race remote control (RC) \rcars or \nplanes.  Are you interested in animals?  Raise animals for 4H Club, or to create \r\ninteresting, cute videos for YouTube.  Like music?  Buy a musical instrument and take \nlessons.  Skills a hobby develops in you, can lead to a fun and high pay\ring job.\nSTART A  BUSINESS\nMaybe you would like to start a vacation business to help seniors or wor\rking parents \nin your community.  Create a business card to give to neighbors and friends to let \nthem know that you are looking for jobs in yard service, child care, car\r detailing, or housekeeping.'),(54826,12787,'searchwp_content','Ghosting By Job Seekers\nQUICK CHECK ANSWERS:\n1.  Before an interview; during the onboarding \nprocess; after accepting a job; after being em -\nployed for a few days.\n2.  Go away without warning or reason; stop all \ncommunication with the employer.\n3.  a) 88%.\n  b) 20%.\n  c) 18-34 years old.\n4.  a) 50%.\n  b) 46%.\n  c) 22%.\n5.  Student\'s choice of 3 reasons.\n6.  Not comfortable telling employer; Did not \nknow how to talk to hiring manager; Did not \nknow what to do.\n7. Anger.\n8.  Who you are.\n9.  Student\'s choice of 3 consequences.\n10.	 a)	Saying	difficult	things	in	a	nice	way.\n  b) Now.\n11.  a) To turn down a job offer if the job is not right \nfor you.\n  b) Move on to a better job for you while keep -\ning your good work world reputation.\n12.  a) Right away.\n  b) Phone call, e-mail, or letter.\n  c) Too casual; looks unprofessional; shows you \nlack courage.\n  d) Put bad news between two good comments.\n13.  Student\'s letter to Mrs. Lewis.\n14.  Student\'s e-mail to Mr. Frank.\n15.  a) Student\'s opinion.\n  b) Reason for opinion.'),(54827,12788,'searchwp_content','Ghosting By Job Seekers (Page 1 of 2)	\nGhosting By Job Seekers	\nA growing trend has employers worried.  Job seekers are \"ghosting\" or dis\rappearing:  1) before an \ninterview; 2) during the onboarding (new worker paperwork) process; 3\r) after accepting a job; or 4) after \nbeing employed for a few days.  To ghost, job seekers or new worker may:  a) go away without warning \nor reason; and b) stop all communication, or talk, with the employer.  About 88% of employers have been \nghosted by job seekers.  About 20% of job seekers admit to ghosting an employer.  Most job seekers who \nadmit to ghosting are 18-34 years olds.  Ghosting includes these actions\r:\n•  Failed to attend a job interview (50%)\n•  Stopped talking or replying to employer or hiring manager (46%)\n•	 Accepted	job	offer;	did	not	show	up	first	day	(22%)\nJob seekers gave these REASONS for ghosting:\n•  Decided job was not right for them\n•  Received a better job offer\n•	 Did	not	like	salary	or	benefits\n•  Felt the employer had a poor attitude\n•  Hiring process was taking too long\nJob seekers gave these EXCUSES for ghosting:\n•  Not comfortable telling the employer they had a change of mind (26%)\n•  Did not know how to communicate or talk to hiring manager (13%)\n•  Did not know what to do so they disappeared (11%)\nCONSEQUENCES OF GHOSTING\nEmployers who are ghosted by job seekers may be worried thinking that so\rmething happened.  Was the job \nseeker	in	an	accident?		In	the	hospital?		 Then	the	employer	finds	out	that	the	job	seeker	is	well	—	and	the	\njob seeker simply ghosted (silently disappeared).  Then, the employer\'s worry turns to anger.  Angry \nemployers	do	not	forget	who	you	are.		Here	is	how	you	harm	your	reputation	if	you	ghost	an	employer	—	\na)   You just burned a bridge so that you can never go back to that employer w\rhen you need a job  \nb)   You may meet that manager in future interview if he/she becomes hiring ma\rnager for another company  \nc)   In company records, your name will have a comment about ghosting f\ror future hiring managers to read\nd)   Manager you just ghosted may talk to other hiring managers in the \rcity  \ne)   You just proved that you are a person that does not respect others\nKEEP YOUR GOOD WORK WORLD REPUTATION\nSaying	difficult	things	in	a	nice,	polite	way	shows	that	you	have	skills	to	someday	be	manager	\n(high	paying	job).		Managers	must	learn	to	talk	to	workers	about	difficult	things	—	tardiness,	not	getting	\nalong	with	others,	reducing	hours.		Start	to	practice	NOW 	how	to	say	difficult	things	in	a	nice,	polite	way.	\nDon\'t	be	afraid	to	turn	down	a	job	offer	if	the	job	is	not	right	for	you.		 Turning	down	a	job	offer	is	difficult,	\nbut when you do it politely, it will help you  move on to a better job for you while keeping your good \nwork world reputation.\n\nGhosting By Job Seekers (page 2 of 2)	Permission to use with usworkworld.com subscription.  \nQUICK CHECK:\n1. List 4 times when job seekers are ghosting.\n2.  To ghost, what 2 things may job seekers do?\n3.  a) What percent of employers have been \n  ghosted?  b) What percent of job seekers admit \nto ghosting?  c) What ages are most of the job \nseekers who admit to ghosting?\n4.  What percent of job seekers:  a) failed to attend \na job interview?  b) Stopped talking to the \nmanager?		c)	Did	not	show	up	on	the	first	day?			\n5.  List 3 reasons job seekers gave for ghosting.\n6.  List 3 excuses job seekers gave for ghosting.\n7,  What does the employer\'s worry turn to?\n8.  What do angry employers not forget?\n9.  List your choice of 3 consequences of ghosting.\n10.  a) What shows you have skills to someday be  manager?  b) When is best time to practice how \nto	say	difficult	things	in	nice,	polite	way?\n11.  a) Of what should you not be afraid?  b) When \nyou turn down a job offer politely, what 2 things \nwill it help you do? \n12.  To turn down a job offer:  a) When do you do \nit?  b) What 3 forms of communication may you \nuse?  c) Why do you not send a text?  \n  d) Describe the \"sandwich\" method.\n13.  On your answer sheet, write a letter to Mrs. \nLewis turning down her job offer to you for a \njob as cashier at Costco.\n14.  You have spent 3 days training to be a fork lift \ndriver for Home Depot.  Write an email to Mr. \nFrank, to quit this job.\n15.  a) Do you think you will ever ghost an \n  employer?  b) Give a reason for your answer.\nHOW TO TURN DOWN A JOB OFFER\n1)  Once you decide you do not want the job, let employer know right away.  Do not delay.\n2)  Keep your communication (phone call, letter, or email) simple, brief, and to the point.\n3)  Do not send a text because a text is too casual, looks unprofessional, a\rnd shows that you lack courage.\n4)	 Use	the	\"sandwich\"	method.		Put	your	bad	news	between	two	good	comments	—	say	something	good,	 give your reason for tuning down the job, say something good again.  \nEXAMPLE — LETTER TO SEND\n233 Apple  Street\nCareerville, MN 20022\nMr. Jones, Manager\nTarget Stores\n3344 Main Street\nCareerville, MN 20032\nDear Mr. Jones:\nThank you very much for offering me the job of sales \nassociate with Target.  \nIt	was	a	difficult	decision,	but	I	have	accepted	another	job	\noffer.\nI enjoyed talking to you, and thank you for taking time to \ninterview me.  Again, thank you for your time. \nSincerely,\nMary McCall 445 Orange Street\nCareerville, MN 20024\nMs. Smith, Manager\nTarget Stores\n3344 Main Street\nCareerville, MN 20032\nDear Ms. Smith:\nThanks you very much for taking the time to train me in the \njob of stock clerk at Target.\nAfter a lot of thinking, I have decided that this job is not the \nright	fit	for	my	career	goals	at	this	time.\nI sincerely enjoyed meeting you and the coworkers at Target.  \nBest wishes for Target\'s success.\nSincerely,\nJason Riley 	Your address Your address\nSign your name below Sincerely	\nEXAMPLE — E-MAIL TO SEND 	\nMary McCall'),(54828,12789,'searchwp_content','Graduation! Did You Pack Your Bags?\nQUICK CHECK ANSWERS:\n1.  a) To prepare to face the real world with tools, \ndocuments, and help tips.\n  pack.  \n2.  a) Skills, experiences, and education.\n  b) To be able to update information; To be able \nto customize/change your resume.\n3.  a) People, over 21 years of age who have a job, \nthat will say, when called by an employer, that \nyou are a dependable person and good worker.\n  b) 3.\n  c) Name of personal reference, address, phone \nnumber.\n4.  a) Letters telling others that you are a good \nworker by describing your skills and work ethic \n(good habits).\n  b) Any 4 such as: Employers; volunteer site su -\npervisors; school or city club advisors; coaches.\n  c) Original reference letter and 3 copies.\n  d) In a folder titled REFERENCE LETTERS.\n  e) Original reference letter.\n5.  a) To prove that you earned them.\n  b) Safe place.\n  c) Take it back after the employer sees it, then \nleave a copy for the employer to keep.\n6.  List of all classes taken with grades.\n7.  a) Practiced 30- to 60-second sales pitch about \nyou.\n  b) When you are looking for a job and meet a \nperson who may know about job openings.\n  c) Ask for job applications, attend meetings, and \nattend job fairs.\n  d) Your elevator pitch.\n  e) Your name, educaton, work experience, \nskills, and request.\n8.  Student\'s elevator pitch.\n9.  a) Business card.\n  b) Your address.\n  c) Business-like.\n  d) Business-like.\n10.	 State\'s	Employment	Office;	CareerOneStop	Of -fice;	local	college	Career	Center.\n11.  Student\'s choice of 3 website from list.\n12.  (a) to (g) are student\'s own answers.'),(54829,12790,'searchwp_content','Graduation: Did You Pack Your Bags?	\nGraduation! Did You Pack Your Bags? (page 1 of 2)	\nYou graduated!  You are launched into the real world.  Did you pack \nyour Graduation Suitcase?  No?  Oh no . . . facing the real world \nempty handed!  Wake up from this bad dream!  You still have time to \nprepare to face the real world with tools, documents, and help tips!\n \nRESUME\nYes!  You need an up-to-date resume that describes your skills, \nexperiences, and education accurately and attractively.  Store your resume in a folder called RESUME on \nyour computer for 2 reasons: 1) To update information on your resume as you gain more skills, experience,\r \nand education.  2) To customize (change) your resume for the job you want.  For example, a\r resume for \ngrocery store job will need different heading than resume for warehouse job.  When your resume is saved, \nyou simply open the document, make changes, then save-as \"Resume Groc\rery\" or \"Resume Warehouse.\"  \nPERSONAL REFERENCES\nPersonal references are people, over 21 years of age who have a job, tha\rt will say, when called by an \nemployer, that you are a dependable person and good worker.  You need 3 personal references.  You need \nname of personal reference,  address (home or business), and phone number (home or business).  Type \nthese 3 pieces of information for your personal references in a document\r, then save on your computer in a \nfolder called PERSONAL REFERENCES.  Every year, update your personal references.\nREFERENCE LETTERS\nReference letters are letters telling others that you are good worker by\r describing your skills and work ethic \n(good work habits).  Reference letters may be written by your:  a) Em\rployers. b) Volunteer work \nsupervisors.  c) School or city club adult advisors. d) Coaches. e) S\rchool supervisors for your assignment \nas teacher aide, office aide, computer aide, nurses aide, or other . f) Adult with job.  Keep your original \nreference letter and 3 copies in a SAFE PLACE.  Also, scan each reference letter, and place the scan on \nyour computer in a folder titled, REFERENCE LETTERS.  Never give anyone \rthe  original reference letter.  \nGive out copies only.  Each year, you need to collect, copy, scan, and store new reference letters. \nCERTIFICATES  & AWARDS\nKeep every certificate and award you receive to prove that you earned them.  Make 3 copies, then store the \noriginal certificate/award in a SAFE PLACE.  Scan each certificate and award, and place the scans on your \ncomputer in a folder titled, CERTIFICATES AWARDS.  Remember: Never give anyone \nthe original  certificate or award — give out copies only.  If an employer needs to see \nthe original, take it back after the employer sees it, then leave a copy\r for the employer to \nkeep.  Every year, collect, copy, scan, and store new certificates and awards.\nTRANSCRIPTS\nGet a copy of your high school transcript (list of all classes taken wi\rth grades) from the \nRecords Office at your school.  Store your high school transcript in a safe place.\n\nPermission to use with usworkworld.com subscription.  	Graduation! Did You Pack Your Bags? (page 2 of 2)	\nQUICK CHECK:\n1. For what do you still have time?  \n2.  a) What 3 things do you describe on a resume?  \nb) For what 2 reasons do you store your resume?\n3.  a) Who are personal references?  b) How many \ndo you need?  c) What 3 pieces of information \ndo you need for each personal reference?\n4.  a) What are reference letters?  b) List 4 types \npeople who may write a reference letter for you.  \n  c) What do you keep in a safe place?  d) Where \ndo you place scanned reference letters?  e) What \ndo you never give anyone?\n5.  a) Why do you keep certificate and awards?  \n  b) Where do you store certificates and awards?  \nc) What do you do if an employer wants to see \nthe original certificate or award? \n6.  What is a transcript?  \n7.  a) What is an elevator pitch?  b) When do you \nuse an elevator pitch?  c) List 3 other times your \nelevator pitch is also used.  d) When important  person asks, \"What is your name,\" with what \ndo you reply?  e) List 5 things an elevator pitch \nincludes.\n8.  Write an elevator pitch for  you!  Include all 5 \nthings for your elevator pitch.\n9.  a) What do you need to design?  b) Do not \n  include what information?  c) How should your \nemail address look?  d) How should the answer \nvoice on your phone sound?\n10. List 3 places that will help you with information  about education, training, and job openings.  \n11.  List 3 website that will give you helpful tips.\n12. a) Do you have an up-to-date resume?  b) Do  you have 3 personal references?  c) Do you have \nany reference letters? d) If not, list 2 people at \nyour school that you can ask to write you a \n  reference letter before graduation.  e) Do you \nhave your certificates and awards?  f) Do you \nhave your transcript?  g) Do you have an \n  elevator pitch to share with important people? \nELEVATOR PITCH\nElevator pitch is a practiced 30- to 60-second sales pitch about you.  You use an elevator pitch \nwhen you are looking for a job and meet a person who may know about job \ropenings.  Your \nelevator pitch is also used when you:  1) Ask for job applications.  2) Attend meetings.  \n3) Attend job fairs.  An important person may meet you and say, \"Hello, what is your name? \nWhere do you work?\"   Reply with your elevator pitch to the important person.  Elevator \npitch includes your name, education, work experience, skills, and request — \n\"My name is Sam Smith.  I have work experience at a restaurant and skills in teamwork \nand customer service.  I graduated from Valley High School where I completed Business \nclasses, and was on the wrestling team.  I\'m plan to attend Hilltop College to major in \nBusiness.  I’m looking for a job opening as a management trainee.  If you know of any \njob openings, please let me know.  Here’s my card.\"  Be sure to smile.  Design an attractive \nbusiness card with your name, contact information (email address; phone\r number), and skills.  Do not \ninclude your address.  Store the business card on your computer in a fol\rder called, BUSINESS CARD.  \nMake sure your email address looks business-like, and answer voice on yo\rur phone sounds business-like.  \nCheck that your social media sites look professional with privacy settin\rgs on high.  \nWHERE TO GET HELPFUL TIPS\nMake a list of where to get information  about education, training, job \rhunt, and job \nopenings:  a) your state’s Employment Office. b) CareerOneStop Office. c) Local \ncollege\'s Career Center (visit even if you do not attend yet).  Make a\r list of sites that offer tips: \n1) Occupational Outlook Handbook (bls.gov/ooh); 2) CareerOneStop (careeronestop.or g); \n3) MyNextMove.org;  4) College Navigator (nces.ed.gov/collegenavigator); 5) Job openings: snagajob.\ncom, indeed.com, monster.com, careerbuilder.com.'),(54830,12791,'searchwp_content','Grit — Personality Employers Want\nQUICK CHECK ANSWERS:\n1.  Ability to keep going and stick with a goal even \nwhen you experience roadblocks or failure \nwhile keeping a positive attitude.\n2.  Raises and promotions.\n3.  a) Passion - Enjoy what you do and want to do \nit well.\n  b) Motivation - Desire and willingness to do \nsomething.\n  c) Perseverance - Ability to keep going and go -\ning.\n  d) Resilience - Ability to bounce back, get up, \nand try again after failure.\n  e) Discipline - Ability to do what needs to be \ndone without being told to do it.\n  f) Optimism - Ability to look on the positive \nside of situations, people, and problems.\n4. Military.\n5.  Success, promotion, becoming a leader.\n6.  Positive and polite.\n7.  Learning experience.\n8.  a) Student\'s example.\n  b) Student\'s example.\n9.  a) Student\'s answer.\n  b) Student\'s answer.\n10.  a) Enjoy practice.\n  b) Understand success takes time and failure is \na stepping stone to success.\n  c) Always forgive yourself.\n	 d)	Skill	to	spot	something	good	in	difficult	situ -\nation or person.\n  e) Purpose (the reason it is good) for everything \nyou do.\n11.  a) Your skills.\n  b) Your success.\n12.  Student\'s example of person with a successful \njob.  b) Job that person has.  c) Student\'s opin -\nion.'),(54831,12792,'searchwp_content','Grit — Personality Employers Want	\nGrit — New Skill Employers Want (page 1 of 2)	\nWHAT IS GRIT?\nGrit is the ability to keep going and stick with a goal even when \nyou experience roadblocks or failure – while keeping a positive \nattitude.  Talent and smarts are good — but to succeed, workers \nneed the skill of grit.  In fact, workers with personalities that \ninclude grit often get more raises and promotions than talented \nand smart workers who are lazy (opposite of grit).  .\nWHAT PERSONALITY TRAITS HELP ME GET GRIT?  \nPassion — Enjoy what you do and want to do it well.\nMotivation — Desire and willingness to do something\nPerseverance — Ability to keep going and going (like the Energizer bunny)\nResilience – Ability to bounce back, get up, and try again after failure\nDiscipline – Ability to do what needs to be done without being told to do it.\nOptimism — Ability to look on the positive side of situations, people, and problems\r\nDO EMPLOYERS TEST FOR GRIT?\nSome employers test for physical grit — the military!  \nGrit testing comes during Boot Camp — and extreme grit testing is use\rd \nto select recruits for Special Forces such as Navy Seals, Army Green \nBeret, Army Delta Force, Marine Raiders, Marine Recon, and Air Force \nPararescue.  Other employers who test for physical grit are city, county, \nand state police officer and fire fighting training camps.  \nWHY DO EMPLOYERS WANT JOB SEEKERS WITH GRIT?\nNew hires with grit have good chance of  success, promotion, and of becoming a leader such as shift \nleader, assistant manager, or manager.  Grit is mental toughness that gives workers the skill to work \ngracefully (positive and polite) through a difficult situation or customer .  \nAlso, grit is the skill to view the difficult situation and customers as a \nlearning experience  instead of failure.  Grit helps new hires learn their \njob tasks.  Grit helps workers enjoy learning new tasks.  Grit helps\nyou do what needs to be done even when the supervisor is not watching. \nHOW DOES A PERSON WITH PERSONALITY THAT INCLUDES GRIT THINK?\nJob seeker without grit:  If that employer didn’t hire me, no one will.\nJob seeker with grit: That job interview was great practice for my next interview.\nWorker without grit:  I don’t want to talk to that customer ever again.\nWorker with grit:  I look forward to making that customer a friend who li\rkes our store.\n\nPermission to use with usworkworld.com subscription.  	Grit — New Skill Employers Want (page 2 of 2)	\nQUICK CHECK:	with grit will think.\n9.  Give a good answer to the following interview \nquestions:  a) Tell me of a time when you failed \nand what you did about it.  b) Tell me about a \ntime you faced a challenge.  \n10. To learn grit:  a) What do you enjoy?  b) What  do you understand?  c) What do you always do?\n  d) What do you develop?  e) What do you \n discover? \n11.  a) What is your learning plus your grit?  \n  b) What is you skills plus your grit?\n12. a) What is the name of a person you know who  has a successful job.  b) What is this person\'s \njob?  c) Do you think you can learn skills then \npractice to have a successful job in the future?\nINTERVIEW QUESTIONS ASKED TO SEARCH FOR GRIT\n \nQ:  Tell me of a time when you failed and what you did about it.\nA:  I failed algebra the first time, then I found a tutor and studied 2 hours \nper day, and got a B grade when I retook the class.\nA:  At the karate tournament, I failed to make it to the finals.  I practiced hard for two months, and during \nthe next tournament, I made it to the finals and won a trophy.\nQ:	 Tell	me	about	a	long-term	project	you	stuck	with	and	finished.\nA:  I restored a 1980s Chevy truck engine and body. I take the truck to car shows now.\nA:  I worked with the yearbook staff to put together a popular yearbook for our school.\nQ:  Tell me about a time you faced a challenge.\nA:  I put together a slide show for my brother’s graduation from junior high school.  I gathered the slides, \nput them in order, then provided music to go with the slide show.  The slide show was a big hit at the \ngraduation party.\n \nHOW DO I LEARN GRIT?\nEnjoy — Practice, practice, and more practice to become better at somethin\rg.  \nUnderstand  — That success takes time— and failure is a stepping stone to success. \r \nAlways — Forgive yourself, then start again.  \nDevelop — The skill to spot something good in a difficult situation or person.  \nDiscover — Purpose (reason it is good) for everything you do.  \nKnow — That your grit is the main ingredient in the formula below —\n                 YOUR LEARNING PLUS YOUR GRIT = YOUR SKILLS\n                 YOUR SKILLS PLUS YOUR GRIT = YOUR SUCCESS                                     \n1.  What is grit?\n2.  What 2 things \"more\" do workers with grit get \nthan talented/smart workers who are lazy?\n3.  Define the following words:  a) Passion.  \n  b) Motivation.  c) Perseverance.  d) Resilience.\n  e) Discipline.  f) Optimism  \n4.  Name one employer who tests for grit.\n5.  New hires with grit have higher chance of what \n3 things?\n6.  List 2 words that define \"gracefully.\"\n7.  Grit gives the skill to view difficult situation and \ncustomer as  what instead of  what?\n8.  Give one example of:  a) What a job seeker \nwithout grit may think.  b) What a job seeker'),(54832,12793,'searchwp_content','Help Wanted Ads - Computers\nQUICK CHECK ANSWERS:\n1.  Description of company; job title; job duties; \nqualifications.\n2.  Education, skills, and work experience.\n3.  Exciting work environment, job training.\n4.  Work calmly in fast-paced stressful environ -\nment; troubleshoot over a phone; troubleshoot \nproblems in orderly way; be available for on-\ncall jobs.\n5.  a) CCENT, MTA.\n6.  Student\'s choice of 3 skills needed.\n7.	 Student\'s	choice	of	3	benefits.\n8.  During job interview.\n9.  a) Online application.\n	 b)	Resume,	three	references,	copy	of	certificates	 earned.\n10.  a) Student\'s opinion.\n  b) Reason for opinion.\n11. Florida.\n12.  On-line Remote Computer Repair.\n13.  a) In cash.\n  b) Pay social security, medicare, and income \ntaxes.  Provide own tools and vehicle.\n  c) No.\n14.  Student\'s choice of 3 job duties.\n15.  a) Word, Excel, Outlook.\n  b) PC, laptop, hard drives, printers.\n	 c)	 A+	Certificate,	N+	Certificate,	CISCO	Cer -\ntificate.\n16.  a) $35 per hour.\n  b) indeed.com\n17. Online.\n18.  List 3 references, attach resume, attach copy of \ncertificates,	write	cover	letter.\n19.  a) Student\'s opinion.\n  b) Reason for answer.\n20.  a) Student\'s opinion.\n  b) Reason for answer.'),(54833,12794,'searchwp_content','HELP WANTED ADS - COMPUTERS	\nHelp Wanted Ads - Computers (page 1 of 2)	\nWhen looking to hire a worker, the employer will write a job description to let job seekers know:  \n1) Description of company.  2) Job title.  3) Job duties.  4) Qualifications — education, skills, and work \nexperience needed.  Study the following jobs to learn how to read Help Wanted ads posted on the internet.\nCOMPANY:  PALMS RESORT & SPA.  Our 444-room Palms Resort & Spa meets the needs of today\'s \ntravelers.  Hotel rooms surround travelers with warm desert air and brea\rthtaking views.  \nPalms Resort & Spa workers enjoy an exciting work \nenvironment and job training.  If you are a friendly, \nmotivated person, with a passion to serve others, Palms \nResort & Spa may be your perfect match.\nJob Title:  Computer Technician\nJob Description:  Computer Technician answers hotel \nand customer requests for assistance with hotel\'s\ncomputer systems and network equipment.  Computer \nTechnician finds and troubleshoots issues and fixes \nproblems with the goal of preventing the problem in the future.  Compute\rr Tech must be  able to: \n1) Work calmly in fast-paced, stressful environment.  2) Troubleshoot over a phone.  \n3) Troubleshoot problems in orderly way.  4) Be available during non-work hours for \"on-call\" jobs.\nJob Qualifications:  Certificates needed in:\na) Cisco Certified Entry Network Technician — CCENT\nb) Microsoft Technology Associate  — MTA\n1) Good customer service and problem solving skills.  \n2) One year of work experience in job dealing with \ncustomers.  3) Ability to spend long hours sitting and using \ncomputers.  4) Skills in HP products.  5) Mac skills are added \nplus but not necessary.  6) High school graduate.\nBenefits:  Medical, Dental, Vision, and Disability insurances.  Discounted hotel rooms.  Meal discoun\rts.  \nCollege tuition payments.  Pay will be discussed during job interview.  \nHow  to Apply:  Go to Palms Resort & Spa website.   Complete online application.  Be prepared to attach \nyour resume, three references, and copy of certificates earned.\n***************\nCOMPANY:  GEEKS ON SITE:  Geeks on Site is a Florida based company with a team dedicated to \nproviding quality computer repair and support services to homes and busi\rnesses nationwide.  We are one \nof the fastest growing companies in the computer repair industry.  We are also one of the pioneers in \nOnline Remote Computer Repair, being one of the first companies to provide remote service nationwide.  \nAdapted from InDeed.com and GeeksonSite.com\n\nCollege & Career Publishing   Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Computers (page 2 of 2)	\nQUICK CHECK:\n1. List 4 things that a job description will let job \nseekers know.\n2.  What 3 thing are considered \"Qualifications\"?\n3.  List 2 things Palms Resort workers enjoy.\n4.  List 4 things the Computer Tech must be able \nto do.\n5.  What are the initials of the 2 Certificates \nneeded?  \n6.  In addition to Certificates, list 3 of the 6 other \nskills needed.\n7.  Of the 7 benefits listed, select 3 that you would \nlike to get in a job.\n8.  When will pay be discussed?\n9.  To apply:  a) What do you complete?\n  b) What 3 things do you need to be prepared to \nattach?\n10.  a) Do you think you would enjoy a job as a \nComputer Technician in a hotel helping \n  customers with their computer problems?  \n  b) Give a reason for your answer.\nJob Title:  Field Computer Technician\nJob Description:  Independent Contractor Position.  Paid in cash.  \nComputer Tech Contractor is responsible to: 1) Pay social security, \nmedicare, and income taxes.  2) Provide own tools and vehicle.  We \npay for gas expenses in excess of 30 miles one way to customer.  \nJob Duties: 1) Apply skills to fix clients\' issues.  2) Troubleshoot \nsoftware, hardware, network issues, and peripherals.  3) Install OS.  \n4) Remove viruses and malware.  5) Software upgrades.  6) Help \nclients\' understand software operation. \nJob Qualifications:  1) Skills in Office Suite: Word, Excel, Outlook.  2) Skills in Windows OS.  3) Skills in \nnetworking devices.  4) Skills in antivirus programs.  5) Skills in de\rvices such as PC, laptop, hard drives, \nprinters including setup, maintenance and configuration.  6) Experience with Mac preferred.  7)  Two years \nwork experience in tech support.  8) A+ Certificate, N+ Certificate, and CISCO Certificate required.\nPay & How to Apply:  $35 per hour for only time spent on clients sites with 1 hour minimum p\rer job.   Paid commission (get percent of price) for parts purchased by customer\rs.  \nGo to website indeed.com.  Search for Computer Technician.  Complete \napplication online.  Prepare to:  1) List 3 references.  2) Attach resume.  \n3) Attach copy of certificates.  4) Write cover letter in space provided. 	\n***************\n11.  In which state is Geeks on Site company based?\n12.  Geeks On Site is a pioneer in what type of \n  computer repair?\n13.    a) How is an Independent Contractor paid?\n  b) List 2 things Computer Tech Contractor is \nresponsible to do.  c) Does company pay gas \nexpenses if it is 10 miles one way to customer?\n14.  List 3 of the 6 job duties of Computer Tech \nContractor.\n15.  a) Tech must have skills in what 3 Office Suite \napplications?  b) Tech must have skills in what \n4 devices?  c) List the 3 Certificates required.\n16.  a) What is pay?  b)Where do you go to apply?\n17.  Complete application where?\n18.  For what 4 things must you be prepared to do?\n19.    a) Do you think you would enjoy a Computer \nTechnician Contractor job driving to customer\'s \nhomes and business?  \n  b) Give a reason for your answer.\n20.  Do you think it is fair that you need to buy your \nown tools?  c) Give a reason for your answer.'),(54834,12795,'searchwp_content','Help Wanted Ads - Design\nQUICK CHECK ANSWERS:\n1.  Education, skills, and work experience needed.\n2.  a) 170 supermarkets.\n  b) 18,000\n3.  Head Floral Clerk.\n4.  a) Ways of doing things.\n  b) Customers.\n  c) Floral Designer.\n	 d)	Price	and	display	floral	products.\n  e) Floral arrangements.\n	 f)	 Take	flower	inventory	count.\n5.  High school diploma. Training or class in Floral \nDesign. One year work experience dealing with \ncustomers.\n6.  a) $18 per hour.\n  b) $540 per week.\n7.  a) Online at Farm Fresh Market website.\n  b) Resume, high school diploma, names and contact \nphone for 3 personal references.\n	 c)	Letters	of	reference	and	Floral	Design	Certificate.\n  d) Drug screening.\n8.	 Homes,	condominiums,	land,	office	buildings.\n9.  Graphic Designer.\n10.	 a)	 Any	3	such	as	sales	flyers,	social	media	images,	\ne-mail templates.\n	 b)	Critical	thinking	skills,	creative	ideas,	desire	to	 promote teamwork and sales in real estate.\n11.	 a)	Print	and	internet	advertising	flyers.\n  b) For sales team when they attend conferences and \nevents.\n  c) Monthly newsletters.\n12.  a) Graphic Design, Multi-Media, Social Media.\n  b) InDesign, Photoshop, Illustrator.\n13.  a) $24 per hour.\n  b) $600 per week.\n14.	 a)	Resume	and	Certificates	earned.\n  b) Graphic design portfolio.\n c) 	\nPrint and website designs, advertising ideas \nfor social media, and newsletter design.'),(54835,12796,'searchwp_content','HELP WANTED ADS - DESIGN	\nHelp Wanted Ads - Design (page 1 of 2)	\nWhen an employer needs to hire a worker, the employer will \nwrite a job description for the opening to let job seekers know:  \n1) Description of business.  2) Job title.  3) Job duties.  \n4) Education, skills, work experience needed (known as \nqualifications).  To learn how to read help wanted ads, study \nthese online job openings for jobs in the design industry.\nDESCRIPTION OF FARM FRESH MARKETS:  \nHeadquartered in Dallas, Texas, Farm Fresh Markets is proudly \ncelebrating over 81 years of serving U.S. families. Today, Farm \nFresh Markets operates 170 supermarkets and has approximately \n18,000 employees with annual sales of over $4 billion.  Farm Fresh Markets has been named one of the \nTop 20 companies in the United States to offer exceptional job security and pay for its employees.\nJob Title:  FLORAL CLERK\nJob Duties:  1) Smile, greet, and be courteous to customers.  2) Work as a \nteam with management and coworkers to provide outstanding customer \nservice.  3) Be punctual and work your shift hours as scheduled by the \rhead \nFloral Designer.  4) Follow directions to provide a clean and safe store \nenvironment.  5) Operate Floral Department by following Farm Fresh Market \nrules and policies (ways of doing things).  6) Open cartons, then pri\rce and \ndisplay floral products.  7) Assist customers with their floral needs.  8) Take \nspecial orders.  9) Design floral arrangements.  10) Receive, process, put out \nfloral deliveries.  11) Take daily flower inventory count.  12) Gift wrap \nbouquets and make bows. \nJob Qualifications:  High school diploma or equivalent.  Training or class \nin Floral Design.  One year work experience in job dealing with customers.  \nPay:  $18 per hour.  Part-time job.  20-30 hours per week.  \nHow  to Apply:   Complete application online at Farm Fresh Market website.  \nSubmit your resume, high school diploma, and names and phone numbers \nfor 3 personal references.  Letters of reference and  Floral Design Certificate \nare added pluses.  Must pass drug screening and provide fingerprints.\n***************\nDESCRIPTION OF NATIONWIDE REAL ESTATE COMPANY:\nNationwide Real Estate is one of the leaders in real estate sales.  Nationwide uses \nproven sales techniques to list, market, and  sell homes, condominiums, land, and \noffice buildings.  Nationwide hires real estate agents who strive to provide top \nquality service for customers.  You may trust Nationwide to provide up-to-date \ninformation and sound real estate advice when you sell your home.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Design (page 2 of 2)	\nQUICK CHECK:\n1. What 3 things are know as \"qualifications\"?\n2.  a) How many supermarkets does Farm Fresh \noperate?  b) How many employees?\n3.  What is the title of the job opening?\n4.  a) Define \"policies.\"  b) Who do you smile and \ngreet?  c) Who schedules shift hours?  d)  After \nyou open cartons, what do you do?  e) What do \nyou design?   f) What do you do daily?\n5.  List the 3 job qualifications for this opening.\n6.  a) What is the pay?  b) How much is this for a \n30 hour week?  \n7.  a) How do you complete the application?  \n  b) What 3 things do you submit?  c) What 2 \nthings are pluses?  d) What must you pass?\nJob Title:  GRAPHIC DESIGNER\nJob Description:  Assist real estate agents with marketing needs: \nGraphic designer will create:  a) sales flyers; b) social media images \nfor posting; c) email templates; d) party invites; e) open house \nadvertising.  We are seeking someone organized, responsible, and a  great team player!  Designer  needs critical \nthinking skills, creative ideas, desire to promote \nteamwork and sales in real estate.\nJob duties:  1) For new home listings, place photos and text into templates to  create print and internet \nadvertising flyers.  2) Order printed brochures, business cards, postcards and flyers.  3) Create Powerpoint \nor Keynote presentations for sales team when they attend conferences and events.  4) Develop Mailchimp \ntemplates for monthly newsletters.  5) Review, edit and help with projects submitted by outside designers.  \nJob Qualifications:  One year work experience dealing with customers.  Completed classes in Graphic \nDesign, Multi-Media, and Social Media.  Experience in graphic design software programs such as  Adobe \nCreative Cloud (InDesign, Photoshop, Illustrator).  Must be able to create projects independently and with \na team.  Skills in writing, grammar, punctuation.  Understanding of real estate sales will be given higher \r\nconsideration.  This would be the perfect position for someone who wants a career in Real Estate.  \nPay:  $24.00 per hour.  Part-time.  20-25 hours per week.\nHow to Apply:  Use Nationwide Real Estate website to submit \nyour application online.  Attach your resume and Certificates \nearned.  Applicants are required to bring their \ngraphic design portfolio to the job interview.\nGraphic design portfolio should display samples \nof print and website designs, advertising ideas for\nsocial media, and newsletter design.   	\n***************\n8.  What 4 things does Nationwide sell?\n9.  For what job title is Nationwide hiring?\n10.  a) List 3 things the graphic designer will \n  create.  b) List 3 things the designer needs.\n11.  a) What do designers create for new home \nlistings?  b) Why are Keynote presentations \nneeded?  c) For what is Mailchip used?\n12.  a) List 3 completed classes required.  b) List 3 \nsoftware programs in Adobe Creative Cloud.\n13.  a) What is the pay?  b) How much is this for a \n25 hour week?\n14.  a) When you submit your application, what do \nyou attach?   b) What do applicants bring to \njob interview?  c)  List 3 samples the designer\'s \nportfolio needs to display.'),(54836,12797,'searchwp_content','Help Wanted Ads - Mechanical\nQUICK CHECK ANSWERS:\n1.  1) Description of the company.  2) Job Title.  3) De -\nscription of education, skills, and work experience \nneeded.\n2.  Auto Mechanic Technician and Auto Mechanic \nHelper.\n3.  One of the cleanest automotive shops in this area.\n4. a) 	\n$25.00 - $30.00/hour	\n  b) $1,000 to $1,200 per 40-hour week.\n  c)  Clean record.\n5.  To not need supervision to do a job right.\n6.  Student\'s opinion.\n7.  Automotive Service Excellence.\n8. ASE.com\n9. a) 	\n$18.00 - $20/hour.	\n  b) One area.\n10.  a) Indeed.com\n  b) Resume.\n  c) In the space provided.\n  d) AAA Auto  website.\n11.`a) Serve all customers with respect.\n  b) We treat our customers with respect.\n12.  a) 60 minutes.\n  b) Student\'s opinion.\n13.  a) Six days per week.\n  b) Student\'s choice of 5 of 7 job requirements.\n  c) $800 for 40 hours.\n14.  In person at Ritz Plumbing.\n  b) Resume, Three references, Copy of drivers \nlicense. Copy of high school diploma or equivalent. \nAny Certificates earned.\n15.  a) Student\'s opinion.\n  b) Reason for opinion.\n16.  Student\'s opinion.\n  b) Reason for opinion.'),(54837,12798,'searchwp_content','HELP WANTED ADS - MECHANICAL	\nHelp Wanted Ads - Mechanical (page 1 of 2)	\nWhen an employer needs to hire a worker for a  job \nopening, the employer will write the job description to let \njob seekers know:  1) Description of the company.  2) Job \ntitle.  3) Job duties.  4) Education, skills, and work experience \nneeded (know as \"qualifications\").  Study the following to \nlearn how to read online job openings descriptions.\nDescription  of AAA AUTO  SHOP:  We are a successful and \ngrowing automotive repair shop and have immediate opening \nfor full and part time: 1) Auto Mechanic Technician, and \n2) Auto Mechanic Helper positions.  We have an excellent reputation in the industry and the community.  \nOur shop is one of the cleanest automotive shop in this area.  \nJob Title: Auto Mechanic Technician \nJob Description & Qualifications:  $25.00 - $30.00/hour, depends on experience and \nskills.  Must have a driver’s license with clean record.  5+ years of experience required.  \nSelf-motivated person required who does not need supervision to do a job right.  Must \nown some tools to bring to the jobs.  Strong ability to diagnose (find) Check Engine \nLight problem and be familiar with engine diagnostic tools and software.  Smog license \nis preferred.  ASE (Automotive Service Excellence) Certification in at least one area is required; additional \nASE Certifications are desirable.  See ASE.com for certificate information.\nJob Title: Auto Mechanic Technician Helper\nJob Description & Qualifications:  $18.00 - $20/hour.  One year work experience \nrequired in oil change, brakes, tire rotation and basic R&R (Repair/Rep\rlace).  Part time or \nfull time.  High school diploma required.  ASE (Automotive Service Excellence) \nCertification in  one ASE specialty area is required.  See ASE.com for information. \nHow  to Apply:  Apply at Indeed.com website for Auto Shop Mechanic Technician or Auto \nMechanic Technician Helper jobs.  Complete the online application.  Attach your resume.  Write your cover \nletter in the space provided.  Visit AAA Auto website to read \nabout our history, services, and see videos of our auto shop.\n***************\nDescription of RITZ PLUMBING:  At Ritz Plumbing our \ngoal is to serve customers with trust and respect. We know that, \nas a customer, you have many options when it comes to your \nplumbing needs.  There is a reason that Ritz Plumbing has been \nin business for over 80 years, because we treat our customers \nwith respect.  When we say we can get a technician to your front \ndoor or office within 60 minutes, we mean it.  Whether you are\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Mechanical (page 2 of 2)	\nQUICK CHECK:\n1. When writing a job description, list 4 things \nemployers let job seekers know.\n2.  List 2 types of immediate openings AAA Auto \nShop is advertising. \n3.  How does AAA Auto shop describe the shop?\n4.  a) What is range of pay for Auto Mechanic \nTechnician?  b) How much is this range of pay \nfor 40-hour week?  c) What drivers license \n  record is required?  \n5.  Why is a \"self-motivated person\" required?\n6.  Do you think it is fair for employer to require \n  workers to buy some of their own tools?\n7.  For what words do the initials \"ASE\" stand?\n8.  What website explains ASE Certificates?\n9.  a) What is pay for Auto Mechanic Helper?  \n  b) How many ASE specialty areas are required?\n10.  a)  At what website do you go to apply for these  mechanic job openings?  b) What do you attach?  \nc) Where do you write your cover letter?  \n  d) Where do you go to read about AAA Auto   \nhistory, services, and to watch videos?\n11.  a) At Ritz Plumbing, what is the goal?  b) For \nwhat reason has Ritz Plumbing been in business \nfor over 80 years?\n12. a) How long will it take Ritz to get a technician  to your front door?  b) Explain why you would \n(or would not) enjoy a job that requires you to \nbe on-call each day in case your employer needs \nyou to drive to an emergency plumbing job.\n13. a) How many days per week must trainees be  available to work?  b) List 5 of  the 7 job \n  requirements.  c)  How much would you be paid \nfor 8 hour days; 5 days per week? (40 hours)?  \n14. a) Where do you apply?  b) What 5 things are  you asked to bring? \n15. a) Would you enjoy these jobs that require \n  mechanical skills, indoor/outdoor work, and \n  active work days?  b) Give a reason for answer.\n16. a) If you become a plumber, would you like to  open your own plumbing business someday?\n  b) Give a reason for your answer.\nresident or business owner, Ritz Plumbing has got you covered.  Our \nteam will meet with you either at your home or business and fix the \nissue so that you can resume your life and business.  In many cases, \nour technicians are able to fix the problem with no major repairs, but \nshould you need additional work, rest assured that we will be with \nyou every step of the way.\nJob Title:  Plumber Technician Trainees \nJob Description & Qualifications:  We are looking for workers who \nwant to be trained as Plumber Technicians.  Jobs are full time.  Trainee MUST be on time.  Trainee must be \navailable to work 6 days per week.  Trainee must:  1) Be organized.  2) Have good listening skills.  3) Have \npositive attitude.  4) Be team player.  5) Drug Free.  \n6) Clean and presentable to customers.  7) Clean driving \nrecord with no DUI.  \nPay is $20 per hour.  How  to Apply:  Apply in person at \nRitz Plumbing, 2233 Apple Way, Careerville, TX.  You \nwill be asked for: 1) Your resume showing education and \nwork experience.  2) Three  references.  3) Copy of \ndrivers license.  4) Copy of high school diploma or \nequivalent.  5) Any Certificates earned.'),(54838,12799,'searchwp_content','Help Wanted Ads - Medical\nQUICK CHECK ANSWERS:\n1.  Description of company; Job title; Job duties; \nEducation, skills, and work experience needed.\n2.  a) Arizona.\n  b) 300-bed.\n  c) 24 hours per day.\n3.  Student\'s choice of 5 duties for Medical Assis-\ntant.\n4.  Knowledge of medical practices to give patient \ncare.  Knowledge of treatment room procedures \n(ways of doing things).  Knowledge of medical \nequipment and their uses.  \n5.	 a)	Medical	 Assistant	Certificate.	\n  b) Working with customers.\n6.  a) 7:00 am to 4:00 pm, Monday through Friday.\n  b) $26 per hour.\n  c) $1,040 per week.\n  d) $54,080 per year (52 weeks)\n7.  a) ABC Hospital website.\n	 b)	Resume,	MA 	Certificate,	list	of	3	personal	\nreferences, letters of recommendation.\n	 c)	Human	Resources	Office.\n8.  Teamwork and respect for workers and custom -\ners.\n9.	 a)	Promptly,	safely,	accurately	fill	patient	pre -\nscriptions.\n  b) Providing excellent customer service.\n  c) Student\'s choice of 3 job duties.\n10.  Focus on a task over a period of time without \nbeing distracted.  Use clear verbal and written \nskills to serve customers.  Listen to what oth-\ners are saying, understand, and ask questions \nas needed.  Use math to give correct number of \npills for days on prescription.\n11.	 Certified	Pharmacy	 Technician	Certificate.\n12. CPhT\n13.	 ExCPT 	Certification	Exam.\n14.   CVS Pharmacy Technician Training Program.	\n15. Retail sore or other customer service job.\n16.  a) During interview.\n  b) Student\'s opinion.\n  c) Student\'s reason for opinion.\n  d) Student\'s own answer about pay.\n17.  CVS website.\n18.	 Your	resume,	CPhT 	Certificate	copy,	and	rec-\nommendation letters.'),(54839,12800,'searchwp_content','HELP WANTED ADS - MEDICAL	\nHelp Wanted Ads - Medical (page 1 of 2)	\nWhen an employer needs to hire a worker, the employer will write a \njob description to let job seekers know:  1) About the company.  \n2) Job title.  3) Job duties.  4) Education, skills, and work experie\rnce \nneeded (known as \"qualifications\").  Study these job descriptions to \nlearn how to read online job openings.\nJOB TITLE:  MEDICAL ASSISTANT\nThe ABC Hospital is located in Careerville, Arizona, and operates \n300-bed hospital to serve our city\'s medical needs.  ABC Hospital has speciality practices of 10 physicians, \n24-hour pharmacy, and 24-hour emergency room. The Medical Assistant is a key member of our medical \nteam to make sure all patients receive high quality care. \nDuties include but not limited to:\nSchedule and cancel patient appointments.  Check-in and check-out patients.  Enter \npayments into computer.  Answer telephones.  Call insurance companies to verify \npatient medical insurance.  Collect patient specimens for delivery to la\rb.  Take patient \nhistory and vital signs such as blood pressure and pulse.  Prepare treat\rment room with \nsupplies. Give injections (shots).  Apply casts, splints, and wound dressings as required.  \nSterilize medical instruments.  Keep supplies organized in treatment rooms.  \nKnowledge, skills and abilities required:\nMinimum 18 years old with high school diploma.   Knowledge of medical \npractices to give patient care.   Knowledge of treatment room procedures \n(ways of doing things).  Knowledge of medical equipment and their uses.  \nAbility to read, understand, and follow rules. Medical Assistant (MA) \nCertificate require. One year work experience  working with customers.\nHours, pay, benefits, and how to apply:\n7:00 a.m. to 4:00 p.m. Monday through Friday with 10 paid holidays per year .  Starting pay is $26 per hour.  \nBenefits include medical, dental, vision insurances, and retirement plan.   To apply, go to ABC Hospital \nwebsite to print out an application.  Mail completed application along w\rith following attachments:  \na)  resume; b) copy of MA Certificate; c) list of three personal references; d) letters of recommendation.  \nMail application and your attachments to — ATTN: Human Resources Office.\n***************\nJOB TITLE:  PHARMACY ASSISTANT\nCVS Health is a company that  focuses on teamwork and respect for coworkers \nand customers.  We seek team members who are dedicated to service that will \nhelp us meet needs of people and businesses who rely on us each day for \rtheir \npharmacy and medical needs.  CVS Health provides opportunities for our team \nmembers for raises and promotions during their career with CVS Health.\n\nCollege & Career Publishing  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Medical (page 2 of 2)	\nQUICK CHECK:\n1. The employer writes the job description to let \njob seekers know what 4 things?  \n2.  a) In what state in ABC Hospital located?\n  b) What number of beds does the hospital have?\n  c) When are pharmacy/emergency room open? \n3.  List 5 job duties for the Medical Assistant job.\n4.  List 3 things you must have \"knowledge of.\"\n5.  a) What certificate is required?  b) What type of \nwork experience is desired?\n6.  a) What are the hours and days of work for this \njob?  b) What is starting pay?  c) How much is \nthis pay per week (40 hours per week)?  d) How \nmuch is this pay for 52 weeks (one year)  \n7.  a) Were do you go to print out application?  \n  b) List 4 other things you must mail in the same \nenvelope with your completed application.\n  c) ATTN which office?\n8.  On what 2 things does CVS Health focus?\n9.  Job Duties: a) You will be expected to support \nJob Duties:  Operate pharmacy work stations to support the team\'s \nability to  promptly, safely, and accurately  fill patient prescriptions, \nwhile providing excellent customer service.  Receive prescription \norders by phone and email from medical offices.  Measure medication \namounts.  Pack and label prescriptions.  Keep patient records.  Process \ninsurance claims for payment.  Take inventory of supplies. \nPharmacy Technicians must be able to: 1) Focus on a task over a \nperiod of time without being distracted.  2) Use clear spoken and \nwritten communication skills to serve customers.  3) Listen to what oth\rers are saying, understand, and ask \nquestions as needed.  4) Use math to give correct number of pills for d\rays on prescription.\nQualifications:  Certified Pharmacy Technician Certificate \n(CPhT) that requires passing the ExCPT Certification Exam.  \nAfter hire, Pharmacy Techs are required to complete our  CVS \nPharmacy Technician Training Program.   One or two years \nwork experience in retail store or customer service job.\nPay and benefits:  Will be discussed during interview. \nTo apply for the job:  Visit CVS JOB APPLICATION \nwebsite page to complete the application.  Follow directions on \nour website to submit with your application — 1) Resume. \n2) CPhT Certificate copy.  3) Recommendation letters.	\nthe team\'s ability to do what 3 things?  b) While \nproviding what?  c) List 3 other jobs duties.\n10. Briefly, list 4 things Pharmacy Technicians need  the ability to do.\n11.  What is the name of the Certificated needed?\n12. What initials are used for Certified Pharmacy  Technician?\n13. What exam must Pharmacy Technicians pass?\n14. After hire, what are new Pharmacy Technicians  required to complete?\n15. What types of work experience are preferred?\n16. a) When will pay and benefits be discussed?\n  b) Do you think it is fair that a job description \ndoes not list pay?  c) Give a reason for your \nopinion.  d) The average Pharmacy Tech makes \n$18 per hour to start.  If you are asked during \nthe interview, \"How much would you like to be \npaid per hour?\"  What would you say?\n17. Where do you visit to complete the application? \n18. List 3 things that to submit with the application.'),(54840,12801,'searchwp_content','Help Wanted Ads - Office\nQUICK CHECK ANSWERS:\n1.  Description of the company; Job title; Job duties; \nEducation, skills and work experience needed.\n2.  Sheriff Support Clerk.\n3.  a) Ways of doing things.\n  b) Student\'s opinion.\n4.	 a)	 To	take	fingerprints	and	photographs.