Listening Skills
QUICK CHECK ANSWERS:
1.	 That's	how	you	find	out	what	the	buyer	wants.
2.	 Respect.
3.	 Everywhere.
4.	 a)	Hearing.		
	 b)	Listening.
5.	 a)	 Worthy,	appreciated,	respected.		
	 b)	Real.		
	 c)	Relationships	improve.
6.	 Golden	Rule.
7.	 Others	think	of	you	as	a	person	they	want	to	 know	and	be	around.
8.	 Any	3	reasons	of	student's	choice	from	Page	1	 of	lesson.
9.	 Hearing	-	listening	to	the	words	of	the	talker;	 Understanding	-	making	sense	of	the	talker's	
ideas.	 Thinking	-	 adding your thoughts, ideas, 
and evaluations to what the talker is saying .
10.	 I	like	you	and	enjoy	listening	to	you	talk.
11.	 Any	3	such	as:	relaxing	arms	(rather	than	cross -
ing	arms),	leaning	slightly	forward,	nodding	
head	in	agreement.	
12.	 Any	3	such	as:	"un	huh,"	"wow,"	"interesting."
13.	 Talkers	to	keep	talking.
14.	 Listener	reflects	back	the	talker's	thoughts	just	 like	a	mirror.
15.	 Student's	choice	such	as:	"I	bought	a	new	 TV	
last	night."		"You	bought	a	 TV?"
16.	 Psychologists	and	counselors.
17.	 Student's	own	reflective	comment	for	(a)	and	 (b).
18.	 Don't	feel	they	are	being	heard.
19.	 Ability	to	wait	without	complaint	or	anger.
20.	 Let	the	talker	finish	the	point	the	talker	wants	to	 make.
21.	 Put	your	hand	up	and	say,	"Might	I	interrupt	to	 ask	you	to	clarify	something?"
22.	 Do	more	listening	than	talking.
23.	 To	stand	up	and	speak.		 To	sit	down	and	listen.