How To Make Introductions
QUICK CHECK ANSWERS:
1.	 Tradition,	efficiency,	and	logic.
2. Manners.
3.	 a)	Getting	along	with	others,	using	good	man -
ners,	and	tact.		
	 b)	Making	others	feel	comfortable	by	saying	 and	doing	the	right	thing.
4.	 Good	job	skills	and	a	good	business	etiquette.		
5.	 French	word	for	a	social	blunder	or	mistake	in	 manners.
6.	 Introductions	make	other	feel	comfortable,	 and	make	the	introducer	appear	important	and	
business-like.
7.	 Think	you	already	know	the	members	of	the	 group,	forgot	to	introduce	you,	or	does	not	
know	how	to	introduce	you	to	the	group.
8.	 a)	Student's	opinion.
	 b)	Comfortable	and	friendly.
9.	 Keep	it	simple	and	respectful.
10.	 Most	important	person.
11.	 a)	Unless	you	know	that	first	names	are	accept -
able	in	your	company.		
	 b)	Use	the	person's	last	name	during	introduc -
tions.
12.	 Customer	is	an	important	person	because	cus -
tomers	bring	money	into	the	company.
13.	 a)	 The	person	you	wish	to	compliment	or	show	
respect	to	first.		
	 b)	Use	the	name	of	the	older	person	first.
14.	 Establish	eye	contact	with	the	person	to	whom	 you	are	talking.		Say	each	person's	name	clear -
l y.
15.	 Information	about	the	person	being	introduced.
16.	 Right	for	the	situation;	Positive	about	the	per -
son.  
17.	 a)	 You	have	social	skills;	can	make	people	feel	
comfortable	and	friendly;	have	human	rela -
tion	skills	to	keep	the	conversation	flowing	in	a	
positive	direction. 	 b)	
Today.		
	 c)	So	skill	will	be	a	natural	part	of	your	person -
ality	in	a	future	career.
18.	 Homework	(watch	others	make	introductions).