\n  b) Undercover investigations, search warrants, crime \nreports. \n  c) Collect urine and DNA samples.\n5.  Criminal Justice, Business, Microsoft Suite.\n6.  a) 45 words per minute.\n  b) Student\'s opinion.\n7.  a)   Always saying the correct words.\n  b) Student\'s opinion.\n8.  a) Student\'s opinion.\n  b) Reason why.\n9.  Work experience dealing face to face with general \npublic as in retail store.\n10. a) 	\n$2,966 to $3,386 per month.	\n  b) $35,592 to $40,632 per year.\n11.  a) Careerville City Sheriff, Human Resources Of-\nfice.\n  b) Resume, High School diploma, copy drivers \nlicense,	 Typing/Keyboard	Certificate,	Background	\nInvestigation	Form.	Plus	Reference	Letters,	Certifi -\ncates earned.\n12.  Membership  Services Associate.\n13.  a) Walk-in customers to give tour of Fitness Club.\n  b) Phone, e-mail and social media.\n  c)  Chamber of Commerce.\n  d) To promote Fitness Club membership specials.\n14.  a) To provide correct information to customers who \nmay have health issues.\n  b) In person, by phone, by e-mail, or by social me -\ndia.\n15.  Calmly deal with daily multi-tasking of walk-in \ncustomers, social media demands, meetings, and \ncommunity events.\n16.  a) $19 per hour.\n  b) Club Membership, Medical, Dental, and Vision \ninsurances.\n17.	 a)	Online	at	careers.fitness4u.com.		\n	 b)	Resume,	3	reference	letters,	Certificates	earned.\n  c) In space provided..\n18.  a) Student\'s opinion. \n  b) Reason for answer.'),(54841,12802,'searchwp_content','HELP WANTED ADS - OFFICE	\nHelp Wanted - Office (page 1 of 2)	\nWhen an employer needs to hire a worker, the \nemployer will write a job description to let job seekers  \nknow:  1) Description of the company.  2) Job title.  \n3) Job duties.  4) Education, skills, work experience \nneeded (known as \"qualifications\").  Study these \njob openings to learn how to read online job opening \ndescriptions for office jobs.\nCAREERVILLE CITY SHERIFF DEPARTMENT\nJob Title:  SHERIFF SUPPORT CLERK\nJob Description:  1) Sheriff Support Clerks are \nexpected to develop independent judgment to perform their job duties following strict Sherif f Department \npolicies (ways of doing things).  2) Clerks communicate (talk and listen) with the public and enforcement \nofficers to give information that requires care and good judgment.  3) Clerks do office tasks:  answer calls; \ntake messages; sort mail; make copies; and word process.  4) Clerks interact with convicted felons in the \nbooking process to take fingerprints and photographs.  5) Clerks type and file confidential (secret) \ndocuments about undercover investigations, search warrants, crime reports.  6) Clerks collects fees, handle \nmoney for inmate prison funds, bail bonds, and prepares daily deposits to banks.  7) Clerks release inmate \nproperty.  8) Clerks collect urine and DNA samples when sworn officers are unavailable.\nJob Qualifications:   1) High school diploma or equivalent.  2) 2 years office experience OR \ncombination of  related education and office experience to equal two years.  (Note: This may \ninclude community college Criminal Justice, Business, and Microsoft Suite Certificate).  \n3) Typing/Keyboarding Certificate with minimum 45  net words per minute.  4) Drivers \nlicense; no DUI.  5) Skills in grammar and punctuation.  6) Good decision making skills in stress situations.   \n7) Skills in computer operation and software.  8) Able to communicate tactfully (always saying the correct \nwords) with the public.  9) Honest and trustworthy reputation.  9) Must pass a background investigation.\n10) May be required to work any shift Monday through Friday (Day Shift: 8 am to 4 pm  -- Swing Shift: \n4 pm to Midnight -- Graveyard Shift: Midnight to 8 am).    Preferred: Work experience dealing face to face \nwith general public as in retail store or counter sales, will give you a definite advantage for job opening.   \nPay:  $2,966 to $3,386 per month. Medical, Dental, \nVision, and Life insurance. 15 days PTO/paid time off.\nHow to Apply:  Obtain job application at Careerville City \nSheriff, Human Resources Office.  Application must be \nreturned to Human Resources Office before filing date.  \nDocuments required:  Resume, High School Diploma, \ncopy of Drivers License, Typing/Keyboard Certificate, \nBackground Investigation Form — plus any Reference \nLetters and Certificates Earned.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Office (page 2 of 2)	\nQUICK CHECK:\n1. List 4 things the employer lets job seekers know.\n2.  What is the job title of the opening for the \n  Careerville City Sheriff Department?\n3.  a) Define \"policies.\"  b) Why do you think it is \nimportant workers follow strict police policies?\n4.  a) What do clerks interact with convicted felons \nto do?  b) List 3 types of confidential documents \nclerks type and file.  c) What must clerks do \nwhen sworn officers are unavailable?\n5.  List 3 community college classes that may \nqualify for part of the required work experience.\n6.  a) What keyboarding speed is required?  \n  b) What do you think \"net\" means?\n7.  a) Define \"tactfully.\"  b) Why do you think tact \nis important quality for a Sheriff Support Clerk?\n8.  a) Which shift would you like to work:  Day, \nSwing, or Graveyard?  b) Why?\n9.  What will give you a definite advantage?\nDESCRIPTION OF FITNESS 4-U CLUB:\n  We are one of the \nlargest fitness clubs in the industry, with more than 5,000 Fitness 4-U \nClubs, and over 4,000 professional employees in the USA and Canada.\nJob Title:  Membership Services Associate\nJob Description:  Greet walk-in customers to give tour of Fitness \nClub.  Discuss membership benefits and cost.  Communicate with \npotential customers using phone, email, and social media to advertise \nClub events and membership specials.  Attend community events \n(Chamber of Commerce) to network with business leaders to advertise  Fitness Club membership specials. \nJob Qualifications:  Excellent communication and customer service skills to \ndemonstrate (show) compassion and understanding.  Provide correct \ninformation to customers who may have health issues.  Social media skills.  \nAble to get accurate information quickly back to customers so that their \nquestions are answered  in person, by phone, by email, or by social \nmedia.  Organizational skills to calmly deal with multi-tasking of walk-in \ncustomers, social media demands, meetings, and community events.  Skills \nin Microsoft Suite.  High school diploma.  One year work experience dealing with customers.\nPay:  $19 per hour, includes Club Membership and Medical, Dental, and Vision insurances.\nHow  to Apply:  Apply online at Fitness 4-U website.  Be prepared to attach your resume, three reference \nletters, and attach any Certificates you earned.  Write your cover letter in the space provided.  	10. a) What is the pay range per month?  b) How  much is this per year (12 months in year)?\n11.  a) Where do you obtain job applications?  \n  b) List 7 required documents.\n12. What is the job title of Fitness 4-U Club?\n13. a) Who do you greet and why?  b) In what 3  ways  do you communicate with potential \n  customers?  c) List name of community event \nyou will attend.  d) Why will you network?  \n14. a) Why do you think you must be able to show  compassion and understanding?  b)  In what 4 \nways do you get information back to customers?\n15. Why do you need organizational skills?\n16. a) What is the pay?  b) What is included?\n17. a) Where do you apply?  b) List 3 things to \n  attach.  c) Where do you write your cover letter?\n18. a) Would you enjoy job as Membership Service\n  Associate?  b) Give a reason for your answer.'),(54842,12803,'searchwp_content','Help Wanted Ads - Recreation\nQUICK CHECK ANSWERS:\n1.  a) City website.\n  b) Type of recreation activities; job titles; job \nduties; education, skills, work experience; pay.\n  c) Education, skills, work experience.\n2.  a) Children, teens, adults, seniors, special needs.\n  b) Student\'s choice of 5 activities.\n3.  a) Student\'s favorite job in Aquatics Center.\n  b) Student\'s favorite job in Community Center.\n  c) Student\'s favorite job in Day Camp \n  d) Student\'s favorite job in Seniors & Special \nNeeds Camp.\n4.  a) Student\'s opinion.\n  b) Student\'s opinion.\n  c) Student\'s opinion.\n5.  Student\'s list of 4 job duties would enjoy the \nmost.\n6.  Exposed to outdoor weather conditions; may lift \n25 pounds; noise level is moderate to loud.\n7.  a) 2 years.\n  b) Participate in school, city, or church sports, \nclubs, events. \n  c) Counselor, teacher, coach, administrator, of-\nfice.\n  d) \"C\" GPA\n8.  a) Always doing right and speaking kindly.\n  b) Accurately and successfully.\n  c) Student\'s opinion.\n9.  Student\'s opinion.\n10.  Understand and carry out spoken instructions.\n11.	 Student\'s	choice	of	3	certificates	listed.\n12.  a) Careerville Recreation website.\n  b) Black.\n	 c)	Human	Resources	Office.\n	 d)	Resume,	copy	of	certificates	and	licenses,	 copy of 3 letters of recommendation from \nschool staff.\n	 e)	Drug	test	and	fingerprints.\n13.  Student\'s opinion.'),(54843,12804,'searchwp_content','HELP WANTED ADS - RECREATION	\nHelp Wanted Ads - Recreation (page 1 of 2)	\nCity Recreation Departments advertise job openings for \nrecreation aide and sports camp leaders on the city\'s \nwebsite.  Job seekers must read the job description for each \njob opening to learn:  \n1) Type of recreation activities that have job openings.  \n2) Job titles available.  3) Job duties.  4) Qualifications \n(your education, skills, and paid/unpaid work experience)\n5) Pay.  Study the following from Careerville Recreation \nwebsite to learn how to read online job descriptions.\nCAREERVILLE RECREATION DEPARTMENT:  \nClasses and sports programs are offered year-round for children, teens, adults, seniors, and special needs \npersons.  Activities include: team sports, individual sports, health, fitness, aquatics, therapeutic (healing) \nrecreation, dance, crafts, and photography.  Programs are low-cost for city residents and families.\nTHE FOLLOWING JOB TITLES ARE AVAILABLE NOW: COMMUNITY CENTER\nRecreation Aide  ($16.00/hr)\nGym Attendant  ($15.75/hr)\nRecreation Leader ($18.30/hr)\nSENIORS & SPECIAL NEEDS CAMPS\nCamp Aide  ($15.75/hr)\nCamp Counselor ($18.25/hr)\nSenior Camp Counselor ($20.10/hr) \nJob  Duties:  We\'re looking for responsible people who enjoy working with youth, love o\rutdoor activities, \nand want to encourage youth to succeed.   Job duties include: 1) Assist in group recreational activities.  \n2) Referee and umpire games and sports.  3) Assist in teaching good sportsmanship.  4) Assist as \nchaperone at parties and field trips.  5) Assist to prepare areas for group activities.  6) Check out, collect, \nand store sports equipment and supplies.  7) Teach proper care of sports equipment.  8) Assist to keep \nrecords and make reports.   While performing job, the worker:   a) is exposed to outdoor weather \nconditions; b) may need to lift 25 pounds; and c) will work in areas w\rhere noise level is moderate to loud.  \nQualifications:  \n1) 2 years of high school completed.  2) 500 hours of paid or \nvolunteer work experience in  sports or recreation such as \nparticipate in school, city, or church sports, clubs, events.  \n3) 3 letters of recommendation from school staff  such as \ncounselor, teacher, coach, administrator, office.  \n4) \"C\" average if in high school (copy of transcript required).	\nAQUATICS CENTER\nCashier ($15.75/hr)\nLifeguard ($18.25/hr)\nInstructor/Guard WSI ($18.00/hr)\nAssistant Pool Manager ($20.00/hr)\nDAY CAMP\nCamp Aide  ($15.75/hr.)\nCamp Counselor ($18.25/hr)	\nSPORTS CAMPS\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Recreation (page 2 of 2)	\nQUICK CHECK:\n1. a) Where do Recreation Departments advertise \njob openings?  b) List 5 things that job seekers \nmust read the job description to learn.  c) List 3 \nthings known as \"qualifications.\"\n2.  a) Classes/sports programs are offered to what \n5 types of persons?  b) List 5 activities offered.\n3.  List your favorite job title in :  a) Aquatics \n  Center.  b) Community Center.  c) Day Camp.  \nd) Seniors & Special Needs Camp.\n4.  Why do you think:  a) Lifeguard get paid more \nthan Cashier?  b) Recreation Leader gets paid \nmore than Gym Attendant?  c) Camp Counselor \ngets paid more than Camp Aide?\n5.  Of the 8 job duties, write down 4 job duties you \nwould enjoy the most.\n6.  While performing the job, list 3 things that may \nLanguage Skills:  Able to read and understand documents such \nas how-to-operate instructions; and rules governing sports.  \nAble to write simple reports.  Able to meet and talk  tactfully \n(always doing right and speaking kindly) and  effectively \n(accurate and successful) with children, parents, and public.  \nMath Skills:  Ability to add, subtracts, \nmultiply, and divide using whole numbers, \ncommon fractions, and decimals.\nThinking Skills:  Ability to use common sense to understand and to carry out spoken \ninstructions.  Able to deal with situations that require decision making skills. \nCertificate & License:   Depending upon job, the following may be required:  a) Drivers License and clean \ndriving record.  b) First Aid & Cardiopulmonary Resuscitation (CPR) Certificates.  c) Swim Instructor \n(BSI) Water Safety (WSI) Certificates.  d) Scuba Instructor Certificate.  d) Automated External Defibrillator \n(AED) Certificate.   How  to Apply:  Print out application from Careerville \nRecreation website.  Use black ink to complete and sign the \napplication.  Return application in person at Human Resources \nOffice, 403 West Central Drive, Suite #105.  Attach supporting \ndocuments to your application: resume; copy of certificates \nand licenses earned; copy of 3 letters of recommendation from \nschool staff such as teacher, coach, counselor, administrator, \noffice; and copy of transcript if in high school.  You will be \nrequired to provide a drug test and provide fingerprints.	\nhappen at work. (a-c)\n7.  a) How many years of high school is required?  \nb) How do you earn 500 hours of experience?  \nc) List 5 school staff who may write you a letter \nof recommendation.  d) What GPA is required?\n8.  a) Define \"tactfully.\"  b) Define \"effectively.\"  \n  c) Why do you think it is important for \n  recreation workers to speak tactfully and \n  effectively with children, parents, and public?\n9  Why do you think skills in math are needed?\n10.  What do you use common sense to do?\n11.  List 3 types of certificates that may be required.\n12.  a) Where do you get the application?  b) What \ncolor ink do you use?  c) Where do you return \napplication?  d) List 3 documents to attach.  \n  e) List 2 things you will be required to provide.\n13.  Give reasons why you would or would not \nenjoy a job in Recreation for your city.'),(54844,12805,'searchwp_content','Help Wanted Ads — Restaurant\nQUICK CHECK ANSWERS:\n1.  About the restaurant; job title; job duties; edu -\ncation, skills, and work experience needed.\n2.  Restaurant Team Member - Crew.\n3.  a) Expecting a paycheck.  \n  b) Rewarding career.\n  c) Over 80%.\n4.  Student\'s list of 3 items.\n5. Restaurateurs.\n6.  No work experience at all.\n7.  Student\'s list of 3 items.\n8.  Go to website: jobs.chipotle.com\n9.  a) Motivated (self-starter, does the task without \nsupervision).\n  b) Respectful (treating every person as impor -\ntant and valuable).  \n  c) Curious (wants to learn something).\n	 d)	Happy	(feeling	that	you	are	satisfied	with	 where you are.\n  e) Honest (does not lie, cheat, or steal).\n  f) Ambitious (wants to earn promotions and \nraises)\n  g) Hospitable (friendly greeting to guests who \nenter and buy food.\n  h) Conscientious (accurate and does job com -\npletely)\n10.  Team Member.\n11.  They are about being independent, having fun, \nand making new friends.\n12. No.\n13.  Everything you need to know to succeed on the \njob.\n14.  Because you are not able to text message cus -\ntomers.\n15.  Need to be on time, all the time.\n16.  Work is easier and more fun working as a team \nwith others.\n17.  After you apply.\n18.  Website jobs.kfc.com	\n19. a) www.snagajob.com.\n  b) Results will show restaurant job openings \nnear you.\n20.  a) Student\'s opinion.\n  b) Student\'s opinion.\n  c) Reason for opinions.'),(54845,12806,'searchwp_content','Help Wanted Ads - Retail\nQUICK CHECK ANSWERS:\n1.  1) About the store.  2) Job title.  3) Job du -\nties.  4) Education, skills, and work experience \nneeded (qualifications).\n2. Great merchandise, helpful team members, clean  and bright aisles, and incredible value.\n3.  a) Frictionless - stress free.\n  b) Inspiring - uplifting and creative\n  c) Rewarding - pleasing\n  d) Authentic - real\n  e) Resolve - fix or answer\n4.  One guest being checked out and one guest \nwaiting.\n5.  Student\'s 2 items.\n6.  Students 3 items.\n7.  a) jobs.target.com\n  b) 15 to 30 minutes.\n  c) Ask for background, references, job wanted.\n  Give you an Employment Assessment Test\n8.  a) Student\'s answer.\n  b) Student\'s answer.\n  c) Student\'s answer.\n9.  Social Security Number, address and contact \ninformation, education information, information \nabout employment/volunteer experience.\n10. Focused.\n11.  Taking payments, bagging items, explaining \ncurrent sales.\n12.  Process returns, find items for customers, keep \nstores orderly.\n13.  Receiving shipments, organizing back rooms, \nstocking shelves.\n14.  a) People with strong communication skills and \npositive attitudes.\n  b) If you love to smile.\n  c) Daily duties include walking sales floor and \nassisting customers.\n15.  a) kohlscareers.com\n  b) Frequently Asked Questions.\n16.  a) Student\'s answer.\n  b) Reason for answer.	\n17. a) Days student would like to work.\n  b) Hours student would like to work.\n18.  Student\'s opinion.'),(55789,12998,'_download_count','2'),(55799,13001,'_version',''),(55800,13001,'_files','[\"https://usworkworld.com/wp-content/uploads/2021/07/HELP-WANTED-RESTAURANT.pdf\"]'),(55801,13001,'_filesize','824111'),(55802,13001,'_md5',''),(55803,13001,'_sha1',''),(55804,13001,'_sha256',''),(55805,13001,'_crc32',''),(55806,12999,'rcp_subscription_level','any-paid'),(55807,12999,'rcp_user_level','a:1:{i:0;s:3:\"all\";}'),(55808,12999,'_is_paid','1'),(55809,12999,'_download_count','0'),(55810,13001,'rcp_subscription_level','any-paid'),(55811,13001,'rcp_user_level','a:1:{i:0;s:3:\"all\";}'),(54847,12808,'searchwp_content','HELP WANTED ADS - RETAIL	\nHelp Wanted Ads - Retail (page 1 of 2)	\nWhen an employer needs to hire a worker, the first thing the employer will do is \nwrite a help wanted advertisement to let job seekers know:  1) About the store.  \n2) Job title.  3) Job duties.  4) Education, skills, and work experie\rnce needed \n(known as qualifications).  To learn how to read help wanted ads, study these \nonline job opening descriptions:\nDescription of Target Stores:  Big or small, our stores have one thing in \ncommon:  They are all Target.  Guests can walk into a Target store of any shape \nor size and find  great merchandise, helpful team members, clean and bright aisles, and incredible value.  \nAlso, Target offers products on its website, quick-and-easy online ordering, and many delivery options.  \nTitle: Guest Service Team Member\nJob Description:  As a Guest Service Attendant, you manage the front end and \nare the face of what Target stands for.  1) You\'ll always look for opportunities \nto go above and beyond guest expectations, and be there to help your team with \nthe tough questions from customers.  2) You will help guests feel good about \ntheir Target shopping experience because it\'s frictionless (stress free), inspiring \n(uplifting and creative), and rewarding (pleasing).  3) You will create a friendly \nenvironment that generates lots of Target love and loyalty among guests so they \nwill want to return to shop Target.  4) Welcome every guest in your own \nauthentic (real) way; show guests to shortest line; and quickly resolve (fix or \nanswer) any questions guests have.  5) Make sure cashier areas are never above \n\"1+1 Standard\" of one guest being checked out and one guest waiting — always apologize for any wait.\nQualifications:  1) Welcoming and helpful attitude toward guests and other team members.  2) Able to \nlearn and adapt to new technology needs.  3) Able to think quickly on the spot to answer guest questions.  \n4) Able to work flexible work schedule (that is, nights, weekends, and holidays).  5) Good attendance is \nnecessary.  6) Able to lift 40 lbs.  7) Six months retail work experience or volunteer work preferred, but not \nrequired.  8) Minimum age is 16 years old.\nApply for a job at a Target at website: jobs.target.com.  \nTarget website application will take 15 to 30 minutes to \ncomplete.  You may complete the application from home.  \nIf you need to stop, you can pick up where you left off \nwithin 96 hours by logging back in at the Target website. \nApplication will ask for your:  a) background; \nb) references, c) job wanted; and d) give you Employment \nAssessment Test to make sure your personality matches what is required for the job.  Make sure you have \neverything you need before you start the application: \n1) Your Social Security Number.  2) Address, phone, email.  3) Education information.  4) Information \nabout employment or volunteer experience. 5) You must be able to start within 60 days from day you apply.\nAdapted from Target & Kohl\'s job information websites\n\nCollege & Career Publishing  Permission to use with usworkworld.com subscription.  	Help Wanted Ads - Retail (page 2 of 2)	\nQUICK CHECK:\n1. List 4 things employers let job seekers know.\n2.  Guests can walk into Target store and find what \n4 things?  \n3.  Define: a) Frictionless.  b) Inspiring.  \n  c) Rewarding.  d) Authentic.  e) Resolve.\n4.  What is meant by \"1 + 1 Standard\"?\n5.  Of Items #1 to #4 in Job Description, write \ndown 2 that describe you today.\n6.  Of the 8 items in Qualifications, write down 3 \nthat you can do.  \n7.  a) At what website do you apply for a job?\n  b) How long will application take?  c) List 3 \nthings the application will ask you for; and one \nthing the application will give you.  \n8.  Do you think your personality is right for --  \n  a)  Cashier/Guest Service Team Member job? \n  b) Stockroom Team Member job?\n  c) Truck Driver Team Member Job?  \nDescription of Kohl’s:  We want our stores to let customers know that \nthe things that make their lives better are within their reach.   We want our \nteam members to grow professionally and personally.  We’re friendly, but \nwe’re focused. We work hard, but we have fun. Experience life at Kohl’s. \nJob Titles Available:\nPOS (Point of Sale) Associates.  Duties include taking payments, \nbagging items, and explaining current sales.  POS Associates should look \npresentable at all times.  POS Associates start at minimum wage.  \nCustomer Service Associates.  Duties include process returns, find \nitems for customers, keep stores orderly, and assist cashiers.  Customer Service Associates must also stock \nshelves and price check items.  Customer Service Associates must be calm, courteous, and able to work in  fast-paced environments.  Freight Associates.   Duties include \nreceiving shipments, organizing back rooms, and stocking shelves. \nOther job duties include inspecting items and repricing inventory .  \nJob Qualifications:  Hiring managers look for people with strong \ncommunication (talk and listen) skills and positive attitudes.  We look \nfor motivated and enthusiastic Associates who represent our brands and \nprovide customers with the best shopping experience possible.  And it \nhelps if you love to smile!  Applicants should show interest in helping others because daily duties include \nwalking sales floor and assisting customers.  Associates work part time, and must be available to days, \nevenings, and weekends.  \nTo apply for a Kohl’s store job (minimum age is 16 years old):  kohlscareers.com  \nTo read Frequently Asked Questions (FAQ):  kohlscareers.com/storefaq	\n9.  List 4 things to have before you start the Target \napplication.\n10. Kohl\'s is friendly but what? \n11.  List 3 duties of POS Associates.\n12. List 3 duties of Customer Service Associates.\n13. List 3 duties of Freight Associates.\n14. a) For what 2 things do hiring managers look?\n  b) And, what always helps?\n  c) Why should applicants show interest in \n  helping others?\n15. a) Give the address of the website to apply for a  Kohl\'s job opening.  b) For what do the initials \nFAQ stand?  \n16. If you were offered a job as POS Associate at  Kohl\'s, in which department would you like to \nwork?  b) Give a reason for your answer.\n17. If you were offered a job at Kohl\'s:  a) Which  days would you like to work?  b) What hours?\n18. Of the 3 jobs listed for Kohl\'s, which do you like?'),(54848,12809,'searchwp_content','Help Wanted Ads - Sales\nQUICK CHECK ANSWERS:\n1. 	1) Description of the business.  2) Job title.  3) \nJob duties.  4) Education, skills, work experi -\nence needed (known as qualifications). \n2.  a) Friendly, no-haggle, and low-pressure.\n  b) On the sales floor greeting customers, telling \ncustomers of our services, and creating a match \nbetween the customer\'s needs and our auto in -\nventory.\n3.  a) The customer\'s wants and needs.\n  b) Social media.\n  c) Trade-in vehicle appraisal, give test drives, \nsubmit finance applications.\n  d) So vehicles and products are neatly and ac -\ncurately displayed.\n4.  a) Sales associate in retail store or customer \nservice in restaurant.\n  b) Student\'s choice of one college class listed.\n c)  1) Ability to build quick friendship with all \ntypes of people.  2) Positive attitude about job \nduties, team members, and customers.  3) Prod-\nuct knowledge of cars, trucks, and recreational \nvehicles.  4) Excellent listening skills.  5) Excel -\nlent observation skills to know what\'s going on \nwith customers at all times.  6) Confidence in \nability to creatively problem solve for custom -\ners wants and needs.\n5.  a) $19 per hour.\n  b) $55,250 per year.\n  c) $1062.50 per week. (52 weeks in year)\n  d) $26.56 per hour for 40 hour week\n  e) $7.56 per hour added by commission.\n6.  a) Energetic, sales driven, outgoing, motivated \nperson.\n  b) International and U.S.\n  c) By planning an enjoyable vacation for our \ncustomers.\n  d) Referrals to their friends and repeat business.\n7.  Student\'s opinion.\n8.  Criminal background check and hair sample  substance abuse screening.\n9.  Student\'s opinion.\n10.  a) Sales, customer service, up-selling, cross-\nselling, and meeting goals.\n  b) Promotion to assistant manager.\n11.  a) Go to our website to complete online appli -\ncation.\n  b) Names of 3 personal references, Resume, \nDrivers License copy, Keyboard Speed Certifi -\ncate.  \n  c) Certificates or Letters of Recommendation.'),(54849,12810,'searchwp_content','HELP WANTED ADS - SALES	\nHelp Wanted Ads - Sales (page 1 of 2)	\nWhen an employer needs to hire a worker , the \nemployer will write a job description to let job \nseekers know:  1) Description of business.  2) Job \ntitle.  3) Job duties.  4) Education, skills, and work \nexperience needed (known as qualifications).  To \nlearn how to read help wanted ads, study these \nonline job opening descriptions for sales jobs.\nDESCRIPTION OF CARS-R-US:   \nWe are a national-wide network of dealerships for \nnew and pre-owned cars, trucks, and recreational \nvehicles.  Cars-R-Us provides excellent training that enables you to sho\rwcase your ability to sell in a sales \nenvironment that is friendly, no-haggle, and low-pressure for customers.  Sales Consultants spend 95\r% of \ntheir time on sales floor greeting customers, telling customers of our services, and creating match between \nthe customer\'s needs and our auto inventory.  Don’t have automotive sales experience? No worry.  At \nCars-R-Us you’ll enjoy top-notch training with your own personal sale\rs mentor trainer. \nJob Title:  SALES CONSULTANT\nJob Description:  Provide outstanding sales service to customers.  Communicate \nclearly in-person, over phone, and online to discover the customer’s wants and needs.  \nMust use social media as a selling tool.  Complete steps of the sale: tr\rade-in vehicle \nappraisal, give test drives, and submit finance applications.  Demonstrate excellent teamwork.  Maintain \nsales area so our vehicles and products are neatly and accurately displa\ryed.\nJob Qualifications:  High school diploma or equivalent.  One to two years work experience in\r jobs\ndealing with the public such as sales associate in retail store or custo\rmer service in restaurant.   College \nclasses or Certificate in Sales, Business, or Social Media Advertising are an added plus.  Microsoft Word \nand Excel skills.  Top Personal Skills (TPS) needed by Sales Consultants are:  1) Ability to build quick \nfriendship with all types of people.  2) Positive attitude about job du\rties, team members, and customers.  \n3) Product knowledge of cars, trucks, and recreational vehicles.  4) E\rxcellent listening skills.  5) Excellent \nobservation skills to know what\'s going on with customers at all times.  6) Confidence in ability to \ncreatively problem solve for customers wants and needs.\nPay:  $19/hour basic pay plus commission on car sales.  \nWith commissions, Sales Consultants average $55,250/year.\nHow  to Apply:   Download application form from our website.  \nReturn the application in person to the dealership for which you \nwant to work.  Attach the following to your completed application:  \nresume, two reference letters, copy of drivers license, and copy \nof Certificates earned.  Substance abuse test is required.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	JHelp Wanted Ads - Sales (page 2 of 2)	\nQUICK CHECK:\n1. List 4 things about a job opening that employers \nlet job seekers know.\n2.  a) List the 3 things that you will showcase in \nthe customer environment.  b) Sales Consultants \nspend 95% of their time doing what 3 things?\n3.   a) You need to communicate clearly to discover \nwhat?  b) What do you use as a selling tool?  \n  c) List 3 steps of the sale.  d) How should sales \narea be maintained?\n4.   a) List 2 types of work experience jobs that deal \nwith the public.  b)  List one college class that is \nan added plus.  c) Briefly list the 6 Top Personal \nSkills (TPS) needed by Sales Consultants. \n5.   a) What is basic pay per hour?  b) What do Sales \nConsultants average per year?  c) How much \nis this per week? (52 weeks in year).  d) How \nmuch is this per hour for a 40 hour work week? \n  DEEP THINK:  e) Therefore, sales commissions \nDESCRIPTION OF TRAVEL INTERNATIONAL:  We are looking for energetic, \nsales driven, friendly, and motivated persons to join our Travel Agent Trainee Team!  \nTravel International Agents create unique and enjoyable vacation experiences for our \nvalued customers.  You will be part of a highly skilled team of travel specialists who \nare committed to delivering outstanding service with each customer.  \nJob Title:  TRAVEL AGENT TRAINEE\nJob Description:  Sell international travel packages and U.S. travel packages that include\r cruises, air, and \nland travel.   Eliminate customers\' stress by planning an enjoyable vacation for our customers.  Plan every \ndetail of a customer\'s trip as if it were your own trip.  Develop long s\rtanding relationships with customers \nto build referrals to their friends and repeat business.  Cross sells re\rlated products to enhance the trip \nexperience such as travel credit cards and travel insurances. \nJob Qualifications:  High school diploma.  Two years work experience in retail or banking.  Social media \nskills.  Microsoft Office.  Keyboard speed of 40 WPM.  You must pass criminal background check and pass  \nhair sample substance abuse screening.  Available to work some evenings.  Creative thinking and problem\nsolving skills.  Ability to work independently and as a team member.  \nPay:  Salary plus sales commission averages about $35,755 per year.  You will be \nevaluated to determine skills in sales, customer service, up-selling, cross-selli\rng, and \nmeeting goals. Successful evaluations may result in promotion to assista\rnt manager.\nHow to Apply:  Go to our website to complete online application.  Be prepared to \nsubmit:  Names of 3 personal references, Resume, Drivers License copy , Keyboard \nSpeed Certificate.  You may also submit Certificates or Letters of Recommendation.	\nwill add what amount of money to the $17 per \nhour basic pay? \n6.   a) What 4 words describe type of person Travel \nInternational is looking for to join their Trainee \nTeam?  b) List 2 types of travel packages you \nwill sell.  c) How will you eliminate customers\' \nstress?  d) What 2 things will long standing \n  relationships with customers build? \n7.   Why do you think work experience in retail or \nbanking is helpful for the Travel Trainee job?\n8.  What 2 things must you pass?\n9.  Why do you think creative thinking and problem \nsolving skills are important for Travel Trainees?\n10. a) You will be evaluated to determine skills in  what 5 areas?  b) In what may successful \n  evaluations result?\n11.  a) How do you apply for Travel Trainee job \nopening?  b) Be prepared to submit what 4 \nthings?  c) What else may also be submitted?'),(54850,12811,'searchwp_content','Human Relation Skills Quiz\nQUICK CHECK ANSWERS:\n1.  Student\'s number of YES answers.\n2.  Student\'s opinion.\n3.  Supervisor, manager, top executive.\n4.  a) Five years experience in related job and dem -\nonstrate (show) human relation skills at work.\n  b) Student\'s choice of 4 workers such as: retail \nassociate, grocery clerk, restaurant crew mem -\nber, construction worker.\n5.  Relationships among workers, relationships \nwith customers, and relationships with other \nbusinesses.\n6.  a) Supervisors.\n  b) Hire, train, coach, model, and set rules for \nrelationship standards at the work site.\n7.  Young workers do not have the human relation \nskills required for supervisor job openings.\n8.  From face-to-face to smartphone-to-smart -\nphone.\n9.  Kids are not learning how to act in face-to-face \ntalking.\n10.  Students do not have good communication \nskills.\n11.  How to give eye contact, read a person\'s face \nemotions, read a person\'s body language, or \nhold a face-to-face conversation.\n12.  a) Empathy: Understanding how another person \nthinks and feels.  \n  b) Narcissism: Self-admiration and bragging.  \n13.  a) Empathy skills.\n  b) Narcissism.\n  c) Empathy and to value others as important as \nyourself.\n14.  a) Playing a guitar skills.  \n  b) Because the skills are learned, then practiced \nevery day.  \n15.  Any 5 such as: sports teams, school clubs, com -\nmunity projects, volunteer assignments, job \nshadowing. 16. \n\"Hard news\"\n17.  Student\'s example of \"hard news.\"\n18.  Student\'s opinion.\n19.  Student\'s opinion.'),(54851,12812,'searchwp_content','Human Relation Skills Quiz	\nHuman Relation Skills Quiz (page 1 of 2)	\nDo you have the human relation skills required for the job of supervisor?\nNumber your answer sheet from #1 to #20. \nPlace a check mark next to each number that you can answer \"YES.\"\n1.  _____  I usually smile when talking to people.\n2.  _____  I listen when a person talks, and make positive comments about wh\rat the person is saying. \n3.  _____  I keep a positive attitude towards people and events by looking f\ror good rather than the bad.\n4.  _____  I talk with pleasant voice tone, use complete sentences, correct \rgrammar, and no slang words.\n5.  _____  I try to forget mistakes and not let yesterday’s mistakes get in the way of today’s work to do.\n6.  _____  I do not complain about people, things, or situations.\n7.  _____  I only share information that is correct for the work place.\n8.  _____  I keep my temper under control so that I do not offend people.\n9.  _____  I deal with my stress so that I do not show stress to others at w\rork and cause them stress.\n10.  _____  I know people’s names and use people’s names when talking to them.\n11.  _____  I recognize a person’s success by giving a compliment (words of praise or congratulations).\r\n12.  _____  I try to create win-win solutions for problems (solution that ev\reryone will like and accept).\n13.  _____  I correct any mistakes when I fail, forgive myself and others, then continue to do a good job.\n14.  _____  I accept every person as a unique (one of a kind) valuable pers\ron who is worthy of my respect.\n15.  _____  I listen to advice from others and, if necessary, change.\n16.  _____  I have a sense of humor.  I can laugh at my mistakes.\n17.  _____  I think before I act so that I avoid hurting others with my words\r or behavior.\n18.  _____  I can introduce myself, start a conversation, and develop rapport\r (friendliness) with a person.\n19.  _____  I can help people learn to work together to complete a project.\n20.  _____  I use correct body language to send positive attitude to others. \r\n    Count your number of \"Yes\" answers.  Where are you on the scale below?Do you have the human relations skills it takes to be a supervisor?\n0 --------------------------5--------------------------------10---------\r------------------15-------------------------------20 You need training and practice \nin human relation skills You are on your way \nto a promotion to  supervisor!\nYou need practice in human \nrelation skills\nSupervisor and manager jobs are among highest paid and fastest growing j\robs in the work world.  What \ndoes it take to receive a promotion to supervisor?  Workers must have five years experience  in a related \njob and demonstrate (show) human relation skills when dealing with coworkers and customers. \nSupervisory jobs may be offered to workers who are retail associates, grocery clerks, restaurant c\rrew \nmembers, construction workers, technicians, customer service representat\rives, medical assistants, police \nofficers, or other.  All types of jobs need supervisors with good human relation skills.  \nWhy are human relation skills important for supervisors?  Because relati\ronships with  workers, with \ncustomers, and with other businesses  are what makes a business successful.  Supervisors are \n\"relationship experts\" who do the following:  hire, train, coach, model \rand set rules for relationship \nstandards at the work site.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Human Relation Skills Quiz (page 2 of 2)	\nQUICK CHECK:\n1. What is your number of \"YES\" answers?\n2.  Do you have the human relation skills it takes to \nbe a supervisor?\n3.  What 2 jobs are among the highest paid and \nfastest growing in the work world?\n4.  a) What 2 things does it take to receive a \n  promotion to supervisor?  b) List 4 types of \nworkers who may be offered a supervisory job.\n5.  List 3 types of relationships that are a major part \nof what makes a business successful.\n6.   a) Who are the \"relationship experts\"?  b) What \n5 things do relationship experts do?\n7.  Why are employers worried?\n8.  How has social media changed talking?\n9.  What did Batcho say was the greatest fear?\nEmployers are worried that young workers do not have the human relation \nskills required for supervisor job openings!\nSocial media has changed listening and talking from face-to-face to smar\rtphone-to-\nsmartphone.  Psychology professor Krystine Batcho said, \"The greatest fe\rar of what \nis taking place is that kids are  not learning how to act in face-to-face talking.   \nWhat you do in cyberspace is different than what you do in face-to-face talking, and \nkids may be losing important social skills.\"   \nThe National Association of College found that 79% of college professors believe \nthat students do not have good communication skills.  Students are not l\rearning 4 \nskills that are vital for success in human relations — 1) How to giv\re eye contact; 2) How to read a person\'s \nface emotions; 3) How to read a person\'s body language; and 4) How to \rhold a face-to-face conversation.  \nAnd, social media may be  decreasing empathy skills (understanding how another person thinks and feels) \nand increasing narcissism (self-admiration and bragging) due to social media advertising about \roneself.  \nHuman relation skills require  empathy and to value others as important as yourself. \nHow do today\'s students develop person-to-person human relation skills?\nHuman relation skills are like playing a guitar, because human relations skills are learned, \nthen practiced every day.  Practice is needed for eye contact; understanding face \nexpressions; understanding emotions; and reading a person\'s body languag\re.   \nStudents need to put down smartphones and join in person activities such\r as sports teams, school clubs, \nvolunteer projects, job shadowing, hobby clubs, and outdoors clubs.  Stu\rdents need to practice speaking \nto persons (family members and friends) rather than texting.  Students\r need to learn how to successfully \npresent \"hard news\" (breaking up with a boy or girl friend) by talking to the person rat\rher than by texting.  \nEmployers worry that students are not practicing human relation skills r\required for manager jobs.  	\n10.  What do 79% of college professors believe?\n11.  What 4 skills are students not learning?\n12.  Define:  a) Empathy.  b) Narcissism.  \n13.  What may social media be:  a) decreasing?  \n  b) increasing?  c) What 2 things do human \n  elation skills require?\n14.  a) What are human relation like?  b) Why?  \n15.  List 5 in person activities.\n16.  What do students need to learn to present by \n  talking to a person rather than texting?\n17.  What do you think is an example of \"hard news\" \nthat a manager may need to say to a worker?\n18.  Why do you think human relation skills need to \nbe proven before you are promoted to supervisor?\n19.  How are you going to learn and practice \n  listening, talking, and human relation skills?'),(54852,12813,'searchwp_content','Illegal Interview Questions\nQUICK CHECK ANSWERS:\n1.  Student\'s choice of any 5 of the 11 topics listed \nin paragraph one.\n2.  a) Criminal background.  \n  b) Driving record.  \n  c) Health exam.\n3.  a) Answer the question.  \n  b) To refuse any job offer because the company \nwould not be a good place to work due to the \nemployer\'s attitude towards employees.\n4.  a) Student\'s choice of answer such as: I do not \nbelieve that the question is appropriate for the \nposition.  \n  b) That is an illegal job interview question, and \nI will not answer it.  \n  c) It will not get you the job offer since the in -\nterviewer will be embarrassed and want to end \nthe interview.\n5.  a) Answer that gives the interviewer informa -\ntion about the question without answering the \nillegal part of the question.  b) You will need to \nthink about \"why\" the interviewer is asking the \nquestion; then answer the \"why\" with an good \nstatement.  \n6.  I am authorized to work in the United States.\n7.  I prefer to keep my private life and work life \nseparate.\n8.  What clubs do you belong to?\n9.  I am in good health and able to perform the \ntasks this job requires.\n10.  Student\'s opinion.\n11.  a) I have not done anything that would give \nyour company concern that I would violate any \ntrust that the job requires.  \n  b) I live in a stable environment that would al -\nlow me to meet the demands of the job.  \n  c) I will be happy to take an exam by your com -\npany doctor to be sure I am able to perform the \njob.\n  d) I meet the age requirement for the job open -\ning.	\n12.  a) Student\'s opinion.  \n13.  As manager, student\'s 5 interview questions to \nask job seeker for retail sales job.'),(54853,12814,'searchwp_content','Illegal Interview Questions	\nIllegal Interview Questions (page 1 of 2)	\nFederal and states governments have passed laws describing \nwhich interview questions are illegal to ask job applicants.  \nInterviewers may not ask questions about the following \ntopics: race, nationality, marital status, ages of children, \npregnancy status, religion, age, sexual orientation, gender identity, \nmilitary service, criminal background, health, and disability.  \nSome interview questions that are illegal — may be asked because \nof  the job opening.  For example, job seekers for law enforcement jobs \rmay be asked interview questions \nabout criminal background.  Job seekers for truck driver jobs may be asked interview questions ab\rout \ndriving record.  Job seekers for nurse or teacher jobs may be required to  pass a health exam before a job \noffer can be made.   What can you do when asked an illegal interview questions?\nOption #1:  Answer the Question.  Evaluate the situation.  Is the interviewer trying to \nconnect with you and not aware that the question is illegal?  Does the q\ruestion seem \nharmless?  Or, does the interviewer have a goal of discrimination?  If question is ac\rceptable \nto you, answer the question, and quickly move to the next question.   If the interviewer asks several illegal \ninterview questions, you may decide to refuse any job offer because the company would not be a good \nplace to work due to the employer\'s attitude towards workers.  \nOption #2:  Decline to Answer the Question.  You may decline to answer the question by \nsaying, \"I do not believe that the question is appropriate for the posit\rion,\" or \"I do not feel \ncomfortable answering that question.\"  Or pleasantly say, \"I have never been asked that question before.  \nHow does that question relate to the job opening?\"  You should not say: \"That is an illegal job interview \nquestion, and I will not answer it.\"  Directness will show that you are \raware of your rights, BUT it will not \nget you the job offer since the interviewer will be embarrassed and end the interview as q\ruickly as possible. \nOption #3:  Avoid the Question.  You may say an answer that gives the interviewer information about \nthe question without answering the illegal part of the question.  To do this:  FIRST, you will need to \nthink about \"why\" the interviewer is asking the question; SECOND, then a\rnswer the \"why\" with an good \nstatement.  Here are some tips on how to avoid, yet answer illegal job i\rnterview questions. \n•  Interviewer illegally says    — \"Are you a U.S. citizen?  You sound like you have an accent.  \nWere you born here?\"   Good answer from Mr. Sanchez — (while looking pleasant), \"I am \nauthorized to work in the United States.\"\n•  Interviewer illegally says,  \"Do you have any children,\" or \"Do you have a picture of your \rfamily?\"  \nGood answer — \"I prefer to keep my private life and work life separate.  I am\r a reliable worker.  I can \nmeet the work schedule that this job requires.\"\n•  Interviewer illegally says,  \"What is your religion?  Do you practice your religion?\"   Good answer —  \n\"I like to keep my religious views separate from work, and I respect \rthat right for others. \"\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Illegal Interview Questions (page 2 of 2)	\nQUICK CHECK:\n1. List 5 of the 11 topics about which interviews \nmay not ask questions.\n2.  What interview questions may job seekers for \nlaw enforcement jobs be asked?  b) Truck \n  drivers?  c) What may nurses be asked to do?  \n3.  Option #1:  a) What may you do if the question \nis acceptable to you?  b) What may you decide \nif the interviewer asks several illegal interview \nquestions?  c) Because why?\n4.  Option #2:  a) Give an example of what you \nmay say to politely decline the question.         \n  b) What should you not say?  c) Why?\n5.  Option #3:  a) What may you say?  b) Write \ndown what you do FIRST and SECOND. \n6.  What did Mr. Sanchez say to answer the illegal \n  interview question?\n7.  When asked for a picture, what did the           \njob seeker prefer to keep separate?\n8.  What may the interviewer ask in an attempt to \nfind out if you belong to \"radical\" groups?\n9.  What may you say to the question, \"How much \ndo you weigh?\"\n10.  Why do you think an interviewer would ask if \nan applicant plans to have children?\n11.  What may a job seeker say to the questions: \n   a) \"Have you been arrested for other than \nminor traffic violation?\"  b) \"Do you own your \nhome?\"  c) \"Tell me your health history\"?  \n  d) \"How old are you?\"\n12.  When you become a manager who interviews \njob seekers, why is it a good idea to write down \ninterview questions you will ask  before the \ninterviews starts?\n13.  List 5 questions you, as a manager, would ask to \ninterview job seekers for retail sales job.\n• \nInterviewer illegally says,  \"What clubs do you belong to?\"   Good \nanswer — \"I do not belong to any club related to this industry, but I \nam happy to join a club related to the job.\"  (This is  attempt to find \nout if you belong to group that interview may view as \"radical\")\n•  Interviewer illegally says,  \"Are you disabled?  What is your     \nhandicap?’  Good answer — \"I am able to perform tasks required \nfor this job.  I can take employment tests required for the job.\" \n•  Interviewer  illegally says,  \"How much do you weigh?\"   Good \nanswer — \"I am in good health and able to perform the duties this \njob requires.\"\n•  Interviewer illegally says,  \"Do you plan to have children?\"   Good \nanswer — \"I plan to work full time to build a career whether or not \nI decide to raise a family.\"\n•  Interviewer illegally says,  \"Have you ever been arrested for other than traffic violation?\"   Good        \nanswer — \"I have not done anything that would give your company concern that\r I would violate the \ntrust that the job requires.\" OR \"I have not been convicted of any crime\r.\"\n•  Interviewer illegally says,  \"Do you own your home, rent an apartment, or live with your parents?\"  \r\nGood answer —  \"I live in a place that would allow me to meet the  demands of th\re job.\"  (Or \"I\'m not \nsure how this question relates to the job.  Can you explain?\")\n•  Interviewer illegally says,  \"Tell me your health history.\"  Good answer — \"I will be happy to take an \nexam by your company doctor to make sure I am able to perform the job.\" \r \n•  Interviewer illegally says,  \"Does your spouse work?  What is your spouse\'s name?\"  Good answer — \n\"My family supports my getting a job and working here.\"\n•  Interviewer illegally says,  \"How old are you?\"  \"What is your birth date?\"   Good       \nanswer — \"I meet the age requirement for the job opening.\"'),(54854,12815,'searchwp_content','Interview Tips: CareerBuilder\nQUICK CHECK ANSWERS:\n1.  Student\'s choice of 5 interview mistakes.\n2.  More than words, it is how you act.\n3.  Student\'s choice of 3 body language mistakes.\n4.  a) To plan and practice.  \n  b) Talk through a mock interview with you.  \n  c) The company to understand products.  \n  d) Interview questions.\n5.  With skills and experience needed for the job \nopening.\n6.  a) Student\'s own answer.  \n  b) Sharing your answer with a friend before the \ninterview.  \n  c) May I have the phone number of your best \nfriend to call and see how they describe you.  \n  d) To see if you are calm or stressed as the \nfriend is called.\n7.  Planner, electronic calendar, daily list of \"things \nto do.\"\n8.  Student\'s own answer.\n9.  Sports teams, school clubs, hobby, volunteer, \nand paid work experience.\n10.  a) Student\'s own answer.\n  b) Student\'s own answer.\n11.  Student\'s 3 interview questions.\n12.  Student\'s answers to teh 3 interview questions.\n13. CareerBuilders.com\n14.  Student\'s opinion.'),(54855,12816,'searchwp_content','Interview Tips: CareerBuilder (page 1 of 2)	\nInterview Tips: CareerBuilder.com\nCareerBuilder.com (internet job search site) surveyed employers about mistakes job \rseekers make during \njob interviews and tips for successful interviews.  