1. The employer selected you to hire and wants 	
you to succeed.	
2. So that you can do the best job possible.
3. a) Take notes.  
 b) So that you can refer back to what you were 	
told.	
4. Whether the coworkers and supervisors want to 	
be called by their first name or last name.	
5. Told the rules, read the rules, use computer
6. a) To ask questions.  
 b) Rather get questions than have the job done 	
incorrect.	
7. a) Listen and remember.  
 b) Take notes.
8. a) Not afraid to speak to customers; look re	-	
laxed and greet others with smile; doing a good 
job.  	
 b) Mistakes happen and can be corrected.
9. a) Job duties, job site, different people.
 b) Job duties, people, company.
 c) How to provide better customer service, how 	
to earn a raise, ow to get promotions.	
10. Act at once without delay.
11. a) Customers bring money into the business.  
 b) Respect, politeness, service, smile.
12. a) Student's list of 5 things.
 b) Student's opinion.
 c) Student's opinion.
 d) Student's opinion.
 
First Days at Work
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