Here are the most co\rmmon interview mistakes:\n62%  Appearing uninterested in the job and company during the interview\n53%  Not dressing correctly for the job interview\n53%  Acting arrogant (putting others down) during the job interview\n50%  Talking negatively about current or past supervisor\n49%  Answering cell phone or texting during interview\n39%  Know nothing about the company\n33%  Not giving examples of work experience, skills, and strengths when asked\r\nEmployers say that communication  is more than words — it is how you act.   Employers listed the worst \nbody language (how you act) mistakes made during job interviews:\n70%  Failure to look at the interviewer or make eye contact with the intervie\rwer\n44%  Failure to smile during the job interview\n35%  Bad posture when walking into and while sitting during the job interview\r\n35%  Fidgeting (moving around) too much in one\'s seat during the job interv\riew\n29%  Playing with something on the table or interviewer\'s desk\n24%  Crossing one\'s arms over one\'s chest while talking to interviewer\n24%  Playing with one\'s hair or touching one\'s face during the interview\nRosemary Haefner, Vice President at CareerBuilder said, \"A job interview can be one of the most \nnerve-wracking experiences out there, so it is important to  plan and practice.  Have a friend talk through a \nmock (practice) interview with you, asking questions you think will co\rme up and some curve balls \nquestions you are not expecting.  Research the company ahead of time to \runderstand its products.  Write \nanswers to interview questions explaining your experience and skills\".  \r\nThe most common surprise questions that employers like to ask include:\nWhy do you want to work for this company?\n•  Say something good about the company and products.  Then, connect your skills and experience with \nthe skills and experience needed for the job opening.  Say how your skil\rls and experience will help you \nbe a good worker in this job.\nHow would your best friend describe you?\n•  Answer this question with positive traits that describe you as a good wo\rrker for \nthe job opening.   Be prepared by sharing your answer with a friend before the \ninterview because the  interview might say, \"May I have the phone number of \nyour best friend to call and see how they describe you?\"  Then the employer \nlooks at your face to see if you are calm or stressed as the friend is c\ralled.\nHow do you get rid of stress?\n•  Interviewer is looking for positive suggestions (such as exercise, spor\rts, or \nhobby) from you rather than saying that you use drugs or alcohol for st\rress.\n\nPermission to use with usworkworld.com subscription.  	Interview Tips: CareerBuilder (page 2 of 2)	\nQUICK CHECK:\nHow do you keep your life organized?\n•  Say you use a planner, electronic calendar, or daily list of \"things to do\" to keep \norganized.  This proves that you are organized and responsible.\nWhat goals have you achieved in the last year?\n•  Be prepared to list 2 or 3 classes completed and/or skills learned durin\rg the last \nyear. \nHow do you deal with conflict?\n•  Sample answer:  \"I try to get along with everyone.  If there is a conflict, I try to respect other people and \nlisten to their points of view.  Then, I try to talk to reach a solution together to solve the issue.\"\nWhat experiences or skills will make you a good worker in this job?\n•  List your skills gained from sports teams, school clubs, hobby, volunteer, and paid work experience — \nin addition to skills learned in your classes such as computers, draftin\rg, electronics, or creative writing. \nWhat are your short-term and long-term goals?\n•  Do not say, \"I don\'t know\" or make up fake goals during the interview.  Short-term goals are what you \nplan to do and learn next year — \"I plan to get good grades during my\r senior year in high school and \nlearn Graphic Arts skills.\"  Long-term goals are what you plan to do after next year —\r \"After high \nschool graduation, I plan to enroll in our city\'s community college with\r a Nursing major.\"  Remember \nthat your goals need to fit the job.  If you interview for a job in June, you cannot say that you plan to \nmove out of state in August unless the job opening is only for June and July. \nFOR MORE INFORMATION\nCareerBuilders.com is a good place to find information about the job hunt process.  \nYou will find articles on Find the Job, Get the Job, On the Job — as well as Special \nTopics of Salaries, Resumes, Skills, Interviews, and News & Trends.\nTo read additional valuable job interview tips, go to CareerBuilders.com.\r  Scroll to the bottom, and click on \n\"Career Development and Learning,\" the \"Read more articles.\"\n1.  List the top 5 common interview mistakes.\n2.  Communication is more than what?\n3.  Describe 3 body language (how you act) \n  mistakes during job interviews.\n4.  According to Haefner:  a) What is important?  \n  b) What should you have a friend do?  c) What \nshould you research ahead of time?  d) To what \nshould you write answers?\n5.  Connect your skills and experience with what?  \n6.  a) Write down your answer to the question:  \nHow would your best friend describe you?  \n  b) What do you do to \"be prepared\"?  c) What \nmight the interviewer say?  d) Why will the \nemployer then look at your face?\n7.  What can you say you use to keep organized? 8. \nWrite down a sample answer for the question: \nHow do you deal with conflict?\n9.  List your skills gained from what 6 things?\n10.  Write down your answer to the question:\n  a) What are your short-term goals?\n  b) What are your long-term goals?\n11.  Pretend that you are a manager in a grocery \nstore.  a) Write down 3 interview questions you \nwould ask job seekers who came to your \n  grocery store asking for a job. \n12.  Write down good answers for the 3 interview \nquestions you asked in Question #11. \n13.  Give the name of a website that is a good place \nto find information about the job hunt process.\n14.  Do you think you would like to read the article \non this website about the job hunt process?'),(54856,12817,'searchwp_content','Internship Classes\nQUICK CHECK ANSWERS:\n1.  a) A credit-earning class that can be taken by \nhigh school or college students who want to do \nvolunteer work to gain work experience and \nand get to know others in a career area.\n  b) Yes.\n2.  a) Internship class teacher.\n  b) Student\'s choice of 5 places: banks, real \nestate offices, social media companies, retail \nstores, radio stations.\n  c) Any 3 such as: auto repair shops, carpentry \nshops, construction sites.\n3.  You gain real work experience in the career.\n4.  By watching workers around you.\n5.  Valuable people who tell you about the career.\n6.  a) Letter of recommendation.\n  b) Your work experience, work ethic, and skills.\n  c) Copy of recommendation letters.\n7.  a) That you went beyond the normal school \nclasses to learn skills.\n  b) You are a hard worker, motivated, and want \nto learn new things.\n8.  Any 3 such as: Customer service is hard; Stress-\ning over little things will not get me anywhere; \nTo work well as a team.\n9.  That they\'re in the wrong major.\n10.  Not to take things so personally.\n11.  What it is like to run your own business and \nwork closely with the public.\n12.  a) When you show up at work just a few min -\nutes early or late. \n  b) If you are dressed in a way that shows a good \nimpression of the company. \n  c) Office politics.\n  d) If you can\'t say anything nice, don\'t say any -\nthing at all.\n13.  a) Student\'s opinion.\n  b) Reason for choice.\n  c) Student\'s answer.\n  d) Reason for answer.'),(54857,12818,'searchwp_content','Internship Classes (page 1 of 2)	\nInternship Classes	\nWhat is an internship class?\nInternship class is a credit-earning class that can be taken by students\r \nwho want to do volunteer work to get work experience and to get to \nknow others in a career area.  Internship class can last a few weeks, \none quarter or semester, or during the summer.  In some internship \nclasses, students are paid an hourly wage.\nWhat types of internships are available?\nThe internship class teacher has a list of job openings available.  \nOr, you and your teacher may decide to find a new internship in your \ncity to fit your career interests.  Internship jobs can be at banks, real estate offices, social media companies, \nretail stores, radio and TV stations, medical offices, legal offices, computer repair shops, retail stores, and \nmore.  Some businesses may require interns (student volunteers) to be \r18 years old to legally work around \ndangerous equipment — auto repair shops, carpentry shops, constructio\rn sites, and warehouses.\nWhat type of work will I do?\nInterns (student volunteers) in legal offices will learn different job duties than interns at radio stations.  \nInterns are assigned to a supervisor who will explain the job duties.  F\rirst, interns learn how to do  the job \nduties of a new worker; then learn how to do more difficult job duties.  For example, job duties of a new \nworker in a computer repair shop may be to tag equipment for repair and \rcall customers to pick up their \nfixed computers.  Job duties of a new worker in a real estate offices may be to prepare Open House flyers. \nWhat are the benefits of taking an internship class?\n1.  First, you gain real work experience and skills in the career.  The work experience and skills you \nlearned will help you get a better job in the future in that career or r\related career.\n2.  You learn about different jobs by \"watching workers around you.\"   For example, while sorting \nmail for a radio station, you may watch how radio announcer handles call\rs during a live radio program. \n3.  You meet \"valuable people who tell you about the career,\"allow you to use their names as references \non your resume and job applications, and may help you find a job opening.  \n4.  You may ask your supervisor to write a \"letter of recommendation\" for you.  \nA letter of recommendation tells others about your work experience, work \rethic \n(that you are a good worker), and skills.  Attach a COPY of your recommendation \nletters to your resume and job applications to prove you are a good work\rer.\n5.  Your resume and job applications are better because you have internship work \nexperience, skills, and your supervisor’s name as a reference. Internship PROVES \nthat you went beyond the normal school classes to learn skills. An internship \nSHOWS that you are a hard worker, motivated (a go-getter), and  want to learn \nnew things.  These are qualities all employers want in job seekers.\n\nPermission to use with usworkworld.com subscription.  	Internship Classes (page 2 of 2)	\nQUICK CHECK:\n1. a) What is an internship class?  b) Do some \ninternship classes pay students an hourly wage?\n2.  a) Who has the list of internship job openings?  \nb) List 5 places where internship jobs can be.  \nc) List 3 types of businesses that may require \ninterns to be 18 years old. \n3.  What is the first benefit of an internship class?\n4.  How do you learn about different jobs?\n5.  Whom do you meet?\n6.  a) What may you ask your supervisor to write?\n  b) What 3 things does a letter of \n  recommendation tell others about?  c) What do \nyou attach to your resume and job applications?\n7.  a) What does an internship prove?  b) List 3 \nthings completing an internship shows. Auburn University Students:  \n8.  List 3 things the first student learned.\n9.  Second student says that an internship is a \nwake-up call to students about what?\n10.  What did an internship teach the third student?\n11.  What 2 things does the fourth student now have \na good idea about?\n12.  Fifth student:  a) What do people notice?  \n  b) What do bosses notice?  \n  c) What is good to keep out of?  \n  d) What did this student\'s mother always say?\n13.  a) If you enrolled in an internship class, what \ntype of job would you want?  \n  b) Give a reason for your choice.  \n  c) Would it be OK with you if you were not \npaid money for this internship class?\n  d) Give a reason for your answer.\n6. \nComments from Auburn University students about their internships:\n1.  I learned that customer service is hard. You can not please everyone. There are people in this world that \nare simply difficult. I have learned that stressing over little things will not \nget me anywhere. I have learned to work well as a team and that without \rmy \ncoworkers the work would not get done.  I learned to never be afraid to \rask \nlots of questions. By asking questions I got answers.\n2.  Many times an internship is a wake-up call to students that they\'re in the wrong major — but it was \nthe opposite for me. An internship let me know that I love the television news business, and \rwant to      \ncontinue with it for a very long time.  Not everyone will have a great e\rxperience, but being an intern is \none of the best things I\'ve ever done!\n3.  This internship has been a valuable one because I learned how to work wi\rth many types of people in \nmany types of situations.  It has taught me to not take things so person\rally, that business is business and \nit is not personal (something against me).\n4.  Over the past few months I feel like I gained so much experience and rea\rl world wisdom.  I feel that I \nnow have a good idea about what it is like to run your own business — and about what it i\rs \nlike to work with the public on a day-to-day basis.  I am so grateful fo\rr this work experience \nin a sheltered environment.  I now feel ready to conquer the world.\n5.  If not for this internship, I would have not known a lot of simple thing\rs like people notice  when you \nshow up at work just a few minutes early or late.  The bosses notice  if you are dressed in a way \nthat shows a good impression of their company.  Another thing that I learned from this wonderful \nexperience is  to keep out of office politics.  Like my mother always said,  \"If you can\'t say anything \nnice, don\'t say anything at all.\"  My mom has wonderful advice when you are trying to negotiate your \nway around a business filled with different personality types of people and relationships and issues.'),(54858,12819,'searchwp_content','Job Interview - Surprise Questions\nQUICK CHECK ANSWERS:\n1.  a) You can keep a cool head under stress; think \nclearly; answer the question with a good rea -\nson.\n2.  a) How you deal with unexpected event.\n  b) Because workers need to deal with unex -\npected events on the job.\n3.  To understand the company and its products.\n4.  a) www.mcdonalds.com.\n  b) Our History, Careers.\n5.  Your skills, volunteer jobs, and paid work ex -\nperience jobs.\n6.  a) Hard skill - technical, woodworking, auto \nrepair, computer skills.\n  b) Academic skill - classes or job training pro -\ngrams completed, certificates earned.\n  c) Soft skill - dependable, accurate, team \nworker, enjoy learning.\n7.  a) Civil War.\n  b) Space and moon.\n  c) Starting a company.\n8.  Student\'s opinion.\n9.  a) Gear, wheels, or handle bars.\n  b) Helping all parts work together smoothly.\n10.  Student\'s opinion.\n11.  a) Professional soccer.\n  b) Learn what it takes to be successful.\n12.  Student\'s opinion.\n13.  Adult family member or friend who taught you \nsomething useful for the work world.\n14.  Student\'s example.\n15.  Student\'s opinion.\n16.  Student\'s example.\n17.  Student\'s two part answer.\n18.  Student\'s example.\n19.  a) Student\'s answer.\n  b) Reason for answer.'),(54859,12820,'searchwp_content','Job Interview - Surprise Questions (page 1 of 2)	\nJob Interview - Surprise Ques	tions	\nSURPRISE JOB INTERVIEW QUESTIONS\nSome employers test your thinking skills by  surprising you with unusual interview questions\nthat have no right or wrong answers.   The interviewer wants to see if you can:  a) think under \nstress; b) think clearly; c) answer with a good reason.  Interviewers \rwant to  know how you \ndeal with an unexpected event because workers need to deal with unexpect\red events on the job.  \nPrepare for unexpected interview questions by reading the following four\r tips.\n \nTIP #1 — Research the company website to learn about the company.  For example, \nif you are invited to Walmart for an interview, research by going to walmart.com, \nscroll to the bottom and click on \"Our Company\" and then \"Careers.\"  Bef\rore a job \ninterview with McDonald\'s, visit to mcdonalds.com, scroll to bottom and \rclick \"Our \nHistory\" and \"Careers.\"\nTIP #2 — Write a list of your:   a) skills, b) volunteer jobs, and c) paid work \nexperience jobs  that match the job opening description.  If the job description says \n\"teamwork,\" write down examples of things you did in school clubs, sport\rs, or on the \njob that required teamwork.  If the job description says \"computer skill\rs,\" write down your computer skills \nwith names of software (such as Word and Excel).\nTIP #3 — Practice your answers to common interview questions with a friend.  Common interview \nquestions are:  Tell me about yourself.  Why should we hire you?  What are your strengths?  What is your \nweakness?  Why do you want this job?  Answer these questions with your hard skills (woodworking, \ndrafting, auto repair, computer skills),  academic skills (special classes such as debate and music,  and job \ntraining certificates earned), and  soft skills (dependable, accurate, team worker, enjoy learning, organized).  \nTIP #4 — Practice your answers to surprise interview questions such as the following —\nSURPRISE QUESTION  —  \"WHAT IF\" \nIf you could have dinner with a famous person in history, who would you like to have \ndinner with and why?   \nYou can select a historical person who will teach you something — Abraham Lincoln (to \nlearn about the Civil War), Neil Armstrong (to learn about space and the moon), Walt Disney  (to learn about starting a company). \nIf you were part of a bicycle, what would it be and why?  \nSelect a part of a bicycle that works as a team with other parts (gear, wheels, handle bars).  \nOr, \"I would like to be the oil because I enjoy helping all parts work tog\rether smoothly. \nIf you could talk to a famous person, who would you choose and why?   \nYou may select famous sports star (Cristiano Ronaldo or Serena Williams to talk about professional sports), \nbusiness leader (Jeff Bezos, Oprah Winfrey to learn what it takes to be successful) or entertainment leader\r \n(Steven Spielberg or George Lucas to learn about movies).  Do not choose controversial persons s\ruch as \nJoe Biden or Donald Trump who may irritate the interviewer.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Job Interview - Surprise Questions (page 2 of 2)	\nQUICK CHECK:\n1. List 3 things the interviewer wants to see.  \n2.  a) What do interviewers want to know?  \n  b) Why?\n3.  Why do you research the company website?\n4.   a) To research McDonald\'s, where do you visit? \n  c) On what 2 things do you click?\n5.  a) For Tip #2 — Of what do you write a list?\n  b) If the job says \"computer skills,\" what do \nyou write down? \n6.  Give an example of:  a) Hard skill.  \n  b) Academic skill.  c) Soft skill.\nWHAT IF QUESTIONS\n7.  What can these historic people teach you:  \n  a) Abraham Lincoln?  b) Neil Armstrong?  \n  c) Walt Disney?  \n8.  If you had dinner with a famous person in \n  history, who would you select and why?\n9.  a) List a bicycle part that works as a team with \nother parts.  b) What does oil do? \n10.  If you were part of a bicycle, what part would \nyou be and why? 11. \nWhat can these famous people teach you:\n  a) Cristiano Ronaldo?  b) Jeff Bezos?\n12.  If you could talk to a famous person, who \nwould you select and why?\n13.  Who do you select to answer the question, \n\"Who had the most influence on your life?\"\n14.  Give an example of what to say to answer the \nquestion, \"What makes you special?\"\n15.  Using your opinion, answer the question, \"If \nyou were a brand, what would your motto be?\"\n16.  Write down what you can say to answer the \nquestion, \"What do you do when you disagree \nwith a coworker?\"\n17.  Give an example of saying something positive, \nthen saying something nicely negative to \n  answer the question, \"What is something you \ndid not like about your last job?\"   \n18.  Write down an answer to the question, \"Tell me \nhow you dealt with a difficult teacher.\"\n19.  a) Are you ready to answer surprise job \n  interview questions?  b) Give a reason for your \nanswer.\nSURPRISE QUESTION — YOUR PERSONALITY\n•  Who had the most influence on your life?    —  Select an adult family member or \nfriend who taught you something useful for the work world such as how to\r work as a \nteam on something, leadership, empathy (understanding others), or good\r work habits.  \n•  What makes you special?  —  Talk about your positive personality — I am a       \nself-starter and do what is needed without being told.  People know they\r can trust me because I am a \ndependable person.  I enjoy working with people.  People like to talk to\r me because they know that I \ncan be trusted to not share their private information with others.  \n•  If you were a brand, what would your motto be? — \"Life is for learning,\" or \"Jason understands and \nlikes you,\" or \"You can depend on Jason.\"  \n•  What is better, a cat or a dog?  List good things about both, then say which you like.\nSURPRISE QUESTION — SITUATIONS\n•  What do you do when you disagree with a coworker?  —  I meet with the coworker and ask to talk \nin a private place.  I  listen to make sure I understand my coworker\'s opinion.  I  keep talking with the \ncoworker to find a solution that we agree on together.\n•  What is something you did not like about your last job?  —  Say something positive: I learned a lot \non my last job.   Say something nicely negative:   There was no opportunity for a promotion or - I want \na job in a better restaurant (or store) - or - I want to learn more an\rd different skills.\n•  Tell me how you dealt with a difficult teacher in high school.  —  Describe the \nproblem: My science teacher did not answer our questions about the homework \nclearly.  Describe your solution: I organized a study group with others in my class \nso that we could study together to understand the homework.'),(54860,12821,'searchwp_content','College & Career Publishing  Permission to use with usworkworld.com subscription.  \nJob Interviews: 7 Types\nQUICK CHECK ANSWERS:\n1.  Attitude, personality, education, training, abili -\nties, skills, fit with company, reason for wanting \nthe job.\n2.  Get to know the employer and company.\n3.  a) Maintain eye contact, listen to questions, \ngive good answers that describe your skills, and \nshow a positive attitude. \n  b) Entry-level job openings such as fast food, \nretail, cashier, sales associate.\n4.  a) At a large table.\n  b) Other side of the table.\n  c) Maintain eye contact, Look at other inter -\nviewers, explain how your skills and experience \nwill help you do a good job.\n5.  a) Your future actions.\n  b) Student\'s example of a behavioral interview \nquestions.\n  c) Teamwork, problem solving, communica -\ntion, creativity, and organization. \n  d) Supervisors, managers, sales workers.\n6.  For a first interview. To save travel time. To \nquickly screen out job seekers that are not \nacceptable. To interview persons who live far \naway.\n7.  a) Samples of your work (photography or \ngraphics).\n  b) Solve a problem; do an actual work-related \ntask; start and complete a project.\n  c) Trade workers, craft workers, and artists.\n8.  a) The job opening requires that you meet with \nclients (customers) during meals in restaurants.\n b)  Weather, sports, company\'s future plans  \nc) Before the meal is served and while eating.\n  d) As if you were eating with your friends.\n  e) Sales, customer service, management.\n9.  a) Google, Facebook, Apple.\n b)  To see how the person acts and thinks under \npressure; steps the person takes to solve the \npuzzle; what solution is presented for problem. 	\n  c) Student\'s choice of brain teaser questions \nwith answer.  \n10.  Student\'s opinion of type of interview to sched -\nule for (a) to (i).'),(54861,12822,'searchwp_content','Job Interviews: 7 Types (page 1 of 2)	\nJob Interviews: 7 Types	\nEmployers use a job interview to evaluate a job seeker\'s attitude, perso\rnality, education, training, skills, \nfit with company, and reason for wanting the job.  There are different types of jobs, and there are different \ntypes of job interviews.  The type of interview used helps the employer get to select the best job seeker for \nthat type of job opening.  Also, job interviews help job seekers get to know the employer and company — \nso that job seekers can decide to accept or turn down a job offer.  The key to \nsuccess during a job interview is to be prepared .  To help you prepare for types \nof  job interviews, here are 7 types of job interviews and why each is used.\nTraditional (Face-to-Face or One-to-One) Interview\nThis is the most common type of interview.  You fill out a computer or paper  \napplication for a job opening.  You are invited to a job interview.  You meet the interviewer (who may be \nthe manager).  The interviewer starts asking questions, and you answer.  During the interview, you need \nto focus on the interviewer —  maintain eye contact, listen to questions, give answers to describe your\r \nskills, and show a positive attitude.   Traditional interviews are used for entry-level job openings such as \nfast food, retail, cashier, sales associate, and others.\nPanel or Committee Interview\nYou are invited into a room where you are seated at a large table.  On the other side of the table are three to \nten people who ask you questions.  You need to: a) Maintain eye contact with the person asking question.  \nb) Look at the other interviewers as you answer the question.  c) Explain how your skills and experience \nwill help you do a good job.  Panel interviews are used when the person hired for the job opening must deal \nwith many people — police officer, fire fighter, city inspector, or forest ranger.\nBehavioral Interview\nYour past actions give employers clues about your future actions.  Behavioral interview questions ask, \n\"Give me an example of how you handle a customer complaint,\" or \"T ell me about a time that you solved \na problem.\"  Prepare by thinking of examples from your past that shows you have skills such as teamwork, \nproblem solving, communication, creativity, and organization.  Behavioral interviews are used for jobs \nsuch as supervisors, managers, sales workers, and others who must make independent decisions on the job.\n \nPhone or Video Interview\nEmployers may use phone or video interviews:  a) For first interview .  b) To save travel time.  \nc)  To quickly screen out (eliminate) job seekers that are not acceptable.  d) To interview \njob seekers who live far away.  For a phone interview, listen carefully and talk clearly.  For a video \ninterview, use a clear background, quiet room, wear clothing for the job, keep pen and your resume nearby.  \nThe Performance Interview\nYou may be asked to bring samples of your work (such as photography or graphics).  And, you may be \nasked to: a) Solve a problem.  b) Do an actual work task.  You may ask questions to make sure you \nunderstand what you are to do before you start.  Keep calm and do your best work.  Performance interviews \nare used for trade workers, craft workers, and artists.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Job Interviews: 7 Types (page 2 of 2)	\nLunch (or Dinner) Interview\nEmployers invite you to a lunch interview  when job requires that you meet with \nclients (customers) during meals in restaurants.  You, as the job seeker, will be \ninvited to a restaurant.  You will be seated at a table with one or two interviewers.  \nYou will need to make polite conversation about neutral topics (weather, sports, company\'s future plans).  \nYou may be asked interview questions before the meal is served and while \reating.  Keep relaxed with good \ntable manners.  Follow interviewer\'s lead in ordering (order similar  m\real; do not order more expensive \nmeal).  Avoid messy foods, and do not drink alcohol at any time.  Listen to the q\ruestions, answer with a \npositive attitude, maintain eye contact, and act professional at all tim\res.  Do not act as if you were eating \nwith your friends.  Lunch interviews are used for job openings in sales,\r customer service, and management.\nBrain Teaser (or Puzzle) Interview\nTechnology companies, such as Google and Apple ask brain teaser questions to job seekers to find out: \na) How the person acts and thinks under pressure.  b) Steps the person\r takes to solve the puzzle. \nc) What solution is presented.  Here are some Brain Teaser questions:  \nHow many ways can you think of to find a needle in a haystack?  How \nwould you explain cloud computing to a 6-year old?  If you woke up and \nhad 2,000 unread emails and could only answer 300 of them, how would \nyou choose which ones to answer?  How many golf balls can fit in a \nschool bus?  What kind of a tree would you be?  How many times a day \ndoes a clock\'s hands overlap?  Why are manhole covers round?\n7. Performance Interview:   a) What may you be \nasked to bring?  b) What 2 types of things may \nyou be asked to do?  c) For what types of jobs \nare performance interviews used?\n8.  Lunch Interview:  a) When do employers \n  invite you to a lunch interview?  b)  List 3 \n  examples of \"polite\" neutral topics.  \n  c) When will you be asked questions?  d) How \nshould you not act?  e) For what 3 types of job \nopenings are lunch interviews used?\n9.  Brain Teaser Interview:   a) List 3 companies \nthat use brain teaser questions.  b) Why are \nbrain teaser questions asked?  c) Write down \none brain teaser question, and your answer.\n10.  Pretend that you are an interviewer. Which \n  type of interview would you schedule for the \nfollowing job openings?  a) Supervisor.  \n  b) Police officer.  c) Auto mechanic. d) Artist.  \n  e) Customer representative.  f) Counselor.  \n  g) School principal.  h) Graphic designer.  \n  i) Writer for social media. \n1. \nEmployers require job interviews to evaluate \nwhat 7 things about a job seeker?\n2.  Interviews help seekers with what?\n3.  Traditional Interview:   a) List 4 things you do \nto focus on the interviewer. b) For what types of \njob openings are traditional interviews used?\n4.  Panel Interview:   a) Where are you seated? \n  b) Where are the interviewers seated? c) List 3 \nthings you need to do during a panel interview.  \nd) When are panel job interviews used?\n5.  Behavioral Interview:   a) What do your past \nactions give employers clues about?  b) Write \ndown one example of a behavioral interview \nquestion.  c) Prepare for behavioral interview \nquestions by thinking of examples from your \npast that show you have what 5 skills?  d) For \nwhat jobs are behavioral interviews used?\n6.  Phone or Video Interview:  For what 4 \n  reasons do employers use phone or video \n interviews?\nQUICK CHECK:'),(54862,12823,'searchwp_content','How To Make Introductions\nQUICK CHECK ANSWERS:\n1.	 Tradition,	efficiency,	and	logic.\n2. Manners.\n3.	 a)	Getting	along	with	others,	using	good	man -\nners,	and	tact.		\n	 b)	Making	others	feel	comfortable	by	saying	 and	doing	the	right	thing.\n4.	 Good	job	skills	and	a	good	business	etiquette.		\n5.	 French	word	for	a	social	blunder	or	mistake	in	 manners.\n6.	 Introductions	make	other	feel	comfortable,	 and	make	the	introducer	appear	important	and	\nbusiness-like.\n7.	 Think	you	already	know	the	members	of	the	 group,	forgot	to	introduce	you,	or	does	not	\nknow	how	to	introduce	you	to	the	group.\n8.	 a)	Student\'s	opinion.\n	 b)	Comfortable	and	friendly.\n9.	 Keep	it	simple	and	respectful.\n10.	 Most	important	person.\n11.	 a)	Unless	you	know	that	first	names	are	accept -\nable	in	your	company.		\n	 b)	Use	the	person\'s	last	name	during	introduc -\ntions.\n12.	 Customer	is	an	important	person	because	cus -\ntomers	bring	money	into	the	company.\n13.	 a)	 The	person	you	wish	to	compliment	or	show	\nrespect	to	first.		\n	 b)	Use	the	name	of	the	older	person	first.\n14.	 Establish	eye	contact	with	the	person	to	whom	 you	are	talking.		Say	each	person\'s	name	clear -\nl y.\n15.	 Information	about	the	person	being	introduced.\n16.	 Right	for	the	situation;	Positive	about	the	per -\nson.  \n17.	 a)	 You	have	social	skills;	can	make	people	feel	\ncomfortable	and	friendly;	have	human	rela -\ntion	skills	to	keep	the	conversation	flowing	in	a	\npositive	direction. 	 b)	\nToday.		\n	 c)	So	skill	will	be	a	natural	part	of	your	person -\nality	in	a	future	career.\n18.	 Homework	(watch	others	make	introductions).'),(54863,12824,'searchwp_content','How To Make Introductions	\nWhen you are in the work world, you will be expected to know business et\riquette.  The word etiquette \nmeans rules of behavior based on:  a) tradition — what has been done in the past); b) efficiency — best \nway to do things, and c) logic   — what makes sense.  Another word for etiquette is manners.  \nBusiness etiquette affects how supervisors in the work world see you.  Good job skills is not\r all there is to \nbeing a successful worker.  Also important are:  a) getting along with others; b) using good manne\rrs, and \nc) tact — making others feel comfortable by saying and doing the rig\rht thing.  Supervisors prefer to \npromote workers who have both — good job skills and good business eti\rquette to \nhelp make co-workers and customers feel comfortable.\nIn business situations, if you forget to make an introduction, it is called a faux pas (French word for a\r social \nblunder or mistake in manners.  Pronounced \"foh paw.\").  Why are introductions important?  Introductions \nmake others feel comfortable and friendly — and makes the introducer \rimportant and business-like.  \nFor example, have you ever stood in a group of people you did not know w\rhile a friend chats with other \npeople in the group?  If it seems that everyone else knows each other, you may feel awkward and \nembarrassed.  Your friend may  think that you know the members of the group,  forgot to introduce you, or \ndoes not know how to introduce you to the group.  A person who has not been introduced may feel socially \ninvisible.  In addition, members of the group will be unsure how to talk\r to the person if they do not know \nwho he or she is.  Introductions make everyone feel comfortable and frie\rndly.  The person who makes the \nintroductions takes control of the situation   — and exercises the power of politeness — to help things move \nalong smoothly.  The main rule of introductions is to keep it simple and respectful.\nHOW TO MAKE INTRODUCTIONS.   Follow these four easy steps:\n1.	 Use	the	name	of	the	most	important	person	first.	  \n  The most important person is usually the person with the higher level jo\rb.  Use a person’s title such as \nMr., Mrs., Ms (pronounced Miz), Miss, Doctor, Professor, Captain, or other title before the person’s \nlast name.  Do not use first names unless you know that first names are acceptable in your company .  In \nsome companies, people use first and last names \nsuch as Joe Smith instead of Mr. Smith or Joe.  \nListen to how people are introduced at your \ncompany so that you will what to do.  \n  It is always safe to use person’s last name \n  (such as Mr. Smith).  Then, let the person being \nintroduced invite others to use his or her first \nname.\n \n  EXAMPLE:  \"Doctor Jones, I’d like you to meet \nMr. Smith.\"  (Then, Mr. Smith says, \"You can \ncall me Mike.\")	\nHow To Make Introductions (page 1 of 2)\n\nPermission to use with usworkworld.com subscription.  \nQUICK CHECK:	\nHow To Make Introductions (page 2 of 2)	\n There is one exception to this rule.  A customer (or client) is an important person because customers \nbring money into the company.  Therefore, when introducing a customer, use his or her name to start \nthe introduction.  EXAMPLE:  \"Mrs. Johnson, I\'d like you to meet my mana\rger, Mr. Brown.\"  \n  (Mrs. Johnson is the customer.)  If you do not know who has the higher level job and neither person \ris \na customer or client, use the name of the person you wish to compliment or show respect to first.  Or , \nto show respect for age, you may use the name of older \nperson first.  EXAMPLE:  \"Mr. Green, I’d like you to \nmeet my friend, Tom Brown.\"  (Mr. Green is 50 years \nold, and Tom is 23 years old.)\n2.  Establish eye contact with the person to whom you \nare talking.  Smile and look pleasant.\n3.  Say each person’s name clearly.  \n4.  If you have time, add information about the person \nbeing introduced.  EXAMPLE:  \"Mrs. Johnson, I’d \nlike you to meet Mr. Smith.  He is the manager of Steaks and Seafood Restaurant.\" Or, \"Mr. Green, I’d \nlike you to meet my friend, Tom Brown.  Tom is in my drafting class at Careerville High School.\"\nWhen adding information about person introduced, be sure the information\r is:  a) right for the situation; \nb) positive about the person.  The introduction show something about you, too.  It shows that you have:\r \na) social skills; b) can make people feel comfortable and friendly; c)\r have human relation skills to keep the \nconversation flowing in a positive direction.  Making introductions is a skill that you need to practice \nstarting today so that this skill will be a natural part of your persona\rlity in a future career. \n1.  On what 3 things are rules of behavior based?\n2.  What is another word for etiquette?\n3.  a) Besides job skills, what 3 other things are \nimportant for successful employees?  \n  b) Define \"tact.\"\n4.  Supervisors are more likely to promote \n  workers who have what 2 good things?  \n5.  What does \"faux pas\" mean?\n6.  For what 2 reasons are introductions important?\n7.  Give 3 reasons why a friend may not introduce \nyou to a group.\n8.  a) What do you think it means to be \"socially \ninvisible\"?  b) Introductions make everyone feel \nwhat 2 things?\n9.  What is the main rule of introductions?\n10.  Whose name should you introduce first? 11. \na) Do not use first names unless what?  \n  b) What is always safe?\n12.  Why is a customer’s name used first?  \n13.  a) When you do not know who has higher level \njob, and neither person is a customer, who \nshould you introduce first?       \n  b) How can you show respect for age?\n14.  What are steps #2 and #3 for introductions?\n15.  If you have time, what may you add?\n16.  When adding information about the person, \nabout what 2 things should you be sure?\n17.  a) What 3 things does the introduction show \nabout you?  b) When should you start practicing \nthe skill of making introductions?  c) Why?\n18.  Homework:  Watch others to see how \n  introductions are made.  Practice introducing \npeople whenever you have the opportunity.'),(54864,12825,'searchwp_content','Intelligence: IQ and EQ\nQUICK CHECK ANSWERS:\n1.  Academic intelligence.  b) Good grades in \nschool.\n2.  Know how to control and select correct actions \nfor your emotions.  Understand and deal cor -\nrectly with emotions and actions of others.\n3.  Raises, promotions; leaders such as supervisors \nand managers.\n4.  a) Through school and hired.\n  b) Promoted and through life.\n5.  Happiness, Sadness, Fear, Disgust, Anger, and \nSurprise. \n6.  1) remain calm; 2) think of an action plan; 3) \ntalk calmly to others about the problem; 4) \nsolve problem with words and actions that will \nnot offend others.\n7.  Social skills people skills, human relation skills.\n8. a)  Self-Awareness Skill — Recognize, know, \nand understand your emotions.\n b)  Self-Control Skill — Take control of your \nemotions, think of an action plan, then talk \nand act with others in positive way to solve the \nproblem.\n c)  Patience Skill  — Give up feelings to do \nsomething NOW.  .\n d)  Empathy Skill — Understand and respect \nhow other people think and feel about some -\nthing.  \n9.  Student\'s choice of 3 things.\n10.  How you act out your emotions.\n11.  Write down what you said and did in emotional \nsituations.  Write down what you can say or do \nnext time to improve. \n12.  a) How to talk and act from people who are \nliked.\n  b) How they talk, how they act, how they dress.\n13. Good-for-you-friends. 14. \nSo that you build strong emotional muscles for \nthe big situations.\n15.  You will watch and learn emotional intelligence \nfrom people and workers who are successful.\n16.  Eat healthy, drink plenty of water, exercise, get \nenough sleep every day.\n17.  a) The good that happened each day.  \n  b) Yourself for failures.\n  c) Failures.\n18.  a) Student\'s answer.\n  b) Student\'s opinion.\n19.  a) Student\'s answer.\n  b) Student\'s opinion.'),(54865,12826,'searchwp_content','Intelligence:  IQ and EQ	\nIntelligence: IQ and EQ (page 1 of 2)	\nIQ — ACADEMIC SMARTS (Intelligence Quotient)\nIQ is a measure of your academic intelligence  such as the ability to \nlearn, think, solve problems, and apply knowledge to situations.  \nStudents with high IQs get good grades in school.\nEQ — EMOTIONAL SMARTS (Emotional Quotient)\nEmotional intelligence includes two skills: 1) Know how to control \nyour emotions and select correct actions.  2) Understand and deal \nwith emotions and actions of others.  Workers with good EQ skills \nGET raises, promotions, and BECOME leaders such as \nsupervisors and mangers in the work world.\nEXPERTS SAY — \nIQ gets you through school and gets you hired into a job. \nEQ gets you promoted in a job and gets you through life.\nWHAT ARE  EMOTIONS?\nEmotions are feelings that give you information about what \nis happening and how to act.  The basic emotions are \nHappiness, Sadness, Fear, Disgust, Anger, and Surprise. \nAt the right, see Plutchick\'s Wheel of Emotions.  \nDO EQ SKILLS HELP ME?\nEQ skills make you \"emotionally aware.\"\nEmotional awareness allows you to: 1) remain calm; 2) think of an action plan; 3) talk calmly to others\r \nabout the problem; 4) solve problem with words and actions that will no\rt offend others.  EQ skills are also \ncalled social skills, people skills, and human relation skills.\nTYPES OF EQ SKILLS\n1.  Self-Awareness Skill — Recognize, know, and understand your emotions.\n2.  Self-Control Skill — Take control of your emotions, think of an action plan, \nthen talk and act with others in positive way to solve the problem.\n3.  Patience Skill  — Give up feelings to do something NOW.  For example, give up urge to scream to take \ntime to calmly think of an action plan and what you need to say and do t\ro solve the problem peacefully \nand successfully.  Patient people are able to endure a difficult situation with \ncalmness and clear thinking.\n4.  Empathy Skill — Understand and respect how other people think and feel \nabout something.  A saying about empathy is:  Walk a mile in my shoes (or \nlife) before you judge me.\n\nPermission to use with usworkworld.com subscription.  	Intelligence: IQ and EQ (page 2 of 2)	\nQUICK CHECK:\n1. a) Of what is IQ a measure?  b) What do \n  students with high IQ get at school?\n2.  List the 2 skills of EQ.\n3.  What 3 things do workers with good EQ skills \nget and become?\n4.  a) What 2 things does IQ get you?  \n  b) What 2 things does EQ get you?\n5.  List the 6 basic emotions.\n6.  List 4 things \"emotional awareness\" allows you \nto do.\n7.  What are EQ skills also called?  List 3.\n8.  Write down a definition of the following skills:\n  a) Self-awareness skill.  b) Self-control skill.\n  c) Patience skill.  d) Empathy skill.\n9.  List 3 things you can do with good EQ skills.\n10.  What makes emotions good or bad?\n11.  What 2 things do you need to write in a journal?\nTHINGS YOU CAN DO — WITH GOOD EQ SKILLS\nThink clearly under pressure — Make good decisions —Solve problems\r —Teach and encourage others —\nCreate happiness —  Speak with a kind sense of humor — Be a team w\rorker — Build friendships — \nDeal with people and problems just like a good supervisor needs to do. \nHOW DO I PRACTICE EQ SKILLS?\n1.  Understand that your emotions are not bad.  What makes your \nemotions good or bad is how you  act out your emotions.\n2.  In a journal,  write down:  a) What you said and did during an \nemotional situation.  b) Write down what you can say and do next \ntime to improve.  \n3.  Watch people who are liked  to learn.  Watch how they talk — Watch how they act — Watch their      \nfacial expressions (such as smiles) — Watch how they dress.  Make successful people your mentors \n(your teachers).   Mentors can be family member, teacher, secretary, proctor, counselor, janitor, or other \nstudents\n4.  Keep good-for-you friends.  Avoid people who cause you problems, and cause you to say words and \ndo actions that are not really your personality.  Keep friends that allow you to be a good you.   \n5.  Practice self-control everyday with little situations so that you  build strong emotional muscles for the \nbig situations.\n6.  If your family is dysfunctional (always fighting), promise yourself that you will \"watch and learn\"   \nemotional intelligence from other successful people and workers who are \raround you. \n7.  Eat healthy, drink plenty of water, exercise, and get enough sleep every day to nourish your body, brain, \nand emotional nerve circuits.\n8.  Remember the good that happened each day.  Forgive yourself  for failures; then forget your failures.\n12.  a) Why do you need to watch people who are \nliked?    b) List 3 things to watch.\n13.  What types of friends do you need to keep?\n14.  Why do you need to practice self control ?\n15.  If your family is dysfunctional, what do you \npromise yourself?\n16.  List 4 things you can do to nourish your body, \nbrain, and emotional nerve circuits.\n17.  a) What do you remember?  b) What do you \nforgive?  c) What do you forget?\n18.  a) Do you think you can learn to be a patient \n  person, like a manager, and think before you \nact?  b) Why do you think a manager needs to \nbe a patient person?\n19.  a) Do you think you can learn empathy skills, \nlike a manager, to understand how others think \nand feel?  b) Why do you think a manager needs \nempathy skills?'),(54866,12827,'searchwp_content','JOB CORPS\nQUICK CHECK ANSWERS:\n1.  a) 1964.\n  b) President Lyndon Johnson.\n  c) War on Poverty.\n2.  a) 125 Job Corps Centers.\n  b) Over 60,000 young people trained yearly.\n3.  Students\' example of 5 career paths.\n4.  Location that offers the career path they want.\n5.  a) Student\'s opinion.\n  b) Student\'s reason.\n6.	 Curfews;	uniforms	worn;	no	drugs;	no	conflicts.\n7.  About 80% graduate.\n8.  Student\'s opinion.\n9.  Hard work, focus, commitment, motivation.\n10.  16-24 years old; in need of job skills; no court \ndates	or	outstanding	fines;	low	income.\n11.  Person receives public (government) assistance \n(money); person earns poverty level income.\n12.  18-year-old high school dropout;belongs to \nminority group; never held full-time job. \n13.  Reading, writing, listening, talking.\n14.  a) Student\'s opinion.\n  b) Reason for opinion.\n15.  a) How to read signs, schedules, dictionary, \ncatalogs, maps graphs, charts, forms.\n  b) Know same meaning, opposite meaning, cor -\nrect word for situation.\n  c) Can present details of event in correct order.\n  d) Can present summary of situation, support -\ning evidence, fact versus opinion, each person\'s \npoint of view.\n16.  Student\'s opinion.\n17.  Student\'s opinion.\n18.  Student\'s opinion.\n19.  a) Carpenters are taught how to measure and cut \nwood.\n  b) Truck drivers are taught how to measure a \ntruck\'s	cargo	area	and	how	many	boxes	will	fit.\n20. www.jobcorps.gov'),(54867,12828,'searchwp_content','JOB CORPS	\nJob Corps (page 1 of 2)	\nHISTORY OF JOB CORPS\nJob Corps was created in 1964 by President Lyndon \nJohnson as part of Johnson’s War on Poverty. The \nfirst Job Corps Center was built by Sargent Shriver, \nmember of the Kennedy family. Today, there are \n125 Job Corps Centers in the U.S. that offers free \njob training to over 60,000 young people each year. \nMost, but not all, Job Corps Centers provide room \nand board (housing and meals) during job training \nthat takes 8 to 24 months to complete.\nWHAT JOB TRAINING IS OFFERED?\nJob Corps Center train young people for jobs in 73 career paths such as office, automotive, construction, \nrestaurant, culinary arts (cooking), warehousing (shipping and receiving), truck driving, manufacturing \n(factory jobs), maintenance and repair, forestry, landscaping, security services, child development, nursing, \nmedical assistant, dental assistant, pharmacy assistant, forestry , and more. Young people enroll in the Job \nCorps location that offers career path they want.  In addition, students will earn their high school diploma. \nWHAT IS LIFE LIKE AT A JOB CORPS CENTER?\nMost students live at the Job Corps Center in apartments or dorms with roommates. Some students may \nlive at home during the training if the Job Corps Center does not provide housing.  Child care is provided \nfor students with children. Students train and work in a strict environment similar to the military with rules:  \na) Curfews — rule requiring one to be indoors before certain time at night — must be followed.  \nb) Uniforms are worn.  c) No drugs allowed.  d) No conflicts allowed.  Job Corps dorms, meals, clothing, \nand training are free for students. Like the military, Job Corps requires hard work, focus, and motivation \nfor students to succeed. About 80% of students graduate from Job Corps and move on to careers, advanced \ntraining in college, or join the military.\nHOW DOES A YOUNG PERSON QUALIFY TO JOIN THE JOB CORPS?\nA young person must:  1) Be 16 to 24 years old.  2) In need of job skills.  2) No court dates or outstanding \nfines such as tickets.  3) Low income.   Low income is defined as: a) Receives public, that is government, \nassistance (money); or  b) Earns poverty level income (earns less than $12,880 yearly for one person in \n2021; and less than $17,420 yearly for a 2-person family). If a young person lives in home with parents \nor relatives, income of those parents or relatives is used to qualify as low income.  If a young person lives \nin an apartment alone or with friends — and no adult claims this young person on their \nincome tax return — the income of the only the young person is used to qualify .\nWHAT IS THE AVERAGE JOB CORPS STUDENT LIKE?\nThe average Job Corps student is an 18-year-old high school dropout who reads at the \nseventh-grade level; belongs to a minority group; and has never held a full-time job.\nMore than 34% of Job Corps students are from families on public assistance.  	\nMy\nCareer Path\n\nPermission to use with usworkworld.com subscription.  	Job Corps (page 2 of 2)	\nQUICK CHECK:\n1. a) In what year was Job Corps created?  \n  b) By whom? c) As part of what? \n2.  a) How many Job Corps Centers are there today?  \n  b) How many young people are trained yearly?\n3.  List examples of 5 career paths.\n4.  In what Job Corps location do youngsters enroll?\n5.  a) Would you enjoy living in a dorm during job \ntraining? b) Give a reason for your answer.\n6.  List 4 military-like rules that must be followed.\n7  What percent of Job Corps students graduate?  \n8.  What do you think happened to those who don\'t?\n9.  List 3 things required for students to succeed.\n10. List 4 things needed to qualify for Job Corps.\n11.  List 2 ways to define low-level income.\n12. Describe the average Job Corps student.\n13. List 4 communication skills.\nDOES JOB CORPS INCLUDE ACADEMIC TRAINING?\nYes!  A person is not a good worker without some math and \ncommunication skills — reading, writing, listening, and talking. \nJob Corps students are taught academic skills needed for the work \nworld. For example, students must meet standards that include:  \n1) Read Graphic Information — know how to read signs, \nschedules, dictionary, catalogs, maps, graphs, charts, and forms.  \n2) Understand Words — know same meaning, opposite meaning, \ncorrect word for situation.  3)  Recall Information — can \nremember details of event in correct order.  4) Do Critical Thinking — can present summary of situation, \nsupport evidence, know fact versus opinion, and each person\'s point of view .  \nCommunication skills also include:  a) How to listen and talk to \ncustomers, coworkers, and supervisors.  b) How to write correct \ne-mails, texts, and letters for the work world.  c) How to use \ncommunication skills to avoid conflicts.   d) How to use \ncommunication skills to resolve (fix) conflicts and deal with \ndifficult customers.  \nJob Corps students meet standards in math that include:  add, subtract, multiply , divide, percent, volume, \npaycheck math, how to manage money, and banking.  Also, math required for each career paths is taught.  \nFuture carpenters are taught how to measure and cut wood.  Future truck drivers are taught how to measure \na truck\'s cargo area and how many boxes (like 36\" by 24\") will fit in their truck.\nHOW DO I APPLY FOR JOB CORPS TRAINING?\nCall 1-800-733-JOBS (5627) or visit www.jobcorps.gov to find the Job Corps Center near you and apply.	\n14. a) In which communication skill do you think  you do best:  read, write, talk, or listen?\n  b) Give a reason for your answer.\n15. a) To read graphic information, what must  students know?  b) To understand words, what \nmust students know?  c) To recall information, \nwhat must students present?  d) To do critical \nthinking, what must students present?\n16. Why do you think it is important to teach \n  students how to listen and talk to customers?\n17. Why do you think it is important to teach \n  students how to write correct texts for work?\n18. Why do you think it is important to teach \n  students how to use communication skills to \navoid conflicts at work?\n19. Give an example of what: a) Future carpenters  are taught.  b) Future truck drivers are taught.\n20. What website address may you visit to apply?'),(54868,12829,'searchwp_content','Job Corps Skills Training\nQUICK CHECK ANSWERS:\n1.  Government job training program for low in -\ncome young adults.\n2.  a) Work Task Skills and Personal Success \nSkills.\n  b) Work Task Skills are actual skills you need \nto do jobs such as carpenter; Personal Success \nSkills are skills you need no matter what job \nyou have.\n3.  a) Student\'s choice of 3 things.\n  b) Correct ways of doing things.\n  c) Good customer service and correct sales \nskills.\n  d) When unsure rather than remain confused.\n	 e)	Not	gossiping	and	keeping	information	confi -\ndential.\n4.  a) Student\'s choice of 3 things.\n  b) Find solutions.\n	 c)	 Talking	out	situation	with	others	to	find	a	\ngood win-win solution that everyone thinks is \nfair.\n  d) So that these emotions do not wrongly affect \nothers or the job.\n5.  a) Student\'s choice of 3 things.\n	 b)	Recover	quickly	from	difficult	situation.	\n  c)  Not getting a \"big head\" or think you are bet-\nter than others.\n  d) I am a good person.\n  e) I am a worthy person.\n6.  a) Student\'s choice of 3 things.\n  b) mynextmove.org\n  c) Visit employers to ask for job applications.\n  d) Student\'s opinion.\n  e) Student\'s choice of 3 skills.\n7.  a) Solve problems, create friendships, avoid \nconflicts.\n  b) They are heard and understood.\n8.  Student\'s choice of communication skill for (a) \nto (e).'),(54869,12830,'searchwp_content','Job Corps Skills Training	\nJob Corps Skills Training (page 1 of 2)	\nJob Corps is a government job training program for low income young adul\rts.  Job Corps requires students \nlearn skills in two areas:   1) Work Task Skills are the skills you use to do jobs such as carpenter (cut \nlumber), hair stylist (give perms), or plumber (connect pipes).   2) Personal Success Skills are your \npersonality skills you use in all jobs (positive attitude, getting to w\rork on time, doing a good job).  This \nlesson describes the Personal Success Skills that Job Corps students are\r required to learn \nbefore graduatIon.   \n   \nWorkplace Relationship Skills — Job Corps Graduates will know how to — \n•  Talk and act correctly around coworkers and supervisors.\n•  Deal with workplace situations in an honest and responsible way.\n•  Follow workplace rules and procedures (correct ways of doing things) i\rncluding good \nattendance, being on time, and dressing correctly for the job.\n•  Know and follow safety rules.\n•  Support the company’s goals (such as good customer service and correct sales skills).\n•  Keep good, positive working relationships coworkers, work team members, \rand supervisors.\n•  Follow directions of supervisors.  Ask supervisor questions when unsure rather than remain confused.\n•  Create trust by not gossiping, and keeping information confidential (such as customer\'s cell number).\nSocial Relationship Skills — Job Corps Graduates will know how to —  \n•  Get along with others on the job.\n•  Do his/her fair share of the work when working in teams.\n•  Show respect to all cultures, viewpoints.  Build friendships with those \rof different backgrounds, ages.\n•  Resolve (finds solutions to) situations with negotiation (talking out situation with others to find a good \nwin-win solution that everyone thinks is fair). \n•  Know how to adjust to changing situations (for example, when supervisor\r request work be done in a \ndifferent way or using different tools). \n•  Deal with emotions such as sadness, depression, and \nanger successfully  so that these emotions do not wrongly \naffect others or the job.\n•  Recognize conflict.  Think of ways to deal with conflict. \nKnow where to find help to deal with conflict.  Practice \nways to find solution for conflicts. \nPersonal Growth Skills — Job Corps Graduates will — \n•  Do actions that create self-confidence — and keep habits that create success. \n•  Make good decisions.  Use problem-solving skills to overcome difficult situations.\n•  Use resilience (recover quickly from difficult situation). \n•  Act with humility (not getting \"big head\" or think you are better\r than others) when receiving positive \n(good) feedback from supervisors.\n•  Keep a healthy lifestyle — eat healthy, exercise, get enough sleep, keep a happy personality, avoid risky \nbehavior, and do not get involved with drugs.\nAdapted Summary of Job Corps Success Skills Standards\n\nSuccess Skills Standards (page 2 of 2)	\nQUICK CHECK:\n1. What is Job Corps?\n2.  a) Job Corps requires students to learn skills in \nwhat 2 areas?  b) Describe difference between \nWork Taks Skills and Personal Success Skills.\n3.  Workplace Relationship Skills.  a) List your \nchoice of 3 things Job Corps Graduates will \nknow how to do.  b) Define \"procedures.\"  \n  c) Give 2 examples of company\'s goals.  \n  d) When do you ask questions?  e) How do you \ncreate trust?\n4.  Social Relationship Skills.  a) List your choice \nof 3 things Job Corps Graduates will know how \nto do.  b) Define \"resolve.\"  c) Define \n  \"negotiation.\"   d) Why must you learn to deal \nwith your emotions?\n5.  Personal Growth Skills.  a) List your choice of \n3 things Job Corps Graduates will know how to \ndo.  b)  Define \"resilience.\"  c) Define \n  \"humility.\"  d) What do you think when you \nhave self-respect?  e) What do you think when  you have positive self-esteem?\n6.  Career Planning Skills.  a) List your choice of \n3 things Job Corps Graduates will know how to \ndo.  b) What is the address of one internet site \nto use for job research?  c) Define \"cold calls.\"   \nd) Why do you think it is important for you to \nknow how to correctly leave a job?  \n7.  Communication Skills.  a) Graduates will know \nhow to use good communication skills to do \nwhat 3 things?  b) What do you let others know \nwhen you show listening skills?  	\nListen, Talk, Read, Write, Body Language \n8.  List one type of worker who needs to use the \nfollowing communication skills on the job:  \n \n  a) Listen to people?  b) Talk to people?  \n  c) Read directions?  d) Write reports?  \n  e) Why is it important for singers to match \ntheir body language with the songs they \nsing?	\n•  Act with self-respect (by thinking — I am a good person) and act wi\rth    \npositive self-esteem (by thinking — I am a worthy person). \nCareer Planning Skills — Job Corps Graduates will —\n1.  Know how to set short- and long-term career goals.\n2.  Know how to do job research using:  a) Internet —  mynextmove.org         \nb) community resources such as high school or community college Career \r\nCenters;  c)  CareerOneStop Centers (in the local city or on the inter\rnet).\n3.  Know how to find job openings using the internet.\n4.  Know how to make cold calls (visit employers to ask for job application\r).\n5.  Know how to act during an interview — and how to answer interview que\rstions.   \n6.  Know how to create a resume, cover letter, and find personal references.\n7.  Know how to correctly leave a job.\nCommunication Skills —  Job Corps Graduates will —\n•  Know how to use good communication skills to:  a) solve problems;  b) \rcreate \nfriendships;  c) avoid conflicts.  \n•  Use correct words when talking to people in person or on the phone. \n•  Express ideas using spoken words, written words, and nonverbal body lang\ruage.\n•  Give directions about how to do something to others.\n•  Show listening skills to let others know that they are heard and underst\rood.'),(54870,12831,'searchwp_content','Soft Skills: The L-Skills\nQUICK CHECK ANSWERS:\n1.  a) More raises, promotions, invitations.\n  b) Likability is a skill that must be learned.\n  c) With practice.\n2.  a) As if they are the most important person in \nthe world.\n  b) Because people see how you treat others, \nand people know that you will treat them as an \nimportant, valuable respected person also.\n3.  a) To look at a person when they are talking to \nyou and to look at the person when you are talk -\ning to them.\n  b)  Know that you are a good and helpful per -\nson \n4.  a) Using their name.\n  b) Commit, Concentrate, Repeat, Mental Match.\n  c) I\'m sorry; I missed your name. Can you give \nit to me again?\n  d) I\'m sorry; Can you spell your name for me?\n  e) Immediately; silently; when leaving; write \ndown afterwards in contacts.\n  f) The person and a picture.\n5.  a) Feel good party in your brain.\n  b) Happy around you and at ease.\n6.  a) Listening to the person; watching the person; \nunderstanding what the person is saying.\n  b) Being silent and being a good listener.\n7.  a) In now time.\n  b) Pay attention, focus.\n8.  a) Getting others to talk.\n  b) You care.\n  c) People like you.\n9.  a) Service: open door for another.  \n  b) Emotional value: We missed you yesterday.  \n  c) Social value: introducing the person to oth -\ners.\n10.  a) Anger, sadness, fear, surprise.\n  b) Think clearly, look for the best, and do what \nis right.\n  c) For your calm inner peace.	\n11. a) Accept delays without getting stressed.\n  b) Not giving up.\n  c) Kindness to others.\n12.  a) A person who reveals secrets about others \nwithout that person\'s permission.\n  b) They can be themselves with you, and do not \nhave to hide who they really are.'),(54871,12832,'searchwp_content','SOFT SKILLS — THE L-SKILLS	\nSoft Skills: The L-Skills (page 1 of 2)	\nSuccessful people try daily to improve their L-Skills or Likable Skills.\r  When you have \nL-Skills, you get more raises, promotions, and invitations..  L-Skills d\ro not come naturally \nto most people  because like-ability is a skill that must be learned.  How can you learn \nL-Skills?   With practice , L-Skills become easy and part of your personality!  Here are \neleven tips to help you learn L-Skills — Remember, L-Skills will help you earn \npromotions, raises — and help you become a high-paid manager someday. \nTIP #1 — Treat every person as if they are an important person in the world.  People will feel \ncomfortable around you because:  a) people see how you treat others, an\rd — b) people know that you will \ntreat them as an important, valuable, respected person also.\nTIP #2 — Make eye contact.   Eye contact is to look at a person when they are \ntalking to you,  and when you are talking to them.  Making eye contact shows that \nyou have confidence (know that you are a good and helpful person).  Confidence lets \nothers know that you can be trusted.  \nTIP #3 — Call people by name.  Make others feel important by using their name.    \nTo remember names:   a) COMMIT:  Make a decision to remember names.  \nb) CONCENTRATE:  Pay attention to hear the person’s name.  If you do not hear \nthe name, say, \"I’m sorry; I missed your name.  Can you give it to me again?\"  If you \nstill do not understand the name, say, \"I’m sorry; Can you spell your name for me?\"  \nc) REPEAT:  Repeat the person’s name immediately: \"Nice to meet you Michael. \nI am Jason.\"  Repeat the name silently to yourself.  Repeat the person’ s name when \nleaving: \"Nice to meet you Michael.\"  Write down the person’s name afterwards in your contacts.  \nd) MENTAL MATCH:  Make a mental match between the person and a picture.  For example:  For\r \n\"Michael,\" remember Michael standing next to Michael Jordon; Michael speaking with microphone; or \nmonkey on Michael’s shoulder.  (Do not tell the person about the picture you use to help you remember!)\nTIP #4 — Smile when speaking to others.  When you smile, you throw a little \"feel good\" party in your \nbrain.  Your natural, warm smile allows people to feel happy around you and to feel at ease (relaxed).  In \naddition, smiling makes you more good-looking.\nTIP #5 — Pay attention to (focus on) the person who is talking to you.\r   Focus is: \n1) listening to the person; 2) watching the person; 3) understanding \rwhat the person is saying.  \nLikeable people enjoy speaking, but do not need to be the center of atte\rntion.  Likable people \nknow the importance of  being silent and being a good listener.  Likeable people live in the \n\"now\" time — not the past or future.  Pay attention, focus, to put yo\ru in \"now\" time.\nTIP #6 — Ask questions.   Likeable people are good at getting others to talk!  Therefore, likable people are \ngood at asking questions that help others start talking.  Questions show\r you care.  When you care, people \nlike you.\n\nPermission to use with usworkworld.com subscription.  	Soft Skills: The L-Skills (page 2 of 2)	\nQUICK CHECK:\n1. a) What 3 things do you get when likable?  \n  b) Why do L-Skills not come naturally?  \n  c) With what do L-Skills become easy?\n2.  a) How do you treat every person? b) For what \n2 reasons will people feel comfortable around \nyou?\n3.  a) What is eye contact?  b) What is confidence?\n  c) What 2 things does eye contact show?\n4.  a) How do you make others feel important?\n  b) List the 4 steps to remember names (a-d).\n  c) If you do not hear a name, what can you say?  \nd) If you still cannot understand the name, what \ncan you say? e) Describe the 3 times you repeat \nthe name, and the one time you write the name.\n  f)  Between what do you make a mental match?\n5.  a) What do you throw when you smile?  \n  b) How does a warm smile allow people to feel \nTIP #7 — Add value.  Most people think, \"What have you done for me lately?\"  \nSo, try to add value — a)  Service value such as opening a door for a person \ncarrying packages, or saying, \"I am going to get a bottle of water, would you like \none also?\"   b) Emotional value by supporting others, such as \"We missed you \nyesterday\" or \"I am sorry that you had an accident.\"   c) Social value by introducing \nthe person to others, and including the person in future events, if poss\rible.\nTIP #8 — Take responsibility.  Likeable people admit if they make a mistake, and do not blame others. TIP #9 — Don’t get your feathers ruffled.  Likeable people keep emotions \n(anger, sadness, fear, surprise) under control.  Controlling your emotions sends a \nsignal that you think clearly, look for the best, and do what is right.  Others like \nyou for your calm, inner peace.  \nTIP #10 — Show patience.  Patience is the skill to accept delays without getting stressed or losi\rng your \ntemper.  Patience is working on a project with calm endurance (not giving up).  Patience is a form of \nkindness to others because it keep other people calm.  \nTIP #11 — Speak positive about others.  Likeable people will talk about others in \na positive way.  Likeable people are not gossipers.  Gossiper is defined as a person \nwho reveals secrets about others (faults and embarrassing details) without that \nperson\'s permission.  Speaking positive and not gossiping, lets people k\rnow: \na) they can be themselves with you, and b) do not have to hide who the\ry really are. 	\naround you?\n6.  a) List the 3 parts of focus.  b) Of what 2 \n  things do likable people know the importance?  \n7.  a) Where do likable people live?  b) What do \nyou do to put you in now time?\n8.  a) What is the likable person good at?  b) What  \ndo questions show? c) What happens when \n  you care?\n9.  Describe how you show: a) service value.  \n  b) emotional value.  c) social value.\n10. a) List 4 emotions likable people keep under \n  control.  b) List 3 signals controlling emotions \nsends.  c) For what will others like you?\n11.  a) Define patience.  b) Define endurance.  \n  c) Patience is a form of what?  \n12. a) Define gossiper.  b) What 2 things do you let  people know by speaking positive and not \n gossiping?'),(54872,12833,'searchwp_content','Late Again? Causes\nQUICK CHECK ANSWERS:\n1.  a) 15% to 20%.  b) Long-term or happening for \nyears.\n2.  Face embarrassment when others think the per -\nson as a problem; are greeted with unfriendly \nglances, rolling eyes, and sarcastic remarks; \ncreate anxiety thinking up excuses.\n3.  Late-comer\'s excuses and doing all the work \nuntil the late worker arrives.\n4.  a) Tests of Empathy, Self-Esteem, and Self-\nDiscipline.  \n  b) Ability to feel what others are feeling.  \n  c) Feelings of positive self worth. \n   d) Ability to control one\'s thoughts and actions.\n5.  a) Tests of Anxiety and Distractibility.  \n  b) Feelings of worry, stress, nervousness.  \n  c) Attention jumps from topic to topic blocking \nskill of concentration.\n6.  Fooling yourself with excuse making for your \nlack of social skills.\n7.  Blame events, blame other people, deny the \nproblem.\n8.  Seeing tardiness as your problem and correcting \nit.\n9.  Will power (or power within).\n10.  Skill to know what you need to do, and to do it \nwhether you feel like it or not.\n11.	 a)	Life	is	a	conflict	between	short-term	wants	 and long-term goals.  \n  b) Student\'s example of short-term want and \nlong-term goal.\n12.  By the actions you take today.\n13.  a) Chemical the body produces when faced with \na stressful situation.  \n  b) Fully alive, able to think clearer, super en-\nergy to meet deadlines.  \n  c) Harms your health and creates unhealthy \nrelationships as others feel your stress.\n14.  a) Little jobs such as check messages, feed dog, \nwater plants.  	\n  b) Rest, gather thoughts, plan, focus. \n15.  a) Failure to judge time correctly.  \n  b) Lateness is due to a person\'s lack of thinking \nskills to judge how long a task will take.  \n  c) Lateniks think time goes slower than time \nreally does;\n  d)  Late.\n16.   Do not care about feelings of others; like the \nattention of arriving late; want to prove power \nover others; have narcissistic personalities.  \n17.  Think they are better than others.\n18.  Student\'s opinion.\n19.  a) Student\'s opinion.\n  b) Reason for opinion.'),(54873,12834,'searchwp_content','Late Again?  Causes (page 1 of 2)	\nLate Again?  Causes	\nIs lateness common?\nExperts estimate that 15% to 20% of people develop habits of chronic (l\rong-term or happening for years) \nlateness or tardiness.  Chronic tardiness affects all people — young and old.\nHow does tardiness affect a person?\nLate-comers to appointments, meetings, and work shifts:  1) Face embarrassment \nwhen others, who show up on time, begin to think the person has a proble\rm.  \n2) Are greeted with unfriendly glances, rolling of eyes, and sarcastic rema\rrks such \nas, \"We\'re glad you can  finally join us.\"  3) Create anxiety (stress) inside themselves \nthinking of excuses for tardiness: \"The traffic held me up.\"  \"I could not find my \nkeys.\"  Coworkers become tired of the late-comer\'s excuses, and become t\rired of \ndoing all the work until the late worker arrives.  \nPsychologists found that people who are always late:  1) Score lower on\r Tests of Empathy (ability to feel \nwhat others are feeling); lower on Tests of Self-Esteem (feelings of positive self worth); and lower on Tests \nof Self-Discipline (ability to control one\'s thoughts and actions).  2\r) Score higher on Tests of Anxiety \n(feelings of worry, stress, nervousness) and higher on Tests of Distractibility (attention jumps from topic to \ntopic blocking the skill of concentration).  \nTardiness affects the way others see you and the way you see yourself.  Employers fire workers who are \noften tardy.  Employers do not give raises and promotions to workers who are often \rtardy.  \nWhat causes chronic tardiness? \n1) Rationalizing (Fooling Yourself with Excuse Making):  The tardy person may  blame events (\"The \ntraffic was terrible today\").  The tardy person may  blame other people (\"Wow. I am only 15 minutes late. \nWhy is the boss so angry?  He must have an anger problem.\").  The tardy person may  deny the \nproblem (\"Hey, we all need to learn how to be flexible\").  Excuse making leads you to think that you have \ngood social skills when your actions prove to others that you have \nno social skills.  Excuse making prevents you from seeing tardiness \nas your problem and correcting it.\n2) No Self-Discipline:  Another word for self-discipline is will \npower (or power within).  Self-discipline gives you the skill to know \rthat you need to do something, then \ndo it — even if you do not feel like doing it.  Life is a conflict between — SHOR T TERM WANTS and \nLONG TERM GOALS.  Examples of short term wants:  I want to smoke.  I want to call in sick today.   Examples of long term goals:  I want to improve my health so I will not \nsmoke.  I want to get a raise so I will not call in sick unless I am really sick.     \nThe road you walk tomorrow will be set by the actions you take today!  \nSelf-discipline helps creates a smooth freeway for your work world life.\n\nLate Again? Causes (page 2 of 2)	\n3) Thrill Seeking.  Some people enjoy the rush of adrenaline (chemical the body \nproduces when faced with stressful situation).  The adrenaline rush and stress from \nrunning late makes some people  feel fully alive, clear thinking, and have super \nenergy to meet deadlines.   Adrenaline rush and stress only make you think you are \nthinking better when you are not.  Adrenaline rush and stress: 1) harms your health \n(blood pressure and heart) and 2) creates unhealthy relationships as \rothers feel your \nstress.  A better way to create positive \"feel-good\" chemicals in your body is to \r\nparticipate in exercise programs, tennis, dance, yoga, swimming, or work\routs.       \n4) Busy Bee.  On the way out the door, you stop to do little jobs (check messages, feed dog, water plants) \nuntil you discover you are late to work again.  Or, you think that arriving early is a waste of time so you try \nto squeeze in little jobs before leaving for work.  Think of extra time before a work shift as valuable time.  \nYour body\'s biorhythms (physical, emotional, and mental activities) wor\rk best with a short rest before a \nbusy day.  When you arrive early, you can rest, think, plan, and focus so that you are your best self th\rat day.\n5) Planning Fallacy (failure to judge time correctly):  Psychologists say lateness is due to a person\'s \nlack of thinking skills to judge how long a task will take (such as eat\r breakfast, get dressed, drive to work).  \n\"Late-arrivers tend to judge time differently than their on-time friends,\" says Dr. DeLonzor, author of \nNever Be Late Again.  When people were asked to read a book for 90 seconds, \"early birds\" stop\rped before \n90 seconds, but \"lateniks\" put their book down well after 90 seconds.  Also, Dr. Conte, psychology \nprofessor, found that on-time people estimated one minute (60 seconds) took 58 \rseconds, but relaxed \npersons estimated one minute took 77 seconds.   Lateniks think time goes slower than time really does, \nso lateniks will always be late!\n6) I Don\'t Care Attitude.  Always late people may have an \"I Don\'t Care\" attitude because they:  \n1) Do not care about feelings and lives of others, or  2) Like the att\rention of arriving \nlate, or  3) Want to prove power over others by delaying the meeting until they arrive\r, \nor  4) Have narcissistic personalities (think they are better than oth\rers).  \nQUICK CHECK:\n1.  a) What percent of people develop habits of \nchronic lateness?  b) Define chronic.\n2.  List 3 ways that tardiness affects late-comers?\n3.  Of what 2 things do coworkers become tired?\n4.  People who are always late:  a) Score lower on \nwhat 3 tests.  b) Define empathy.  c) Define \n  self-esteem.  d) Define self-discipline.  \n5.  Tardy people:  a) Score higher on what 2 tests?  \nb) Define anxiety.  c) Define distractibility.\n6.  Define rationalizing.\n7.  What 3 things may tardy people blame or deny?\n8.  What does excuse making prevent?\n9.  What is another word for self-discipline?\n10.  What skill does self-discipline give to you?\n11.  a) Life is a conflict between what?  b) Give one  example of short-term want and long-term goal.\n12.  By what is the road you walk tomorrow set?\n13.  a) Define adrenaline.  b) What 3 things does \nrunning late make some people feel?  c) What 2 \nthings does stress do to your body?  \n14.  a) Describe what a busy bee stops to do.  \n  b) When you arrive early, what 4 things do you \nhave time to do?\n15.  a) Define planning fallacy.   b) What do \n  psychologists say?  c) What do lateniks think?\n  d) So what will lateniks always be?\n16.  List 4 reasons for an \"I Don\'t Care\" attitude.\n17.  Define \"narcissistic\" personality.\n18.  a) Which of the 6 reasons for tardiness do think \ntardy people use the most? \n19.  a) Do tardy people make you angry?  \n  b) Give a reason for your answer.  \nPermission to use with usworkworld.com subscription.'),(54874,12835,'searchwp_content','Late Again?  Fixes\nQUICK CHECK ANSWERS:\n1.  15% to 20%.\n2.  Your time is more valuable than the time of the \nperson you made wait for you.\n3.  That your time is more valuable than the com -\npany\'s time.\n4.  Fire workers. Do not give raises and promo -\ntions.\n5.  a) To give your mind a correct picture of the \ngood things about being on time. \n  b) Al the good that come with being on time, \nand how each helps you, your friends, cowork -\ners, supervisor, your career.\n6.  a) Snooze.  \n  b) Going to be too late.\n7.  Time each morning task.  Add measured time \nfor each task to get the total time it takes to \nprepare for work.  Add 30 extra minutes.  Use \ntotal time to figure out the exact time to get up \nand exact time to walk out the door for work.\n8.  To remind you of the time to start a morning \nactivity so that you get to work on time. \n9.  Student\'s choice of 3 such as: Get food ready, \nlay out clothes, pack purse or bag.\n10.  a) Table near the door.  \n  b) Student\'s description of how to use a launch \npad.\n11.  a) Large bowl on a table.  \n  b) Student\'s opinion.\n12.  a) Activity eats up time in your morning rou -\ntine.  \n  b) Ignore messages, bring watch on your walk, \nvisit hairstylist for an easy-care hair style. \n13.  Student\'s opinion of reward.\n14.  a) Imagine you as a punctual on-time person.  \nb) Student\'s example of 2 visualizations.\n15.  a) Student\'s opinion.\n  b) Reason for opinion.\n16.  a) Student\'s 30-word essay.\n  b) Student\'s opinion.'),(54875,12836,'searchwp_content','Late Again?  Fixes (page 1 of 2)	\nLate Again?  Fixes	\nIs lateness common?\nExperts estimate that 15% to 20% of people develop habits of chronic (l\rong-term \nor happening for years) lateness or tardiness. Chronic tardiness affects all types of \npeople — young and old.  Tardiness affects the way others see you and the way \nyou see yourself.  Arriving late is a way of saying that your time is more valuable \nthan the time of the person you made wait for you.  Employers do not bel\rieve that \nyour time is more valuable than the company\'s time.  Employers fire workers who \nare often tardy.  Employers do not give raises and promotions to workers who are \noften tardy.  To help break the habit of tardiness, here are some ideas:\nTips to Prevent Tardiness\n•  Reframe Your Thoughts:   Rearrange (reframe) your thoughts to give your mind a correct picture\r of \nthe good things about being on time.  To do this: Write down all the good that come with being on time, \nand how being on time helps you, your friends, your coworkers, your supervisor , and your career.\n•  Snooze and Lose:  Get up when the alarm goes off.  Do not hit the \"snooze\" button.  \nTo wake up:  stretch; turn on lights; and splash your face with water.  If you cannot \nwake up, you are going to bed too late!\n•  Measure Morning Tasks:  How long does it take you to:  Take a shower?  Brush \nteeth?  Style your hair?  Prepare lunch?  Get dressed?  Drive to work?  1)  Time each morning task.  You \nmay think a shower takes 15 minutes but discover that when you time it, the real shower time is 30 \nminutes.  2) Add up the times for all morning tasks to get the  total time it takes you to prepare for work.  \n3) Add 30 extra minutes to  total time to allow for delays and driving to work.  4) Use this  total time to \nfigure out the exact time to get up in morning, and exact time you must walk out the door for work.  \n•  Post Notes:  Keep posted notes around to remind you of the time to start a morning a\rctivity so that you \nget to work on time.  \"6:30 Shower Time!\"  \"6:50 Finish breakfast!\" \"7:35 Leave for work!\"\n•  Organize:   Get everything ready the night before — position breakfast (and lunch) food for easy      \npreparation, lay out clothes you will wear, pack your purse or bag with everything you will need.     \nComplete tasks the night before that you usually do in the morning.  \n•  Create Launch Pad:  As you go about your daily activities at \nhome, think of items you need to take to work and place the \nitems on your Launch Pad — a table near the door.  And, as \nyou get ready in the morning, put your phone, wallet, lunch and \nother items on the Launch Pad.  When you are ready to leave for \nwork, visit the Launch Pad to pick up everything that you need to \ntake with you!  Your Launch Pad prevents wasted morning time \nsearching for things.  Your Launch Pad will help you get to work \non time.\n\n• Create Landing Pad:  When you return home from work, \ndo not leave your phone in one room — your backpack, \npurse, or wallet in another room — empty your pockets in \nanother room — and drop your keys somewhere.  Create a \nLanding Pad  — such as a large bowl on a table — to place \nall personal items when you arrive home from work.\n•  Fill Time Sinkholes:   Think of what activity eats up time in \nyour morning routine.  This activity can be called a \"time sinkhole.\"  Is it when you stop to check social \nmedia?  Is it when you step outside to go for a short walk?  Is it your hair care?   When you discover a \nsinkhole, take steps to avoid or fix that time-wasting activity such as;  1) Ignore social media until you \narrive at work early; 2) Bring a watch on your walk so that you return on time; 3)  Visit a hairstylist for \nan attractive and easy-care hair style. \n•  Enjoy Idle Time:   Reward yourself for arriving to work early.  Bring an e-reader to enjoy.  Read your \nmessages.  Visit on social media.  Or, enjoy a cup of tea and \nchit-chat with others who arrive early. \n•  See Success — Visualize (or imagine) yourself as punctual (on-time) \nperson. Visualize yourself arriving early and taking time to relax and talk \nto others before work.  Visualize your supervisor and coworkers smiling at \nyou for getting to work early.  Imagine your employer, friends, and other people \nthinking of you as a reliable person who can be trusted.  Visualize that you earned a \nraise and promotion because of your excellent social and on-time work skills. \nQUICK CHECK:\n1.  What percent of people develop habits of \n  chronic lateness?\n2.  Arriving late is a way of saying what?\n3.  What do employers not believe?\n4.  What do employers do to workers who are often \ntardy?\n5.  a) Why do you need to rearrange (reframe) your \nthoughts?  b) To do this, what do you write \ndown?\n6.  a) What button should you not hit?  b) If you \ncannot wake up, what are you doing wrong?\n7.  List the 4 steps to Measure Morning Tasks.\n8.  Why should you keep posted notes around?\n9.  List 3 tasks to organize the night before you are \nscheduled to work the next day.\n10.  a) What is a Launch Pad?  b) Describe how you \nuse a Launch Pad  to help you get to work on \ntime. 11. \na) What is a Landing Pad?  b) Why do you think \na Landing Pad helps you get to work on time \nthe next day? \n12.  a) What is a time sinkhole?  b) Give one \n  example of a time sinkhole.  c) List 3 ways to \navoid or fix a time-wasting activity.\n13.  List one way to reward yourself for arriving to \nwork early.\n14.  a) What do you imagine to see success?  \n  b) Give 2 examples of what you can visualize or \nimagine.\n15.  a) Which of the Tips to Prevent Tardiness do \nyou think would help you get to work on time? \nb) Give a reason for your answer.\n16.  a) Pretend that you are a manager of a pizza \n  restaurant.  In essay of 30 words or more, \n  describe what you would say to a cashier who \n  always arrives late for a work shift — to help \nthe worker get to work on time.  b) If this \nworker continues to be tardy, what will you do?	\nLate Again? Fixes (page 2 of 2)	Permission to use with usworkworld.com subscription.'),(54876,12837,'searchwp_content','Leadership Skills To Learn\nQUICK CHECK ANSWERS:\n1.  a) Jobs as manager.\n  b) 5 years.  \n2.  Self-study; education; training; experience.\n3.  a) Want to work together as a team towards a \ngoal. \n  b) Cohesive (sticking together).  \n  c) Logical (step by step).  \n  d) Harmonious (getting along)\n4.  Boss orders; leader inspire workers to want to \ndo the work.\n5.  Because of what the leader is, what the leader \nknows, and what the leader does.\n6.  Think about situation; think what is needed \nneeded; think about the followers; think about \ncommunication.\n7.  To know where to make improvements.\n8.  a) Technically know skills and equipment \nneeded.  Tactically know how to do the jobs.\n  b) Workers respect a manager who understands \nthe jobs workers are required to do.\n9.  Justice earns the trust and respect of workers \nand keeps discipline.\n10.  a) Ability to think about facts and possible \nthings to do to solve a problem.  \n  b) To weigh the pros and cons before making \ngood decisions earns the respect of workers.\n11.  a) Tact is the ability to say and do the right \nthing at the right time.  \n  b) Will teach workers to talk and act in a good \nway that does not create bad feelings.  \n  c) Managers with tact will talk about mistakes \nto a worker in private rather than in front of \nother workers.\n12.  Show you are a good person by being truthful, \nhonest, and fair.  \n13.  Posture, appearance, actions.\n14.	 They	will	not	be	used	for	a	manager’s	selfish	 reasons.  \n15.  Good words about the company and its prod -\nucts. \n16.  Energy to keep working through tiredness,  stress, and hardship.\n17.  Workers follow a manager who can make good \ndecisions and give clear directions in crisis situ -\nations.\n18.  When managers replace rumors with the truth.\n19.  Allows good workers to practice leadership \nskills.  Inspires workers to work hard so that \nthey can be the next worker selected for leader -\nship training.\n20.  So that they can request high standards of con -\nduct from workers. \n21.  Student\'s list of 3 leadership skills.\n22.  Student\'s list of 3 leadership skills.'),(54877,12838,'searchwp_content','Leadership Skills To Learn (page 1 of 3)	\nLeadership Skills To Learn	\nThese leadership principles are adapted from the U.S. Military’s Guide on Principles of Leadership.\nWHY MUST I LEARN LEADERSHIP SKILLS?\nThe highest paying jobs in most career areas are jobs as \nmanager.  Managers needs five years of work experience \nin the career area before earning a promotion to \nsupervisor, then manager.  Leaders are made, not born.  \nA person learns how to be a leader by:   1) Self-study or \nlearning about one\'s strengths and weaknesses; \n2) Education such as reading about leadership skills; \n3) Training such as practicing leadership skills with the \nhelp of a mentor or teacher;  4) Experience such as \npracticing leadership skills.  It is worth your time and \neffort to understand, learn, and practice leadership skills, so after five years in a job, you may be ready for a \npromotion to supervisor, then manager.\nWHAT IS LEADERSHIP?\nLeaders influence (or make) workers want to work together as a team on a job, \nand work in a cohesive (sticking together),  logical (step by step), and  harmonious \n(getting along) way.  \nHOW IS \"BOSS\" DIFFERENT FROM \"LEADER\"?\nThe job of boss gives a person the right to ORDER workers to do what needs to be \ndone.  The position of leader is different because leaders INSPIRE workers to  want \nto do the work that needs to be done.  The best bosses \nare leaders.  Workers may obey a boss; but workers will do \nmuch better work for a manager who is an inspiring leader.\nTHREE REASONS WHY WORKERS WANT TO FOLLOW A LEADER\n \n1) What the leader is — has good values and beliefs, can be trusted to do what is right.  \n2) What the leader knows —  how to do the job, how to make workers want work together.  \n3) What the leader does — solves problems, gives clear directions, treats all fairly.\nBEFORE LEADING — LEADERS MUST THINK ABOUT 4 THINGS —\n•  What is the situation?  What is it the project that needs doing?  How can it best be done?   Which tools \nand equipment are needed?  Is the budget adequate?\n•  What leadership is needed?  What can I do to get workers to want to work as a team? \n•  Who are the followers?   What are the personalities of the workers?  What instructions do new hires \nneed — and experienced workers need?  What may be the personality conflicts among the workers?  \n•  What communication is needed?  What directions are needed?  What information do workers need to \ndo a good job?  What can I say to help workers to work together as a team?  Does my body language \n(the way I act)  set a good example for workers?\n\nLeadership Skills To Learn (page 2 of 3	\nAdapted from Marines Corps/Navy Guide on Principles of Leadership)\nMen and women who received military training in leadership skills will be \noffered good paying jobs as managers in the civilian work world.\n15 PERSONALITY TRAITS NEEDED BY LEADERS \n1.  Know Yourself.  Evaluate your personality to  know your strengths and \nweakness.   Improve your weaknesses (such as figuring out ways to handle \nangry workers and personality conflicts).  Know how to write letters, make \nspeeches, and make PowerPoint presentations.   \nWhy needed: Leaders need to know themselves so that they know where to make improvements.\n2.  Smarts.  TECHNICALLY know the skills and equipment needed — TACTICALLY know how \nto do the jobs.  Leaders must understand what workers need to do the jobs — skills needed, equipment \nneeded, and ways jobs are done.  Leaders spend time with expert workers to learn.  \nWhy needed: Workers respect a manager who understands the jobs workers are required to do.\n3.  Justice.  Give rewards and punishment according to the situation.  Rewards and punishments must be \ngiven impartially (without favoring one person over another) and consistently (always the same).  \nWhy is justice needed: Justice earns the trust and respect of workers — and keeps discipline.\n4.  Judgment.  Ability to think about facts and possible things to do to solve a problem. \nWhy needed: To weigh the pros (advantages) and cons (disadvantages) before making good decisions \nearns the respect of workers.\n5.  Tact.   Tact is the ability to say and do the right thing at the right time.  Tact gives leaders the ability to \ndeal with others in a way than avoids conflicts.   Why needed: Leader\'s use of tact, and requiring workers \nto use tact, will  teach workers to talk and act in a good way that does not create bad feelings.   Example: \nManagers with tact will talk about mistakes to a worker in private rather than in front of other workers.\n6.  Integrity.  Show you are a good person by being truthful, honest, and fair .   \nWhy needed: Honest leaders who keep promises will earn respect and \nloyalty from workers.  \n7.  Enthusiasm.   Leader\'s actions that show interest and joy in performance \nof duty.  Why needed: Leader\'s interest and optimism (positive attitude) will \nteach workers to have interest in their jobs and positive attitudes about the company and its products.\n8.  Body Language.  Creating a good impression in  posture (how you stand and sit), appearance (clothes \nyou wear), and actions (how you move).  Why needed: Ability to look, talk, and act like a \nmanager is needed to inspire and guide workers even if manager does not feel well that day .\n9.  Unselfishness.   Think of workers first.  Why needed: The quality of looking out for your workers’ \nneeds ahead of your own is the essence (most needed quality) of leadership.   Workers need to know that \nthey will not be used for a manager’s selfish reasons.\n\nLeadership Skills To Learn (page 3 of 3)	\nQUICK CHECK:\n1. a) What is the highest paying job in most career \nareas?  b) How many years of experience are \nneeded before promotion to manager? \n2.  List 4 ways to learn how to be a leader.  \n3.   a) What do leaders make workers want to do?\n  Define: b) cohesive. c) logical. d) harmonious. \n4.  Explain how a manager who is a boss is \n  different from a manger who is a leader.\n5.  List 3 things that make workers want to follow.\n6.  List the 4 things leaders must think about \n  before starting to lead.\n7.  Why is it needed for leaders to know \n  themselves?\n8.  a) Explain what leaders need to \"technically\" \nand \"tactically\" know.  b) Why is this needed?\n9.  Why is justice needed in a leader?\n10.  a) Define judgment. \n10.  Loyalty.  Faithfulness to company.  Think and speak good words about the \ncompany and its products.  Why needed: Workers need a role model to understand \nwhy to appreciate (like) the company and think good about company’ s products.\n11.  Endurance.  Energy to keep working through tiredness, stress, and hardship.  \nWhy needed:  Leaders  inspire workers to do good work by working along side \nworkers during busy times (busy sales in stores and lunch rushes in restaurants).\n12.  Courage.  Mental and emotional skills to proceed with calmness in an \nemergency or disaster.  Why needed: Workers follow a manager who can make good decisions and give \nclear directions in crisis situations.\n13.  Communication:  Leaders give workers spoken and written information to help workers do a good job \nand have high morale (good feelings about the job).   Why needed: Workers who get information feel that \nthey are part of the team.  Rumors stop when managers replace rumors with the truth.  \n14.  Share Leadership.  Leaders train workers to help and act as supervisors of projects.  \nWhy needed:  a) Allows good workers to practice leadership skills.  b) Inspires workers to work hard so \nthat they can be the next worker selected for leadership training.\n15.  Set the Example.  Manager set high standards of conduct (actions) for themselves, so that they can \nrequest high standards of conduct from workers.   Why needed: Workers reflect (copy) the leader’s \npersonality.  If the leader\'s personality is good, the reflection is good and business is successful.	  b) Why is judgment needed?\n11.  a) Define tact.  b) Why do leaders need tact?  \n  c) Give one example of a manager\'s tact.\n12.  What is \"integrity\"?\n13.  List 3 things that create a good impression.\n14.  Unselfishness -- What do workers need to know?\n15.  To show loyalty, what do you think and speak?\n16.  What is endurance?\n17.  Why is courage needed in a leader?\n18.  When do rumors stop?\n19.  Give 2 reasons why leaders share leadership.\n20.  Why do leaders set high standards of conduct \n(actions) for themselves?\n21.  Of the 15 leadership skills   —List 3 that you \n  think you can do in a job now.  \n22.  Of the 15 leadership skills — List 3 that you \nneed to learn how to do to become a leader.'),(54878,12839,'searchwp_content','Learn How To Fail & Succeed\nQUICK CHECK ANSWERS:\n1.  a) Course to solve the unsolvable.  \n  b) Design, Thinking, and Communication.\n2.  a) Skills needed to turn failure into success.  \n  b) Failing one course.  \n3.  Ups (successes) and downs (failures).\n4.  a) Telling you what to do, and what is needed \nfor \"A\" grade.\n  b) No one who can tell you what to do, and no \nrules for a grade.\n5.  a) How to turn failure into success; How to deal \nwith confusion by setting goals; How to stay \npositive in a career by steps towards \"better\" \nrather than leap to \"perfect.\"\n  b) Student\'s opinion.\n  c) Reason for opinion.\n6.  Students work in teams; Students given budget \nof $100; Students design and build devices to \nhelp disable with a task; Tasks have no known \nsolution.  \n7.  Student\'s 2 examples of tasks.\n8.  1) work with patients; 2) talk and listen; \n  3) work as a team; 4) think of solutions; \n  5) create something for patients to try; 6) listen \nto patients\' good and bad feedback; 7) how well \nstudents present their solution to the rest of the \nclass.  \n9.  a) Empathy: Listen to and understand people.\n  b) Creativity: Be open to new ways of thinking.\n  c) Teamwork: Get help from others and give \nhelp.\n  d) Brainstorming: Try many ideas.\n  e) Risk-taking: Adopt entrepreneurial attitude.\n  f) Humility: Accept failures with polite attitude.\n  g) Resiliency: Bounce back to try again.\n10.  a) Way a person thinks.  \n  b) Can improve their game performance.\n11.  a) Negative self-talk.  \n  b) In childhood.  \n  c) Smash it and immediately replace it with \nsomething better.  	\n  d) Student\'s example.\n12.  Pull the rubber band, let it snap on the wrist, \nthen think a positive thought to replace the \nnegative.\n13.  Student\'s 2 examples.\n14.	 a)	 Winfrey:	fired	from	first	 TV	job.\n	 b)	Honda:	turned	down	for	a	job	by	 Toyota.\n	 c)	Sanders:	recipe	rejected	1,009	times.\n	 d)	Disney:	fired	by	newspaper,	lacked	imagina -\ntion.\n15.  a) Student\'s opinion.  \n  b) Reason for answer.'),(54879,12840,'searchwp_content','Learn How To Fail & Succeed (page 1 of 2)	\nLearn How To Fail & Succeed	\nEngineering students at Northwestern University (Illinois) are required to pass a \ncourse to solve the unsolvable — that is, told to solve a problem wit\rh no known \nsolution.  The course is called Design,Thinking, and Communication.  Why is this \ntype of course required for students by Northwestern and other colleges?\r \nColleges know that students may arrive on campus without skills — skills needed \nto turn failure into success.  In high school, students may have graduat\red without \nfailing one course.  But graduates find in their careers — ups (successes) and \ndowns (failures).  Colleges also know that high school teachers assign projects by \ntelling you what to do, and telling you what is needed for \"A\" grade.  B\rut, in the \nwork world, there may be no one who can tell you what to do, and no rule\rs for a \ngrade.   Therefore, colleges decided that it is their duty to teach students:  \n1) How to turn failure into success.  2) How to deal with confusion by\r setting goals.  3) How to stay \npositive in a job — make steps towards \"better\" rather than leap to \"\rperfect.\"\nDesign, Thinking, and Communication class requires these things:  \n1) Students work in teams of four.  2) Students are given a budget of $100.  \n3) Students design and build devices to help disable persons with a tas\rk.  \n4) The tasks have no known solution yet.  \nAssigned tasks may include:   a) Equip stroke victim who has lost most use of one hand with method o\rr \ndevice to be able to knit.  b) Make a bottle opener for people with onl\ry one arm.  c) Make something to \nallow a partially paralyzed person to put on socks.  d) Create a walker\r for a patient that glides over different \nsurfaces, is stable, and has shock absorbers to cushion arms and shoulde\rrs when leaning on the walker.  \nStudents drive to hospitals to meet with disabled patients, get to know \rabout the disabilities, and \nthink of solutions.   Students are not graded on the success of solution.  Students are grade\rd on how well \nthey:  1) work with patients; 2) talk and listen; 3) work as a team; \r4) think of solutions; 5) create something \nfor patients to try; 6) listen to patients\' good and bad feedback; 7) \rhow well students present their solution \nto the rest of the class.  Here are the skills students learn by tacklin\rg problems without solutions.  In addi -\ntion, these skills help workers turn career failure into career success:\r\nSTRATEGY (WHAT YOU DO)          SKILL (WHAT YOU LEARN) \nListen to and understand people, their personalities, their needs  EMPATHY\nBe open to new and different ways of thinking      CREATIVITY\nGet help from others and give help to others        TEAMWORK\nTry many ideas, even strange-sounding ones       BRAINSTORMING\nAdopt an entrepreneurial (business owner) attitude      RISK-TAKING\nAccept failures that will always happen, with a polite attitude    HUMILITY\nIf you do not succeed, bounce back to try and try and try again  RESILIENCY\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  \nSelf-talk (way a person thinks) may cause failure or success.  Athletes know \nthat positive self-talk can improve their game performance.  Winning \nathletes learn how to change negative self-talk into positive self-talk.\r  \nNegative self-talk is a habit learned in childhood and must be broken.  \rThe \nway to break a habit is to smash it and immediately replace it with some\rthing better.  For example, if you \nsay, \"I can never do that,\" immediately tell yourself, \"I can do it this way\" or \"I will find a way.\"  Another \nexample is to wear a rubber band around the wrist, then whenever you think a self-\rharmful thought: 1) pull \nthe rubber band; 2) let it snap on the wrist; 3) then think a positive\r thought to replace the negative thought.  \nFor example, \"I am a loser\" — SNAP — \"Not everyone has a home run record like Babe Ruth. I will \npractice more,\" or \"I am ugly\" — SNAP — \"I will eat right and exercise to improve myself.\"  \nNEGATIVE SELF-TALK      TURNED INTO POSITIVE SELF-TALK\nNothing goes right for me.      Overcoming problems makes me stronger.  I can get it right.\nI should never have . . .       Next time, I will . . . \nNo one ever bothers to talk to me.    I will say \"Hi\" to people and talk to them first.\nI\'m no good at anything.      I\'m good at . . .      \nWhat\'s the use?        I won\'t let this stop me.  Things can get better.\nWhat if I fail?          Many good people fail, then try again, and succeed.\nIt\'s too much or too complicated for me.  I\'ll break it down into parts and tackle each part successfully.\nExamples of people who failed before success:  Henry Ford (went broke 5\r times before starting Ford \nMotor Company).  Oprah Winfrey (fired from first TV job for getting too emotionally involved in her \nstories).  Akio Morita (rice cooker business failed before starting Sony).  Solch\riro Honda (turned down \nfor a job by Toyota before starting Honda).  Harland Sanders (chicken recipe rejecte\rd 1,009 times before a \nrestaurant accepted it).  Walt Disney (fired by a newspaper editor because he lacked imagination and had no \ngood ideas).  Theodore Seuss Geisel or Dr. Seuss (first book rejected by 27 publishers).	\nLearn How To Fail & Succeed (page 2 of 2)	\nQUICK CHECK:\n1.  a) What are engineering students required to \npass?  b) What is the course called?\n2.  a) Students arrive on campus without what \nskills?  b) In high school what may students \nhave graduated without?  \n3.  What will graduates find in their careers?\n4.  a) In high school, what 2 things do teachers tell \nyou about projects?  \n  b) But, what may happen in the work world?\n5.  a) List 3 things some colleges decided that it is \ntheir duty to teach students.  b) Do you think it \nis good for you to take steps towards \"better\" \nrather than try to leap to \"perfect\"?  c) Give a \nreason for your opinion.\n6.  List 4 things required in the Design,Thinking, \nand Communication class.  \n7.  Give 2 examples of assigned tasks.	\n8. On what 7 things are students graded?\n9.  What strategy help students learn: a) Empathy?  \nb) Creativity? c) Teamwork?  d) Brainstorming?  \ne) Risk-taking?  f) Humility?  g) Resiliency?\n10.  a) Define \"self-talk.\"  b) What do athletes know \nabout positive self-talk?\n11.  a) What is a habit?  b) When is it learned?  \n  c) What is the way to break a habit?\n  d) Give one example.\n12.  When you wear a rubber band around your \nwrist to help break a habit, what 3 things do you \ndo whenever you think a self-harmful thought?\n13.  Give 2 examples of negative self-talk turned \ninto positive self-talk.\n14.  How did the these people fail before success:  \n  a) Winfrey.  b) Honda.  c) Sanders.  d) Disney.\n15.  a) Do you think it is important for you to learn \nhow to fail?  b) Give a reason for your answer.'),(54880,12841,'searchwp_content','Listening Skills\nQUICK CHECK ANSWERS:\n1.	 That\'s	how	you	find	out	what	the	buyer	wants.\n2.	 Respect.\n3.	 Everywhere.\n4.	 a)	Hearing.		\n	 b)	Listening.\n5.	 a)	 Worthy,	appreciated,	respected.		\n	 b)	Real.		\n	 c)	Relationships	improve.\n6.	 Golden	Rule.\n7.	 Others	think	of	you	as	a	person	they	want	to	 know	and	be	around.\n8.	 Any	3	reasons	of	student\'s	choice	from	Page	1	 of	lesson.\n9.	 Hearing	-	listening	to	the	words	of	the	talker;	 Understanding	-	making	sense	of	the	talker\'s	\nideas.	 Thinking	-	 adding your thoughts, ideas, \nand evaluations to what the talker is saying .\n10.	 I	like	you	and	enjoy	listening	to	you	talk.\n11.	 Any	3	such	as:	relaxing	arms	(rather	than	cross -\ning	arms),	leaning	slightly	forward,	nodding	\nhead	in	agreement.	\n12.	 Any	3	such	as:	\"un	huh,\"	\"wow,\"	\"interesting.\"\n13.	 Talkers	to	keep	talking.\n14.	 Listener	reflects	back	the	talker\'s	thoughts	just	 like	a	mirror.\n15.	 Student\'s	choice	such	as:	\"I	bought	a	new	 TV	\nlast	night.\"		\"You	bought	a	 TV?\"\n16.	 Psychologists	and	counselors.\n17.	 Student\'s	own	reflective	comment	for	(a)	and	 (b).\n18.	 Don\'t	feel	they	are	being	heard.\n19.	 Ability	to	wait	without	complaint	or	anger.\n20.	 Let	the	talker	finish	the	point	the	talker	wants	to	 make.\n21.	 Put	your	hand	up	and	say,	\"Might	I	interrupt	to	 ask	you	to	clarify	something?\"\n22.	 Do	more	listening	than	talking.\n23.	 To	stand	up	and	speak.		 To	sit	down	and	listen.'),(54881,12842,'searchwp_content','Listening Skills (page 1 of 2)	\nListening Skills	\nThe best salespeople are great listeners — that\'s how you find out what the buyer wants. (Larry Wilson)\nYou learn when you listen.   \nYou earn when you listen — not just money, but respect. (Harvey Mackay)\nA good listener is not only popular everywhere, but after a while he knows something. (Wilson Mizer)\nThe Department of Labor identifies listening skills as a \nfoundation skill important for success in the work world.  \nHearing is considered a physical ability — but, listening \nis a skill. \nListening skills makes our friends, coworkers, and \nemployers feel worthy, appreciated, and respected.  \nAs a result of listening skills, your conversations with \npeople become real.  Then, relationships improve.  \nOne of the ways to create and keep good relationships at \nwork is to improve your listening skills.  Listening skills \nare an extension of the Golden Rule (Do unto others as you would have them do unto you).   To know how \nto listen to someone else — think about how you would want another to listen to you. \nWhy are listening skills important in the work world?  \n•  Listening skills help you answer questions correctly. \n•  Listening skills show you support and respect the job and company .\n•  Listening skills help you work in a team environment during the work shift.\n•  Listening skills help you better understand what supervisors and coworkers expect of you.\n•  Listening skills help you build good relationships with coworkers, supervisors, and customers.\n•  Listening skills help you resolve (solve) problems with customers, coworkers, and supervisors.\n•  Listening skills help you find the real meaning of what customers, coworkers, or supervisor say .\n•  Listening skills show others that you are a caring, interested, and smart person.\nListening helps you to understand others — their views, problems, and situations.   With listening skills, \nconflict and tensions are reduced between groups of people such as family members, coworkers, or friends.   \nWhen you listen and understand,  others think of you as a person they want to know and be around.  \nIn addition, listening helps you learn new things each day.\nListening skills have three steps:  1)  Hearing — listening to the words of the talker.  \n2) Understanding  — making sense of the talker\'s ideas.  3)  Thinking — adding your \nthoughts, ideas, and evaluations to what the talker is saying.\nHow do you show others that you have good listening skills?\nCalm Appearance and Smile:  Good listeners show they are listening by facial expressions and smiles \nthat say, \"I like you and enjoy listening to you talk.\"  Listeners show interest by body language such as \nrelaxing arms rather than crossing them at the chest, leaning slightly forward, nodding the head in \nagreement, and saying affirmations such as \"Yes, I understand.\"\n\nPermission to use with usworkworld.com subscription.  	Listening Skills (page 2 of 2)	\nQUICK CHECK:\nPositive Comments:  Good listeners make positive comments in a not-too-loud and not-too-soft tone that \nproves they are listening.  These comments include \"uh huh,\" \"wow,\" \"interesting,\" and \"what happened \nthen?\" and \"I understand.\"  Also, comments to encourage talkers to continue \ntalking.  These include, \"That’s interesting.  Tell me more.\" and \"Tell me about it.\"  \nReflective Comments: Reflective comments encourage talkers to keep talking.  \nThe listener reflects back the talker’s thoughts just like a mirror.  For example, the \ntalker might say, \"I bought a new TV last night.\"  A reflective listener would say, \"You bought a TV?\"  \nOr, when the talker says, \"I’m looking for a new apartment.  I can’t stand the traffic noise anymore,\" the \nlistener would reflect with \"You’re unhappy with where you are living?\"  Reflective comments are used by \nprofessionals such as psychologists and counselors to encourage a person to talk.\nEye Contact:  Good listening requires looking at the talker’s eyes as well as \nlistening to what is being said.  In fact, most talkers don’t feel they are being heard \nunless the listener is making eye contact.  For example, the parent who says, \"Look \nat me when I’m talking to you\" feels ignored by lack of eye contact.\nPatience (ability to wait without complaint or anger):  A listener show patience \nby allowing the talker to finish the point the talker wants to make.  Do not interrupt \nby saying your thoughts.  Offer your thoughts when the talker is done.  Or, if you \ndo need to interrupt, do so politely.  Put your hand up and say, \"May I interrupt to \nask you to clarify something?\"\nMost of the successful people I\'ve know are the ones who do more listening than talking (B. Baruch)\nCourage is what it takes to stand up and speak.  Courage is also what it\r takes to sit down and listen.  \n            (Winston Churchill)\n1.  Why are the best salespeople great listeners?\n2.  What do you  earn when you listen?\n3.  Where is a good listener popular?\n4.  a) What is a physical ability?  b) What is a skill?\n5.  a) What 3 things do listening skills make others \nfeel?  b) As a result, what do your conversations \nwith people become?  c) What then improves?\n6.  Of what are listening skills an extension?\n8.  List 3 of of the 8 reasons why listening skills \nare important in the work world.\n9.  List and describe the 3 steps in listening skills. \n10.  What do good listener\'s facial expressions and \nsmiles say to the speaker?\n11.  Give 3 examples of correct body language to \nshow that you are listening.\n12.  Give 3 examples of positive comments that \nshow you are listening. 13. \nWhat do reflective comments encourage?\n14.  What does the listener reflect back?\n15.  Give an example of what a talker says, and what \na reflective listener would say back.\n16.  What 2 professions use reflective comments?\n17.  Write a reflective comment for the following \nstatements:  (a) I’m so happy.  I finally bought a \nnew car last night!  (b) I’m having problems with \nmy dad. He’s upset about my new boyfriend.\n18.  How do most talkers feel when there is no eye \ncontact from the listener?\n19.  Define \"patience.\"\n20.  How does a listener show patience?\n21.  Describe what you do and say if you need to \ninterrupt.\n22.  Baruch:  What do successful people do?\n23.  Churchill:  List 2 things it takes courage to do.'),(54882,12843,'searchwp_content','Math Skills & Your Job (Page 1 of 2)	\nMath Skills & Your Job	\nAlmost all jobs require use of math.  Carpenters use math to \nmeasure lengths and angles to install wood trim on cabinets.  \nMachinists use math to manipulate (change around) angles and \ndimensions to make airplane parts.  Bankers find customer\'s \npercent of debt (how much money is owed to bills)  to equity \n(how much money is left after paying bills) before approving \nthat customer for a loan.  Grocery clerks use math to keep track \nof products on shelves to know when it is time to order more.  \nTo succeed in math, you must:  a) Attend class.  b) Get involved \nand ask questions.  c) Take time to do your homework.  d) Find study partners in class.  e) Se\rek help from \nteacher and tutoring.  f) Understand your mistakes.  g) Be organized.  h) Persevere — continue to work \nthrough hard times and failure.  Here is a list of jobs that require dif\rferent types of math --\n \nGENERAL MATH SKILLS:  Add, subtract, multiply, divide, fractions, decimals, percentages	\nAccounting & Auditing Clerks, Payroll Clerks\nBank Tellers, Loan Officers\nBartenders, Baristas\nCashiers & Counter Sales Workers\nCity Recreation Counselors, Sports Coaches\nConstruction Trade Workers, all\nDental Assistants & Dental Hygienists\nFundraiser (for non-profit group or political)\nGlaziers (install/repair glass)\nHairstylists, Cosmetologists, Barbers\nLandscape/Groundskeeping Supervisors/Workers\nLegal Assistants & Paralegals\nMedical Records Technicians, Medical Secretary Police Officers \nPostal Clerks & Mail Carriers\nPractical/Vocational Nurses & Medical Assistants\nSales Associates, Sales Representatives (Traveling)\nSecretaries & Office Clerks\nShipping & Receiving Clerks, Stock Clerks\nSkin Care Specialists, Hair Stylists\nTaxi Driver & Chauffeurs\nTeacher Assistants & Preschool Teachers\nTravel Agents & Tour Guides\nVeterinarian Technicians\nWaiters, Waitresses, Cooks\nWedding & Meeting Planners\nPRACTICAL MATH SKILLS:  Requires general math, algebra, and geometry skills\nAir Traffic Controllers & Aircraft Mechanics\nAuto & Diesel Mechanics, Auto Body Repair Techs\nCarpenters, Cabinet Makers, Roofers\nBricklayers, Tile Setters, Concrete/Stone Masons\nDietitians, Nutritionists & Chefs\nNuclear Power Plant Operators/Repairers\nElectricians & Electronic Equipment Repairers\nEngineering Technicians & Drafters\nFire Fighters, Forest Rangers\nHeating, Air, Refrigeration Mechanics\nHome Entertainment Equipment Technicians Industrial Machine & Robot Installers/Repairers\nInspectors & Product Testers\nLawyers, Paralegals\nMachinists, Millwrights, Tool & Die Technicians\nMotorcycle, Boat & Recreational Vehicle Repairers\nNurses & Health Technicians\nOphthalmic & Dental Laboratory Technicians\nPhysical & Occupational Therapists\nPurchase Agents & Retail Buyers\nMetal Workers, Iron Workers &  Welders\nStationary (large construction equipment) Engineers\n\nMath Skills & Your Job (page 2 of 2)	\nAPPLIED MATH SKILLS:  Use of math concepts, formulas, and statistics to solve work\r problems \nAccountants  & Auditors\nAircraft Pilots & Navigators\nChiropractor, Physician, Podiatrist, Optometrists\nCollege Professors (including non-math majors)\nComputer Programmers & Software Developers\nConstruction & Building Inspectors\nDentists, Orthodontists & Dental Technicians\nEngineering Technicians & Drafters\nBank/Stock Managers & Financial Managers\nManagers & Top Executives (all industries)\nGlobal Computer & Internet Security Specialist\nInsurance & Insurance Underwriters\nTHEORETICAL (RESEARCH) MATH SKILLS:  Advanced math such as trig, calculus, and beyond Management Analysts & IT Consultants\nPharmacists & Pharmacy Technicians\nPhysician Assistants\nPsychologists & Psychiatrists\nReal Estate Agents, Brokers & Appraisers\nFinancial Services Sales Representatives\nSocial Media Marketing Strategist\nSurveyors & Mapping Scientists & Technicians\nTeachers & School Administrators\nTechnical Products Sales Representatives\nUrban & City Planners\nVeterinarians & Veterinarian Technicians\nQUICK CHECK:\n1.  Describe how the following workers use math:\n  a) Carpenters.  b) Machinists.  c) Bankers\n2.  To succeed in math, think of one reason why \nit is important to:  a) Attend class?  b) Do your \nhomework?  c) Understand your mistakes?\n3.  a) Define \"persevere.  b) Why do you think it is \nimportant to persevere in math class?  \n4.  a) List 7 general math skills workers need.\n  Give one example of how these workers use \ngeneral math skills:  b) Hair Stylist.  c) Baristas \nat Starbucks.  d) Police Officers.  e) Glaziers. \n5.  List 3 jobs that use general math skills that you\n  think you can do today with your math skills.\n6.  a) List 3 types of math required in jobs that use  practical math skills.  b) List 3 interesting jobs \nthat use practical math.  c) Do you think it is \nworth the effort to learn algebra and geometry \nso that you can get hired into higher paying \njobs?  d) Give a reason for your answer.\n7.  Describe how these workers use math to solve \nwork problems:  a) Pilots flying to Hawaii?  \n  b) Orthodontists putting on braces?  \n  c) Surveyors planning freeway?  d) Vet Tech \ngiving medicine?\n8.  a) List 3 interesting jobs that use math to solve \nwork problems.  b) Do you think you may like \nusing math to solve problems on your future \njob?  c) Give a reason for your answer.  \nActuaries (Insurance, Government Benefits)\nArchitects & Landscape Architects\nBiological, Chemical & Medical Scientists\nComputer Scientists & Systems Analysts\nEconomists & Social Scientists \nEngineers, All Types\nGeologists, Geophysicists & Oceanographers\nMathematicians & Statisticians\nMeteorologists  & Astronauts\nOperations  Research Analysts\nPhysicists  & Astronomers\nProsthodontists & Orthopedics Surgeons Research Engineers & Research Scientists\nStock Market & Financial Research Analysts'),(54883,12844,'searchwp_content','Math Skills & Your Job\nQUICK CHECK ANSWERS:\nMath & Your Career\n1.  a) Carpenters measure lengths and angles to \ninstall wood trim.  b) Machinists manipulate \nangles and dimensions to make airplane parts. \nc) Bankers find customer\'s percent of debt to \nequity before approving loan.\n2.  Student\'s opinion for (a) to (c).\n3.  a) Continue to work through hard times and \nfailure.  b) Student\'s opinion.\n4.  a) Add, subtract, multiply, divide, fractions, \ndecimals, percentages.  b) Student\'s opinion for \n(b) to (e).\n5.  Student\'s list of 3 jobs.\n6.  a) General math, algebra, geometry.\n  b) Student\'s list of 3 jobs.\n  c) Student\'s opinion.\n  d) Student\'s reason for opinion.\n7.  Students opinions how workers use math for (a) \nto (d).\n8.  a) Student\'s list of 3 jobs.  b) Student\'s opinion.  \nc) Student\'s reason for opinion.'),(54884,12845,'searchwp_content','Minimum Wage Map Activity 2021\nQUICK CHECK ANSWERS:\n1.  Map Activity\n2.  Arizona, California, Colorado, Connecticut, \nMaine, Maryland, Massachusetts, New Jersey, \nNew York, Oregon, Rhode Island, Washington \n(District of Columbia is not a state) .\n3.  Washington and California\n4.  Alabama, Louisiana, Mississippi, South Caro -\nlina, Tennessee.\n5.  Idaho, Indiana, Iowa, Kansas, Kentucky, New \nHampshire, North Carolina, North Dakota, \nOklahoma, Pennsylvania, Teas, Utah, Virginia, \nWisconsin.\n6.  Student\'s state minimum wage.\n7.  Student\'s answer for his/her state.\n8.  a) Atlantic  Ocean.\n  b) Gulf of Mexico.\n	 c)	Pacific	Ocean.\n  d) Gulf of Alaska.\n  e) Bering Sea.\n9.  Lake Huron, Lake Ontario, Lake Michigan, \nLake Erie, Lake Superior.\n10.  a) Canada.\n  b) Mexico.\n11.  a) Aleutian  Islands.\n  b) Florida 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It is the law.\n2.  Your car and you to be covered under the auto \ninsurance of your parents.\n3.  Someone else\'s property damage and someone \nelse\'s bodily injury.\n4.  a) Property damage insurance to cover $50,000 \nto $100,000 or more per accident.\n  b) Bodily injury insurance to cover $5,000 to \n$100,000 or more per person.\n  c) More money.\n5.  $50,000 maximum coverage for each person \nand $100,000 maximum coverage each acci -\ndent.\n6.  Collision insurance pays for damages to your \ncar from an accident.\n7.  Pays if your car is stolen or damaged by some -\nthing other than an accident (such as flood or \nvandalism).\n8.  Deductible is the amount you must pay before \nthe insurance kicks in and pays the rest.\n9.  You will pay $500 and auto insurance will pay \n$300.\n10.  Lowers the premium.\n11.  To save money; Care is too old to repair.\n12.  a) Uninsured motorist auto insurance pays for \ndamages to your car after an accident if the \nother driver does not have auto insurance.\n13.  a) 17.\n  b) No fault insurance pays for you and your \npassengers\' medical bills up to a certain amount \nof money no matter who caused the accident.\n  c) The other driver\'s auto insurance will pay the \nextra medical costs.\n  d) You need to sue the other driver in court.\n14.  Student\'s opinion and reason for opinion for (a) \nto (e).\n15.  a) Car crashes.\n  b) Distractions such as car radio, cell phone, \nand friends talking.\nYour Money: Auto Insurance\nQUICK CHECK ANSWERS:	\n16.  a) 16 years old\n  b) Gets lower\n  c) Student\'s opinion.\n  d) Reason for opinion.\nAuto World Insurance Company Worksheet\nEvent #1\n  a) Uninsured Motorist Insurance.\n  b) $2,350.\nEvent #2\n  a)  Comprehensive Auto Insurance.\n  b) $1,360 paid by insurance.  Benjamin needs \nto pay $1,000 deductible.\nEvent #3\n  a) Liability Property Damage Insurance\n  b) $3,500.\n  c) Medical auto insurance (or Liability \nBodily Injury) - could be either.\n  d) $1,600.\n  e) Medical Auto Insurance\n  f) $1,000.\n  g) Collision Auto Insurance\n  h) $1,250 paid by insurance since car is only \nworth $2,000.  Jason needs to pay $750 de -\nductible.'),(54889,12850,'searchwp_content','Do I need to get auto insurance if I buy a car?\nYes. It is the law.  Auto insurance companies may \nallow your car and you to be covered under the auto \ninsurance of your parents.\nLiability Auto Insurance (Property & Body):  \nIf you are responsible for an accident (called liable), \nliability auto insurance pays for —1) someone else\'s \nproperty damage, and  2) someone else\'s bodily \ninjury.  You may buy \"property damage\" \ninsurance to cover $50,000 to $100,000 or more per accident.  You may buy \"bodily injury\" insurance to \ncover $5,000 to $100,000 or more per person.  More coverage costs more m\roney.  Bodily Injury 50/100 \nmeans $50,000 maximum coverage for each person and $100,000 maximum cove\rrage for each accident.  \nThen, the auto insurance company will pay no more than $100,000 for one \raccident.\nCollision & Comprehensive Auto Insurance:   \nCollision insurance pays for damages to your car from an accident.   Comprehensive insurance pays if \nyour car is stolen or is damaged by other than an accident (such as flood or vandalism).  Both collision and \ncomprehensive auto insurance are sold with a \"deductible.\"  Deductible i\rs the amount you must pay before \nthe insurance kicks in and pays the rest.  For example, you may buy insu\rrance with $250, $500, or $1,000 \ndeductible.  If you buy $500 deductible for comprehensive auto insurance\r   — then a person smashes your \nfront windshield with a brick — and the front windshield costs $300 t\ro replace.  You will pay $300, and the \nauto insurance company will pay $0 because the cost of repair was not hi\rgher than your $500 deductible.  \nThe higher the deductible (for example $1,000), the lower is the premium cost of auto insurance\r.  Yearly \ncost of auto insurance is called \"premium.\"  Some may not buy collision \ror comprehensive insurance:  \na) To save money; b) Car is too old to repair.  \nMedical Auto Insurance:   Pays for you and your passenger\'s medical bills when hurt in an auto acc\rident. \nUninsured Motorist Auto Insurance:   Pays for damages to your \ncar after an accident if the other driver does not have auto insurance. \r \nMost uninsured motorist insurance has no deductible — that is, \nuninsured motorist insurance pays to repair all damages.\nSeventeen states have — No Fault Auto Insurance (also called  \nPersonal Injury Protection or PIP):\nPays for you and your passengers\' medical bills up to a certain amount o\rf money (call \"limit\") — no matter \nwho caused the accident.  If your medical bills are higher than the limi\rt, the other driver\'s auto insurance \nwill pay the extra medical costs.  If the other driver does not have aut\ro insurance, you need to sue the other \ndriver in court to get the extra cost paid..  	\nYour Money: Auto Insurance (page 1 of 2)	\nYour Money: Auto Insurance\n\nPermission to use with usworkworld.com subscription.  \n1. Why do you need to get auto insurance?\n2.  What may auto insurance companies allow?\n3.  If you are at fault for the accident, for what 2 \nthings does Liability Auto Insurance pay?\n4.  In what amounts may you buy:  a) property \ndamage insurance to cover?  b) bodily injury \ninsurance to cover?  c) What does more\n  coverage cost?\n5.  What does Bodily Injury 50/100 mean?\n6.  For what does collision insurance pay?\n7.  For what does comprehensive insurance pay?\n8.  Define \"deductible.\"\n9.  If you buy auto insurance with $500 deductible, \nthen someone slashes your car\'s tires, and it \ncosts $800 to replace all the tires — How much \nwill you pay and how much will auto insurance \npay to replace all the tires?\n10.  If you buy a higher deductible, what happens to \nthe premium cost?\n11.  List 2 reasons why some drivers may decide to \nnot buy collision or comprehensive insurance.\n12.  a) For what does uninsured motorist insurance \npay?  \nQUICK CHECK:	\nYour Money: Auto Insurance (page 2 of 2)	\nHow much does auto insurance cost?\nTotal yearly price of auto insurance (called auto insurance premium) de\rpends on \nseveral things: 1) Your age with younger drivers given higher premiums  2) Your \npast driving record with clean driving records given lower premiums.  3)\r Type of \ncar that you drive with expensive cars given high premiums because these\r cars are \nexpensive to repair.  4) Where you live with high crime cities getting higher \npremiums.  5) Your yearly miles driven with high yearly miles getting higher \npremiums.  6) Number of cars in the auto insurance plan with lower prem\riums for \nplans with more than one car.  \nInsurance companies make teens pay higher premium because teens have mor\re car crashes than any other \nage.  Car crashes are the #1 killer of U.S. teens.  Recently, the number of fatal accidents for teens increased \ndue to distractions such as car radio, cell phone, and friends talking. \r Here are average costs of auto \ninsurance from carinsurance.com. \n16 years old    $253 per month    30 years old   $56 month\n18 years old    $181 per month    40 years old   $55 month\n21 years old    $86 per month     50 years old   $51 month\n25 years old    $61 per month     70 years old   $55 month	\n13. a) How many states have \n  \"no fault insurance\"?  \n  b) For what does no fault \nauto insurance pay?  c) If your medical bills are \nhigher than the limit, what happens?  d) What \nmust you do if the other driver does not have \nauto insurance?\n14.  Do you think the following is fair or not fair?  \n  Write down your opinion and one reason why \nyou think this is fair or not fair. \n  a) Give younger drivers higher premiums?  \n  b) Give good driving records lower premiums?  \nc) Give expensive cars higher premiums?  \n  d) Give high crime cities higher premiums?  \n  e) Give more miles driven higher premiums?  \n15.  a) What is #1 killer of U.S. teens?  b) Number \nof fatal accidents increased due to what?\n16.  a) Which age has the highest monthly cost for \nauto insurance?  b) What happens to auto \n  insurance cost as you get older?  c) Do you \nthink it is fair to make younger drivers pay more \nfor auto insurance?  d) Give a reason for your \nanswer.\n\nAuto World Insurance Company Worksheet	\nJason, Amelia, and Benjamin own cars covered by the following types of insurance 	\nPermission to use with usworkworld.com subscription.  	\nCollision Auto  Insurance\n$30,000 with $750 deductible\nComprehensive Auto  Insurance\n$5,000 with $1,000 deductible\nUninsured Motorist Insurance\n$50,000 per accident\nEvent #1\nAmelia\'s parents bought her a 2020 Honda Civic for high school graduatio\rn.\nAmelia drove the Civic to school to take her senior finals, and parked in the \nstudent parking lot.  After finals, Amelia went to the parking lot, and pushed \nthe key to unlock her new Civic.  Just then, another senior with raised \r\npickup truck backed out of his space and crashed into the back of Amelia\'s \nHonda Civic.  He told Amelia,  \"Sorry. I don\'t have insurance,\" and quickly drove off.  Amelia got a \npicture of his license plate.  The police were able to identify the truck and driver, and cited the driver as \nresponsible for the accident.  TIP: If Amelia did not get the license plate or picture as proof, Auto World \nmay be deny Amelia\'s claim and say Amelia backed into something.  Amelia\'s Civic costs $2,350 to repair.  \na) What type of insurance will pay for Amelia\'s car repair?  \nb) How much will this type of insurance pay to repair the Civic? \nEvent #2\nBenjamin walked out to go to work at Del Taco.  Benjamin parks his Prius on the street because there is \nno space in garage or driveway.  When Benjamin hit the key to unlock driver\'s side, he was shocked.  Ben \r\nsaw that the driver side window was smashed and glass was on the street \rand in his car.  And, his Prius was \n\"keyed\" from back to front!  It will cost $2,360 to repair the Prius.  \na) What type of insurance will pay to repair the Prius?  \nb) How much will this insurance pay to repair Prius after deductible? \nEvent #3\nWhen texting, Jason suddenly sees that a stoplight turned red, and he ca\rnnot \nstop in time!  Jason slams on the breaks, slides into the intersection, \rbut still \nhits the UPS truck crossing the street that had the green light.  Jason\'s passenger , Emma, flies forward and \nhit her face on the dash.  Police cited Jason as driver at fault.  \nIt costs $3,500 to repair the UPS truck.   It cost $1,600 for Emma to go\r to the doctor and get stitches.\nIt cost Jason $1,000 to go to a doctor to fix his broken texting finger .\nIt costs $4,500 to fix Jason\'s car, but Jason\'s car is worth only $2,000.\n  \na) What type of insurance will pay to repair the UPS truck?   b) How much will this insurance pay to \nrepair the UPS truck?   c) What type of insurance will pay for Emma\'s medical bills?   d) How much will \nthis insurance pay for Emma\'s medical bills?   e) What type of insurance will pay for Jason\'s medical \nbills?  f) How much will this insurance pay for Jason\'s medical bills?   g) What type of insurance will pay \nto repair Jason\'s car?  h) How much will this insurance pay Jason to fix his car?  (Tip: If Jason\'s car is \nworth less than repair cost, insurance will only pay to replace the car, less Jason\'s $750 deductible.)	Liability --\n$25,000 bodily injury insurance per person\n$50,000 bodily injury insurance per accident\n$10,000 property damage insurance per accident\nMedical Auto  Insurance — $10,000 per person'),(54890,12851,'searchwp_content','1. a) Thing that is borrowed, such as money.\n  b) Written and signed agreement between two \nparties.\n2.  a) Gives money to borrower.\n  b) Make payments to pay money plus interest \nby future date.\n  c) Bank or car dealership.\n  d) You are charged late payment fee.\n3.  a) Extra money you pay back for right to use \nsomebody else\'s money.\n  b) Finance charge.\n4.  $700 interest.\n5.  a) Annual Percentage Rate.\n  b) Real loan interest rate after all extra fees are \nadded to the loan.\n  c) Extra 1% is extra fees the car dealership adds \nto the loan to make the real interest rate.\n  d) Basic interest rate; APR interest rate.\n6.  Down payment, sales tax, car license, car insur -\nance, maintenance and repairs, gas.\n7.  FICO score.\n8.  300 lowest to 850 highest.\n9.  Your payment history; amount of money you \nowe;  how long you have credit history; if you \nhave any new credit bills recently.\n10.  High loan interest rate.\n11.  Interest rate is lower.\n12.  a) Monthly debt (bills).\n  b) 53%.\n  c) 36% or less.\n  d) $1,080 in bills.\n13.  a) $190.80 for 3 year loan.\n  b) $124.55 for 5 year loan.\n  c) $868.74 interest for 3 year loan.\n  d) $1,473.01 interest for 5 year loan.\n  e) $6,868.74 payback for 3 year loan.\n  f) $7,473.01 payback for 5 year loan.\nYour Money: Auto Loan Contract\nQUICK CHECK ANSWERS:	\n14.  a) $166 per month.\n  b) $100.\n  c) Student\'s opinion.\n  d) Reason for opinion.'),(54891,12852,'searchwp_content','What is a loan?\n\"Loan\" is a thing that is borrowed, such as money.  \"Contract\" is written and signed \nagreement between two parties (such as you and auto dealership) enforc\reable by \nlaw.  \"Lender\" gives money to \"borrower,\" and borrower agrees to make \n\"payments\" of money plus \"interest\" for a time period, such as 36 months (3 years).  \nLender may be a bank or car dealership that gives you the loan to buy a \rcar.  Loan \npayments are required every month by the deadline date (for example, pa\ryments \nmust be made before or on first day of each month).  If you make the loan payment \nlate, you are charged a late payment fee (penalty) of $30 to $50 extra.\nWhat is loan interest?\nLoan interest is extra money you pay back for the right to use somebody else\'s money .  If you buy car that \ncosts $5,000, you can:  a) Pay $5,000 cash.  b) Get $5,000 loan from b\rank or car dealership.  c) Make cash \ndown payment (such as $700), then take out a loan on the balance of $4\r,300.  When bank or car dealership \nlends you money NOW so that you may drive the car NOW, you are required to make a payment every \nmonth to pay back the loan and interest on the money you borrow.  Loan interest (also called \"finance \ncharge\") is a percent — for example, 4% to as much as 25% per year.  If you borrow $5,000 at 12% \ninterest, you pay $600 interest for first year of the loan ($5,000 times .12).  \nWhat  is APR?\nLenders are required to tell you APR (Annual Percentage Rate).  APR is the real loan interest rate after all \nextra fees are added to the loan.  Car loan is advertised at 8% on car d\realer\'s website, but you will see 9% \nAPR in the sales contract you must sign.  The extra 1% is extra fees the car dealership adds to the loan to \nmake the real (or APR) interest rate 9%.  Laws require lenders to tell borrowers in writing: 1) Basic interest \nrate; 2) APR real interest rate. \nCosts of owning a car\nCost of a car loan is only one of the costs of owning a car.  Other costs are: 1) Down \npayment;  2) Sales tax;  3) Car license;  4) Car insurance;  5) Main\rtenance/repairs;  6) Gas.\nWhat loan interest will I need to pay for a car loan?\nLenders decide on a loan interest rate (2% to 18% or more)  for you based on the following: \n1) Credit Score — also called FICO score:  Your credit, or FICO score may be from 300 (lowest) to 850 \n(highest).  Your FICO score is given to you by a company that keeps track of how well you pay your bills.  \nYour FICO score is based on -- a) your payment history; b) amount of money you \nowe;  c) how long you have credit history; d) if you have any new cred\rit bills recently.  \nIf your credit score is high (good or over 700), bank or dealership will of fer you a low \nloan interest rate, such as 4%.  If your credit score is low (bad), the bank or dealership \nwill offer you a high loan interest rate, such as 12%.	\nYour Money: Auto Loan Contract (page 1 of 2)	\nYour Money: Auto Loan Contract\n\nPermission to use with usworkworld.com subscription.  \n1. a) What is a loan?  b) What is a contract? \n2.  a) What does a lender do?  b) What does the \nborrower agree to do?  c) Give 2 examples of \nlenders that loan money to buy a car.  d) What \nhappens if you do not pay on time?\n3.  a) What is loan interest?  b) What is loan \n  interest also called?\n4.  If you borrow $5,000 at 14%, how much \n  interest will you pay the first year? (5000 x .14)\n5.  a) For what words are the initials APR used?  \nb) What is APR?  c) Why does car dealership \nadvertise 8% car loan, but sales contract says \nAPR car loan interest rate is 9%?  d) What 2 \nthings do laws require lenders tell borrowers? \n6.  List 6 costs of owning a car.\n7.  What is another name for \"credit score\"?\n8.  What is lowest and highest FICO score?\n9.  List 4 things on which your FICO is based.\n10.  If your FICO score is low, what will the bank or \ncar dealership offer you?\nQUICK CHECK:\nExample of Car Loan:  You are buying $6,000 sharp-looking pre-owned car from car dealership\nAPR  Length of Loan     Monthly Payments   Total Interest Paid Loan End/Total You Pay Back\n4%  60 months (5 years)     $110.50     $629.95   $6,629.95\n4%  36 months (3 years)     $177.14     $377.18   $6,377.18\n4%  12 months (1 year)     $510.90     $130.79   $6,130.79\n6%  60 months (5 years)     $116.00     $959.81   $6,959.81\n6%  36 months (3 years)     $182.53     $571.14   $6,571.14\n6%  12 months (1 year)     $516.40     $196.78   $6,196.78\n9%  60 months (5 years)     $124.55     $1,473.01   $7,473.01\n9%  36 months (3 years)     $190.80     $868.74   $6,868.74\n9%  12 months (1 year)     $524.71     $296.51   $6,296.51\nFrom: onlineloancalculator.org	\n11. What happens to interest rate you are offered if \nyou are at the same job for one year or more?\n12.  a) What is divided by income to get debt-to-\nincome ratio?  b) If you earn $3,000 and bills \nare $1,600 each month, what is debt-to-income \nratio?  c) What debt-to-income ratio do most \nloans require?  d) If you earn $3,000 monthly, \nhow much in monthly bills give you a debt-to-\nincome ratio of 36%?\n13.  YOU BUY: $6,000 a car at 9% APR: \n  What are monthly payments: \n  a) For 3 year loan?  b) For 5 year loan?  \n  What is total interest paid:  \n  c) For 3 year loan?  d) For 5 year loan?   \n  What is total you pay back at loan end:\n  e) After 3 years?  f) After 5 years?  \n14.  a) How much CASH must you save each month \nto save $6,000 in 36 months?  b) To save $6,000 \nin 60 months?  c) Would you rather save and \npay cash for a car or make payments?   d) Give \na reason for your choice.	\nYour Money: Auto Loan Contract (page 2 of 2)	\n2) Job Stability: If you are at same job for one year or more, interest rate dealership or bank of fers is lower.\n3) Debt-to-Income Ratio: Monthly debt (bills) divided by your income.  For example, if you ear\rn $3,000 \nmonthly and your bills are $1,600 monthly, your debt-to-income ratio is 53%.  Loans require you have a \ndebt-to-income ratio of 36% or less.  That means for $3,000 monthly income, you need $1,080 or less in \nmonthly bills for 36%.\n4) Size of Down Payment: Interest rate is lower if you make a large down payment.\n5) Age of Car: Loan interest rate will be lower for newer car. \n6) Payment Method: Loan interest rate may be lower if you allow the bank or dealership to t\rake automatic \npayments from your bank.'),(54892,12853,'searchwp_content','1. a) Agreement between you and bank or store \nthat allow you to buy something now that cost \nmoney if you promise to pay money back in the \nfuture.\n  b) Interest fee and penalty fee.\n  c) Age, income, and FICO.\n  d) Score to tell lenders if you paid bills on time \nin the past.\n2.  a) High FICO scores get lower interest rates.\n  b) $180.\n3.  a) Annual Interest Rate.\n  b) APR interest rate is higher.\n  c) $15 to $50 annual fee.\n  d) Get credit cards from banks and stores with \nno annual fee.\n4.	 Card	 Verification	 Value.\n5.  a) Paper receipt.\n  b) $2,000.\n  c) Bill that says you owe $2,000.\n  d) If you only pay minimum payment because \nthen the bank will earn lots of free money from \nyou.\n6.  a) 8 years (or 8.08 years).\n  b) $3,073.60 less $2,000 is $1,073.60 extra.\n  c) Pay $2,000 in 1 month.\n  d) 10 months.\n7.  Sign the back. Put papers you get with credit \ncard in safe place.  Make copy of the front and \nback	of	your	credit	card	for	file.\n8.  Credit card number, expiration date, and CVV \nnumber.\n9.  Secured website.\n10.  a) To compare with amount charged on your \ncredit card bill. \n  b) Call your credit card company.\n11.  To get something free leaving you with the bill.\n12. a)  Letters, numbers, caps, and symbols  \n  b) Student\'s choice of 3 easy passwords.\nYour Money: Credit Cards\nQUICK CHECK ANSWERS:	\n13. a)  PayPalCustomerService@PayPal.com is real.  \nPayPalCustomerService@banksecure.com is \ncriminal\'s e-mail to you.\n  b) Call or e-mail your bank or PayPal.\n  c) Because your computer will receive a virus \nthat may steal all information on your computer.'),(54893,12854,'searchwp_content','What is a credit?\nCredit is agreement between you and bank or store that allows you to buy\r something \nNOW that costs money if you promise to pay money back in the FUTURE.  You \npay back total amount you spent  plus \"interest\" fee — plus \"penalty\" fee of $25 to \n$50 if you pay late.  Your credit limit is based on age, income, and your FICO score \n(score to tell lenders if you paid bills on time in the past).  Person\r with high FICO \nscore of 700 to 850 gets high credit limit such as $10,000 because this \rperson knows \nhow to handle credit.  Person with low FICO scores of 550 or lower gets \rlow limit \nsuch as $1,500 because a low FICO score proves the person does not pay b\rills on time.\nWhat is interest rate?\nInterest rate charged to you is also based on your FICO score.  Credit interest rate may b\re 4% to 24% and \nmore.  Persons with high FICO scores get lower interest rates.  If you b\rorrow $1,000 and pay it back in one \nyear, 4% interest fee is $40 (.04 x 1000), and 24% interest fee is $240 (\r.24 x 1000).  APR is Annual Interest \nRate when other bank or store fees are added.  It is important to check \r\"advertised interest rate\" and \"APR \ninterest rate\" to see amount of extra fees the bank or store has added t\ro your credit.  APR is always higher \nthan advertised interest rate.  Some banks and stores may charge you \"annual (yearly) fee\" of $15 to $50 \njust so you can have their credit card. It is best to get credit cards f\rrom banks and stores with no annual fee. \nWhat is a credit card?\nPiece of plastic that fits in your wallet with your name, credit card number , and \nexpiring date on front — white rectangle to sign your name and 3 numb\rer CVV (Card\nVerification Value) on back.  American Express card puts 4 number CVV on the front.   \nHow do I use a credit card?\nYou want to buy new $2,000 TV for the Super Bowl.  You have a new bank credit card \nwith limit of $3,000 in your wallet.  Interest rate on your credit card \ris 18%.  You take out your credit card \nand give it to the sales clerk.  Sales clerk uses a small electronic mac\rhine to scan your credit card and prints \nout a paper receipt.  You sign the paper receipt.  Then you take the TV home to set up for the Super Bowl \ngame.  Your bank will send the store $2,000.  In 30 days, your bank will mail (\ror email) you a bill that says \nyou owe $2,000 with \"minimum payment\" of $80.  Your bank is VERY HAPPY if you only pay the \nminimum payment because then the bank will earn lots of free \"interest\" \rmoney from you.  Here is what \nhappens when you make monthly payments.\n.\nMike\'s Credit Card Balance:  $2,000 — Interest Rate:  18% — Minimum Payment is $80\nAmount you decide to pay monthly:        $80   $400   $2,000\nNumber of payments needed to pay back $2,000:     97 months 21 months 1 month\nTotal you paid back with \"interest\":                            $3,073.60 $2,159.66 $2,000\nWith low monthly payments, you take longer to pay, then the bank or store gets lots of extra \"interest\" \nmoney from you!  If you pay your credit card balance off within 30 days, you owe ZERO interest.	\nYour Money: Credit Cards (page 1 of 2)	\nYour Money: Credit Cards\n\nPermission to use with usworkworld.com subscription.  \n1. a) What is credit?   b) You pay back total \namount plus what 2 things?  c) On what 3 things \nis your credit limit based?  d) What is FICO? \n2.  a) What interest rate do high FICO scores get?  \nb) If you borrow $1,000 at 18% interest, and \npay back in one year - how much is interest fee?\n3.  a) What is APR?  b) Is advertised interest rate \nor APR interest rate higher?  c) What annual fee \nmay be charged?  d) What is best?\n4.  For what words does CVV stand?\n5.  a) When buying TV with credit card, what do \nyou sign?  b) What does your bank send to the \nstore?  c) What does your bank send to you?  \n  d) When is your bank VERY HAPPY and why? \n6.  a) If Mike pays $80 per month, how many \nyears will it take to pay off the $2,000 TV? (12 \nmonths in one year) --  b)  How much extra \nQUICK CHECK:	\nYour Money: Credit Cards (page 2 of 2)	\nHow do I keep my credit card information safe?\nOnce you get a credit card,  sign the back so no one else can use it.   Put papers you get with the credit card \nin a safe place.  These papers tell you the phone number to call in case your card gets lo\rst or stolen.  \nMake a copy of the front and back of your credit card for this file.  You may \nneed to call a phone number to \"activate\" the card.  \nGive your credit card number, expiration date, and CVV number ONLY to real \nstores and online stores that you trust.  Buy from online stores with \"h\rttps\" in \ntheir address — \"s\" stands for \"secured\" website.  When buying something over the phone, make sure \nyou are the one that called the store.  Keep paper or email receipt from\r the sale to compare with amount \ncharged on your credit card bill.  If you find a mistake, quickly call your credit card company.  Keep your \ncredit card in a safe place.  Only carry your credit card when you plan \rto use it.  Do not give your credit \ncard to ANYONE!  Even friends can double-cross you to get something free leaving you with the bill.  \nMonthly bills are emailed or snail mailed to you — or you may go to y\rour bank\'s website to view your \ncredit card bill online.  Create a strong password of letters, numbers, \rcaps, and symbols.  Do not use easy \nto guess passwords!  Do not use these easy and most used passwords:  123456, Password, qwerty , letmein, \nfootball, iloveyou, welcome, monkey, abc123, starwars, dragon, whatever.  Do not use same password for \nall your online accounts. To be super safe, change your passwords every 30 days to 60 days.\nYou may receive scam e-mails from criminals who want your credit card inf\rormation and bank password.   Criminals can make emails look exactly like your bank\'s email.  Sender\'s\r email address \nneeds to end in your BankName.com.  PayPalCustomerService @PayPal.com is real.  \nPayPalCustomerService @banksecure.com is a criminal\'s email.  If you do not know if \nan email is real, call or email your bank to ask.  Never click on  or re\rply to on a criminal\'s \nemail link because your computer will receive a virus that may steal inf\rormation on your \ncomputer. 	\nmoney beyond $2,000 will Mike pay back to \nhis bank when he pays only $80 per month?  \nc) What can Mike do to pay $0 interest?  d) If \nMike saves $200 per month to pay for a TV, \nhow many months will it take Mike to save \n$2,000 to pay cash?\n7.  Once you get a credit card, list 3 things to do.\n8.  What 3 things may you give to stores you trust?\n9.  For what does \"s\" in https stand?\n10.  a) Why do you keep paper or email receipts?\n  b) What do you do if you find a mistake?\n11.  Why may friends double-cross you?\n12.  a) List 4 things a strong password has.  \n  b) List 3 easy passwords.\n13.  a) Give example of real email address and \ncriminal\'s email address.  b) What do you do if \nyou do not know if email is real?  c) Why do \nyou never click on criminal\'s email link?'),(54894,12855,'searchwp_content','1. a) Plastic card that is linked to your checking or \nsavings account.\n  b) At a bank after you set up and put money \ninto a checking or savings account.\n2.  a) Unlimited transactions (uses) at stores and \nATMs.\n  b) 6 uses per month and limited to uses at ATM \nmachines.\n3.  Swipe or insert debit card into machine; ma -\nchine asks if you want extra cash back; machine \nask you to enter your PIN; Machine asks you to \napprove if total amount is correct; take time to \nsee if amount is correct.\n4.  a) For proof in case you discover later that more \nmoney was taken out of your account than you \napproved at the store.\n  b) To throw all your receipts into the empty \nshoe box.\n5.  Quicker and easier to use in stores than checks.\n6.  a) No.\n  b) Credit card.\n  c) The amount of money you owe to a store, car \ndealership, bank, or other person.\n  d) Future happiness.\n  e) Financial problems caused by going into \ndebt.\n7.  Use computer to sign into your bank.  Go to \ndebit card linked checking or saving account.  \nUse receipts to remind you of exact amount you \nspent.  Check every amount subtracted from \nyour account.\n8.  Call or go to the bank immediately to report the \nmistake.\n9.  a) Never give your debit card and PIN to friend \nor relative.  \n  b) The person may double-cross you and take \nextra money from your account.  \n10.  Check that a stranger or camera is not watching \nas you enter your PIN.\nYour Money: Debit Cards\nQUICK CHECK ANSWERS:	\n11.  a) $50.\n  b) Above  $500.\n12.  a) Separate bank account that is not linked to \nyour debit card.\n  b) Transfer just the money you need for a week.\n13.  a) Online shopping.\n  b) Fancy restaurants.\n14.  a) Skim or steal your debit card information or \ntake a picture of your debit card.\n  b) Make plastic copy of your debit card to use.\n  c) Unattended places.\n  d) One answer: Gas pump farthest from store or \nATM that is not well lit.\n e)  Watch videos to show you how recognize \nskimmer device attached to debit machines, gas \npumps,  and ATMs.'),(54895,12856,'searchwp_content','What is a debit card?\nDebit card is a plastic card that is linked to your checking or savings \raccount.  You apply for a debit card \nat a bank  after you set up and put money into a checking or savings account.  Debit car\rds linked to your \nchecking account allow unlimited transactions (uses) at stores and ATMs \n(Automatic Teller Machine).  Debit cards linked to your savings account \nmay be limited to 6 uses per month and limited to uses at ATM machines.  \nHow do I use a debit card?\nAfter selecting groceries, clothing, or shoes, go to the cashier.  1) You swipe \nor insert your debit card into Point Of Sale (POS) machine.  2) Machi\rne asks \nif you want extra \"cash back.\"  Punch \"no.\"  3) Machine asks you to ent\rer your PIN (Personal \nIdentification Number).  Punch keys to tell the machine your PIN number .  4) Machine asks you to approve \nif total amount is correct such as, \"Do you accept amount of $35.62?\"  5\r) Take time to see if amount is \ncorrect.  Then punch \"yes\" or \"no.\"  Be sure to keep the receipt for proof in case\r you discover later that \nmore money was taken out of your account than you approved at the store.\r  It is a good idea to keep an \nempty shoe box in your home so that you can throw all your receipts into\r the empty shoe box.  Then, if  there is a problem, you know you have all your receipts in the shoe box \rfor proof.\nWhy do people like debit cards?\nDebit cards are just like cash (paper money), so you do not need to ca\rrry any \nmoney with you to the store.  Debit cards are easier to use in stores th\ran checks.  \nCheck take more time because checks are documents that you must use a pe\rn to write out to give to cashier.  \nDebit cards provide tracking of where you spent money, and how much you spent.  You may go to your \nbank\'s website, and see a list of all your debit card charges — store, name, date of purchase and for what \namount of money. \nDo debit cards keep me out of financial trouble?\nDebt cards only work if you have money in your linked checking or savings accounts.\r  You cannot shop \nand buy more than your current money allows using a debit card.  You may shop and buy with borrowed \nmoney using a  credit card.  To buy things (such as clothes, TV, or car) for which \nyou do not have cash money is called \"going into debt.\"  Debt is a word \rto mean \nthe amount of money you owe to a store, car dealership, bank, or other p\rerson.  \nGoing into debt is a terrible thing to do and may prevent your future ha\rppiness.  \nTop reason for relationship fights is financial problems caused by going into debt.\nHow do I find out if the bank got my debit card transactions corr ect?\n1) Use a computer to sign into your bank.  2) Go to your debit card li\rnked \nchecking or savings account.  3) Use your receipts to remind you of exa\rct amount \nyou spent at the store.  4) Check every amount subtracted from your account.  If  \nthere is a mistake, call or go to the bank IMMEDIATELY to report the mistake.  	\nYour Money: Debit Cards (page 1 of 2)	\nYour Money: Debit Cards\n\nPermission to use with usworkworld.com subscription.  \n1. a) What is a debit card?  b) Where do you apply \nfor a debit card — and after what?\n2.  a) What do debit cards linked to your checking \naccount allow?  b) What may debit cards linked \nto your savings account be limited to?\n3.  List the 5 steps to use a debit card in a machine.\n4.  a) Why do you need to keep the receipt?  \n  b) Why is it a good idea to keep an empty shoe \nbox in your home?\n5.  Why do people like debit cards?\n6.  a) With debit card, can you buy more than your \ncurrent money allows?  b) Which card allows \nyou to shop with borrowed money?  c) What \ndoes \"debt\" mean?  d) What may going into \ndebt prevent?  e) What is number one reason for \nrelationship fights?\nQUICK CHECK:	\nYour Money: Debit Cards (page 2 of 2)	\nWhat are the dangers of using a debit card? Your debit card information and PIN may be stolen.  NEVER give your debit \ncard and PIN to friend or relative!  The person may double-cross you and take extra \nmoney from your account.  Check that a stranger or camera is not watchin\rg as you \nenter your PIN.  If a criminal uses your debit card, money immediately l\reaves your \naccount.  This is why you need to login to your bank to check your debit card \naccount often.  You must to notify your bank within 2 business days that a criminal \nis using your debit card to limit your loss to $50 no matter how much mo\rney was \nstolen from your account.  After 2 days, a bank only pays you back for stolen money \nabove $500.  It is a good idea to not put too much money into your debit\r card linked account.  You may \nkeep most of your money in a  separate bank account that is NOT LINKED to your debit card.  Then, \nlogin to your bank to transfer the money you need for one week from the \runlinked to linked bank account.  \nOnline shopping is #1 place where debit cards should not be used because \nhacking (stealing ) is easier online with debit cards.  Use credit car\rd when \ndoing online purchases.   Do not use your debit card at fancy restaurants \nwhere the waiter takes your card, goes away to process the payment, then\r \nreturns to your table.  Use a credit card or cash at fancy restaurants. \r \nThieves use \"skimming\" devices, about the size of a deck of cards, \nattached to debit card machines to \"skim\" or steal your debit card infor\rmation — or take a picture of your \ndebit card.  Then criminals make plastic copy of your debit card to use.  \"Skimming c\ran occur almost \nanywhere, but be especially aware at restaurants, gas pumps, and ATMs,\" said Kristi Arey, Fraud Manager.  \nSkimming most often happens at unattended places — on gas pump that i\rs farthest from the store or on \nATM that is not well lit.  Please go to YouTube.com, and search for \"How to spot skimmer on gas pump or \nATM.\"  Watch videos to show you how recognize skimmer device attached to debit m\rachines, gas pumps, \nand ATMs.  If you think something is wrong or looks strange on the debit mach\rine, do not use it!  \n7. List 4 steps to make sure the bank got your \ndebit card transactions correct.\n8.  What do you do if you find a mistake?\n9.  a) What do you NEVER do?  b) Why?\n10.  As you enter your PIN, what do you check?\n11.  a) What is your loss limited to if you notify the \nbank within 2 days?  b) After 2 days, above \nwhat amount does the bank pay you back for \nstolen money? \n12.  a) Where do you keep most of your money?\n  b) Then, what may you do each week?\n13.  a) What is #1 place debit cards should not be \nused?  b)  Where else do you not use debit card?\n14.  a) What does skimming device do?  b) Then \nwhat do criminals do?  c) Where does skimming \nmost often happen?  d) Give one example.  \n  e) What can you watch on YouTube?'),(54896,12857,'searchwp_content','1. a) App on smart phone that stores credit card, \ndebit card, and bank information, then allows \nyou to make purchases with merchants.\n  b) Credit card, debit card, bank account.\n2.  Student\'s choice of 3 mobile wallet apps.\n3.  a) Because the information is installed on your \nsmart phone.\n	 b)	Unlock	phone.		 Type	pass	code	or	use	fin-\ngerprint to unlock mobile wallet.  Touch hour \nphone to mobile wallet card reader.\n4.  a) NFC (or Near-Field Communication).\n  b) To electronically communicate information \nto each other.\n5.  a) Select mobile wallet app.  Open app and add \ncredit card, debit card, or bank account.  Set \ndefault payment option.\n  b) The one card or account that will be the one \nused to process the purchases you make.\n6.  a)  Electronic process that changes your infor -\nmation into a scrambled unreadable code.\n  b) For safe use.\n7.  Your mobile wallet stops.\n8.  When your phone is unlocked.\n9.  a) Require 2-step unlock.\n  b) Fingerprint, facial, or iris (eye) scan on smart \nphone.\n10.  Pass Galaxy iris scan with person\'s photo and \ncontact lens.\n11.  a) 40%.\n  b) Student\'s answer.\n12.  To see you enter your pass code.\n13.  Hackers can grab the information, then spoof or \nre-create your mobile wallet and use it.\n14.  When you click on infected advertisement or \nfake e-mail line sent by criminals.\n15.  Report theft of loss to wireless carrier.  Report \ntheft or loss to your bank.\nYour Money: Mobile Wallet\nQUICK CHECK ANSWERS:	\n16.  a) Report theft to police and get copy of report.  \n  b) Police report can provide proof.\n17.  a) Student\'s answer.\n  b) Reason for answer.'),(54897,12858,'searchwp_content','What is a mobile (or digital) wallet?\nMobile wallet is an app on your smart phone or watch that stores \nyour credit card, debit card, and bank information —then allows \nyou to make purchases with merchants (stores, restaurants, or \nother places that sell things for you to buy).  The mobile wallet \napp subtracts the money you spend from your credit card, debit \ncard, or bank account.  \nDifferent types of mobile wallets apps match different types of \nsmart phones.  Most common mobile wallets apps are PayPal, \nApple Pay, Google Pay, Venmo, and Samsung Pay that may be installed on your smart phone.  You can \ndownload other mobile wallet apps from banks such as Wells Fargo and Capital One.  Also, you can \ndownload mobile wallet apps from merchants such as PayPal, Walmart, and Starbucks.  Your mobile wallet \napp only works with merchants (stores and restaurants) that accept the\r app as payment method.  \nWhat are the benefits of a mobile wallet?\nMobile wallets are easy to use for people who like to use smart phones. \r You do not need to carry your \nplastic credit or debit cards in your purse or wallet when shopping beca\ruse the information is installed on \nyour smart phone.  When you are ready to pay, you:  a) Unlock your phone.  b) Type the pass code or use \nyour fingerprint to unlock the mobile wallet.  c) Touch your phone to the \"mobile \nwallet reader\" next to the register.  The mobile wallet and reader use NFC (Near \nField Communication) to electronically communicate information to each \rother.\nHow do I set up a mobile wallet?\na) Select the mobile wallet app you want to use.  b) Open the app and \radd each \ncredit card, debit card, or bank account that you want to store in the m\robile phone app.  You may use your \nphone camera to scan the card, or enter information using the keyboard.  c) Set \"default\" payment option.  \nEven though all your plastic cards and bank accounts are stored within t\rhe mobile wallet app, you need to \nselect the \"default\" payment option — the one card or account that will be the first one used to process the \npurchases you make.\nAre mobile wallets safe?  Yes and No\nYes.  Plastic credit and debit cards print your name and account number on t\rhe \ncard.  Mobile wallet apps \"encrypt\" your banking information before sending the \ninformation electronically to your bank.  Encrypt is an electronic proce\rss that \nchanges your information into a scrambled unreadable code.  Also, you need to \nkeep your mobile wallet app updated to the newest version for safe use.\n   \nNo.  You can use your mobile wallet when your phone has battery life.  If your\r \nbattery runs out of power, your mobile wallet stops also.  	\nYour Money: Mobile Wallet (page 1 of 2)	\nYour Money: Mobile Wallet\n\nPermission to use with usworkworld.com subscription.  \n1. a) What is a mobile wallet?  b) Money you \nspend is subtracted from what 3 places?\n2.  List 3 common mobile wallet apps.  \n3.  a) Why do you not need to carry your plastic \ncards when shopping?  b) List the 3 steps to use \nwhen you are ready to pay with mobile wallet.\n4.  a) What do mobile wallet and reader use?  b) To \ndo what?\n5.  a) List the 3 steps to set up the mobile wallet \napp.  b) What is a default payment option?\n6.  a) What is \"encrypt\"?  b) Why do you need to \nkeep your mobile wall app updated?\n7.  What happens if your phone battery dies?\n8.  When can a mobile wallet process payments? \n9.  a) What is best way to keep a criminal out of \nQUICK CHECK:	\nYour Money: Mobile Wallet (page 2 of 2)	\nYes.  When your phone is locked, your mobile wallet is safe.  The mobile wallet app can \nprocess payments only when your phone is unlocked with pass code or your fingerprint.  \nIf you use pass code, you need a STRONG pass code.  The best way to keep a criminal \nout of your phone is to require a 2-step unlock — strong pass code with \"biometric\" \nauthentication.  Biometric authentication is your fingerprint, facial, or iris (eye) scan on a \nsmart phone.\nNo.  Recently, hackers found a way to pass the Samsung Galaxy iris scan with a person\'s photo and contact \nlens.  Hackers are trying ways to pass biometric authentication on other\r types of smart phones and watches.  \nNo.  Studies prove only 40% of smart phone users keep their phone locked.  Criminals may \"shoulder -surf\" \nwhen you are the cash register to see you enter your pass code, then ste\ral your phone.  What do you think \nhappens when your unlocked phone is stolen, and your pass code is known \rfrom a shoulder-surf?  \nNo.  If you add your credit card, debit card, or bank information using publ\ric Wi-Fi network, hackers can \ngrab the information, then \"spoof\" or re-create your mobile wallet and quickly use it to purchase stuf f.\nNo.  Your smart phone can become infected with malware that will steal pass co\rdes and information.  \nMalware enters your phone when you click on infected advertisement or fa\rke e-mail link sent by criminals.\nWhat do I do if my mobile wallet phone or watch is stolen or lost?\n1) Immediately report the theft or loss to your wireless carrier.  Your carrier \nmay be able to disable your phone.  2) Immediately report the theft or \rloss to \nyour bank so that your bank can freeze your accounts to stop all transac\rtions \n(purchases and money flow).  3) If your phone is stolen, report the theft to \nthe police and get copy of the report.  Some wireless carriers or banks \rrequire \nproof that your phone was stolen, and a police report can provide proof.\r\nyour phone?  b) What is called biometric \n authentication?\n10.  Recently, what did hackers find a way to do?\n11.  a) What percent of phone users keep their phone \nlocked?  b) Do you keep your phone locked?\n12.  Why do criminals shoulder surf?\n13. What happens if you add your bank information  when using public Wi-Fi network?\n14.  When does malware enter your phone?\n15.  When mobile wallet phone is lost or stolen, \nwhat 2 things do you IMMEDIATELY do?\n16.  a) If your mobile wallet phone is stolen, what \nelse do you do?  b) Why?\n17.  a) Will  you use plastic credit card or mobile \nwallet when shopping?  b) Give a reason for \nyour answer.'),(54898,12859,'searchwp_content','1. a) Feeling stress or anxiety (worry) about \nmoney.\n  b) 32%.\n2.  a) Wants are clothes, concerts, and Starbucks.\n  b) Needs are rent, electricity, car insurance.\n3.  a) You are desperate for money because the \nmoney from your last paycheck is spent and \ngone.\n	 b)	 That	you	need	to	pay	yourself	first.\n  c) 10%.\n4.  a) Even poorer by taking advantage.\n  b) $40 for 14 days.\n  c) You may roll over the loan for more time and \nmore interest.\n  d) $793.\n5.  a) Equifax, TransUnion, and Experian.\n  b) Gives you a credit score from 300 to 850.\n  c) 850.\n  d) Payment history; amount of debt; length of \ncredit history.\n6. Everywhere.\n7.  a) Low such as 4%.\n  b) High such as 21%.\n8.  $680 more.\n9.  May need to pay higher rents.\n10.  Miss or make minimum payments; make late \npayments; do not pay taxes; break a lease and \nnot pay all rent money due; never pay back a \nloan.\n11.  a) Aggressively calling you and sending threat -\nening letters.\n  b) 5 to 10 years.\n  c) You must pay your bills and loans perfectly.\n12.  Visit AnnualCreditReport.com.\n13.  To make sure there is not an error.\n14. No.\n15.  Go to MyFICO.com to buy.  Go to Experian, \nEquifax, or TransUnion websites to buy.  Go to \nYour Money: Problems\nQUICK CHECK ANSWERS:	\nyour bank and ask for your free FICO score.\n16.  a) CreditKarma.com, CreditSesame.com, \nQuizzle.com. \n  b) Monthly subscription plan that costs money.\n17.  a) Earn more money or spend less.\n  b) Student\'s answer.\n  c) Reason why.'),(54899,12860,'searchwp_content','Thinking about money is smart.  Feeling stress or anxiety (worry) about money is \"red flag\" (sign) that you \nare heading for money problems.  In survey, 32% of adults said stress and worry about money causes loss \nof sleep.  Age group before today\'s high schoolers, called Millennials, are not han\rdling money correctly to \nprevent problems, worry, and loss of sleep.  82% of these young adults are \nin debt (owe money) with largest debts in student loans and credit cards.  \nHow can I tell if I am heading for money problems?\n•  You spend money on WANTS before you pay for NEEDS: Wants are \nclothes, concerts, Starbucks.  NEEDS are rent, car insurance, medical.\n•  You live paycheck to paycheck.  You are desperate for your next       \npaycheck because the money from your last paycheck is spent and gone.\n•  You use your credit card to pay everyday purchases that you should pay fr\rom your monthly budget of \ncash -- such as groceries, phone bill, rent, and car payment.\n•  You have little or zero savings.   Rule of Riches says that you need to pay yourself first!  When you get \na paycheck, 10% needs to go into your savings — never to be touched. \r \n•  You take out Payday Loan.  Payday Loan stores are mostly located in poor \rneighborhoods, and make \npeople even poorer by taking advantage.  If you borrow $100 from a Payda\ry Loan, the lender will \ncharge $40 for 14 days. If you cannot pay $140 in 14 days, you may \"roll ove\rr\" the loan for more time \nand more interest.  It is reported that average Payday Loan user ends up\r paying $793 interest on a $300 \nloan because the person cannot pay the loan back and keeps rolling over \rthe loan.  \n•  You only pay minimum payment due on credits cards.  This makes your credit card debt grow higher.\n•  You pay off one credit card payments with another credit card because you do not h\rave money.\n•  You don\'t want to go online and look at your bank accounts.\n•  You ask other people for money to pay your monthly bills and credit card \rbills.\nSo what if I owe money.  Who cares?\nThere are 3 credit bureaus tracking how well you handle your money (cal\rled \"your\ncredit history\") — Equifax, TransUnion, and Experian.  These 3 credit bureaus \ngive your credit history to company called FICO.  FICO takes your credit\r history \nand gives you a credit score from 300 to 850, with 850 being best.  Your FICO score is based on payment \nhistory, amount of debt (money owned), and length of credit history (how man\ry years you used credit cards \nand loans).  Your FICO score tells lenders how likely you are to pay bills from your h\ristory of paying bills.\nHow is my FICO score used?\nYour FICO score follows you everywhere!  When you buy a car, the dealership will check \nyour FICO score before giving you an auto loan.  In fact, car dealership\r will offer you loan \ninterest rate based on your FICO score.  If you have high FICO score, yo\ru will get low auto loan interest \nrate such as 4%.  If you have low FICO score, you will get a high intere\rst rate such as 21%.  $4,000 auto \nloan at 4% interest is $160 interest each year.  $4,000 auto loan at 21% interest is $840 interest each year.  \nIf you have good money handling skills, you will save money when you buy\r a car.  All stores and banks 	\nYour Money: Problems (page 1 of 2)	\nYour Money: Problems\n\nPermission to use with usworkworld.com subscription.  \n1. a) What is red flag that you are heading for \nmoney problems?  b) What percent of adults \nhave loss of sleep due to money worry?\n2.  a) What are WANTS?  b) What are NEEDS?\n3.  a) What does it mean to live paycheck to \n  paycheck?  b) What does Rule of Riches say?  \nc) What percent needs to go into your savings?\n4.  Payday Loan:  a) What do Payday Loans make \npeople?  b) How much will lender charge for \n$100 for 14 days?  c) What happens if you \n  cannot pay in 14 days?  d) How much does \n  average Payday Loan user end up paying for \n$300 loan?\n5.  a) Who tracks how well you handle money?  \n  b) What does FICO do with your credit history?  \nc) What is the best FICO score?  d) On what 3 \nthings is your FICO score based?  \nQUICK CHECK:	\nYour Money: Problems (page 2 of 2)	\nwho loan you money for a house, motorcycle, TV, or other item will check your FICO score before making \na loan to you.  Your FICO score is checked before you rent an apartment.  Renters with  low FICO scores may need to pay higher rents.  \nIf I make money mistakes, how long until my FICO score can go high again?\nYou will get low FICO score if you:  1) Miss or make only minimum paymen\rts on credit \ncards. 2) Make late payments on car loan.  3) Do not pay your taxes.  \r4) Break a lease on \nyour apartment and not pay all rent money due.  5) Never pay back a loa\rn, and loan goes into \"collections.\"   \nCollections means that company who gave you the loan, gave your loan ove\rr to Collections Company.  \nCollection Company tries to make you pay by aggressively calling you and\r sending you threatening letters. \nYour FICO score takes 5 to 10 years to repair after you ruin your credit \rhistory.  During this 5 to 10 years, \nyou must pay your bills and loans PERFECTLY.  Then, your FICO score will go high again.\nHow can I see my credit report and FICO score?\nYou may get one free credit report from Experian, Equifax, and TransUnion credit \nbureau each year.  To get your free credit report, visit AnnualCreditReport.com.  Your \ncredit report will list all your credit cards, loans, and how you pay.  Check your credit \nreport each year to make sure there is not an error such as credit card \rbill that belongs to \nanother person.  Fix errors you find immediately.   But, your credit report does not give \nyour FICO score!  To get your FICO score: 1) Go to MyFICO.com to buy your score.  \n2) Go to Experian, Equifax, or TransUnion websites to buy your score.  4) Go to your \nbank to ask for your FICO score.  Your bank may give you your FICO score for free.   \nBEWARE of CreditKarma.com, CreditSesame.com, and Quizzle.com  You may buy your credit score at \nthese websites, but you are then enrolled a subscription plan that makes you make payments for 12 months!   \nThere are 2 ways to get rich — earn more money or spend less money.  Which will you do?\n6. Where does your FICO score follow you?\n7.  What auto loan percent will you get if you have:  \na) high FICO score?  b) low FICO score?\n8.  How much more yearly does person pay with \n$4,000 auto loan at 21% interest than at 4%? \n9.  What happens to renters with low FICO scores?\n10.  List 5 reasons why you get a low FICO score.\n11.  a) How does Collection Company try to make \nyou pay?  b) How long does it take to repair \nyour FICO score?  c) What must you do during \nthe time you are repairing your FICO score?\n12.  How do you get your free credit report?\n13.  Why do you need to check your credit report?\n14.  Does your credit report give your FICO score?\n15.  List 3 ways to get your FICO score.\n16.  a) Beware of what 3 websites?  b) In what do \nthese websites enroll you?\n17.  a) List the 2 ways to get rich.  b) Which way do \nyou think is easier?  c) Why?'),(54900,12861,'searchwp_content','Networking Skills\nQUICK CHECK ANSWERS:\n1.  Process of talking to people to create friend -\nships, collect contacts, and learn information to \nhelp you succeed in your career.\n2.	 1)	 You	can	be	among	the	first	to	hear	about	\ndesirable job openings.  \n  2) You will learn important career information \nabout your industry.\n3.  a) Any 5 such as friends, family members, rela -\ntives, teachers, counselors, etc.  \n  b) Facebook Twitter, Linkedin, Instagram.\n4.  Keep social media privacy settings high.  Re -\nmove any posts, comments that an employer \nmay see and not like. Join groups that are posi -\ntive.\n5.  Any 5 such as name, address, place of employ -\nment, social media sites where met, birthday.\n6.  So that the dentist can continue the conversa -\ntion during the patient\'s next visit to make the \npatient feel special. \n7.  Impress people with your skills to remember \nthings about them.  Makes people feel special \nand important.\n8  a) Be a friend.  \n  b) Send text on birthdays; calls to wish them \nwell in project; thank you text when person did \nsomething for you.\n9.  Greet your network person by saying\"Hi\" and \nintroduce the person to others in the group\n10.  a) Short speech to quickly sell yourself and \nyour skills to another person.  \n  b) One minute.  \n  c) Your school or job, skills, current projects, \nwhat you plan for a career.  \n  d) Your business card.  \n  e) Their business card.\n11.  Studen\'ts elevator pitch.\n12.  a) Rotary, Kiwanis, Lion\'s Clubs, Toastmasters 	\nInternational.\n  b) Men and women who work in the career \narea.\n13.  Get contacts for your network.  Add club name \nto your application and resume.  Learn more \nabout types of jobs and job openings in your \nmajor.\n14.  a) Student\'s opinion.\n  b) Reason for opinion.'),(54901,12862,'searchwp_content','Networking Skills (page 1 of 2)	\nNetworking Skills	\nNetworking is the process of talking to people to create friendships, co\rllect names of contacts (people to \ngo for advice or help), and learn information to help you succeed in yo\rur career.  A network gives you two \nadvantages: 1) You will be among the first to hear about good job \nopenings from your network contacts.  2) You will be among the first \nto learn important career information about your industry and future \ntrends.  Knowing how to build a network is an important career skill.  \nHere are some tips to help your networking skills:\n  \nTip #1:  Find People for Your Network.  Include people you know \nin your network — friends, family members, relatives, people you \nmeet on the job, as well as those you meet in school — teachers, \ncounselors, secretaries, janitors, etc.  You may include people you \nmeet in school clubs, sports, and hobbies — or even while working \nout in the gym.  In addition, you may network on social media with \ncareer professionals using Facebook, Telegram, Instagram, Linkedin, and other websites.  \nTip #2:  Clean up Your Social Media Reputation.  When you use social media sites for your career, you \nneed to keep a professional social media identity.  Keep your social media privacy settings high. Do not fill \nout your social media profile with details about yourself.   Remove any posts, comments, photos, and games \nthat an employer may see and not like.   Join groups that will add positive to your internet career identity.  \nFollow news groups in your career area to meet and mingle with others in your career area. \r \nTip #3:  Organize Your Network Note Files.  Make a network note file (on cards or computer).  Include \nevery person mentioned in Tip #1 and #2.  Write down information about each person such as name, \naddress (if known), place of employment, and extra information (socia\rl media site where met, birthday, \nfood liked, hobbies, and current happenings in his or her life).  You may be thinking that this is an extreme \nmeasure to take — keeping network notes.  Many professionals (doctor\rs, dentists, lawyers, accountants, \ninterior designers, retail store owners) keep note files on customers.  \nFor example, when you visit a dentist and the dentist talks to you about\r an event that you discussed \nduring the last visit, it is not because the dentist has a good memory.  The dentist writes down notes  about a conversation with a patient so that the dentist can continue the\r \nconversation during the patient\'s next visit to make the patient feel sp\recial.   \nKeeping network note files allows you to: 1) Impress people with your skill to \nremember things about them; and 2) Makes people feel special and import\rant so \nthat they will want to give you advice or help when you need it. \nTip #4:  Respect the People in Your Network.  To have friends, be a friend.  \nNetworking is not a one-way road where you do all the taking and none of\r the \ngiving.  The most successful networks include people who feel the flow of give \nand take — or of advice and help going both ways.  How can you be a f\rriend to\n\nPermission to use with usworkworld.com subscription.  \nQUICK CHECK:	\nNetworking Skills (page 2 of 2)	\nyou can be a friend to those in your network.\n9.  List 2 things to do when your network person \njoins your group. \n10.  a) What is an elevator pitch?  b) How long \nshould your elevator pitch be?  c) List 4 things \nit should cover.  d) What can you then give the \nperson?  e) For what can you then ask? \n11.  Write a short elevator pitch to answer a business \nperson who says, \"Tell me about yourself.\"\n12.  a) List names of 4 networking clubs.  b) Who do \ncollege student clubs invite as speakers? \n13.   List 3 reasons to attend a college major\'s club.\n14.. a)  When  will  you start your network note files?\n  b) Give a reason for your answer.\n1. \nWhat is networking?\n2.  A network gives you what 2 advantages?\n3.  a) List 5 people to include in your network.  \n  b) List 4 social media sites for networking.\n4.  List 3 things you can do to maintain a \n  professional social media identity. \n5.  List 5 pieces of information you can write down \nabout each person in your network note files.\n6.  Why do some dentists write down notes about a \nconversation with a patient?  \n7.  List 2 things that keeping network note files \n  allow you to do.\n8.  a) How can you have friends?  b) List 2 ways \nthe people in your network?  Send \"Happy Birthday\" text on a birthday.  Make brief call, email, or text \nto wish the person well for a project in process.  Send thank you text, email, or note when the person did \nsomething for you.  When your network person joins your group, always  greet your network person by \nsaying \"Hi\" along with their name — and  introduce the person to others in the group.  In general, treat \nyour network people like you want to be treated.  \nTip #5:  Prepare Your Elevator Pitch.  An elevator pitch is a short speech to quickly sell \nyourself to another person.  At a meeting you may meet a business person who asks, \"Are \nyou attending this meeting?\"  Your answer (or elevator pitch) should be less than one\nminute and cover what you need important people to know about you: your job or school, \nyour skills, current projects, and what you plan for a future career .  \"Yes, I am attending \nthis meeting.  My name is Joe Smith.  I\'m a student at Careerville College majoring in \nComputer Technology.  My plan is to work as a computer technician and coder after \ngraduation.  May I give you my business card?\"   Then, give the person your business card (yes, college \nstudents have business cards for networking).  Your business card needs to be professional-looking, and \nprovide your name and contact information (e-mail and cell number — \rdo not include your address).  You \nmay ask the person for his or her business card.  After you give an elevator pitch and exchanged business \ncards — You have made a network contact!  An important person knows about you, has your business card \nin case the person wants to contact you about a job, and you have a business card also for your network file. \nTip #5:  Join Networking Clubs.   Use the internet to search for networking clubs to attend — Rotary, \nKiwanis, or Lion\'s Clubs (service clubs for business persons) or  Toastmasters \n(club to teach business speaking skills).  Also, you may discover that your college \nmajor (such as business, graphic arts, public relations, other) has a student club.  \nStudent clubs invite men and women who work in the career area as speake\rrs.  \nAttend your college major\'s club meetings to: 1) Get contacts for your network.  \n2) Add the college\'s              club name to your application and resume.  3) Learn \nmore about types of jobs and job openings in your major.'),(54902,12863,'searchwp_content','New Job Check List (page 1 of 2)	\nNew Job Checklist	\nThe first few days on the new job may be stressful because you meet new people, you learn new job tasks, \nand you need to remember details about your job.  To plan, to learn, and to know — can help you feel — \nbrave, friendly, and focused.  Use this new job checklist to help you to plan, to learn, and to know.\nWHAT TO WEAR & SAY:\nWork sites have rules for dress, speech, and behavior.  The rules may be written or \nunwritten.  Your supervisor will expect you to follow the rules.  Use this checklist to \nhelp you make correct decisions about rules:\n_____  I will wear clothing, hairstyle, and jewelry  that fit into the style of what my \n  coworkers wear.  If I am unsure about the rules of clothing, I will ask my      \nsupervisor to explain the rules.\n_____  I will shower, use deodorant, brush my teeth, style my hair, and report to work clean and neat.  I  will keep perfume or aftershave to a minimum.  If the work site has a fragrance-free policy , I will \nfollow it.  I will make sure I wear clean shoes and my clothing is clean, neat, and free from odor .\n_____  I will not wear low-cut tops, inappropriate T-shirts, and casual sandals like flip-flops.  I realize that  I may be required to cover tattoos and remove jewelry from some body piercing sites.\n_____  I will wear the protective clothing that is required by my supervisor even if my coworkers do not.\n_____  I will report to work five to ten minutes early for every work shift.  I will call in early if sick.\n_____  I will not use slang words, swearing, and offensive humor or remarks.\n  I will be polite, smile, stand straight, sit straight, and walk correctly .\n_____  I will follow the company\'s rules for  smart phone, computer, social media, and internet use.\nWHAT TO DO:\nYou will meet coworkers of many ages, backgrounds, viewpoints, and social values.  At work, you are paid \nto get along with your supervisor, coworkers, and customers.  Use good manners and your brain to think \nof ways to treat your supervisor, coworkers, and customers politely and respectfully.\n_____  I will treat everyone at work as I like to be treated — polite, friendly, with respect.\n_____  I will be friendly, but I will not give too many details about my personal life at work — and I will  not ask others too many questions about their personal lives.  I will not participate in gossip!\n_____  I will be friendly with everyone at work.  I will not get too friendly with coworkers that are extra  friendly or like to complain  so that I do not get sucked into their life problems or complaints.\n\nPermission to use with usworkworld.com subscription.  	New Job Checklist (page 2 of 2)	\nQUICK CHECK: \n1. a) List 3 reasons why the first days on a new job \nmay be stressful.  b) List 3 things that help you \nfeel brave, friendly, and focused.\n2.  For what 3 things do work sites have rules?\n3.  a) Into what will your clothing, hairstyle, and \njewelry fit?  b) If unsure, what will you do?\n4.  a) What do you think is meant by \"fragrance-\nfree policy\"?  b) List 3 things you will not wear.\n5.  a) When will you report to work for every work \nshift?  b) If sick, what will you do?\n6.  List 4 company rules you will follow.\n7.  a)  At work, what 3 people are you paid to get \nalong with?  b) For what do you use good\n  manners and your brain to do?\n8.  With what 3 things should you treat everyone?\n9.  Why is it best to not get too friendly with \n  coworkers who are extra friendly or complain?\n_____  I will be a team player.  I will help coworkers when needed.  I realize that if the supervisor \n  says, \"If you have time, would you please do this.\"  My supervisor means, \"Do this task.\"  \n_____  I will act professional at all times.  I will say \"please\" and \"thank you.\"  I will keep \n  a neat work station.  I will clean up after myself in the break room.\nWHAT TO LEARN:\nYour supervisor or a coworker will explain the company, products, and work rules to you.  If not, you are \nresponsible to learn by watching coworkers and asking questions.\n_____  I will read the company handbook.  I will ask my supervisor about paragraphs I do not understand.\n_____  I will look at the work schedule and write down days and hours I work.  I will follow rules for  lunches and breaks.  I will follow rules about where to store personal belongings.  I will know how \nto find parking, washroom, and break room.  I will not allow my friends to visit or call me at work.\n_____  I will listen more than I talk.  If I do not understand, I will ask.  I will not be afraid to ask questions.   \n_____  I will write notes to help me remember things about work.  I will follow directions and not make  changes on my own.  I will be a self-starter rather than waiting for someone to tell me to start work.\n_____  I will enjoy learning new ways of doing things.  I will keep a sense of humor about situations.\n_____  If the supervisor tells me to do a task one way, and a coworker tells me to do the task another way, \n  I will follow what the supervisor told me to do.  When idle, I will look for work or cleaning to do.\n_____  I will ask my supervisor about safety:  a) When will we learn emergency rules to follow if a  fire or  \n  earthquake happens?  b) When will we learn what to do if an accident or robbery happens?\n10. What do supervisors mean when saying, \"If you \nhave time would you please do this?\"\n11.  a) Who will explain the company, products and \nwork rules to you?  b) If not, for what are you \nresponsible?\n12.  a) What will you read?  b) What will you do if \nyou do not understand a paragraph?\n13.  What 2 things will you not allow friends to do?  \n14.  a) Why will you write notes?  b) What will you \nenjoy?  c) What will you keep?\n15.  Who are you to follow: supervisor or coworker?\n16.  For what 2 things will you look when you have \nfinished your work and are idle?\n17.  List one questions about safety to ask.\n18.  If you follow the tips in this lesson, do you \nthink you will feel brave, friendly, and focused \nyour first days on a new job?  \n  b) Give a reason for your answer.'),(56504,13073,'_wp_attached_file','2021/08/NEW-JOB-CHCEKLIST-ANSWERS.pdf'),(56505,13073,'_wp_attachment_metadata','a:1:{s:5:\"sizes\";a:4:{s:4:\"full\";a:4:{s:4:\"file\";s:33:\"NEW-JOB-CHCEKLIST-ANSWERS-pdf.jpg\";s:5:\"width\";i:1088;s:6:\"height\";i:1408;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:6:\"medium\";a:4:{s:4:\"file\";s:41:\"NEW-JOB-CHCEKLIST-ANSWERS-pdf-232x300.jpg\";s:5:\"width\";i:232;s:6:\"height\";i:300;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:5:\"large\";a:4:{s:4:\"file\";s:42:\"NEW-JOB-CHCEKLIST-ANSWERS-pdf-791x1024.jpg\";s:5:\"width\";i:791;s:6:\"height\";i:1024;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:9:\"thumbnail\";a:4:{s:4:\"file\";s:41:\"NEW-JOB-CHCEKLIST-ANSWERS-pdf-116x150.jpg\";s:5:\"width\";i:116;s:6:\"height\";i:150;s:9:\"mime-type\";s:10:\"image/jpeg\";}}}'),(57075,13148,'_version',''),(57076,13148,'_files','[\"https://usworkworld.com/wp-content/uploads/2021/08/COST-OF-LIVING-ANSWERS.pdf\"]'),(57077,13148,'_filesize','539485'),(57078,13148,'_md5',''),(57079,13148,'_sha1',''),(57080,13148,'_sha256',''),(57081,13148,'_crc32',''),(54904,12865,'searchwp_content','Paycheck Stub\nQUICK CHECK ANSWERS:\nAnswers for Page 2\n1.  Once per week; once every other week; twice \nper month; once per month.\n2.  Handwrite or use a computer to print out.\n3.  Electronically send the paycheck money to their \nbank for direct deposit into the worker\'s bank \naccount.\n4.  a) Money earned for the pay period.\n  b) Purchase items in stores or withdraw cash \nfrom  an ATM.\n  c) Do not tell anyone your card\'s PIN.  Call \nyour employer\'s bank and employer immedi -\nately to report a lost or stolen payroll card.\n5.  a) Every time the worker is paid.\n  b) Hours worked for the pay period, earnings \nand all deductions.\n  c) Employers give workers paper paycheck \nstub or ask workers to use a computer to go to \na website, enter user name and password, then \nprint out the paycheck stub.\n6.  a) Total wages earned during the pay period.\n  b) $960.\n7.  a)  Employer\'s Withholding Allowance.\n  b) How much income tax money to deduct out \nof your pay.\n  c) Lowers the amount of income tax taken out \nof your pay.\n8.  a) Federal Insurance contributions Act.\n  b) Social Security tax and Medicare tax.\n9.  a) Social Security is 6.2% of gross pay.\n  b) Medicare is 1.45% of gross pay.\n  c) FICA is 7.65% of gross pay.\n10.  At least 10 years.\n11.  a) Retirement: Monthly retirement income at \nage 67.\n  b) Disability: Monthly income if worker re -\nceives physical or mental condition that pre -\nvents worker working for over one year.\n  c) Family: Worker\'s family may be eligible to  receive monthly benefits if worker retires or \nbecomes disabled.\n  d) Survivors: If worker dies, members of family \nmay received monthly benefits.  \n  e) Medicare: Government paid medical insur -\nance for worker at age 65.\n12.  a) Dental or vision insurances.\n  b) Taken out of your paycheck, or workers must \ngo to union office to pay.\n13.  a) Amount of b) Federal income tax, state \nincome tax, social security, medicare, health \ninsurance, union dues, voluntary deductions.\n14.  Your paycheck stub.\nAnswers for Page 3\n1.  a) $20 per hour.  \n  b) $18 per hour.\n2.  a) 2 hours of overtime.  \n  b) Zero.\n3.  a) Save money from each paycheck before \ntaxes are taken out of the worker\'s pay.  \n  b) When the money is withdrawn.  \n  c) 59 1/2.\n4.  a) Save money from each paycheck after taxes \nare taken out of the worker\'s pay.  \n  b) At any age.\n5.  a) Yes.  \n  b) $75.  \n  c) No.\n6.  Because Jason pays money into a 401K plan.\n7.  Student\'s opinion (Jason is single and Julie sup -\nports 2 children).\n8.  a) 6.2%.  b) 1.45%.\n9.  Health insurance, Dental insurance, Retirement \nPlan.\n10. Jason.\n11.  a) Student\'s opinion.  \n  b) Reason why or why not.  \n  c) Student\'s opinion.  \n  d) Reason why or why not.\n12. $537.57'),(54905,12866,'searchwp_content','Paycheck Stub	\nPaycheck Stub (page 1 of 3)	\nEmployers pay workers for hours worker every \"pay period.  Pay periods m\ray be: 1) once per week; \n2) once every other week; 3) twice per month; 4) once per month.  Emp\rloyers may pay workers with:\n•  PAYCHECKS - Employers may handwrite paper paychecks — or use a computer to print\r out paper \npaychecks to give to workers.  Most employers pay young workers with pap\rer paychecks.  \n•  DIRECT DEPOSIT - About 82% of workers ask employers to electronically send the paycheck \nmoney to their bank for direct deposit into the worker\'s bank account.  \rWith direct deposit, workers do \nnot need to physically visit the employer to pick up a paper paycheck. \n•  PAYROLL CARDS (plastic ATM cards) - Employers place money earned for the pay period on each \nworker\'s payroll card.  Then, workers can use the payroll card to purchase items in stores or wi\rthdraw \ncash from an ATM.  Only employers can place money on a worker\'s payroll card.  CAUTION\r: Do not \ntell anyone your payroll card\'s PIN (Personal Identification Number).  Call your employer\'s bank and \nyour employer immediately to report a lost or stolen payroll card.  \n•  CASH - Employers who pay in cash are required by law to take out taxes and kee\rp records for cash \npaid workers.  The IRS (Internal Revenue Service) may inspect employers who pay worke\rrs in cash to \nmake sure both workers and employers are paying correct amount of taxes \rowed to the government. \nUNDERSTANDING PAYCHECK WORDS\nPAYCHECK STUB - Employers must provide every worker with a paycheck \nstub every time the worker is paid.   Paycheck stubs list hours worked f\ror \nthe pay period, earnings, and all deductions (money taken out of a work\rer\'s \npay).  Employers may give workers paper paycheck stubs — or ask \nworkers to use a computer to go to a website, enter user name and \npassword, then print out the paycheck stub. \nGROSS (OR TOTAL) PAY - Total wages earned during the pay period.  \nIf you worked 30 hours in a weekly pay period and earn $15 per hour, \nyour gross pay will be $450 (30 hours times $15). \nINCOME TAX - You must pay income tax (federal and sometimes state) on earnings.  Emp\rloyers are \nresponsible for withholding (taking out) income tax from your earnings\r and sending it to the federal and \nstate government.  \nW-4 FORM - Before your first day of work, you will fill out a W-4 form (called Employer’s Withholding  Allowance) to tell your employer how much income tax money to deduct (\rtake) out \nof your pay.  A single worker has more income tax money taken out than worker \nwho supports 3 children.  This is because the government gives \"exemptions\" for \nworkers with dependents (or children).  On the W-4 form, each exemption claimed \nlowers the amount of income tax taken out of your pay.  Exemptions are also \navailable when worker has a disability, blindness, or over 65 years of age.	\nPAYCHECK STUB\n\nPermission to use with usworkworld.com subscription.  	Paycheck Stub (page 2 of 3)	\nQUICK CHECK:\n1. List 4 types of pay periods.\n2.  List 2 ways employers prepare paper paychecks.  \n3.  What do 82% of workers ask employers to do?  \n4.  a) What do employers place on each worker\'s \npayroll card?  b) Workers can use payroll card to \ndo what 2 things?  c) What are 2 CAUTIONs?\n5.  a) When must employers provide paycheck \nstubs?  b) What 3 things do paycheck stubs list?  \nc)  List 2 ways workers get their paycheck stub.  \n6.  a) Define \"gross\" pay.  b) What is gross pay of \nworker paid $24 hourly and worked 40 hours?\n7.  a) What is the W-4 form called?  b) What does \nthe W-4 form tell the employer?  c) What does \neach exemption claimed on the W-4 form do?  \n8.  a) For what words does FICA stand?  b) What  are the 2 parts of FICA tax?  \n9.  What percent of gross pay is:  a) Social Security \ntax?  b) Medicare tax?  c) FICA tax?\n10.  How long must worker pay social security taxes \nto get benefits?\n11.  Briefly describe:  a) Retirement benefits.  \n  b) Disability benefits.  c) Family benefits.  \n  d) Survivor\'s benefits.  e) Medicare.\n12.  a) What insurances may employers require you \nto pay?  b)  List 2 ways you may pay union dues.\n13.  a) Define \"net\" pay.  b) List 7 items that may be \ndeducted (taken out) from your gross pay.\n14.  If your employer forgets that $50 was taken out \nof your paycheck each week to put in your \n  savings account, what can you show the \n  employer to prove the money was taken out?  \nFICA (FEDERAL INSURANCE CONTRIBUTIONS ACT) -  FICA tax on your paycheck stub is \ndivided into two parts:  1)  Social Security tax which is 6.2% of gross pay; and 2)  Medicare tax which \nis 1.45% of gross pay.  Employers may combine both Social Security and Medicare and call it F\rICA tax.  \nFICA tax is 7.65% (6.2% Social Security plus 1.45% Medicare).  \nSocial Security gives benefits to workers who paid social security taxes \nfor at least 10 years:   1) Retirement Benefits:  Monthly retirement \nincome at age 67 (if born 1960 or later).   2) Disability Benefits:  \nMonthly disability income if worker receives physical or mental \ncondition that is expected to prevent worker from working for more than \r\none year.  3) Family Benefits:  If worker retires or becomes disabled, \nmembers of worker\'s family may be eligible to receive monthly benefits.   4) Survivor’s Benefits:  If a \nworker dies, members of his or her family may be eligible to receive monthly benefits.   5) Medicare \nBenefits:  Government paid medical insurance for the worker at age 65.  \nHEALTH INSURANCES -   Employers may deduct all or part of the cost of your medical insurance\r.  Or, \nemployers may pay for your medical insurance, but require you to pay for\r any dental or vision insurance.  \nUNION DUES -   If your place of employment is covered by a union contract, union dues \rmay be taken out \nof your paycheck — or, sometimes union workers must go to the union office to pay union dues.\nVOLUNTARY DEDUCTIONS -  Workers may choose to sign-up for voluntary \npaycheck deductions to support a charity or to place money into their sa\rving account. \nNET PAY - Amount of money you are paid after all deductions are subtracted from \nyour gross pay.  Therefore, gross pay minus deductions for federal income tax, state inco\rme tax, social \nsecurity tax, medicare tax, health insurance, union dues, and voluntary \rdeductions equals  N E T  PAY.\n\n1. a) How much is Jason paid per hour?  b) How \nmuch is Julie paid  per hour?  (Pay divided by \nhours worked each week)\n2.  Jason is paid $30 hourly for overtime.  a) How \nmany hours of overtime did Jason work?  \n  b) How many hours of overtime did Julie work?\n3.  Traditional 401K retirement savings plan:  \n  a) What are workers allowed to do?  b) When \nare taxes due?  c) When the worker is how old?\n4.  Roth 401K retirement savings plan:  \n  a) What are workers allowed to do?  \n  b) Since taxes have been paid, at what age may \nmoney be taken out of the Roth 401K plan? \n5.  a) Does Jason pay into a Traditional 401K Plan?\n  b) How much per paycheck?  \n  c) Does Julie pay into a Traditional 401K Plan?\nQUICK CHECK:	\nPaycheck Stubs (Page 3 of 3)	\nWeekly Paycheck Stub:  Jason\nSingle man, no children\n40 hours per week.  Pay is $800 per week.\nWages:  $800.00\n   Overtime Wages:  $60.00\n   Total Wages:  $860.00\n   Traditional 401K Plan:  $75.00\nTotal Wages Taxable (after 401K):  $785.00\nDeductions:\n   Federal Income Tax:  $65.00\n   Social Security (6.2% of taxable wages):  $48.67\n   Medicare (1.45% of taxable wages):  $11.38\nBenefits - Employee (Worker) Paid\n   Vision Insurance:  8.00\nNet Pay after deductions:  651.95\n \nBenefits - Employer Paid for Workers:\n   Health Insurance:  $40.00\n   Dental Insurance:  $10.00\n   Retirement Plan (10% of taxable wages):  $78.50 Weekly Paycheck Stub:  Julie\nSingle woman, 2 children\n35 hours per week.  Pay is $630 per week.\nWages:  $630.00\n   Overtime Wages:  $0\n   Total Wages:  $630.00\n   Traditional 401K Plan:  $0\nTotal Wages Taxable (after 401K):  $630.00\nDeductions:\n   Federal Income Tax:  $44.23\n   Social Security (6.2% of taxable wages):  $39.06\n   Medicare (1.45% of taxable wages):  $9.14\nBenefits - Employee (Worker) Paid\n   Vision Insurance:  $0\nNet Pay after deductions:  ___________\nBenefits - Employer Paid for Workers\n   Health Insurance:  $40.00\n   Dental Insurance:  $10.00\n   Retirement Plan (10% of taxable wages):  $63.00\nRETIREMENT SAVINGS PLANS\nTraditional 401K  - Allows workers to save money from every paycheck  BEFORE taxes\nare taken out.  Taxes are due when money is withdrawn from 401K plan at age 59 ½.\nRoth 401K - Allows workers to save money from every paycheck  AFTER taxes are \ntaken out.  Money may be taken out of the Roth 401K retirement plan at a\rny age without taxes due.\n6. Why are Jason\'s \"Total Wages Taxable\" lower \nthan \"Total Wages\" but Julie\'s are not?\n7.  Why do you think Jason, a single man, pays \nmore federal income tax than Julie?\n8.  What percent of taxable wages do workers pay \nfor:  a) Social Security?  b) Medicare?\n9.  List 3 benefits that the employer pays for both \nworkers, Jason and Julie.\n10.  Which worker selected to pay for vision \n  insurance?   \n11.  a) If you worked at the same place as Jason \nand Julie, would you select to pay for vision \ninsurance?  b) Why or why not?   c) Would you \nselect to pay into a 401K retirement plan?  \n  d) Why or why not?\n12.  What is Julie\'s \"Net Pay after deductions?\"'),(54906,12867,'searchwp_content','Smart Phone Etiquette\nQUICK CHECK ANSWERS:\n1.  a) 1973.  \n  b) 30 minutes talk time after 10 hour charge.  \n  c) IBM (Simon).  \n  d) 2000.  \n  e) 2007.\n2.  a) Generation Y\n  b) Baby Boomers\n  c) Generation X\n3.  Generation Z.\n4.  Generation Z or GenZs.\n5.  More entrepreneurial, more realistic, better pre -\npared, global, and social.\n6.  a) Age.   \n  b) Rules about the correct and respectful use of \nphones.\n7.  Read email or texts, send texts, browse web, or talk \non the phone..\n8.  a) Distracted (not paying attention to meeting).\n  b) Not relating (not listening to each other).\n9. F	\nelt the young worker is disrespectful to me!\n10. \nFollow all laws.  Be reasonable.  Be safe.  Be en -\nforced. Be read and signed.\n11.  You are a worker who can be trusted to act correct \nand respectful.\n12.  a) Off.\n  b) To voicemail.\n  c) Ping or noise when you receive text or call.\n  d) Quiet, private place.\n	 e)	Lunch	room,	office,	bathroom	stall.\n  f) 30 seconds.\n  g) Your supervisor.\n  h) To a meeting.\n  i) Listen, look speaker in the eyes, and talk.\n  j) You are 100% focused on your work, coworkers, \nand supervisor.\n  k) Look at our phone or send a text.\n13.  a) Bad phone habits create lazy student behavior \nand prevents learning.\n b) 	\nCollege students who uses smart phone the \nmost have lower GPAs	\n \n  c) Surf internet, check social media, play video \ngames, contact friends, explore applications.\n  d) Teacher\'s lecture, class discussion, study, home-\nwork. \n14.  Student\'s 5 cell phone rules.'),(54907,12868,'searchwp_content','Smart Phone Etiquette	\nSmart Phone Etiquette (page 1 of 2)	\nCell phones were invented by Motorola in 1973 with the DynaTAC (30 minutes talk time after 10 hour \ncharge).  In the 1990s, cell phone use began to increase with second genera\rtion (2G) invention of the IBM \nSimon.  Good coverage was not possible until the third generation (3G) in 2000.   The first iPhone was \nreleased in 2007.  Can you guess which of the following are most comfort\rable with cell phones at the job?\n•  Baby Boomers: People born 1946 to 1964 (ages 57 to 75)\n•  Generation X: People born 1965 to 1979 (ages 56 to 42) \n•  Generation Y (Millennials):   People born 1980 to 1996 (ages 25 to 41)\n•  Generation Z (GenZs or iGens): People born 1997 to 2012 (ages 9 to 24)\n•  Generation Alpha or Gen A: People born 2013 to present (ages 0 to 8)\nGenZs are known to have the best high-tech skills.  GenZs are said to be\r more \nentrepreneurial (may start their own businesses), more realistic (con\rcentrate on real rather than dream), \nbetter prepared, global, and social.  There are two billion GenZs who are and will be creating the high-tech \nfuture in the work world.\nA recent study explained that  age affects the way people feel about smart phone etiquette (rules about the \r\ncorrect and respectful use of phones).  The older generation thinks smart phone use is WRONG during \nwork meetings   —  to read email and texts (76%); to send texts (79%); to browse web (81%); or to talk on \nphone (90%).  But, only 54% of  GenZs say these behaviors are inappropriate (wrong) in work meetings.\nHere is a comment from a Generation X manager, Mr. Green: We did not grow up in the work world with a \nsmart phone.  It’s all new.  During a meeting, I see that smart phone users are  distracted (not paying \nattention to meeting), and are  not relating (not listening to each other).  When I talked to a young workers, \nhe searched 5 things on his phone during our one-minute conversation!  He was looking more at his phone \nthan at me, the manager.  I felt the young worker is disrespectful to me!\nThe correct use of smart phones is confusing — both to older workers \r(supervisors \nand managers) and to younger workers.  Therefore, employers are writing smart phone \n\"policies\" — rules for using smart phones at work.  Company smart pho\rne policy must:  \n1) Follow all laws  about smart phone use (especially while driving).   2) Be reasonable \nsince workers may work long hours and need to call family members.   3) Be safe by \nincluding phone camera rules that protect privacy and customer informati\ron.   4) Be \nenforced so that workers understand punishment for violations.   5) Be read and signed \nby workers so all understand.\nWhy wait for your job to require rules for smart phone use?  Create your\r own work world phone rules to \nshows others — that you are a worker who can be trusted to act correc\rt and respectful.  \nTip #1    Keep your smart phone off, on silent (or at least vibrate) at work.  \nTip #2  Only answer important calls or texts.  Let calls go to voicemail.  \n  Turn off any ping or noise when you receive a text or voicemail.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  	Smart Phone Etiquette (page 2 of 2)	\nQUICK CHECK:\n1. a) When were cell phones invented?  b) How \nmuch talk time for how much charge?  c) Who \ninvented the 2G cell phone?  d) When did 3G \nhappen?   e) When was first iPhone released?\n2.  In which generation do the these supervisors \nbelong:  a) Age 39.  b) Age 72.  c) Age 58.\n3.  To which generation do you belong?\n4.  Which generation has the best high tech skills?  \n5.  GenZs are said to be what 5 things?\n6.  a) What affects the way people feel about smart \nphone etiquette?  b) Define \"etiquette.\"\n7.  What 4 smart phone activities does the older \n  generation think is wrong during meetings?\n8.  Define:  a) distracted.  b) not relating.\n9.  How did Mr. Green feel after his one-minute \nconversation with a young worker?\n10.  List 5 things that a smart phone policy must be.\n11.  What does it show others when you create your \nown phone rules? 12.   TIPS  —\n  a) How should you keep your phone at work?  \nb) Where should you let calls go?  \n  c) What do you turn off?  \n  d) Where do you go to take a call?  \n  e) In what 3 places should you not talk about \npersonal or business information?  \n  f) How long should your texts last?  \n  g) Who may you ask to explain the rules to you?  \n  h) Do not take your smart phone where?  \n  i) List 3 things to do during a meeting.  \n  j) What should you prove at a meeting?  \n  k) When talking to someone, NEVER do what?\n13.  a) What did the Kent University study find?  \n  b) Which students have the lower GPA?  \n  c) What 5 things do smart phones create a \n  need to do?  d) FOCUS on what 4 things?\n14.  Pretend you are an employer.  Write 5 rules \nfor your workers to follow when using smart \nphones at work and in meetings. \nTip #3   \nIf you need to take a call, find a quiet, private place to do so.  Do not talk about personal or \nbusiness information in public places such as in the lunch room, office, or bathroom stall.  \nTip #4.  Texting is better than talking, but keep your texting to a minimum — 30 seconds maximum.   Use good judgement to decide if short texts are ok at your job.  What are the good workers doing?  \nIf in doubt, ask your supervisor to explain the rules to you.    \nTip #5   Do not take your phone to a meeting (or turn it OFF and do not look at it).  No reading texts \nunder the table.  You will damage your chance for raises and promotions by forgetting this tip.  \nDuring a meeting:  1) listen, 2) look speaker in the eyes, and 3) talk!  \n  Prove that you are 100% focused on your job, coworkers, and supervisor . \nTip #6    Do not look at or update social media pages while at work.\nTip #7  When talking to someone, NEVER look at your phone or send a text.  Give \nthat person all your respectful attention.  Listen, look person in the eyes, and talk.\nKent State University professors studied the relationship between smart \r\nphone use on college campus and grade point average.  The study found \nthat  bad phone habits create lazy student behavior and prevents \nlearning.  Students with the same age, same sex, and same high school \nGPA were compared.  It was discovered that college students who use  smart phones the \nmost have lower GPAs than students who use smart phones less.  Phones create the need \nto surf the internet, check social media, play video games, contact frie\rnds, and explore \nnew applications — when students are suppose to FOCUS on the teacher\'\rs lecture, class \ndiscussion, study, and homework.'),(54908,12869,'searchwp_content','Pyramid Business Plans\nQUICK CHECK ANSWERS:\n1.  a) Multilevel marketing, network marketing, or \npyramid business plans. \n  b) Sales agents who sell the products and ser -\nvices.\n2.  a) Money that a salesperson earns based on the \namount of sales completed.\n  b) $600.\n3.  You will receive commissions for your sales \nand for the sales of those people you recruit to \nbecome distributors.\n4.  a) People you recruit to become distributors.  \n  b) To recruit distributors who recruit other dis -\ntributors.\n5.  a) If a sales business opportunity offers to pay \nyou commissions for recruiting new distribu -\ntors.  \n  b) Most states outlaw this type of business.\n6.  a) For the sale of products to customers.  \n  b) Not for recruiting new distributors.\n7.  Because the only people who make money are \nthe people who started the pyramid business \nplan and quickly recruit as many distributors as \npossible before the pyramid plan crashes.\n8.  a) All distributors lose their money.  \n  b) Those at the top of the pyramid (who started \nthe pyramid plan).\n9.  Student\'s choice of 3 questions.\n10.  Attend training classes or buy training books.  \nBuy sales leads.  Purchase products to sell.\n11.  1) Claims (statements or promises) you make \nabout the company and its products.  2) Claims \nyou make about how much a new distributor \nyou recruit will earn.\n12.  Verify (check out) any claims you hear or read \nbefore repeating those claims to another dis -\ntributor you are trying to recruit.\n13.  Beware of plans that ask new distributors to \npurchase expensive products to sell.  Beware  of claims that you will make money through \n\"continued growth of your downline.\"  Beware \nof plans that claim to sell miracle products or \npromise huge earnings.  Beware of shills.\n14.  To sue the promoter who sold you the business.\n15.  Decoy people paid by a plan\'s seller to lie about \nthe money you can make.\n16.  Student\'s 3 tips.\n17.  Student\'s opinion.'),(54909,12870,'searchwp_content','Pyramid Business Plans	\nPyramid Business Plans (page 1 of 2)	\nMultilevel marketing, network marketing, or pyramid business plans are a\r way of selling products (such \nas fitness powder, vitamins, or kitchen cookware) through distributors (sales agents who sell the products). \nThen, distributors earn sales commissions not only for their own sales, \rbut also for sales made by other \npeople they recruit to sell the products.  NOTE: Sales commission is money that a salesperson earns based \non the amount of sales completed.  For example, if a salesperson earns 15% commission on sales — and \nsells $1,000 of the products, the sales commission is $150 ($1000 times .15).\nMultilevel marketing or pyramid business plans promise that if you sign \rup as a \ndistributor (salesperson), you will receive a sales commission:  a) for your sales, and \nb) for the sales of people you recruit   — talk into becoming sales distributors also. \nThose you recruit to become distributors may be friends, family, or others.  \nPeople you recruit to become distributors are referred to as your \"do\rwn -\nline.\"  The real money-making goal of pyramid plans are to recruit \ndistributors who recruit other distributors — not to sell products.  \nBEWARE if a sales business opportunity offers to pay you \ncommissions for recruiting new distributors!  Most states outlaw \nthis type of business, which is known as pyramiding — stacking or \nhiring  new distributors under you.   State laws say that a legal business plan should pay sales \ncommissions for the sale of products to customers — and not for recruiting new distributors.   Why is \npyramiding illegal?  Because the only people who make money are the peop\rle who started the pyramid \nbusiness plan and quickly recruit as many distributors as possible to pu\rt under them,  before the pyramid \nplan crashes.  Plans that pay commissions for recruiting new distributors always collapse when no new \ndistributors can be found.  When a plan collapses, all distributors lose their money except those at the top \nof the pyramid (who started the pyramid plan).\nIf  you’re  thinking  about  starting  your  own  business  by  joining  a  \"business  plan,\"  take  time  to  learn  about                                                                   \r                                                   \nthe plan by getting answers:  1) What is the company’s history?  2) What products does this company sell?  \n3) Are the products good?  4) Does the company have written evidence to back up the claims about its  product?  5) Is the product priced right?  6) Will the product appeal to many \ncustomers?  7) How much does it cost to join the plan?  8) Is a minimum \nmonthly amount of sales required to earn money?  9) Will you be required \nto recruit new distributors to earn your money?\nBe skeptical (have doubts) if a distributor tells you that for the price of a \nStart-Up Kit or \"inventory\" of sales booklets and products (such as a set of \nknives that may cost $500), you’ll be on the road to riches.  For the Start-Up \nKit, you will end up spending your money to:  1) Attend training classes or \nbuy training books.  2) Buy sales leads — names of customers who may be \n\"fake customers.\"  3) Purchase products to sell such as knives, health juices, \nor beauty products.\n\nPermission to use with usworkworld.com subscription.  	Pyramid Business Plans (page 2 of 2)	\nQUICK CHECK:\n1. a) List the names of 3 types of business plans \nthat sell products through distributors.\n  b) Define \"distributors.\"\n2.  a) What is sales commission?  b) If salesman \nearns 20% commission and sells $3,000, what \nis the sales commission for that sale?\n3.  If you sign up as a distributor, what 2 things do \nthese plans promise you will receive?\n4.  a) Define \"downline.\"  b) What is the real goal \nof pyramid plans?\n5.  a) Of what should you beware?  b) Why?\n6.  a) State laws say that legal business plans \nshould only pay sales commissions for what?  \nb) And not for what?\n7.  Why is pyramiding illegal?\n8.  a) Who loses money when the pyramid plan \ncrashes?  b) Who does not lose money?\n9.  List 3 of the 9 questions you should take time  answer before buying into a sales business plan.\n10.  List 3 things you may spend money to buy for \nthe Start-Up Kit.\n11.  If you become a distributor, for what 2 claims \nare you legally responsible?\n12.  What does the FTC advise you to do?\n13.  Briefly list 4 suggestions from the FTC that start \nwith the word \"Beware.\"\n14.  When may written documents be used?\n15.  Define \"shills.\" \n16.  After age 18, you may be approached by a \n  person who wants to sell you a sales business \nopportunity that promise to make you quick and \neasy money.  List 3 tips from this lesson that \nwill help you spot illegal pyramid business deal.\n17.  If that person does not want to give you written \ndocuments that prove his/her promises, what \nshould that make you think about the sales \n  business deal he/she is offering to you?\nYour Legal Responsibility\nIf you decide to become a distributor to sell products, you are  legally responsible for: \n1) Claims and promises you make about the company and its products.  2) Claims you make about how \nmuch a new distributor will earn.  The Federal Trade Commission (FTC) advises you to verify (check out) \nany claims you hear or read before repeating those claims to another distributor you are trying to recruit.  If \nyou are not honest to others, you may be sued in court case and lose.  The FTC suggests you use common \nsense and consider these tips when deciding to sell products.\n•  Do not join any plan that includes commissions (money) for recruiting other distributors.  It is most \nlikely an illegal pyramid plan. \n•  Beware of plans that ask new distributors to purchase expensive products to sell and training books. \nThese plans may be pyramids in disguise. \n•  Beware of plans that say you will make money by \"continued growth of \nyour downline\" — that is, the number of distributors you recruit.   This is \nan illegal pyramid plan.\n•  Beware of plans that claim to sell miracle products or promise huge \nearnings.  Ask promoter to prove claims in  writing.  Written documents \nmay used to sue the promoter (who sold you the business) in court case. \n•  Beware of shills — \"decoy\" people paid by a plan’s seller to lie about \nthe money you can make.\n•  Don’t pay or sign any contracts in an \"opportunity meeting\" or any other \npressure-filled event.  Take the paperwork home and think over your \ndecision.  Talk to family member, friend, accountant, and lawyer. \n•  Do your homework!  Check with the FTC about any sales type business you are considering —          \nespecially when claims about the product or your future earnings seem too good to be true.\nFor more information, visit www.ftc.gov.   \nSearch for \"Pyramid Schemes.\"'),(54910,12871,'searchwp_content','1. Retail stores, restaurants, grocery stores, banks, \ntheaters.\n2.  Any 3 such as: Nervous actions; wander around \nthe store without buying anything; leave store \nand soon come back.\n3.  Any 3 such as: Greet customers who enter \nstore; ask customers if they need help; make \nfriendly eye contact with all customers.\n4.  Messy product displays.\n5.  a) Do not be a hero; Do not chase the suspect; \nDo not accuse suspect of stealing or try to stop \nfrom leaving.\n  b) This is a dangerous action.\n6.  a) Any 5 such as: Play it safe; Stay calm; Avoid \neye contact; Obey robber\'s instructions; Do not \nsurprise robber with sudden moves.\n7.  a) The longer the robbery takes, the more ner -\nvous the robber will get.  \n  b) Think that there is a weapon even if you can -\nnot see one.\n7.  8. a) Do not chase the robber.\n  b) Vehicle used and direction of travel.\n  c) Keep workers and customers out of the area \nand protect any areas that may contain robber\'s \nfingerprints.\n  d) Lock the store if possible.\n  e) Police prefer to question witnesses separately \nin order to find out valuable details and correct \nstory of the robbery.\n9.  a) Cash register full of money.  \n  b) Type of safe that allows a worker to place \nmoney into it, but not take out money.\n  c) Supervisor.\n10.  a) Store, parking lot..  \n  b) Registers that people outside the store can \nsee.\n11.  Cause alarm to sound; turn on all lights and call \npolice; take round-the-clock videos of store.\n12.  Fake it — video camera be purchased to install  near the ceiling to give illusion of surveillance.\n13.  Have use two or more workers to work together \nin the store.\n14.  Think seriously about changing jobs.\n15.  Mark store\'s doorways with height markings; \nClean counters; keep counters, glass doors, and \nbar that opens door clean to produce clear set of \nfingerprints.\n16.  a) Supervisors and workers should meet to dis -\ncuss robbery prevention and what workers are \nto do if a robbery occurs.  \n17.  Extra credit activity.\nShoplifting & Robbery At Work\nQUICK CHECK ANSWERS:'),(54911,12872,'searchwp_content','Shoplifting & Robbery at Work (page 1 of 2)	\nShoplifting & Robbery at Work	\nJobs most affected by shoplifting and robbery are work sites that deal with money \nand customers such as retail stores, restaurants, grocery stores, banks,\r and theaters.\nShoplifting:  Tips for Workers\nTraits of shoplifters:  a) act nervous and avoid eye contact; b) wander around \nstore without buying anything; c) leave store and soon come back; d) s\rtay in ares \nof store where they are difficult to see; e) look around to watch workers.  \nDiscourage shoplifters:  a) Greet customers who enter store.  b) Ask customers if \nthey need help.  c) Make friendly eye contact with customers.  d) Keep\r store\'s \nproducts neat and organized.  Messy product displays make it easier to shoplift. \nIf you suspect someone is shoplifting:   a) Do not be a hero; your life is worth more than money.  b) Do \nnot chase the suspect since this can lead to violence.  Employers may fire a worker who chases a shoplifter \nsince this is a dangerous action  c) Do not accuse suspect of stealing \ror try to stop the suspect from \nleaving.  d) Stay at least arm\'s length away from the suspect.  e) Giv\re the suspect a chance to pay or put the \nitem back.  If you are sure the suspect has the item, you may politely s\ray, \"Are you ready to pay?\"  f) If you \nfeel frightened, calmly walk away to quietly get help from your supervis\ror or nearby worker.  g) Observe \nsuspect\'s height, weight, hair, features such as tattoos, clothing, and footwear.  \nRobbery: Tips for Workers\nIf you find yourself a robbery:  a) Play it safe; do not be a hero.  b)  Stay calm.  \nc) Avoid eye contract with the robber.  d) Obey robber\'s instructions; give the \nmoney; do not resist.  Keep it brief and smooth just like a normal trans\raction \nbecause  the longer the robbery takes, the more nervous robber will get.\r  e) Do \nnot surprise the robber with sudden movements.  Keep your hands in sight\r and \ndo not make any sudden moves.  Let the robber know if you have to reach \rfor \nsomething that is requested.  f) Speak only when spoken to.  If you don\r\'t \nunderstand what robber is telling you, ask for clarification of robber\'s directions.   \ng) Think that there is a weapon even if you cannot see one.  h) Silently, without \nstaring, remember robber\'s description, especially scars or tattoos.  i)\r Do not \nlock doors to keep the robber from leaving.  A trapped robber may panic and \nbecome violent.  j) Activating the silent alarm if it is safe for you to do so.\nAfter the Robbery:  Tips for Workers\na) Do not chase the robber.  Companies have insurance that will replace the money or \nstolen goods.  You do not need to worry about it.  b) Remember vehicle used and \ndirection of travel.   c) Keep workers and customers out of the area an\rd protect any \nareas that may contain robber’s fingerprints.  d) Lock the store if possible.  e) Do not \ndiscuss details of a robbery with anyone until after police have taken s\rtatements from \nwitnesses.  f) When police arrive, wait for police officer\'s questions.  Listen to each \nquestion, and answer as best you can.  Instead of the witness telling th\re story, police \nprefer to question witnesses separately in order to find out valuable details and correct story of the robbery .\n\nPermission to use with usworkworld.com subscription.  	Shoplifting & Robbery at Work (page 2 of 2)	\nQUICK CHECK:\n1.  List 5 work sites that are most affected by \n  shoplifting and robbery.\n2.  List 3 traits of shoplifters.  \n3.  List 3 ways to discourage shoplifters. \n4.  What makes it easier to shoplift?  \n5.  a) List 3 \"do not\" rules to follow if you suspect \nshoplifting.  b) Why do some employers fire a \nworker who chases a shoplifter?\n6.  a) List 5 things to do if you find yourself in a \nrobbery.  \n7.  a) Why should you keep it brief and smooth?  \n  b) What should you think?\n8.  After a robbery:  a) Do not what?  b) Remember \nwhat?  c) Keep workers/customers out of where?  \nHow to Prevent Robberies: \n1) Use money drops.  Cash register full of money is an invitation to \nbe robbed.  Never have over $100 in the cash register.  To keep register \nclear of excess money, install a money drop.  Money drop is a safe that \nlets workers place money into it, but not take money out, since the safe\r \ncan be opened only by a supervisor.  \n2) Good lighting.  Robbers like dark places.  Well-lit store and parking \nlot discourages theft.  Customer counter and cash register area should \nbe lighted so people walking or driving by can see the counter from the \r\nstreet or parking lot.  Robbers do not like to rob cash registers that p\reople outside the store can see.\n3) Security system.  Security systems can:  a) Cause alarm to sound when a store is broken i\rnto at night.  \nb) Turn on lights and call the police.  c) Take round-the-clock videos of the store.  Security system needs a \npanic button placed where the button can easily be reached by workers to\r silently call police.  If there is no \nsecurity system, police suggest that the store \"fake it\" by installing v\rideo camera near the ceiling to give the \nillusion of surveillance. \n4) Use the Buddy System.   Always use two or more workers to work together in the store.  Robber is\r less \nlikely to approach worker who has a coworker nearby.  If your supervisor will not schedule two workers for \neach shift, and your store is at risk — think seriously about changin\rg jobs for your safety.  \n5) Prepare.  Mark store’s doorways with height markings of 5 feet, 5 feet 5 inches, and 6 feet t\ro help \nmeasure the robber’s height when he or she walks out the door.  Keep counters, glass doors, and door\'s \nhandles very clean to help get a clear set of fingerprints.  Robbers prefer dirty stores.\n6) Meetings.  Four times a year, supervisors and workers should meet to discuss robbery prevention and \r\nwhat workers are to do if a robbery occurs.  Invite the police to the me\reting to offer tips for keeping your \nwork place safe, and the latest shoplifting and robbery crime news in yo\rur city.\nd) Lock what?  e) What do police prefer? \n9.  a) What is invitation to be robbed?  b) What is a \nmoney drop?  c) Only who can open it? \n10.  a) List 2 areas that should be well lit to prevent \nrobbery.  b) What do robbers not like to rob?\n11.  List 3 things a security system can do.\n12.  What do police suggest to do if the store has no \nsecurity system?\n13.  What is meant by \"buddy system\"?  \n14.  If your supervisor will not schedule 2 workers \nfor each shift, about what should you think?\n15.  List 2 important things to do to prepare the store.\n16.  What needs to be done 4 times a year?  \n17.  Extra Credit: Invite a police officer to your class \nto discuss what you can do during a robbery, and \ncrime news in your community.'),(54912,12873,'searchwp_content','Sales Associate Skills\nQUICK CHECK ANSWERS:\n1.  That the product or service you sell is valuable \nto customers.\n2.  a) Relationship builders who provide value and \nhelp their customers.\n  b) Every person who meet has a sign around \nhis or her neck that says, \"Make me feel impor -\ntant.\"\n  c) Listening.\n  d) If you will just help other people get what \nthey want.\n3.  Student\'s list of 7 things to know about prod -\nucts.\n4.  Student\'s description of clothing worn by sales \nassociates for (a) to (d).\n5.  Practice good posture.  Practice smiling and \ngreeting customers.  Practice making and keep -\ning eye contact.  Practice offering a firm hand -\nshake.\n6.  a) Student\'s example of friendly greeting.\n  b) May I help you?\n  c) Because it is answered \"no.\"\n7.   a) Student\'s example of question to draw out \ncustomer\'s needs.\n  b) To take notes about the customer\'s needs.\n8.  a) By speaking the needs.\n  b) Launching a search to find the product.\n9.  a) Products.  \n  b) What they think products will do to improve \ntheir lives.\n10.  a) How the product meets the customer\'s needs, \nand how the product benefits the customer.\n  b) Student\'s example to explain needs and ben -\nefits.\n11.  a) For the order or sale.\n  b) Student\'s example.\n12.  Student\'s 100-word essay.'),(54913,12874,'searchwp_content','Sales Associate Skills (page 1 of 2)	\nSales Associate  Skills	\nWhen you work as a sales associate (or sales clerk), you need to belie\rve that the product or service you sell \nis valuable to customers.  If you do not see the value in what you are s\relling, customers will not see the \nvalue.  Here are some quotes about selling:\n•  Great salespeople are relationship builders who provide value and help t\rheir customers.  (J. Gitomer)\n•  Pretend that every single person you meet has a sign around his or her n\reck that says, \"Make me feel \nimportant.\"  Not only will you succeed in sales, you will succeed in lif\re.  (Mary Kay Ash)\n•  Most people think \"selling\" is same as \"talking.\"  But the most effective salespeople know that listening \nis the most important part of their job.  (Bob Hooey)\n•  You can have the things in life you want, if you just help other people g\ret what they want.  (Zig Ziglar)\nTip #1:  Know Your Product . . . \n1)    Know how to style (clothing), operate,  or use the product. \n2)    Know prices, styles, models, colors, features — and other products th\rat support or go with the product.\n3)	 	Be	able	to	find	out	if	the	product	is	in	stock,	or	how	long	it	takes	to	get	the	product	into	the	store.\n5)    Know history of the product, and the product\'s future (such as cell pho\rne or tennis shoe brand)\n6)    Know the competition (similar products sold by stores) and why your co\rmpany\'s products are better.\n7)    Be able to explain your store’s policies concerning returns, repairs, and \ntechnical help or training.\nTip #2:  Look the Part . . . \n•  Dress	to	fit	the	company\'s	dress	culture.		For	example,	dress	culture	is	\ndifferent for sales associates in an Apple store than for a WalMart store.\n•  Dress like a person your customers think they can turn to for advice.\n•  Wear clean, wrinkle-free clothes.  Use deodorant and mouth wash. \n•  Practice good posture; relaxed and energetic (not lazy) body moves. \n•  Practice smiling and greeting customers so that \"smile and greet\" is you\rr natural sales personality.\n•  Practice making and keeping eye contract with customers, coworkers, supe\rrvisors.\nTip #3:  Get Customer’s Attention!\n•  When the customer enters the store, offer a friendly greeting:  \n1.  \"Hello,	I’m	Jason.		 What	can	I	help	you	find	in	our	store?\"	\n2.  \"How	are	you	tonight?		I’m	Jason	and	I	am	happy	to	answer	your	questions.\"		\n3.  \"Hi, I’m Jason, and I will be right over there to answer your \nquestions	about	our	products.\"		\n•  Do	not	say,	\"May	I	help	you?\"	because	it	is	often	answered	\"no.\"	\n•  Ask questions to draw out customer’s needs.  \"What features do \nyou	need	in	a	television?\"		\"What	type	of	shoes	do	you	want?\"\n•  Start listening to everything the customer says.\n•  Make a mental list of the customer’s needs, or use a small note \npad to take notes about the customer\'s needs.\n\nPermission to use with usworkworld.com subscription.  	Sales Associate Skills (page 2 of 2)	\nQUICK CHECK:\n1.	 In	what	do	you	need	to	believe?\n2.	 a)	 Who	are	great	salespeople?		b)	 What	do	you	\nneed	to	pretend?		c)	 What	is	the	most	important	\npart	of	the	job?		d)	How	can	you	get	things?\n3.  List 7 things you need to know about products.\n4.  Describe clothing worn by the following sales \nassociates:  a) Disneyland store.  b) Cell phone \nstore.  c) Auto sales store.  d) Hardware store.\n5.  List 4 things to practice.\n6.  a) Give one example of a friendly greeting.  \n	 b)	 What	should	you	not	say?		c)	 Why?\n7.  a) Give one example of a question to draw out \nthe	customer\'s	needs.		b)	 Why	use	a	note	pad?\n8.  a) How do you show that you understand the \n	 customer\'s	needs?		b)	How	do	you	show	interest	 and	energy	in	the	customer\'s	needs?	\n9.	 a)	 What	do	customers	not	buy?		b)	 What	do	\ncustomers	buy?\n10.  a) To focus on \"What\'s in it for me,\" list 2 things \nyou need to explain to the customer.  b) Give \none example of what you can say to explain \nneeds	and	benefits.\n11.	 a)	 To	\"Get	 Action,\"	for	what	should	you	ask?\n  b) Give an example of what you could say to do \nask for the order or sale.\n12.  Pretend you are an sales person, and a parent \nwalks in the door to buy a video game for their \nchild\'s birthday.  Write essay of 100 words or \nmore to describe what you will do and say.  \nHow	will	you	greet	the	customer?		How	will	\nyou	find	out	what	the	customer	needs?		How	\nwill	you	create	desire	for	a	video	game?		 What	\nwill	you	say	to	ask	for	the	sale?\nTips #4:  Increase Customer’s Interest\n•  Show that you understand customer’s needs by speaking the needs:  \"You want a 72-inch screen that \nwill	fit	over	your	fireplace.		Right	here	we	have	exactly	what	you	want	at	an	excellent	price.\"		Or	\"You	\nwant	comfortable	shoes	for	the	office.		 We	carry	a	brand	of	office	shoes	that	are	comfortable.\"		Or	\"You	\nwant a blue prom dress.  We have several blue prom dresses right over here.\"\n•  Show	interest	and	energy	in	the	customer’s	needs	by	launching	a	search	to	find	the	product.\n•  Enthusiastically	say,	\"I’ll	tell	you	about	the	products	we	have	that	fit	your	needs.\"		Or,	\"We	have	two	\nmodels	on	display	with	the	features	that	you	want.\"		Or	,\"Here	are	the	shoes	with	comfort	soles.\"		\n#5:  Create Desire\n•  Customers don’t buy products.  Customers buy what they think products will do to impro\rve their lives.\n•  Customers	think,	\"What’s	in	it	for	me?\"		Focus	on	\"What\'s	in	it	for	me\"	by	explaining	to	the	customer:	\n(1)	How	the	product	meets	the	customer\'s	NEEDS.			(2)	How	the	product	BENEFITS	the	customer.		\n1.  \"This	television	has	the	dimensions	that	fit	over	your	fireplace	plus	a	top		quality	picture.		In	fact,	it’s	on	\nsale	so	it	will	save	you	money.\"	\n2.  \"These	shoes	have	long-lasting	cushioned	insoles	for	comfort.\"	\n3.  \"You	will	save	money	tonight	since	this	 TV	is	on	sale	this	week.\"	\n4.  \"When	you	wear	these	shoes,	your	feet	will	not	feel	as	tired	at	the	end	of	the	day.\"\n5.  	\"Our	store	also		offers	a	low-price	warranty	so	that	if	anything	does	go	wrong	with	the	television	after	\nthe	manufacturer’s	warranty	expires,	all	you	do	is	bring	the	television	in	and	we	will	fix	it.\"	\nGet Action —  Ask for the Order or Sale!\n•  \"Would	you	like	the	red	or	green	sweater?\"\n•  \"If	we	deliver	this	 TV	tomorrow,	will	you	buy	it	tonight?\"\n•  \"Would	you	like	to	use	our	store\'s	\"no	interest	for	12	months\"	finance	offer?\"\n•  \"Shall	I	have	it	gift	wrapped?\"'),(54914,12875,'searchwp_content','Science & Your Career\nQUICK CHECK ANSWERS:\n1.  How to observe; classify; measure, predict, \ninterpret, communicate data.\n2.	 Scientific,	technical,	engineering,	and	math -\nematical.\n3.	 a)	 When	repairing	or	testing	motors.		\n	 b)	 When	writing	about	computers,	health	issues,	\nor environment.\n4.	 Microbiology	(study	of	microscopic	organ- isms);	zoology	(study	of	animals;	botany	(study	\nof plants).\n5.	 Biochemists	(study	chemical	parts	of	living	 things);	physical	chemists	(examine	physical	\ncharacteristics	of	atoms,	molecules,	and	chemi -\ncal reactions.\n6.	 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Start of StatCounter Code for Default Guide -->\r\n<script type=\"text/javascript\">\r\nvar sc_project=8122472; \r\nvar sc_invisible=0; \r\nvar sc_security=\"7c8d7d0e\"; \r\nvar sc_https=1; \r\nvar scJsHost = ((\"https:\" == document.location.protocol) ?\r\n\"https://secure.\" : \"http://www.\");\r\ndocument.write(\"<sc\"+\"ript type=\'text/javascript\' src=\'\" +\r\nscJsHost+\r\n\"statcounter.com/counter/counter.js\'></\"+\"script>\");\r\n</script>\r\n<noscript><div class=\"statcounter\"><a title=\"shopify\r\nanalytics ecommerce tracking\"\r\nhref=\"http://statcounter.com/shopify/\" target=\"_blank\"><img\r\nclass=\"statcounter\"\r\nsrc=\"//c.statcounter.com/8122472/0/7c8d7d0e/0/\" alt=\"shopify\r\nanalytics ecommerce tracking\"></a></div></noscript>\r\n<!-- End of StatCounter Code for Default Guide -->\r\n'),(57055,13146,'_version',''),(57056,13146,'_files','[\"https://usworkworld.com/wp-content/uploads/2021/08/COST-OF-LIVING.pdf\"]'),(57057,13146,'_filesize','1055333'),(57058,13146,'_md5',''),(57059,13146,'_sha1',''),(57060,13146,'_sha256',''),(57061,13146,'_crc32',''),(54916,12877,'searchwp_content','Sexual Harassment\nQUICK CHECK ANSWERS:\n1.	 a)	Sexual	harassment	is	defined	as	unwanted	\nsexual advances or visual, verbal, or physical \nconduct of a sexual nature by a person of the \nopposite or same sex  b) Simple teasing, off-\nhand comments, one-time incidents that are not \nserious.  c) Creates hostile, offensive, or un-\ncomfortable	work	environment;	 When	harass-\nment	results	in	victim	being	fired	or	demoted.	\n2.  Student’s choice of a) verbal comment, b) \nphysical act, c) gesture.\n3.  Calendars, cartoons, posters, notes, invitation, \npictures.\n4.	 Hugs,	kisses,	and	even	more.\n5.  Loss of employment or physical harm.\n6.  a) EEOC.  \n	 b)	If	your	state	has	an	agency	that	helps	with	 harassment problems.\n7.  Age, disability, pregnancy, race, religion.\n8.	 Tell	harasser	that	you	will	not	tolerate	any	more	 harassment.		Explain	what	behavior	you	think	\nis	offensive.		 Ask	coworkers	or	friend	to	erve	as	\nwitness.		Document.\n9.	 So	that	it	is	not	your	word	against	the	harasser’s	 word.\n10.	 a)	Keep	a	written	record.		\n	 b)	Date	and	time	confronted	harasser,	name	of	 witness,	what	you	said,	what	harasser	said.\n11.  Explain that you told the harasser in front of \na	witness	what	behavior	is	offensive;	 Tell	the	\nname	of	your	witness.		\n12.  Because it can lead to expensive legal cases.\n13.	 What	behavior	is	still	occurring;	date	and	time	 of	the	situation;	witnesses;	what	you	did;	what	\nthe harasser did.\n14.  a) At  home. \n  b) Proof may disappear.\n15.	 What	behaviors	you	want	stopped.	 You	will	file	\na complaint.\n16.	 www.eeoc.gov	\n17.	 Student’s	opinion	in	25-word	essay.\n18.  a) Student\'s opinion.\n  b) Reason for opinion.'),(54917,12878,'searchwp_content','Sexual Harassment	\nSexual Harassment (page 1 of 2)	\nWhat is sexual harassment?  What can you do if it happens to you?  Copy this article and keep it at \rhome to help you if you experience sexual harassment at a job.  Follow the steps\r to help you \nsolve the problem before it causes you to quit your job.  Don’t let a sexual harasser \nstand in your way of a profitable job and good career.  \nWhat is sexual harassment?  Sexual harassment is defined as unwanted sexual \nadvances or visual, verbal, or physical conduct of a sexual nature by a \rperson of the \nopposite or same sex.  The law does not prohibit (consider illegal) simple teasing, \noffhand comments, or isolated (one-time) incidents that are not serious.   Harassment \nis illegal  when it is so frequent (happens often) or severe (bad) that it:  a) Creates \nhostile, offensive, or uncomfortable work environment, or b) When harassment \nresults in victim being fired or demoted.  The harasser can be the victim\'s supervisor, supervisor in another \narea, co-worker, or someone who is not an employee of the employers such as a client or\r customer.  Sexual \nharassment include the following behaviors that create a hostile work environment:\n1) Frequent verbal comments:  Remarks, even jokes, can be considered harassment.  Sexual harassment \noccurs when words, jokes, questions, or comments are about a person’s sex, body, or body parts.  Some \npeople may try to pass off a harassing statement as a compliment such as, \"I wish my wife’s legs were as \npretty as yours.\"  This is not a compliment.  It is a statement about a person’s body which can make the \nperson feel uncomfortable.  Using words as \"honey,\" \"sweetheart,\" and \"baby doll\" can be harassment.\n2) Physical acts:  In a work situation, touching, hugging, restricting a person’s movement, assault, or rape \nare considered sexual harassment.  A supervisor teasing an employee by standing at a doorway and not \nallowing the employee to pass could be defined as sexual harassment.\n3) Gestures:  Outlining a person’s body with the hands or looking someone up and down with \"elevator \neyes\" can be defined as sexual harassment.\n4) Visual objects:   Sexually offensive calendars, cartoons, posters, notes, invitations, or pictures as\r well as \nhaving nude dancers at office parties can be defined as sexual harassment.\n5) Sexual advances:  Requiring favors such as hugs, kisses, and even more as basis for employment \nbenefits, transfers, or promotions is sexual harassment.\n6) Threats:   Employers may not threaten a worker who tries to report (or reports) sexual harassment — \nwith loss of employment or physical harm.\nU.S. Equal Employment Opportunity Commission (EEOC) handles sexual \nharassment cases.  The EEOC knows if your state has an agency that also helps \nwith sexual harassment.  EEOC also handles discrimination related to age, \ndisability, pregnancy, race, and religion.\nWhat should you do if you are being sexually harassed?  You need to take \nsteps.  The following steps will help you stop the harassment and help you get \ndocumentation (written information) to present to your supervisor and a \ngovernment agency.  Without documentation, it is impossible to prove your case.\n\nPermission to use with usworkworld.com subscription.  	Sexual Harassment (page 2 of 2)	\nQUICK CHECK:	\n10. a) Define \"document.\"  b) List 4 things to \n  document after you confront the harasser.\n11.  What 2 things should you tell the supervisor?\n12.  Why will most employers not tolerate this type \nof behavior in their business?\n13.  If the behavior continues, what 5 things should \nyou continue to document in your notebook?\n14.  a) Where do you keep your document? b) Why?\n15.  What 2 things do you tell harasser in a letter?\n16.  What is the EEOC web site address?\n17.  If you were a manager of a restaurant, what will \nyou do if the cashier came to you with a sexual \nharassment complaint against the cook?  Give \nyour answer in an essay of 25-words or more.\n18.  a) If you have high paying good job, will you \nlet a sexual harasser make you quit?  b) Give a \nreason for your answer. \n1. \na) Define sexual harassment. b) What 3 things \ndoes the law not consider illegal?  \n  c) Harassment is illegal when it is so often and \nbad that it results in what 2 things? \n2.  Give an example of a sexually harassing:  \n  a) verbal comment, b) physical act, c) gesture.   \n3.  List 6 visual objects that may be considered \nsexually harassing.\n4.  What may employers  not require as a basis for \nemployment benefits or promotions?\n5.  If a worker reports sexual harassment, what 2 \nthreats are illegal for the employer to make?\n6.  a) Which U.S. agency handles harassment \nclaims?  b) What else will this agency know?\n7.  List 5 types of discrimination EEOC handles.\n8.  List 4 steps you take to confront the harasser.\n9.  Why is it best to have a witness?\n1. \nConfront the harasser:  First, tell the harasser that you will not tolerate any more harassment.  \nSecond, explain the behavior you think is offensive.  Third, ask a trusted coworker or friend nearby to \nserve as a witness to what you say to the harasser.  It is best if a witness sees the sexual harassment — so \nthat it is not just your word against the harasser’s word.  Fourth, document (keep a written record) in a \nnotebook or on a computer: a) date and time you talked to the harasser , b) name of witness that was nearby, \nc) what you said, and d) what the harasser said.\n2.  Tell a supervisor or Human Relations Office staff:  If the behavior continues, tell a supervisor or \nHuman Relations office staff.  First, explain that the harasser has been told by you in front of a witness \nwhat behavior is offensive.  Second, tell the supervisor or HR office staff the name of your witness.  Most \nsexual harassment behaviors are stopped at this point by the supervisor or HR staf f.  Most employers will \nnot tolerate this behavior in their business because it can lead to expensive legal cases.  Document (write \ndown) the date of your meeting, which person you told, and their answer to you.\n3.  Continue to document the sexual harassment:   If the behavior continues, write a report: \na) what behavior is still happening, b) date and time it happened, c) witnesses, d) what you did, e) what the \nharasser\'s did.  Keep your report at home since your proof may disappear if your report is kept at the work \nsite or on a computer at work.  Next, write a letter to the harasser telling him or her:  1)  What actions you \nwant stopped.  2) That you will file a complaint with a government agency if the \nbehaviors continues.  Date, sign, and copy the letter.  With a witness present, give \ncopy of the letter to harasser. Keep a copy. \n4.  File a complaint:   Harassment complaints are filed with EEOC (www.eeoc.gov).  \nEEOC will help you find your state\'s agency that also handles sexual harassment.   You \nwill be given papers to file a complaint.  If sexual harassment is proven, action will be \ntaken against the harasser to prevent further harassment and to remedy your loss.'),(54918,12879,'searchwp_content','Small Talk — Work Place Skill\nQUICK CHECK ANSWERS:\n1.  a) Pathway to relationships.\n  b) Someone you do not know or do not know \nwell.\n	 c)	 Weather,	traffic,	sports,	food,	music,	movies,	\nand	positive	local	event.\n	 d)	Politics,	religion,	race,	personal	observations,	 sexual topics.\n2.  First step in starting a friendship; Business part -\nnerships may start with small talk; May create \nyou a friendship with an important person.\n3.  Make people comfortable with you; make you \nan interesting person to be around.\n4.  a) No.\n  b) Good morning or How are you?\n  c) Angry or aloof (stuck up).\n5.  a) To connect with others.\n	 b)	 The	conversation	stops.\n  c) Using more than one word answers.\n  d) 3 or more rounds.\n6.	 Because	your	small	talk	skills	improve	with	 practice.\n7.  a) Student\'s choice of wisdom saying.\n  b) Ask the person a question.\n8.  a) Closed-ended questions can be answered \nwith yes or no.\n  b) Open-ended questions require more words to \nanswer.\n  c) Student\'s choice of 3 examples.\n9.  a) Skill to introduce people with ease.\n  b) Offer a bit of information or something in \ncommon with others in the group.\n  c) I\'m so sorry, what is your name again?\n	 d)	Use	their	name	when	leaving.\n10.  Step #1: Use the words \"I need.\"\n	 Step	#2:	Say	something	positive	to	the	person.\n11.  a) Student\'s opinion.\n  b) Reason for opinion.'),(54919,12880,'searchwp_content','Small Talk —Work Place Skill	\nSmall Talk — Work Place Skill (page 1 of 2)	\nWhat is small talk?\nSmall talk is the pathway to relationships.  Small talk is also known as\r chit-chat or casual talking — a short \nconversation between you and someone you do not know or do not know well\r.   Subjects for small talk are \nnon-threatening such as: weather, traffic, sports, food, music, movies, and positive local event.  Subjects to \navoid in small talk are those that cause strong opinions or anger such \nas: politics, religion, race, personal observations (about a person’\rs \nweight, clothing, hair style, or way they act), and sexual topics.   \nAvoid negative comments about a company, its products, or other \nworkers.    \nWhy is small talk called a work place skill?\na) Small talk is a first step in starting a friendship with coworkers, \ncustomers, and supervisors.  b) Business partnerships may start with \nsmall talk.  Ben Cohen and Jerry Greenfield became friends with \nsmall talk when running laps at the gym.  There would be no Ben & Jerry’s Ice Cream if Ben and Jerry \nremained silent during their workouts!  c) Small talk may create you a \rfriendship with an important person \nthat may result in a job offer or promotion because you show skills of professional friendliness.\nSmall talk skills will make people like me?\nYes.  Skills in small talk  make people comfortable with you, and  make you \nan interesting person to be around.\nHow do I practice small talk at work?\nYou do not have to know or like a person to act friendly with them at wor\rk.  \nGreet others by saying, \"Good morning\" or ask, \"Hi, how are you\r?\"  Smile \nwhen you greet people or pass a person in the hallway.  Practice so your smile is natural.  Persons who do \nnot smile are thought of as angry or aloof (stuck up).  Pretend that t\rhis person is your friend.     \nWhat is the goal of small talk?\nThe goal is to connect with others.  To connect, you need to keep small talk going for 2 or 3 rounds.  If you \r\nanswer a question or comment with one word, the conversation stops.  For\r example, if you are asked if you \nsaw a sports event, and you answer \"no\" — the conversation ends.  To start small talk, you need to \"express \ninterest in the other person\" by using more than one word answers suc\rh as, \"I didn’t see that game.  What \nhappened?\"   Round One: Person asks you question.  Round two:   You give more than one-word answer.  \nRound three: person adds another comment.  Three or more rounds makes successful small talk.  \nSmall Talk Tips\nBe kind to yourself  — You may feel shy or nervous around people \nand afraid to talk.  If you say something wrong, forgive yourself and \nmove on — because your small talk skills will improve with practice. \r \nSome people have a natural ability to do small talk.  Most people need \nto practice to learn small talk skills.  Start practicing today!\n\nPermission to use with usworkworld.com subscription.  	Small Talk — Work Place Skill (page 2 of 2)	\nQUICK CHECK:\n1. a) What is small talk?  b) Small talk is between \nyou and who?  c) List 7 non-threatening \n  subjects.  d) List 5 subjects to avoid.\n2.  List 3 reasons why small talk is called a skill.\n3.  List 2 things that skills in small talk make.\n4.  a) Do you need to know a person to act \n  friendly?  b) What do you say when you greet \npeople?  c) If you do not smile, what 2 things \nmay people think of you?\n5.  a) What is the goal of small talk?  b) What \n  happens if you answer a question with one \nword?  c) How do you express interest in the \nother person?  d) How many rounds make \n  successful small talk?\nShow interest in people by listening — Think the best about every person.  \nActively listen to what a person is saying.  Look at the person talking \r— do \nnot look at your phone.   Here are words of wisdom about listening skills:   \na) One of the best forms of respect is to listen to what another has to\r say.  \nb) The art of conversation is listening.  c) The ability to listen is as important \nas the ability to speak.  d) If speaking is silver, then listening is gold.  \nAfter you listen, ask the person a question if you want small talk to continue.\nAsk open-ended questions  — Closed-ended questions can be answered with \"yes\" or \"no.\r\"  Open-ended \nquestions require more words to answer.  Open-ended questions are used in small talk.  People love to talk, \nand feel valued when you ask open-ended questions.  Examples of open-ended questions: \nWhere did you go to high school? (or college?)\nHow did you find your job?\nWhat is your hobby?\nWhat did you do at work today?\nWhat happened at school today?\nWhat did you think of the game last night?\nAdvanced skill of a small talker is the skill to introduce people with ease.  Announce the person’s name, \nthen offer a bit of information or something in common with others in the group\r.  \"Jason, this is Sam.  Sam \nlives in Careerville and is a carpenter.\"  \"Britney, this is Emma.  Emma is an art major also, and attends \nCity College.\"  Most people forget names.  If you forget a name, you may say: \"I’m so sorry, what is your \nname again?\"  People love the sound of their name.  To help you remember the name, and to make the \nother person feel good, use their name when leaving: \"Nice  talking to y\rou Jason and Sam.  See you later.\"  \nMake a polite get-away — Do not act bored with the small talk.  If you want to end small talk, us\re the 2 \nstep plan.   Step #1: Use the words \"I need\" — I need to get some food now. I haven’t eaten yet.   I need to \ntalk to a coworkers I see over there.   I need to check in with my supervisor.  Step #2:  Say something \npositive to the person before you leave:   I’ve enjoyed talking to you Ava.  I hope to talk to you again.How was the traffic this morning?\nWhat was the thunder like at your home last night?\nWhat place around here do you like for lunch?\nWhat type of music do you enjoy?\nWhat movie have you seen lately?\nWhat do you do for exercise?	\n6.  If you say something wrong, why do you need \nto forgive yourself?\n7.  a) Listening skills: Write down the words of \nwisdom you like best.  b) After you listen and \nwant small talk to continue, what do you do?\n8.  a) What are closed-ended questions?  b) What  \ndo open-ended questions require? c) List 3 \n  examples of open-ended questions.\n9.  a) What is an advanced skill of a small talker?\n  b) After announcing the person\'s name, what do \nyou do?  c) If you forget a name, what do you \nsay?  d) Do what to remember the name?\n10.  Describe the 2 steps to make a polite get-away.\n11.  a) Do you think small talk is important in the \nwork world?  b) Why or why not?'),(54920,12881,'searchwp_content','Facebook, Twitter & You\'re Fired\nQUICK CHECK ANSWERS:\n1.  a) Your social media personality.  \n  b) Pictures, posts, tweets, and comments.\n2. 29%.\n3. 70%.\n4.  a) When an employer is offended.  \n  b) A court case is expensive and often not suc -\ncessful.  \n  c) New rules about what is allowed and what is \nnot allowed for workers to share, say, and do in \nsocial media pictures, posts, tweets, and com -\nments.\n  d) Social Media Policy document.\n5.  Student\'s opinion.\n6.  For insulting a customer.\n7.  For lying about the reason for taking time off \nfrom work.\n8.  Because the young worker said she hated the \nwork.\n9.  a) Anything that you would not want an em -\nployer to see.  \n  b) Professional, polite, and squeaky clean.  \n  c) High.  \n  d) Forever.  \n  e) Review the photos.  \n  f) A business-like image of you.  \n  g) Racist, sexist, or discriminatory.  \n  h) Monitor your social media life outside of \nwork.\n10.  a) Don\'t. \n	 b)	Get	fired;	Get	Best	Buy	in	legal	trouble	with	 customers	or	investors;	Cost	us	the	ability	to	get	\nand keep customers.\n11.  a) When a worker\'s wisecracks and jokes about \nthe job stayed private.  \n  b) Wisecracks and jokes are re-posted and re-\ntweeted for millions to read.\n12.  Student\'s opinion with reason.'),(54921,12882,'searchwp_content','Social Media & You\'re Fired	\nFacebook, Twitter & You\'re Fired (page 1 of 2)	\nSocial media (Facebook, Twitter, Telegram, Messenger, Tumblr, Blogs, Linkedin, etc.) cause new dangers \nfor business owners and workers in the work world.  Today, your social media personality can prevent an \nemployer from hiring you.  Offensive pictures, posts, tweets, and comments \ncan get you fired from your job.  In fact 29% of 18 to 34 year-olds say that \nthey have posted a photo, comment, or personal information on social med\ria \nthat they worry could cost them a current or future job.  Also, over 70% of \nemployers check a job applicant’s social media sites before offering a job.\nDo employers have a right to fire a worker for social media posts?\nYes. When an employer is offended, the worker is fired.  A few workers are fighting the firing in court, but \na court case is expensive and often not successful.  Social media is a n\rew world.  Therefore, courts and \nemployers are setting new rules about what is allowed and what is not al\rlowed for workers to share, say, \nand do in social media pictures, posts, tweets, and comments.    Also, employers now enforce social media \npolicies (rules to follow) that new hires must agree to by signing  \nthe Social Media Policy document. \nAre workers fired for what they do during non-work hours on \nFacebook, Twitter, and other internet sites?\nYes.  There are many examples of a worker making a dumb social \nmedia mistake that cost the worker a job —\n  \n•  Office clerk  wrote about her first day on the job in an office: \"First day at work. Omg!! So dull!!\"   The \noffice clerk received termination (you are fired) letter from the manager who was of fended by the post.\n•  Waitress at pizza restaurant posted comment about a customer who left a small tip: \"Thanks for eating \nat Brixx, you cheap piece of s__t.\"  The pizza restaurant manager gave the waitress a termination (you \nare fired) letter for insulting a customer.  \n•  Waiter tweeted about a group of workers who didn’t leave a tip after their company\'s business lunch \nsaying \"Shout out to the good people of (name of business) for placing a $170 order and not leaving a \ntip!\"  The tweet included Twitter handle for the workers\' company, so all in Twitter could give a shout \nout to the company.  This waiter was fired.  \n•  Sales associate took time off for a \"family emergency,\" then posted time stamped pictures of him on \nvacation.  He was fired for lying about reason for taking time of f from work. \n•  Travel agent  was fired for talking about a coworker saying she \nwanted to \"smack the rude cow in the face.\"  \n•  Young worker who was offered high paying job with an internet \ncompany tweeted: \"Cisco just offered me a job!  Now I have to \nweigh getting a fatty paycheck against long daily drive to San Jose \nand hating the work.\"  When a Cisco supervisor saw the tweet, \nthe young worker was told that she would not have to hate her job \nanymore since she no longer had job at Cisco.\n\nCollege & Career Publishing.  Permission to use with usworkworld.com subscription.  \nQUICK CHECK:	\nFacebook, Twitter & You\'re Fired (page 2 of 2)	\n1. a) What can prevent an employer from hiring \nyou?  b) What 4 things can get you fired?\n2.  What percent of young folks worry that a post \non social media could cost them a job?\n3.  What percent of employers check a job \n  applicant\'s social media sites before hire?\n4.  a) When is an employee fired?  b) Why is it \nhard to fight the firing in court?  c)  What are \ncourts and employers are now setting up ?  \n  d) What must applicants sign before hire?\n5.  Why do you think the manger was offended \n  when office clerk said she was bored?\n6.  Why did the pizza restaurant manager give the \nwaitress a termination (you are fired) letter?\n7.  Why was the sales associate fired?\n8.  Why was the Cisco supervisor offended?\nHow can I protect myself from a social media mistake?\na)  Do not post, tweet, or say anything that you would not want a manager to\r \nsee.  For example, do not complain about your job, your coworkers, your \n  supervisor, or the company\'s products on social media sites.\nb)  Keep your internet social media personality professional, polite, and \nsqueaky clean.\nc)  Set your social media privacy settings high.  Check to see what the outside \nworld sees when they visit your social media page.  \nd)  Tweets cannot be erased from some websites; therefore, tweets last foreve\rr.  \nBe polite, be considerate of others, and be careful.\ne)  Do not allow tagged photos to be posted until you review the photos.  \n  Allow only close friends to see approved photos.\nf)  Look at the apps, groups, and likes on your profile.  Does each reflect a business-like image of you?\ng)  Don’t post anything that may be considered racist, sexist, or discriminatory in any way.\nh)  Remember: Your manager has the right to monitor (look at) your social media life outside of work.\nWhat does a company’s social media policy (rules) say I can and cannot do?\nHere is example:  \"Best Buy’s social media policy lists:  #1) What you should do;and  #2) What you should \nnever reveal.  Best Buy adds a comment:  If you wonder if you can talk about something you learned at \nwork – DON\'T.  Follow Best Buy’s policies and live the company’s values and philosophies (way of \ndoing business).   Just in case you ignore the policy, here is what could happen:  You could: 1) Get fired.  \n2) Get Best Buy in legal trouble with customers or investors.  3) Cost us ability to get and keep customers.\"\nThe days are gone when wisecracks and jokes about the job stayed private.   Today, wisecracks and jokes \nare shared on social media for millions to read.  That is why employers set up policies (rules) — and why a \nworker needs to keep his or her personal social media life clean and pro\rfessional.	My\nsocial media is being\nwatched?	\n9.  To protect you from a social media mistake:  \n  a) What should you not post?  b) How should \nyou keep your social media personality?  c) To \nwhat should you set your Facebook privacy?  \n  d) How long do tweets last?  e) What do you \nneed to do to tagged photos before posting?  \nf) What should your apps, groups, and likes \nreflect?  g) Don\'t post anything that may be \nconsidered what 3 things?  h) What may your \nmanager have a right to do?\n10.  a) What 2 things does Best Buy\'s social media \npolicy list?  b) What 3 things does Best Buy say \ncan happen if you ignore the policy?\n11.  a) What days are gone?  b) What days are here?\n12.  If you were supervisor of a grocery store, would \nyou watch social media sites for offensive \n  behavior by your workers?  Why or why not?'),(54922,12883,'searchwp_content','Hard Skills & Soft Skills\nQUICK CHECK ANSWERS:\n1.	 Job	seeker	finished	classes	required	and	earned	\ncertificate	or	degree.		Does	job	seeker	have	\nwork	experience	listed	on	application	and	\nresume.		Does	job	seeker	have	personal	refer -\nences.\n2.	 If	this	person	has	the	hard	skills	and	soft	skills	 needed	for	the	job	opening\n3.	 a)	 Able	to	work	in	a	team	with	coworkers.		 Able	\nto	make	decisions	and	solve	problems.		\n	 b)	Soft	skills.\n	 c)	 Able	to	talk	to	and	listen	to	persons.		 Able	to	\nconvince	and	influence	others	to	do	something.	\nd)	Student\'s	list	of	3	hard	skills	from	list.\n4.	 Job	seeker	has	both	hard	technical	skills	and	 soft	people	skills	needed	for	the	job.\n5.	 Worker\'s	technical	skills	and	know-how	needed	 to	perform	the	job	tasks.\n6.	 Worker\'s	personality	and	social	skills	that	help	 create	relationships	with	other	people.\n7.	 Hard	skills	and	soft	skills.\n8.	 a)	School	classes.\n	 b)	Few	training	classes	for	soft	skills.\n	 c)	 To	learn	all	the	soft	skills	needed	for	success	\nin	the	job,	while	at	the	same	time	learning	the	\ntechnical	hard	skills	needed.\n9.	 Teamwork,	 Thinking,	Communication,	Selling\n10	 a))	 Teamwork	-	Join	sports	team	or	club\n	 b)	 Thinking	-	Become	an	officer	in	a	club.\n	 c)	Communication	-	Join	debate,	speech,	leader\n	 d)	Selling	-	Join	fund	raiser,	get	job	in	retail\n11.	 Employers	ask.\n12.	 Tell	me	about	a	project	that	you	did	while	you	 were	working	as	a	member	of	a	team.		\n13.	 I	am	able	to	work	alone	and	as	part	of	a	team.\n14.	 Student’s	answer.\n15.	 a)	 To	see	how	you	react	to	a	surprise	question.	\n	 b)	Don’t	panic;	be	yourself;	describe	the	pen;	 discuss	what	the	pen	can	do	for	the	interviewer.\n16.	 Student\'s	3	interview	questions.'),(56704,13097,'_wp_attached_file','2021/08/SOFT-SKILLS.pdf'),(56705,13097,'_wp_attachment_metadata','a:1:{s:5:\"sizes\";a:4:{s:4:\"full\";a:4:{s:4:\"file\";s:19:\"SOFT-SKILLS-pdf.jpg\";s:5:\"width\";i:1088;s:6:\"height\";i:1408;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:6:\"medium\";a:4:{s:4:\"file\";s:27:\"SOFT-SKILLS-pdf-232x300.jpg\";s:5:\"width\";i:232;s:6:\"height\";i:300;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:5:\"large\";a:4:{s:4:\"file\";s:28:\"SOFT-SKILLS-pdf-791x1024.jpg\";s:5:\"width\";i:791;s:6:\"height\";i:1024;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:9:\"thumbnail\";a:4:{s:4:\"file\";s:27:\"SOFT-SKILLS-pdf-116x150.jpg\";s:5:\"width\";i:116;s:6:\"height\";i:150;s:9:\"mime-type\";s:10:\"image/jpeg\";}}}'),(56712,13098,'_crc32',''),(56713,13098,'rcp_subscription_level','any-paid'),(56714,13098,'rcp_user_level','a:1:{i:0;s:3:\"all\";}'),(56715,13098,'_is_paid','1'),(56716,13098,'_download_count','46'),(56727,13101,'_version',''),(56728,13101,'_files','[\"https://usworkworld.com/wp-content/uploads/2021/07/TATTOOS.pdf\"]'),(56729,13101,'_filesize','571876'),(56730,13101,'_md5',''),(56731,13101,'_sha1',''),(56732,13101,'_sha256',''),(56733,13101,'_crc32',''),(56734,13101,'rcp_subscription_level','any-paid'),(56735,13101,'rcp_user_level','a:1:{i:0;s:3:\"all\";}'),(56736,13101,'_is_paid','1'),(56737,13101,'_download_count','15'),(56745,13102,'_wp_attached_file','2021/08/TATTOOS-ANSWERS.pdf'),(56746,13102,'_wp_attachment_metadata','a:1:{s:5:\"sizes\";a:4:{s:4:\"full\";a:4:{s:4:\"file\";s:23:\"TATTOOS-ANSWERS-pdf.jpg\";s:5:\"width\";i:1088;s:6:\"height\";i:1408;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:6:\"medium\";a:4:{s:4:\"file\";s:31:\"TATTOOS-ANSWERS-pdf-232x300.jpg\";s:5:\"width\";i:232;s:6:\"height\";i:300;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:5:\"large\";a:4:{s:4:\"file\";s:32:\"TATTOOS-ANSWERS-pdf-791x1024.jpg\";s:5:\"width\";i:791;s:6:\"height\";i:1024;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:9:\"thumbnail\";a:4:{s:4:\"file\";s:31:\"TATTOOS-ANSWERS-pdf-116x150.jpg\";s:5:\"width\";i:116;s:6:\"height\";i:150;s:9:\"mime-type\";s:10:\"image/jpeg\";}}}'),(56962,13125,'_statcounter','field_500592e5ab87a'),(56963,13125,'subscription_expired_message','<h2>Your Subscription Has Expired</h2>\r\nThe one-year subscription to U.S. Work World has expired.  We hope the lessons, flyers, and other materials were useful to your career education curriculum and enriching for your students. If you wish to renew your subscription for another year, please click on the Order Form page to order by credit card or school purchase order.  The cost is $65 to renew for one year. Please send questions to: <a href=\"mailto:info@usworkworld.com\">info@usworkworld.com</a> Thank you!'),(54925,12886,'searchwp_content','Tattoos & Body Piercings (page 1 of 2)	\nTattoos & Body Piercings	\n\0\r\0\0\0\0\0\0\0\0\Z\0\Z\0\0\0\0\0\Z\0\0\Z\0\0\0\r\0\0\0\0\0\0\0\0\Z\0\Z\0\0\0\0\0\0 \0\0\Z\0\0\0\0\n\0\Z\0\0\0\0\0\n\0	\0\0\0\0\0\0\Z\0\0\0\0\0\0\0\0 \0\0\0\0\0\0\0\0\0\0\0\0\0\Z\0\Z\0\n\0\0\0\0\0\0\0 \0\0\0\0\0\0 \0\0\0\0\0\0\0\0\0 \0\0\0	\n\0\0\0\0\0\Z\0\0\0\0\Z\0\0\0\0\0\0\0\0\Z\0\Z\0	\nWhere Are People Getting Tattoos?\nWhat are tattoos and body piercings (also known as body art)?  \nAccording to Mayo Medical Clinic, tattoo is a permanent skin design made\r with color pigments inserted \nthrough pricks into your skin.  The tattoo machine is like a hand-held sewing machine with several needl\res \npiercing the skin repeatedly to insert ink droplets.  The process causes bleeding and slight to much pain.  \nRisks of tattoo process includes allergic reactions to the dyes; skin infections, bumps (called granulomas) \r\naround tattoo; raised skin areas (called keloids or scar tissue) aroun\rd tattoo; blood diseases such tetanus, \nhepatitis-B, hepatitis-C from unclean tattoo equipment; and problems wit\rh MRI exams (tattoo eyeliner \ncauses incorrect MRI images for eye problems).   Body piercing is the practice of puncturing or cutting a \npart of human body (such as ear, nose, or tongue) to create an opening in which jewelry may be worn.\nDo employers have a right to reject a job seeker because of a tattoo or body piercing?\nYes.  Employers have a right to set dress and appearance rules as long as\r the employer does not \ndiscriminate against a person\'s race, color, religion, age, national origin, disability, genetic information, or \ngender. Tattoos and body piercings are not listed as First Amendment rights.  Dress codes are legal that \nrequire short hair for men (and allow long hair for women); and no vis\rible body piercings (but allow \nwomen to wear pierced earrings).  Employers may discrimination against \rvisible body art if employer fears \nthat employees with body art might harm the professional image of the co\rmpany.  75% of \nemployers consider body art unprofessional.  CareerBuilder survey found \rthe following \npersonal traits prevents workers from promotions:  \nPiercings (37%); Bad breath (34%); Visible tattoo (31%); Wrinkled clothes (31%); Messy \nhair (29%); Dress too casual (28%); Too much perfume or fragrance (12%) 	\n\0\0\r\0\0\0 \0\0\0\0	\0\0\n\0\0\0\0	 \0\0\n\0\n\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0	\0\0\n\0\n\0\0\n\0\0\0\n\0\0\0\n\0\r\0\0\n\0\0\0\n\0\0\0\0	\n\0\0\0\0\0\0\0\0\0\0\0\n\0\0\0\0\0\0\n\0\0\0\0\0\0\0\0\0\0\0\n\0 \0\0\0\0\n\0\0\0\n\0\0\Z\0 \0\0\0\0\0\0\0	\nMore People Getting Tattoos Has Been . . . \nSource: \nPew Research Source: \nTattoo Industry	\n\0\0\0\0\n\0\0\0\0\n\0\0\0\0&\0\'\n\0\0$\0$\0\0%\0\0\0\0\0 \0\r\0%\0!\0&\n\0\0#\0)\0\0%\0\0\0\0\0 \0\0\'\0#\0!\0\0\0\n\0\0(\0\'\0\'\0#\0\0\0& \0\0\0$\0&\n\0\0\0\0&\n\0\0\0\"\0\Z\0& \0\r\0\"\0\0 \0 \0\0\0\0\'	\n\0\0	\0\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0	\0\0\n\0\n\0\0\n\0\0\0\n\0\0\0	\n\0\0\0 \0\n\0\0\0!\0\0 \0\nAge:	\nSource: Tattoo Industry	\nEducation \nLevel of \nPersons With \nTattoos\n\nPermission to use with usworkworld.com subscription.  \nQUICK CHECK:	\nTattoos & Body Piercings (page 2 of 2)	\n1. a) What is a tattoo machine like?  b) How does \nit work?  c) What does the process cause?\n2.  List 6 risks of the tattoo process.\n3.  What is body piercing?\n4.  What do employers have a right to set?\n5.  Is body art a First Amendment right?\n6.  What percent of employers consider body art \nunprofessional?\n7.  List the top 5 personal traits that prevent \n  workers from promotions.\n8.  Graph:  a) Which education level of persons get \nmost tattoos?  b) Which level is second?\n9.  What percent think tattoos have been a change \nfor the worse:  a) 18-29 year olds?  b) 50-65 \nyear olds?  c) Persons 65+ years old?\n10.  a) In your opinion, in which age group are most \nWhat types of jobs are body art friendly?\nA fancy hotel may not hire a job seeker for concierge (personal assistant for hotel guests) \nwith tattoo of skulls and crossbones on back of the hand, but the same h\rotel may hire job \nseekers with this tattoo for a dishwasher in kitchen.  Some employers (\rsuch as Subway, \nWalMart, Google, Amazon) may allow visible body art depending upon hiring manager\'s \nopinion.  Other employers (such as airlines and hospitals) may have st\rrict rules that say, \n\"Do not hire job seekers with visible body art.\"  Body art rules vary by\r state, company, \nand manager\'s opinion of body art. To find out if an employer hires applicants with body \nart, visit the work site and look at workers who work there to find out if body art is \nacceptable.  Will workers with body art receive promotions to management jobs?  The \nanswer in today\'s work world is often \"no.\"  Employers\' opinions may cha\rnge in the \nfuture to become more body art friendly.  \nWhy do people decide to try to remove tattoos?\nAccording to a survey: 58% just decide to remove it; 57% removed because\r tattoo was embarrassing; 38% \ndid not feel good about his or herself because of the tattoo; 38% wanted\r a new job or career that did not \naccept tattoos; 37% had a problem with clothes; 25% experienced stigma (\rnegative image view by others).  \nHow are tattoos removed?  Tattoo removal is very difficult.  Removal methods \ninclude: 1) Laser surgery where Q-switch lasers release powerful pulses of energy \nto heat and shatter the tattoo ink.  Multi-color tattoos require different laser wave -\nlengths, and many sessions are necessary and may never erase the tattoo \rcompletely.  \n2) Dermabrasion (tattoo skin is sanded down with high-speed abrasion w\rheel that \nallows tattoo ink to leach out of the skin, but tattoo may not completel\ry erase).  \n3) Surgical removal where the tattoo is removed with a scalpel.  Edges of skin\r are \nstitched together.  Surgical removal leaves scars and is used for small tattoos only.	\nof managers who hire job seekers?  b) As 18-29 \nyear olds become hiring managers, do you think \nthe work world views of body art will change?  \n  c) Give a reason for your answer.\n11.  Which body part gets the most tattoos:  \n  a) For males?  b) For females?\n12.  In what job may a fancy hotel allow body art?\n13.  Which employers may allow body art? \n14.  Which employers may not allow body art?\n15.  How do you find out if body art is allowed?\n16.  a) Are workers with body art promoted to \n  management?  b) What may happen in future?\n17.  List the top 4 reasons tattoos are removed.\n18.  Describe how tattoos are removed by:  \n  a) Laser.  b) Dermabrasion.  c) Surgery.\n19.  a) Do you think that body art should be allowed \nin all jobs?  b) Give reasons for your answer.'),(54926,12887,'searchwp_content','Teamwork Skills\nQUICK CHECK ANSWERS:\n1.  The successful blending of the know-how and \nskills of persons working together on a job.\n2.  Better stores, better products, better ways of do -\ning things.\n3.  a) Identify Project (team members discuss what \nis needed to solve the problem). \n  b) Analyze Resources (Team members talk \nabout: What do we now have?) \n  c) Brainstorm Solutions (team members think \nof solution ideas). \n  d) Steps to reach the goal.\n  e) Respectfully Work Together (team members \ntrust that each member will do the  job assigned \nto him or her.\n  f) Evaluate Outcome (Did we do a good job?)\n4.  Forming, Storming, Norming, Performing.\n5.  LEADER (Sets meeting agenda, leads meet -\nings, checks progress, enables member to \nperform to their best ability).\n6.  PROBLEM SOLVER (Suggests new ways of \ndoing things. Talks to members. Helps team \nmembers fix problems).\n7.  ENCOURAGER (Gives \"pep talks.\"  Helps \nworkers feel like an important part of the team.  \n  Helps each worker feel important).\n8.  MEDIATOR (Finds out reason for conflict. \nThinks of solution to keep peace. Is sensitive to \nthinking and feelings of all team members).\n9.  CLARIFIER (Listens and asks questions; \nmakes comments and suggestions; helps mem -\nbers see what needs doing).\n10.  ORGANIZER (Keeps track of job each mem -\nber is doing; takes notes at meetings; keeps \nfiles).\n11.  Student\'s answers to (a) to (f)\n12.  Student\'s answer.\n13. More.\n14.  Student\'s answer.'),(54927,12888,'searchwp_content','Teamwork Skills (Page 1 of 2)	\nTeamwork Skills	\nWhat is teamwork? \nTeamwork is defined as the successful blending of the know-how and skills \nof persons working together on a job.  Each worker’s personality, know-how, \nand skills are blended together for the success of the team (or company).  \nWorkers who work together can create better stores, better products, or better \nways of doing things than one worker can do alone.  \nSuccess is TEAMWORK — Together Everyone Achieves  More!\nWhat are the six steps in the teamwork process?\n1.  Identify Project.  Team members discuss what is needed to solve the \nproblem such as create a new product, increase customer sales, design a \nuser-friendly store, improve the stockroom layout, or other project. \n2.  Figure Out What Is Needed.  Team members talk about:  What do we now have?  What do we need?  \nHow much money is in the budget?  What are the skills of each team member?  \n3.  Brainstorm (Think Of) Solutions.  Team members think of solution ideas:  How do we create a better \nproduct?  What are pros (good things) and cons (bad things) of each idea?  What can each team member \ndo to help?  During this step, team members exchange ideas, listen, discuss, and blend ideas together . \n4.  Decide Goal & Objectives.   Goal is decided (such as build a shed).   Objectives (or steps) to reach \nthe goal are written down — draw design, get wood, level ground, measure, build) .   Team decides who \nis going to do what step — who gets the wood, who levels the ground, who measures, who builds.  \n5.  Respectfully Work Together.   Team members trust that each member will do the job assigned to him \nor her.  Team members talk to each other about how to do the job, and how to help each other.\n6.  Evaluate Outcome.   Did we do a good job?  Do we need to fix something?  \nThe teamwork process can be described by the 4 words in bold:  \n•  Forming — #1 Identify Project — #2 Figure Out What Is Needed\n•  Storming   — #3 Brainstorm (think of) Solutions\n•  Norming — #4 Decide Goal & Objectives\n•  Performing  — #5 Work Together — #6 Evaluate Outcome\nSIX TYPES OF TEAM MEMBER ROLES — \nWHICH DESCRIBES YOU?\n•  Leader.  Plans meetings.  Leads meetings.  Checks team members\' \nwork.  Keeps team members focused on getting the job done.\n•  Problem Solver.  Suggests new ideas and ways of doing things.  Talks to team members to talk during \nbrainstorming ideas for solutions.  Helps team members fix problems.\n•  Encourager.  Keeps positive attitudes by giving each member or the entire team \"pep talks\" — words \nto give courage and energy to work together and do a good job.  Helps each worker to feel like an     \nimportant part of the team.  \n•  Mediator (Peace Maker).   Figures out the reason for conflict or arguments among team members.  \nThinks of solutions to keep peace on the team.  Can work well with dif ferent types of people.  Is      \nsensitive to the thinking and feelings of all team members when solving conflicts.\n\nTeamwork Skills (page 2 of 2)	\nQUICK CHECK:\n1. Define teamwork.  \n2.  Workers who work together create better what?\n3.  Write down one thing that happens during each \nstep:  a) Identify Project.  b) Figure Out What \nIs Needed.  c) Brainstorm Solutions.  d) Define \nwhat an \"objective\" is.  e) Respectfully Work \nTogether.  f) Evaluate Outcome.\n4.  Teamwork process is described by what 4 words?\n5.  List 2 things a team leader will do.\n6.  List 2 things a team problem solver will do.\n7.  List 2 things a team encourager will do.\n8.  List 2 things a team mediator will do.	\n9. List 2 things a team clarifier will do.\n10.  List 2 things a team organizer will do. \n11.  Answer yes or no.  Do you think you are a — \n  a) Team Leader?   b) Team problem solver?  \n  c) Team encourager?  d) Team mediator?  \n  e) Team clarifier?  f) Team organizer?\n12.  Write down your answer for the question:\n  Give an example when you were part of a team. \nWhat was your role on the team?\n13.  Together what does  Everyone Achieve?\n14.  Pretend that you are the manager of  restaurant.  \nWrite down the reason why teamwork is so \n  important in a resturant between the cashier, food \nprep workers, cooks, and dining room attendant.\n• \nClarifier.  Listens and asks questions when team members talk about ideas and problems.  Makes    \ncomments and suggestions to help clear up anything that is confusing.  Helps team  \nmembers see exactly what needs doing.  Answers questions.   \n•  Organizer.  Keeps track of what job each team member is doing.  Takes notes at team \nmeetings.  Keeps a file of important documents, papers, and sales receipts from stores \nwhere supplies are bought.  Keeps track of time deadlines needed to finish each part of \nthe project.  Organizers are the memory of the team. \nQUESTIONS EMPLOYERS ASK — TO FIND OUT ABOUT TEAMWORK SKILLS\nQ:  Do you prefer working independently (on your own) or on a team?  \nAnswer:  I am comfortable working as a member of a team and independently .  I have experience working \non projects both as a team member, and on my own. \nQ:  Give an example when you were part of a team.  What was your role on the team? \nAnswer:  I worked on a team to help the Drama Department plan and produce the spring play .  My \nteamwork roles included problem solver, encourager, and mediator.  I enjoy thinking of solutions for a \nproblem.  I try to make each person feel an important part of the team.   And, I try to help team members \nwho are not getting along to find a solution so everyone is happy . \nQ:  What do you enjoy about teamwork?\nAnswer:  I enjoy working with different types of people and \nthinking of new ideas to do a project.  I realize that today’s work \nworld requires different people, ideas, and skills working together \nto create the best product.\nQ:  Have you experienced conflict among team members?  \nQ:  What would you do if you did?    Answer:  Yes, I have seen some conflicts when working in teams.\nIt is each person\'s responsibility to get along and do their best for the good of the team.  I try to respectfully \ntalk to team members who are having a conflict to help us all reach a good solution.'),(54928,12889,'searchwp_content','Text, Walk & Work\nQUICK CHECK ANSWERS:\n1. Smombies.\n2.  a) Electronic devices.  \n  b) Beeps, buzzes, dings, vibrates.  \n  c) Hit of dopamine.  \n  d) Student\'s opinion.  \n  e) Reason for student\'s opinion.\n3.  a) Speed, step length, body sway and arm swing \nused for balance.  \n  b) Head down, neck stiff, arms locked at the \nside.\n4.  a) Hires security guards to guard entrance to \ntheir parking structure.\n  b) Street-level walker lights called glowing \ncrosswalks.\n  c) Tickets.\n  d) Student\'s opinion.\n  e) Reason for opinion.\n5.  Cause workers to miss one or more workdays. \nCause the employer loss of productivity.  Cause \nthe employer high medical insurance costs.\n6.   a) 4.4 feet per second for normal walking.\n  b) 3.3 feet per second for texting while walking.\n7.  Been bumped by someone:  \n  a) 18-24 70%\n  b) 35-44 54%\n  c) 55-64 42%\n8.  Bumped into something or someone\n  a) 18-24 51%\n  b) 35-44 19%\n  c) 55-64 10%\n9.  a) Good morning or good afternoon.\n  b) Employee handbook.\n  c) No.\n  d) Keep your texts brief and not texting them \nafter business hours.\n  e) Abbreviations.\n  f) Negative words: failure or wrong. \n  g) Friendly words: our, we, us.\n  h) To give important or bad news.  If it takes 	\nover 3 texts to answer your question.\n  i) All work-related texts before sending.'),(54929,12890,'searchwp_content','Text, Walk & Work	\nText, Walk & Work (page 1 of 2)	\nGermans give people who text while walking the nickname of \"smombies\" fo\rr smart phone plus zombie.  \nWashington Post newspaper uses the word \"deadwalkers\" and says that 60% o\rf walkers are not paying \nattention to where they are walking because of talking, reading, or text\ring on a \nsmart phone.  Smart phone using walkers are a public safety issue.  Debo\rrah \nHersman, National Safety Council, said, \"We\'re dealing with a smart phone \naddiction.  When a phone  beeps or buzzes or dings or vibrates, people are trained \nto answer immediately — then feel immediate joy.  Phone users\' brains get a hit of \ndopamine (brain chemical that makes person feel good) when opening a m\ressage.\" \nWhen a person reads or texts on a smart phone, the walking  speed changes and \nwalking step length changes.   Also,  body sway changes and arm swing used for \nbalance is thrown off because the walker keeps the head down, neck immobile \n(stiff), and arms locked at the side.  Reading and texting while walking lea\rds to walking into people, into \nwalls, into cars, or falling down.  Most injuries happen to smart phone \rusing walkers who are ages 21 to 25.  \nTo help walkers stay safe:  a) San Francisco company hires \nsecurity guards to guard entrance to their parking structure to \nmake sure distracted workers are not stepping into the driveway \nwhen a worker\'s car is entering or leaving.  b) Company in the \nNetherlands (Holland) is making \"street-level walker lights\" \ncalled \"glowing crosswalks.\"  Bright ground LED lights, glowing \ngreen or red, let walkers know when to walk or stop.  c) Some \ncities give tickets to walkers who text while in a crosswalk.    \nAccidents while using smart phones:  1) Cause workers to miss one or mo\rre workdays due to injury.  \n2) Cause the employer loss of productivity (work does not get done) d\rue the worker\'s absence.  \n3) Cause the employer high medical insurance costs due to more workers \rinjured at the job site.  \nAuto makers save lives by \nproviding seat belts, air bags, \nautomatic braking for drivers. \nDo smart phone makers need to \ndevelop mobile apps with GPS \nto warn smombies of oncoming \ncars, stairs, or other hazards?\n\0 \0\0\Z\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\n\0\n\0\0\0\r\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0 \0	\0\0\0\0\0\0\0\0\0\0\0\0\0\n\0\0\0\0 \0\0\0\0 \0\0\0\0 \0\0\0\0 \0\0\0\0	\nAverage stride length while walking (in feet)	\n\0\0\0\Z\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\n\0\n\0\0\0\r\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0 \0	\0\0\0\0\0\0\0\0\0\0\0\0\0\n\0\0\0\0 \0\0\0\0 \0\0\0\0 \0\0\0\0 \0\0\0\0	\nFeet per second while walking (1 foot is 12 	inches)\n\n\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0	\0\n\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0	\0\0\n\0\n\0\0	\nPermission to use with usworkworld.com subscription.  	Text, Walk & Work (page 2 of 2)	\nPercent of smartphone users in each age group who have \nbumped into something, or been bumped into by others \nwho were distracted by their phone (Pew Research)\nTexting Etiquette (Correct Way To Do Texting) —\n•  Do not text while walking at work.  Give eye contact to \npeople and  say \"Good morning\" or \"Good afternoon.\"\n•  Follow rules for texting at work.  Read the employee \nhandbook.  Ask your supervisor any questions.\n•  Do not text coworkers/supervisor unless you know this \nway of communication is OK with them. \n•  Do not text during meetings.  Avoid group texting.  \n•  Show respect to your coworkers\' and supervisor\'s time: a) \nKeep your texts brief.   b) Do not text them after business \nhours.  \n•  Use emojis carefully to keep a professional image.\n•  Use correct spelling and punctuation.  Do not use abbreviations because    \nabbreviations are not understood by all ages. \n•  Use an upbeat tone.   Do not use negative words such as \"failure\" or \"wrong.\"  \nUse \"please,\" \"thank you.\"  To sound friendly, use \"our,\" \"we,\" \"us.\"  \n•  Never send important or bad news by text.   CALL and talk to the person\n•  If it takes over 3 texts to answer your question — stop.   CALL the person.\n•  Proofread all work-related texts before sending.   	\n\0\0\0\0\0 \0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0	\0\n\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0\0\0\n\0	\0\0\n\0\n\0\0	\nBeen bumped into\nBumped into something/one	\nQUICK CHECK:\n1.  What do Germans nickname distracted walkers?\n2.  a) To what does Hersman say we are addicted?\n  b) List 4 things that smart phones do that give \nus immediate joy.  c) What brain chemical did \nHersman say we get when we open a message?\n	 d)	Do	you	find	it	hard	to	not	look	or	answer	 when your phone beeps, buzzes, dings, or \n  vibrates?  e) Give a reason for your answer.\n3.  a) What 4 things change or are thrown off when \na person reads or texts while walking?\n  b) What happens to the head, neck, and arms?\n4.  To help walkers stay safe:  a) What does a San \nFrancisco company do?  b) What is a company \nin Holland making?  c) What do some cities give \nto walkers who text in a crosswalk?  d) Do you \nthink your city should install green or red \n  glowing crosswalks to help walkers?  \n  e) Give a reason for your opinion. 5. \nList 3 things that cause accidents while using \nsmart phone.\n6.  Graph:  What is number of feet per second for:  \na) Normal walking?  b) Texting while walking?\n7.  What percent of the following age people have \nbeen bumped into by distracted walkers:\n  a) 18-24?  b) 35-44?  c) 55-64\n8.  What percent of the following age people have \nbumped into something or someone?\n  a) 18-24?  b) 35-44?  c) 55-64?\n9.  a) What do you say when you give eye contact?\n  b) What should you read?  c) May you text at \nmeetings?  d) How do you show respect for \nsupervisor\'s time?  e) What do you not use due \nto \"all ages?  f) List 2 negative words.  g) List \n2 words to use to sound friendly.  h) Describe \n2 times you need to CALL the person.  i) What \nmust you proofread?'),(54930,12891,'searchwp_content','Union Membership & RTW (Page 1 of 2)	\nUnion Membership & RTW	\nRight to Work (RTW) States — On January 7, 2017, Kentucky \nGovernor Matt Bevin sign a law making Kentucky a Right to Work \nstate. States that became Right to Work states recently include West \nVirginia (2016), and Wisconsin (2015).  Today, there are 27 states in \nthe United States that have Right to Work laws. \nIn Right to Work states, workers have the right to decide whether to: \n1) Join the union at their work site and pay union dues; 2) Not join \nthe union and, therefore, pay no union dues.  Employers are free to \nhire union or nonunion job seekers.  \nIllegal laws — Closed shops or union shops  allow employers to \nhire union or nonunion job seekers, but all  new hires must become \nunion members and  must pay union dues  or lose their jobs.  Closed \nshops and union shops are illegal  in U.S. since the Taft-Hartley Act \nof 1947.  \nAgency Fee States — are the remaining 23 states in the United States that do not have RTW laws.  Agency \nfee states allow employers to hire union or non-union job seekers.  Then, new hires are offered 2 choices: \n1) Join the union, become a union member, and pay union dues, or 2) Not join union but pay a reduced fee \n(less money) to the union.  The reduced fee is called \"agency fee.\"  Workers who select to pay agency fee \nto the union instead of full union dues are called \"agency fee payers.\" \r Agency fee is sometimes call \n\"representation fee.\" \nUnions spend money mainly on 3 activities:   1) Collective bargaining which is speaking for workers to \nemployers to set pay rate, benefits, and working conditions).   2) Union contract maintenance which is \nmaking sure employers follow the contract.   (3) Political activities that is \nsupporting candidates for offices such as school board, senator, or president.  \nAgency fee payers are only pay for:  1) Collective bargaining and 2) Union \ncontract administration.  This is why the agency fee is less money than full \nunion dues.  \nU.S. Supreme Court \"Janus\" Decision — New Union Law\nOn June 27, 2018, the U.S. Supreme Court decided the case of Mark Janus (worker) versus AFSCME \n(union).  Mark Janus did not want to join AFSCME union or pay agency fee while working at as a child \ncare worker for Illinois state.  The U.S. Supreme Court ruled that government workers, in all 50 states —\r \nNow have the right to join or not join the union — and the right to not pay agency fee (also call\red \nrepresentation fee).  There are 4 types of government workers — 1)  federal government; 2)  state \ngovernment; 3)  county government; 4)  city government.  \nGovernment job titles include jobs such as fire fighters, police officers, teachers, social workers, librarians.\n\nUnion Membership & RTW (page 2 of 2)	\nQUICK CHECK:\n1. a) On what date did Kentucky become the 27th \nRTW state?  b) List 2 other states that became \nRight to Work states recently.\n2.  List 2 rights workers have in Right to Work \nstates.\n3.  a) List 2 things new hires must do in closed or \nunion shops. b) Are closed shops legal?\n4.  a) List 2 choices new hires have in Agency fee \nstates.  b) What is the reduced fee called?  \n  c) What are workers called who select to pay \nthe reduced fee rather than union dues?\n5.  Define the 3 activities unions do:  a) Collective \nbargaining.  b) Union contract maintenance.  \n  c) Political activities.  d) For what 2 activities \ndo agency fee payers pay?\n6.  a) What happened on June 27, 2018?  b) What \ndid Mark Janus not want to do?  c) What did the  In 2020, about 14.3 million workers in the U.S. were members of unions. \r This \nincludes wage (paid by the hour) and salary (paid by the month) work\rers.  \nUnion members had average weekly earnings of $1,144, while workers who \nwere not union members had average weekly earnings of $958.  Union membe\rrs generally get higher pay \nthan nonunion workers.   Percent of Union Members by State\nNote: District of Columbia is not a state — also called Washington D.C.\nUnion Member Percent\nAlabama (8.5%)\nAlaska (17.1%)\nArizona (5.7%)\nArkansas (5.2%)\nCalifornia (15.2%)\nColorado (9.0%)\nConnecticut (14.5%)\nDelaware (8.7%)\nDistrict of Columbia (9.3%)\nFlorida (6.2%)\nGeorgia (4.1%)\nHawaii (22.5%)\nIdaho (4.9%)\nIllinois (13.6%)\nIndiana (8.3%)\nIowa (6.3%) \nKansas (8.7%) \nKentucky (8.0%)\nLouisiana (5.3%) Union Membership Percent \nMaine (11.8%)\nMaryland (11.3%)\nMassachusetts (12.0%)\nMichigan (13.6%)\nMinnesota (13.7%)\nMississippi (6.3%)\nMissouri (11.1%)\nMontana (10.5%)\nNebraska (8.4%)\nNevada (14.6%)\nNew Hampshire (10.3%)\nNew Jersey (15.7%)\nNew Mexico (7.1%)\nNew York (21.0%)\nNorth Carolina (2.3%) \nNorth Dakota (6.0%)\nOhio (11.9%) \nOklahoma (6.2%)\nOregon (14.4%) Union Membership Percent\nPennsylvania (12.0%)\nRhode Island (17.4%)\nSouth Carolina (2.2%)\nSouth Dakota (5.6%)\nTennessee (4.6%)\nTexas (4.0%)\nUtah (4.4%)\nVermont (11.2%)\nVirginia (4.0%)	\nWashington (18.8%)\nWest Virginia (10.2%)\nWisconsin (8.1%)\nWyoming (7.3%)	\nRTW States\nAlabama\nArizona\nArkansas\nFlorida\nGeorgia\nIdaho\nIndiana\nIowa\nKansas\nKentucky\nLouisiana\nMichigan\nMississippi\nNebraska\nNevada\nNorth Carolina\nNorth Dakota\nOklahoma\nSouth Carolina\nSouth Dakota\nTennessee\nTexas\nUtah\nVirginia\nWest Virginia\nWisconsin\nWyoming	\nU.S. Supreme Court rule for government work -\ners in all 50 states?  \n7.  a) List 4 types of government workers.  b) List \n4 types of government job titles .  \n8.  Define:  a) wage  b) salary\n9.  What was average weekly earnings for:  \n  a) Union workers?  b) Nonunion workers?  \n  c) How much more per week do most union \nworkers earn?  d) How much is this per year? \n(52 weeks in a year)    \n10.  a) List 2 states with union membership over \n20%.  b) List 9 states with union membership \n  under 5%.\n11.  a) What is the percent of union membership in \nyour state?  b) Is your state a RTW state?\n12.  Which listed in the table above is not a state?'),(54931,12892,'searchwp_content','Union Membership & RTW\nQUICK CHECK ANSWERS:\n1.  a) January 7, 2017.\n  b) West Virginia, Wisconsin.\n2.  Join union a their work site and pay union dues; not \njoin the union and pay no union dues.\n3.  a) Must become union members and must pay union \ndues.\n  b) No.\n4.  a)  Join union and pay union dues; not join union \nbut pay a reduced fee to union.\n5. a) 	\nCollective bargaining which is speaking for \nworkers to employers to set pay rate, benefits, \nand working conditions).  \n  b)  Union contract maintenance which is mak -\ning sure employers follow the contract.  \n  c) Political activities that is supporting candi -\ndates for offices such as school board, senator, \nor president.  \n  d) Collective bargaining and union contract \nmaintenance.\n6.  a) U.S. Supreme Court decided the case of \nMark Janus versus AFSCME.\n  b) Join AFSCME union or pay agency fee.\n  c) Government workers in all 50 states now \nhave the right to join or not join the union and \nthe right to not pay agency fee.\n7.  a) Federal, state, county, city.\n  b) Fire fighters, police officers, teachers, social \nworkers.\n8.  a) Paid by hour.\n  b) Paid by month.\n9.  a) $1,144\n  b) $958\n  c) $186 weekly\n  d) $9,672 yearly	\n10.  a) Hawaii, New York. \n  b) Arkansas, Georgia, Idaho, North Carolina, South \nCarolina, Tennessee, Texas, Utah, Virginia.\n11.  a) Percent of union membership in student\'s state.\n  b) Is student\'s state a RTW state?\n12.  District of Columbia'),(54932,12893,'searchwp_content','Volunteer For Work Experience\nQUICK CHECK ANSWERS:\n1.  You win.  The people you help win.\n2.  a) Work experience.\n  b) Employers.\n  c) You are a good worker.\n  d) What employers and customers need you to \ndo.\n3.	 Desire	to	find	something	that	is	interesting	to	 you.  Action to apply and get volunteer job.  \nResponsibility to report to volunteer job.\n4.  a) Principal, teacher, counselor.\n  b) To tell you about volunteer jobs available in \nclubs or activity areas.\n5.  Student\'s choice of 3 places.\n6.  Student\'s choice of 3 questions.\n7.  Give one to two weeks notice to your supervi -\nsor.  Thank your supervisor for the opportunity.  \nAsk your supervisor for a letter of recommen -\ndation.\n8.  So you don\'t forget it.\n9.  In a safe place.\n10.  Name, address, phone number of where volun -\nteered.  Job title for volunteer job.  Supervisor\'s \nname and job title.  Lis of duties and tasks you \ndid, equipment you used, computer programs \nyou used,.  Skills you learned.\n11.  Proves that you can help others, can manage \nyour time, can successfully work with people, \nlearned skills that are useful in work world.\n12.  a) Student\'s choice of 2 volunteer sites.  \n  b) Reason these 2 sites are desirable to student.\n13.  a) Student\'s opinion.  \n  b) Reason for opinion.'),(56829,13111,'rcp_subscription_level','any-paid'),(56830,13111,'rcp_user_level','a:1:{i:0;s:3:\"all\";}'),(56831,13111,'_is_paid','1'),(56832,13111,'_download_count','8'),(56914,13119,'_featured','no'),(56915,13119,'_members_only','yes'),(56916,13119,'_redirect_only','no'),(56917,13119,'_download_count','3'),(61862,14118,'_wp_attached_file','2023/03/Most-Jobs-Answers.pdf'),(61863,14118,'_wp_attachment_metadata','a:2:{s:5:\"sizes\";a:4:{s:4:\"full\";a:5:{s:4:\"file\";s:25:\"Most-Jobs-Answers-pdf.jpg\";s:5:\"width\";i:1088;s:6:\"height\";i:1408;s:9:\"mime-type\";s:10:\"image/jpeg\";s:8:\"filesize\";i:117271;}s:6:\"medium\";a:5:{s:4:\"file\";s:33:\"Most-Jobs-Answers-pdf-232x300.jpg\";s:5:\"width\";i:232;s:6:\"height\";i:300;s:9:\"mime-type\";s:10:\"image/jpeg\";s:8:\"filesize\";i:7737;}s:5:\"large\";a:5:{s:4:\"file\";s:34:\"Most-Jobs-Answers-pdf-791x1024.jpg\";s:5:\"width\";i:791;s:6:\"height\";i:1024;s:9:\"mime-type\";s:10:\"image/jpeg\";s:8:\"filesize\";i:64651;}s:9:\"thumbnail\";a:5:{s:4:\"file\";s:33:\"Most-Jobs-Answers-pdf-116x150.jpg\";s:5:\"width\";i:116;s:6:\"height\";i:150;s:9:\"mime-type\";s:10:\"image/jpeg\";s:8:\"filesize\";i:2668;}}s:8:\"filesize\";i:293917;}'),(57970,13339,'_wp_attachment_metadata','a:1:{s:5:\"sizes\";a:4:{s:4:\"full\";a:4:{s:4:\"file\";s:30:\"Fast-Growing-H-HS-2030-pdf.jpg\";s:5:\"width\";i:1088;s:6:\"height\";i:1408;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:6:\"medium\";a:4:{s:4:\"file\";s:38:\"Fast-Growing-H-HS-2030-pdf-232x300.jpg\";s:5:\"width\";i:232;s:6:\"height\";i:300;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:5:\"large\";a:4:{s:4:\"file\";s:39:\"Fast-Growing-H-HS-2030-pdf-791x1024.jpg\";s:5:\"width\";i:791;s:6:\"height\";i:1024;s:9:\"mime-type\";s:10:\"image/jpeg\";}s:9:\"thumbnail\";a:4:{s:4:\"file\";s:38:\"Fast-Growing-H-HS-2030-pdf-116x150.jpg\";s:5:\"width\";i:116;s:6:\"height\";i:150;s:9:\"mime-type\";s:10:\"image/jpeg\";}}}'),(57962,13334,'_statcounter','field_500592e5ab87a'),(57961,13334,'statcounter','<!-- Start of StatCounter Code for Default Guide -->\r\n<script type=\"text/javascript\">\r\nvar sc_project=8122491; 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\r\nvar sc_invisible=0; \r\nvar sc_security=\"d5fa7f37\"; \r\nvar sc_https=1; \r\nvar scJsHost = ((\"https:\" == document.location.protocol) ?\r\n\"https://secure.\" : \"http://www.\");\r\ndocument.write(\"<sc\"+\"ript type=\'text/javascript\' src=\'\" +\r\nscJsHost+\r\n\"statcounter.com/counter/counter.js\'></\"+\"script>\");\r\n</script>\r\n<noscript><div class=\"statcounter\"><a title=\"shopify site\r\nanalytics\" href=\"http://statcounter.com/shopify/\"\r\ntarget=\"_blank\"><img class=\"statcounter\"\r\nsrc=\"http://c.statcounter.com/8122491/0/d5fa7f37/0/\"\r\nalt=\"shopify site analytics\"></a></div></noscript>\r\n<!-- End of StatCounter Code for Default Guide -->'),(54934,12895,'searchwp_content','Why Go To School?\nQUICK CHECK ANSWERS:\n1.  Students who prove themselves by success in \nschool.\n2.  Dependable, reliable, trustworthy.\n3.  a) Reporting to work on time every day sched -\nuled, calling in as soon as possible, asking in \nadvance when time off is needed.   \n  b) Doing each task correct and complete.  \n  c) Handling company’s products and equipment \nwith care and not anything taking home.\n4.  a) Turning in each homework assignment when \nit is due.  \n  b) Answering every question on homework \nassignments and bringing needed supplies to \nclass.   \n  c) Doing your homework.\n5.  a) Not talking, writing notes to friends, or day -\ndreaming while the teacher is talking.  \n  b) Reading books, studying grammar/punctua -\ntion, and doing the writing assignments \n6.	 a)	How	to	think	to	fill	in	information	that	may	 be missing to solve a problem.\n7.  a) Teaching you the skill of thinking with logic.\n  b) Ability to think in steps using the correct way \nof thinking to get a solution.\n8.  a) Public relation skills:  the way you treat \npeople and attitude you show to others.  \n  b) Organized, cheerful, and helpful to the cus -\ntomers.\n9.  a) Tact: saying or doing the right thing.  \n  b) Empathy: understanding how another person \nfeels and thinks.  \n  c) Respect: concern for another.  \n  d) Positive attitude: thinking the best about a \nperson or situation.\n10.  Discipline, effort, and attitude.\n11.  Student\'s opinion.\n12.  To understand how they are thinking so that you \ncan win.\n13.  So that you don’t get too many fouls or thrown  out	of	the	game	(or	fired).\n14.  a) Initiative: ability to start a job without being \ntold, and continue working until it is complete. \nb) Pride: Good feeling of self-respect when \nsomething has been done well.\n15.  a) Seeing what needs to be done and doing it \nwithout being told.  \n  b) Getting the best grades you can instead of the \nminimum required for passing.\n16.  Student\'s answer for (a) to (c).'),(54935,12896,'searchwp_content','Why Go To School? (Page 1 of 2)	\nWhy Go To School?	\nStudents might ask:  \"Why do I have to go to school?  Why do I need to pass English, history, and math?  \nOne reason is that employers think that success in school is related to \rsuccess on the job.  Employers prefer \nto hire students who prove themselves by success in school.  In a survey\r, employers were asked to list what \nthings students should learn in school to help them succeed on \nthe job.  Employers answered that students should learn the \nfollowing in school:\nIN SCHOOL — LEARN TO BE RESPONSIBLE\nA responsible worker is 3 things — dependable, reliable, and \ntrustworthy.  Workers prove they are  dependable by reporting \nto work on time every day scheduled to work, calling in as soon \nas possible when sick, and asking one or two weeks in advance \nwhen time off is needed.  Workers prove they are  reliable by doing each task correct and complete.  \nWorkers prove they are  trustworthy by handling the company’s products and equipment with care and not \ntaking anything home that belongs to the company.\nHow can I learn to be responsible?  In your school’s classes, you learn to be  dependable by turning in \neach homework assignment when it is due, taking quizzes and tests on the\r correct days, and being in your \nseat when the tardy bell rings.  You learn to be  reliable by answering every question on homework \nassignments and bringing books and supplies to class each day.  You learn to be  trustworthy by doing your \nhomework, writing your own term papers, and handling the textbook with c\rare.\nIN SCHOOL — LEARN COMMUNICATION SKILLS\nWhat are communication skills?  Listening, reading, writing, and speaking are important communication \r\nskills for job success.\nHow do I learn these skills?  Communication skills are used in all classes.  English classes are espec\rially \nresponsible for teaching and giving you practice in communication skills\r.  You learn to listen (and \nremember what was said) by not talking, writing notes to friends, or da\rydreaming while the teacher is \ntalking.  You learn to read (and remember what you have read) by taking notes to \rhelp you to understand \nthe novel or essay.  You learn to write by reading books, studying grammar/punctuation, and do\ring the \nwriting assignments that the teacher gives.  You learn speaking skills needed for the work world by learning \nand practicing rules for giving a good speech.\nIN SCHOOL — LEARN MATH SKILLS\nWhat math skills are needed?  Employers said that it is important for \nstudents learn to do math and solve problems.  One employer said it is \nimportant to learn how to solve a problem when \"some pieces of the \npuzzles are missing.\"  This means students need to learn how to think to \nfill in information that may be missing to solve a problem.\nWhere do I learn to solve problems?  In all your math classes!  In fact, math classes also teach you the \nskill of thinking with logic so that you can succeed at solving different types of problems.  Logic is the \nability to think in steps, using the correct way of thinking, to get a s\rolution.\n\nPermission to use with usworkworld.com subscription.  	Why Go To School? (page 2 of 2)	\nQUICK CHECK:\n1. Whom do employers prefer to hire?\n2.  What 3 things make a responsible worker?\n3.  a) How do workers prove they are dependable?\n  b) Reliable?  c) Trustworthy?  \n4.  a) In your school’s classes, what is one way to \nlearn dependability?  b) Reliability?  \n  c) Trustworthiness? \n5.  a) How do you learn to listen?  b) How do you \nlearn to write?\n6.  What does it mean to solve a problem when \n\"some pieces of the puzzle are missing\"?\n7.  a) What do math classes also teach you?  \n  b) What is logic?\n8.  a) What are PR skills?  b) Employers want their \nbusiness to be what 3 things? 9. \nDefine the following:  a) Tact.  b) Empathy. \n  c) Respect.  d) Positive attitude.\n10.  What 3 things learned in sports are needed for \nthe success in the work world?\n11.  In your opinion, what is meant by \"you are part \nof a bigger picture\"?\n12.  Why must you learn to read the other team?\n13.  Why must you have respect for the official or \nsupervisor?\n14. a) What is initiative?  b) What is pride? \n15.  a) Give one example of how you can build the \ninitiative habit.  b) Give one example of how \nyou can build the pride habit. \n16.  List the name of a class that is teaching you the \nfollowing skills this year:  \n  a) Responsibility.  b) PR skills.  c) Initiative\nIN SCHOOL — LEARN PUBLIC RELATION SKILLS\nWhat are public relation (or PR) skills?  The way you treat people and attitude you show \nto others are considered PR skills.  Employers want their business to be\r organized, cheerful, \nand helpful to the customers, so workers need PR skills to be organized, cheerful, and helpful.  \nPR skills are:  a) Tact — saying or doing the right thing in difficult situations.  b) Empathy —\nunderstanding how another person feels and thinks.  c) Respect — hav\ring concern for another.  \nd) Positive attitude — thinking the best about a person or situation\r.\nHow do I learn PR skills?  The  discipline, effort, and attitude learned in sports programs are \nexactly the same skills needed for success in the work world.  When playing sports, you are part of a bigger \npicture — that is, the team (or later, the company).  You and the team must present a united and positive \n\"face\" to the other team no matter how you really feel inside.  You must learn to \"read\" the other team — \nto understand how they are thinking so that you can win.  You must have respect for the official (or \nsupervisor) — so that you don’t get too many fouls or thrown out of the game (or fired).  Team sports \nprovide opportunities for learning the good PR skills that will make you\r valuable to employers.\nIN SCHOOL — LEARN INITIATIVE  AND PRIDE\nWhat are initiative and pride?   Initiative is an ability to start a job \nwithout being told, and to continue working until it is finished.  \nPride is the good feeling of self-respect a person gets when a job has b\reen \ndone well.  These traits often lead to raises and promotions.  \nHow do I learn initiative and pride?   Initiative and pride can be learned \nduring all years in school in all classes.  Employers know that students\r who succeed in school have learned \ninitiative and pride.  For example:  a) You build the  initiative habit by always seeing what needs to be \ndone and doing it without being told — by having a study time each ni\rght so that you are ready for the test \ninstead of cramming at the last minute.  b) You build the pride (self-respect) habit by trying to get the best \ngrades you can instead of the minimum required for passing.  — and not even wanting to cheat.'),(54936,12897,'searchwp_content','Words at Work & Raises\nQUICK CHECK ANSWERS:\n1.  Raises and promotions to leadership jobs such \nas supervisor or manager.\n2.  a) Weak words.\n  b) Positive words.\n  c) Their image (picture) as a future leader.\n3. Negative\n4.  a) After\n  b) And\n  c) So\n5.  a) Cover up or brush someone off.\n  b) Very well, thank you.\n6.  a) Failure.\n  b) I will go to the stockroom to look for these \nshoes in size 12 for you.\n7.	 a)	I	came	over	to	see	if	you	were	finding	the	 correct size.\n  b) I went to Starbucks.\n8.  a) Uncertainty.\n  b) I expect to get that job done by noon.\n9.  a) Inaccurate.\n  b) Student\'s opinion.\n  c) Reason for opinion.\n10.  You know.\n11.  a) Adds  nothing.\n  b) I want you to clean the dining area.\n12.  a) Like\n  b) Student\'s opinion.\n13.  a-g) Student\'s opinion of a better way to say the \nsentences.\n14.  a) Student\'s opinion.\n  b) Student\'s reason for opinion.'),